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good morning,

I am having problems using a third-party website, playing chess, and one of the functions on their website is not available to me because I keep getting an error message. they have a forum on which I am discussing this issue with one of their Mod's, and he seems to be under the impression it has something to do with my Browser (Firefox 115.32.0esr) storing site data, and that the file in which this is stored has become corrupted in some way. I have no idea how he arrived at this conclusion but that is what he said.

I assured him that, "in Firefox, under <Privacy and Security>, in <Cookies and Site Data>, there is an option marked: "Delete cookies and site data when Firefox is closed." this has a tick box next to it and on my computer this has been selected for about the last five or six years. the browser does not retain site data or cookies and deletes them each time it closes. when I follow the instructions you linked to, and click <Manage Data>, there is no data to manage. it does not exist."

however, he replied to this that: "I don’t think that setting deletes Local Storage, though I’m not 100% certain."

one observation I make is that when I open the <Cookies and Site Data> <Manage Data> dialogue, the websites I have visited in the current session are listed. this data therefore does exist, and there must therefore be a file, even if only temporarily, containing this data. my question is about what exactly happens to this file when I close the session.

1) is the file emptied of data, but still exists as a file.

or

2) is the file physically deleted so that it no longer exists.

if, after the session, I reopen the browser and select the <Clear Data> dialogue and click <Clear> does this simply empty the file or does it physically delete the file. if the file still exists, is there any way to ensure that it is physically deleted in order to confirm that it is not corrupted in some way?

thank you.

I have just reactivated a (duplicate) computer which I have only used 2 or3 times in the last year. I have been asked to re-input my Firefox password. Now it wants me to sync Firefox with my (android) phone.

For some reason, Firefox has not been installed on my phone, although other browsers that I have never previously heard of seem to have auto-installed themselves.

I have tried to download the "no fuss" version of Firefox, but it is asking for credit card details. Other browsers allowed me to skip this step, but Firefox will not allow me to proceed, and does not provide a "skip" facillity.

I ABSOLUTELY REFUSE to allow my credit card details to be stored on my phone or in a browser. Storing the credit card data would not confer any advantage, because I have multiple credit cards, and I select the card for each transaction according to my location, the currency being billed, and whether the card offers cashback or loyalty points for the type of transaction I am making.

Has anybody else encountered this problem ?

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