Firefox for Enterprise Support Forum

I am writing from an enterprise environment and I have been directed to the community page by Mozilla support to seek answers. This approach seems somewhat unreasonable for an enterprise setting and it has led me to consider discontinuing their product within our organization. I had requested support to send me a copy of my previous correspondence as I had forgotten some details, but this request was ignored, which is disappointing.

I am skeptical about receiving the help or answers I need here. If there is a more direct line to Mozilla support, I would greatly appreciate being redirected there.

We are currently using Firefox 121.0 and are attempting to implement the Applied Epic extension. I have updated the ADMX policy.

Originally, the reg key flip I created did work but something has changed since then. See screenshot of this. I followed the guide provided at https://github.com/mozilla/policy-templates/blob/v5.5/docs/index.md, which instructed me to place the registry key in Software\Policies\Mozilla\Firefox\Extensions\Install\1. However, the guide did not specify whether this should be in HKLM or HKCU. I tried this instead, and it did not work.

I also attempted to implement the extension via GPO, but this was unsuccessful. I tried the new Extension Management system as well, but to no avail.

Here is the JSON configuration I used: {

 "AppliedEpicExtension@gmail.com": {
   "installation_mode": "force_installed",
   "install_url": "https://addons.mozilla.org/firefox/downloads/file/4143256/applied_epic_extension-3.16.3.xpi"
 }

}

Despite following the guide and trying multiple methods, none of the options seem to work. I would appreciate any guidance on what I might be doing wrong.

Dears, Based on your documentation on https://github.com/mozilla/policy-templates/blob/master/README.md#extensionsettings I am not able to successfully deliver setting to firefox app via Intune OMA-URI. Can you check this on your side and help?

ExtensionSettings [./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox~Extensions/ExtensionSettings] Error -2016281112

Summary Session ID 68f1c5af4fb3404789cf Resource ID Not available Extension Microsoft_Intune_DeviceSettings Content PolicyReportSettingDetailBlade Error code 404

Thank you very much

Hello, from Terminal Servers, it is not possible to browse the Internet via FortiGate's explicit proxy from the Firefox browser, while there is no problem with Chrome or Edge. When the user tries to browse external sites, the proxy sends the error page "You need to authenticate to use this service". It seems that Firefox does not pass user authentication to FortiGate. The proxy authenticates users per session via Kerberos tickets.

Firefox version: 115.5.0esr

I also performed the following settings to pass the Kerberos ticket to the proxy without success: https://people.redhat.com/mikeb/negotiate/

I also noticed that it is not possible to change the "network.negotiate-auth.allow-proxies" setting from "false" to "true." Is this my problem? Is it normal that it cannot be changed?

Attached are the settings.

Thank you in advance.

We have about 35 versions of firefox running across the enterprise (38 to 91) and I have been tasked to update the EOL dates for all versions we have to help bring things up to speed and know what is/is not supported.

I found this page with release dates (https://www.mozilla.org/en-US/firefox/releases/) but nothing about when a version has reached it's EOL. Any help would be appreciated.

im tryin to instal firefox in a firm users are non admins, and i distributing from a network server made a json file with som changes and on my test machine is lookin good but on a computer in the firm is startin to act funny creatin "Firefox Privat surfning.lnk" in "C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs" dont wont that changing my homepage settings showing "https://www.mozilla.org/en-US/privacy/firefox/ " dont want that how can i fix that try to google but no help there or is it another installer for enterprises? tryed this "https://www.mozilla.org/en-US/firefox/enterprise/#download" no diffrent

We use Microsoft MDT for computer deployment. We have been installing the Standard version of Firefox for a long time with no problem. Recently we started using AD GPO Templates to configure firefox. To be able to configure certain settings you need to be running the ESR version. I downloaded the more recent ESR version: 102.12.0esr.msi file.

When deploying machine MDT to install Mozilla firefox I keep getting this error: Application Mozilla Firefox ESR returned an unexpected return code: 1618

This is the only application having issues and this issue only came up since I change the installation file to the ESR version.

This is the install command being used in MDT: msiexec /i "Firefoxesr.msi" /qn /norestart

I am posting here and not with MDT support, as this only started happening when I changed the installation file to the ESR version. Has anybody else had a problem deploying ESR version through MDT? Any help on how to fix?

