Firefox for Enterprise Support Forum

I am writing from an enterprise environment and I have been directed to the community page by Mozilla support to seek answers. This approach seems somewhat unreasonable for an enterprise setting and it has led me to consider discontinuing their product within our organization. I had requested support to send me a copy of my previous correspondence as I had forgotten some details, but this request was ignored, which is disappointing.

I am skeptical about receiving the help or answers I need here. If there is a more direct line to Mozilla support, I would greatly appreciate being redirected there.

We are currently using Firefox 121.0 and are attempting to implement the Applied Epic extension. I have updated the ADMX policy.

Originally, the reg key flip I created did work but something has changed since then. See screenshot of this. I followed the guide provided at https://github.com/mozilla/policy-templates/blob/v5.5/docs/index.md, which instructed me to place the registry key in Software\Policies\Mozilla\Firefox\Extensions\Install\1. However, the guide did not specify whether this should be in HKLM or HKCU. I tried this instead, and it did not work.

I also attempted to implement the extension via GPO, but this was unsuccessful. I tried the new Extension Management system as well, but to no avail.

Here is the JSON configuration I used: {

 "AppliedEpicExtension@gmail.com": {
   "installation_mode": "force_installed",
   "install_url": "https://addons.mozilla.org/firefox/downloads/file/4143256/applied_epic_extension-3.16.3.xpi"
 }

}

Despite following the guide and trying multiple methods, none of the options seem to work. I would appreciate any guidance on what I might be doing wrong.

Hello everyone,

being annoyed of a huge amount of Qualys tickets in my enterprise environment, i have decided to use the ability of firefox to update itself on its own instead of deploying a new version each time.

Requirement: Firefox has to stay up-to-date even on devices where it is not used. That´s what the scheduled background update task and Mozilla Maintenance Service are for, right?

Problem: The background update task will only be created if a logged on user will run firefox at least one time. Since Firefox is used as the secondary browser here, it is installed on all clients, but not even half of the clients/users are running it.

I didn´t find any option to create that task manually. So - at least in my environment - the autoupdate mechanism is useless.

Is there any hope for an autoupdate mechanism which can be run independent of logged on users? Or does anyone have an idea how i could achieve my goal?

Thank you in advance!

We're exploring the possibility of implementing a mass update for Firefox through backend management, leveraging PowerShell scripts or any applicable method that can streamline the update process for our users.

Additionally, we've encountered instances where users have installed Firefox via local profiles, posing challenges for centralized updates. I'd appreciate any insights or guidance on how we can address this issue effectively to ensure these installations align with our centralized management approach.

We are currently attempting to automate our Firefox update processes. Currently we use robocopy to push out new versions on release, but ideally we'd like to use the background updater instead. We are currently on 64-bit 119.0.1, on Windows 10 Pro 22H2. We'd prefer not to switch over to ESR if at all possible. I've already reactivated the AppAutoUpdate and BackgroundAppUpdate policies, and DisableAppUpdate is disabled, but I'm still being hit with a UAC Admin prompt when I try to launch Firefox. I tried to bypass it through the registry at [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers], with "C:\Program Files\Mozilla Firefox\firefox.exe" = "RUNASINVOKER", but that also doesn't seem to have done anything. Any and all assistance would be appreciated

We have recently enabled background updates in our organization, however I noticed that a requirement for this to work is that Firefox needs to be run with the default profile at least once after the feature is enabled. The issue we have is that not all users are actively using Firefox and therefore they are not being updated. I realize the security flaws won't be exposed if it's not in use, but management doesn't like seeing out of date browsers. Is there a way to force auto updates on all device where Firefox isn't not being used. Background updating is working for the majority of those that do use Firefox.

Also, we do have a couple of users reporting a credential prompt when updating from 119 to 119.0.1. These same users had no issues updating from 118 to 119. I have not figured out why this is happening just yet and why only for a handful of users so far. Would anyone have an idea why that is happening?

Hi,

I'm blocked because for my company i have to make a GPO that will setup the default handler for pdf files. I picked up different codes on internet but it went the same way for all of them, it didn't work. Im pretty sure that's not a GPO application issue because actually all the others setings are working perfectly.

The json code was paste on the Handlers settings as u can see in the attachement.

Hopefully that i will find help there.

Cordially.

I'm setting up addon installation through `policy.json`. Below is an example. I am wondering howto configure addons thus installed using the same file. Is it possible? If yes: where to find addon-specific keys/options? As an example: when providing below `policy.json`, starting any fresh firefox profile/installation produces the dialog "Startpage.com - Private Search Engine would like to change your default search engine from Google to Startpage.com - English. Is that OK?", followed by yes/no buttons. I would like to be able to just make the addon do so forgoing the dialog.

Thanks for any pointers.

{

 "policies": {
   "ExtensionSettings": {
     "*": {
       "blocked_install_message": "Installation of extensions only allowed from 'policy.json'.",
       "installation_mode": "blocked"
     },
     "{20fc2e06-e3e4-4b2b-812b-ab431220cada}": {
       "installation_mode": "force_installed",
       "install_url": "https://addons.mozilla.org/firefox/downloads/latest/startpage-private-search/latest.xpi"
     }
   },
   "ExtensionUpdate": true
 }

}

Hello,

We want to run Firefox in our environment which is constantly scanned by a security scanner, and deducts points for applications which have a vulnerability that has an available patch, but the patch has not been installed. These are on shared Windows terminal servers. Firefox is one of two browsers, Edge being the other one.

If users do not launch firefox at least once, then Firefox never gets updated.

Yes, we have the background update service installed, but it sets itself to manual, and if I try to start it, it simply gives the error "error 1: incorrect function"

How can we configure Firefox 115ESR to be able to run this service automatically, check for updates, and install, without a user on a particular terminal server ever having launched the application once?