Hi All, I have been on the struggle bus lately trying to get the application handlers set properly in our GPO. I am trying to get PDF, webp, avif to open in browser, and jnlp to auto launch Java. Any help will be greatly appreciated!

{"application/pdf":{"action":3,"extensions":["pdf"]},"image/webp":{"action":3,"extensions":["webp"]},"image/avif":{"action":3,"extensions":["avif"]},"application/x-java-jnlp-file":{"action":4,"handlers":[{"name":"javaws.exe","path":"C:\\Program Files (x86)\\Java\\jre-1.8\\bin\\javaws.exe"}],"extensions":["jnlp"]}}

Hello, and good day. Some of my employees in our org have been using Mozilla as their preferred browser; however, I am having difficulty deploying or managing the browser to deploy the Torii Extension/add-on.

Torii provided me with this link https://support.toriihq.com/hc/en-us/.../5148326594203-Deploy-the-Firefox-Extension to deploy the extension but still to no avail. Can someone assist me with getting this tested and deployed?

Thank you!

I have been tasked to have our Firefox auto update without user interaction. We have a small enterprise of about 2000 or so PCs but only maybe 300 use Firefox consistently. According to the GPOs it claims that it will update even when the browser is not open. I have this working fine on Chrome and Edge. You can see my attached screenshots that my GPOs are dropping down correctly to my VM. When I open Firefox and leave it open I can see that an "updated" folder is created in the Program Files>Mozilla Firefox. If I close Firefox the updated folder disappears and and installs the latest update. Once I reopen Firefox I can see that it updated. I need this to happen without the browser being launched, closed and reopened. I went into Settings>General and noticed that my update section is missing some of the update options that I see when researching. Automatically Install Updates and When Firefox is not Running options (see screen shots) are missing from my install. I am pretty sure this is why it will not truly silently auto update. Does anyone know where those two options are controlled from and how do I get those to show on my installs?

I am installing Firefox via microsoft endpoint, and deploying multi account containers with the OMA-URI policy for extensions. (this blog page is super helpful! https://securitygeneralist.blogspot.com/2019/08/auto-installing-extensions-on-firefox.html )

The extension by default has containers for Personal, Work, Banking, Shopping.

Is there a way to automatically remove that default container list as part of the install?

Even better, is there a way to create a different default containers list through Endpoint?

Thanks

Hello,

I am working to convert my Org to Firefox ESR, but in order to this I need to uninstall the per user install of Firefox. We have many users that have the Firefox.exe located in their Local Appdata folder. So I need to test the uninstall of the Appdata install and then the install of ESR. But the problem is I haven't been able to get Firefox to automatically install into the appdata folder. How am I able to do this? The users who have it installed in the appdata folder are not admins on their computers. When I'm testing I've also been using a normal user account. Please let me know how I can install the exe into the appdata folder automatically without me specifically placing it there or which exe version I need to do this.

Thanks!

Hello

I am looking for a way to disable the QUIC protocol in Firefox through Intune. tried by below value but its not working, anyone did the settings in MS Intune for Windows? <enabled/> <data id="JSON" value=' {

 "network.http.http3.enable": {
   "Value": 0,
   "Status": "user"
 },

{

 "network.http.http3.enable_0rtt": {
   "Value": 0,
   "Status": "user"
 }

}'/>

Thanks

Hi there,

We are currently utilizing Windows Server 2019 as our development server. To maintain security protocols, we have implemented a Group Policy to block internet access on this server. Initially, this configuration successfully restricted internet access on all browsers, including Firefox. However, recently we encountered an issue where internet access became available solely through the Firefox browser, posing a significant data security risk.

Upon investigation, we discovered that Firefox allows users to modify proxy settings, effectively bypassing our Group Policy restrictions. Unlike other browsers, Firefox permits users to adjust proxy settings without sufficient rights, thus overriding our established restrictions.

To mitigate this issue, we require guidance on enforcing Group Policy settings within Firefox to prevent unauthorized alterations to proxy settings and ensure internet access remains restricted. It's important to note that Firefox is exclusively utilized for development purposes on our server.