Hi,

we want to switch our Firefox configuration from file-based (policies.json) to GPO-based. We rolled out the GPO on some test clients and it worked like a charm.

But... It shows that there are some clients which need a second firefox installation for a special purpose, which is not allowed to enter the internet or update itself.

The file-base configuration can handle these to different installations with two differend policies.json files.

Is there a way to accomplish this scenario with the use of GPOs? The GPO-base configuration seems to be global for every client.

At this moment i don't see a solution for our problem. Do you see one?

Hi, I have a domain network that use an app open it in mozilla firefox.when we want to print a page the url address of app print with page in top and bottom of the page. 1- i want that url dont print with it page 2- how i distribute this config to all clients with group policy? Note: when i changed the margin options that url would be removed from print page.but i want do this for all page and clients.

Hi, I am looking for a security Hardening guidelines for Firefox from Mozilla. Could you please guide me to the right direction where I can find one.

Thanks Raju

Every time Firefox is opened it gives an error message (see image).

I have tried:

• Deleting and reinstalling.
• Deleting Firefox folder in //users/xxxxxxx/Library/Application Support & //Library/Caches then uninstalling Firefox.
• Both above using older Firefox versions.

This issue is happening on all of the Macs in our org. We have no custom configurations. The pkg is installed via FileWave device management. It occurs whether installed through FileWave or manually.

Thanks

I am reviewing my user.js and pref.js files in anticipation of deploying policy settings in GPO. As a part of the review, I am trying to document what each of the preferences in those files actually do, in order to be able to see in the future why a setting was set the way it was.

I am presently at the preference "pref.browser.language.disable_button.remove". Based on the name of the preference, I would think that if set to true, it would disable the remove button in the Webpage Language Settings window. (Hamburger menu -> Settings -> General -> Language -> Choose your preferred language for displaying pages)

When I set it to true, it does not disable the remove button but when I use the remove button, the preference is set to false.

Am I misunderstanding the purpose of this preference or is there more to using this preference than just setting its value in about:config?

Also, I see there are a number of other preferences that contain disable_button but that only one, "pref.privacy.disable_button.view_passwords", has a GPO policy for setting. I would expect that these preferences containing disable_button would all work in a similar way just each for a different button in the Firefox GUI.

If it matters, I'm running Firefox 115.3.1esr 64-bit en-ca on Windows 10.

Hi there,

We would like to disable ECH on our browsers as it is interfering with our Anti-virus Website blocks. I have identified the settings that need to be changed in about:config and was able to configure 2 of them to be controlled via a registry key but was not able to for another 3 as their keys should be placed in a different Key in the registry. I have searched all over but cannot identify the name for this Key.

The settings I need to manage are in the image. I was able to configure the settings beginning with network.dns but I am not sure how to manage the settings beginning with security.tls.ech

Any help would be much appreciated

My company needs to follow regulation on Export rules. I need to provide our ITAR regulation team "Vendor documentation" regarding the Export Control Classification Number (ECCN) for Mozilla Firefox ESR. They will not accept a blog or article. Any one from Mozilla able to provide this in an official capacity?

We have used Firefox in our environment for well over a year in the configuration explained here: https://help.okta.com/en-us/content/topics/directory/ad-dsso-configure-browsers.htm

OKTA is our Identity provider to do Single Sign on to our SaaS applications.

today when version 118 rolled out, this functionality stopped working. Can you help me to get this working again. Chrome and Edge are not affected, so we have options, but we would really like to use Firefox.

Thanks so much for your help

Scott

When setting Windows to "Require DoH", firefox will not resolve DNS addresses, regardless of which "Enable secure DNS" setting is picked in FireFox security settings tab.

I expected at least "Off -- Use your default DNS resolver" to work.

If Windows is configured to just "Allow DoH", Firefox has no issues resolving DNS addresses, for any of the Firefox policy settings.

For reference, you can find the DoH policy setting in windows group policy editor, here:

gpedit.msc

Computer Configuration -> Administrative Templates -> Network -> DNS Client -> Configure DNS over HTTPS

(Have to enable it, then select Configure DoH options: Require DoH.)

you may need to issue a gpupdate /force for the setting to be picked up quickly.

I am trying trying to install the keeper extension via intune but am having trouble with the oma-uri. It looks right to me but I might be missing something. Prior to running this I followed https://mzl.la/3vYAIYT and added the Firefox ADMX. Both run successfully but it does not add the extension. Firefox version 116.0.3

OMA-URI: ./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox~Extensions/ExtensionSettings

String: <enabled/> <data id="ExtensionSettings" value=' {

 "*": {
   "blocked_install_message": Opps, this may have been a mistake reach out to IT.",
   "install_sources":["about:addons","https://addons.mozilla.org/"],
   "installation_mode": "allowed",
   "allowed_types": ["extension" ,"theme"]
 },
 "KeeperFFStoreExtension@KeeperSecurityInc": {
   "installation_mode": "normal_installed",
   "install_url": "https://addons.mozilla.org/firefox/downloads/latest/keeper-password-manager/latest.xpi",

"default_area": "navbar"

 },

}'/>

Hi All,

I am trying to block the Last Pass extension in Firefox using Intune, and the ADMX configuration setting is not working on the endpoint. I've used the templates found here

https://github.com/mozilla/policy-templates/releases / Target Extension "support@lastpass.com"

And have tried using the imported admx template as well as a single line OMA-URI.

I've worked with Microsoft, and they see the correct settings on the device as pushed out via Intune, so they said it is not on their end. Any ideas why blocking named browser extenstions is not working? I've configured a few other settings with Intune/ADMX templates and they work.

Thanks! -Doug