Your assistance in resolving this matter would be greatly appreciated.

Regards, Hiten

Hello,

Firefox 102.6.0esr (x64) Firefox 108.2.0 (x64)

after implementing the bookmarks (JSON) setting by GPO policy, it turns out that an entry for Bookmarks is created in the registry and not ManagedBookmarks, which causes bookmarks not to appear in the bookmarks bar. When I manually rename a registry entry from Bookmarks to ManagedBookmarks, the bookmarks appear properly. Please let me know if I'm doing something wrong or if there really is a problem reported by me.

Yours sincerely Bart

Hello,

I want to download an extension using firefox policy templates. I put the location folder and extension id so that it cannot be deleted, but for some reason it doesn't want to install most of the times. The policy is added after using the gpupdate /force command and restarting the machine then open and close the browser. I wait 10 minutes for the policy to be configured on the computer and open the browser again and nothing happens. Also, the keys in the registry have the corresponding value type (checked in site https://admx.help/?Category=Firefox&Policy=Mozilla.Policies.Firefox::Extensions_Locked). But when I drag and drop with a mouse, the extension is installed and cannot be deleted. Can you tell me why does the extension not install when the policy is in effect?

I sent pictures from Group Policy Manager, Registry editor and showing that the extension can not be deleted after drag and drop with a mouse.

Thank you in advanced!

I am looking for information regarding the support life for settings that are defined in the Preferences (Deprecated) section of the ADMX templates provided in GitHub. There doesn't appear to be a definitive answer as to when these preferences are no longer applicable to a version of Firefox. The term "Deprecated" certainly applies they're on their way to extinction. But only a small handful of preferences have been ported over to non-deprecated template settings (like Auto Update). Is there an expected version of Firefox where all these preferences are meaningless? Or will they be supported indefinitely? "Industry recommendations' from 3rd party security vendors are bloating my policies in the domain space and I can't definitively say they are 'no longer supported as of version xyz' for all these Firefox Preference settings, which happen to be about 80% of the security parameters defined by STIG and/or CIS Workbench.

I have a need to use regular browser (not kiosk), but disable the "open downloads folder" once a file has been downloaded. This is opening a file manager (thunar or alike) which then allows the user to browse the filesystem and open a terminal emulator from /usr/bin.

Using the policies, I am able to prompt for downloads, or select a download location, however I have been unable to completely stop the user from opening the download folder which opens a file browser.

Is there any way I can select policies or profile options for disabling the option for opening download folder?

Hello

I am looking for a way to disable the QUIC protocol in Firefox by GPO. I got your latest AMDX templates but I don't see the option to modify network.http.http3.enabled.

Either an AMDX template with this option or a Registry will do the trick

Thanks

Hi Team, I'm using the Zscaler in my network, when I use the Firefox, appear the error:

"Software is Preventing Firefox From Safely Connecting to This Site

www.googleadservices.com is most likely a safe site, but a secure connection could not be established. This issue is caused by Zscaler Root CA, which is either software on your computer or your network.

What can you do about it?

www.googleadservices.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely...." Picture 1

I have root certificate in path: /usr/share/ca-certificates/mozilla$ Picture 2

I run the command for updates CA but it doesn't work: sudo update-ca-certificates

Errors keep popping up.

The certificate not appear in the Certificate manager > Authorities Picture 3

But if I open the firefox > Settings > Privacy & Security> Certifcates > View Certificates > Import And I import the certificate ZscalerRoot.crt and I mark the option "trust this CA to identify websites" the firefox works, and I can open the site without error message.

Picture 4

And the certificate appear in the manager certificate: Picture 5

How can I put the command terminal certificate, which I have on hundreds of machines?

Note: I need to put the certificate only for internet access.

Hello,

We have set up a GPO in our Active Directory environment for the install of Firefox which works great, however since at least version 90, we have had an issue where Firefox won't uninstall automatically when removing the computer object from the security group associated with the GPO. The box is ticked to "uninstall this application when it falls out of scope of management", which works for every other GPO we have created. The computer removes the assignment of the application, but does not then remove the application as it should.

Are you aware of this issue?

Thanks.