Showing questions tagged: Show all questions
  • Solved

HTTP Status 403 Forbidden despite clearing cache, cookies, site data and using Troubleshoot mode

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website: The page isn’t redirecting p… (read more)

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website:

The page isn’t redirecting properly An error occurred during a connection to www.doordash.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have tried virtually all the solutions suggested online. I have cleared my cache, deleted cookies and site data, and I have tried to access the site using Troubleshooting mode, all to no avail. I contacted support for the particular website and they have no difficulty accessing the site with FF.

I can access the site in question with the Chrome browser, so the issue would appear to lie with Mozilla. I use this particular site frequently and would much prefer to continue to access it using it with FF, as I have done for over a year. I just installed Chrome on my Windows 8.1 Pro PC solely for the purposes of accessing this one website.

Help in resolving this issue would be greatly appreciated.

Asked by Firefox Account 5 months ago

Answered by cor-el 5 months ago

  • Solved
  • Archived

Responsive Design Mode

FF 110.0 - Dropdown menu in responsive design mode will not display more than 20 devices, regardless of how many are selected. Does not scroll, as in earlier versions. … (read more)

FF 110.0 - Dropdown menu in responsive design mode will not display more than 20 devices, regardless of how many are selected. Does not scroll, as in earlier versions.

Asked by krash19 1 year ago

Answered by cor-el 1 year ago

  • Archived

How do I set a new tab to open with my chosen homepage?

I recently had to reinstall firefox due to a few issues. Before the reinstall, when I opened a new tab it would open as my home page. After I reinstalled it, I was able t… (read more)

I recently had to reinstall firefox due to a few issues. Before the reinstall, when I opened a new tab it would open as my home page. After I reinstalled it, I was able to set up my homepage URL but there is no option for new tabs to open wth the same page. The only options for new tabs are blank page or the default firefox homepage. This was never an issue before the reinstall.

How do I fix this? Has the option been moved somewhere else?

Asked by diskguy35 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

video playback

"Sorry, the video player failed to load.(Error Code: 101104)" - this error message happens on some sites but not others. I believe there are more than one type of strea… (read more)

"Sorry, the video player failed to load.(Error Code: 101104)" - this error message happens on some sites but not others. I believe there are more than one type of streaming transmission but do not know how to determine which is failing. For example, the streaming daily report on Democracynow.org fails while the reports on http://www.bbc.com/news/video_and_audio/international does not. This has been a problem for weeks now. I view both of these sites every day but must now use Microsoft Edge (ugh) to view democracynow.org.

Asked by jwbjr253 1 year ago

Last reply by cor-el 1 year ago

  • Archived

No Videos going to fullscreen

Since yesterday whenever I put a video on youtube or any other site to full screen it does not goto fullscreen, the photo shows what I mean I have already tried doing th… (read more)

Since yesterday whenever I put a video on youtube or any other site to full screen it does not goto fullscreen, the photo shows what I mean I have already tried doing this and it didn't work Go to about:config and make sure full-screen-api.enabled is true and reset the other full-screen-api settings to default while you are there.

Videos also do goto full screen on Chrome so it must be an issue with Firefix not my laptop

Asked by oconnordavid16 12 months ago

Last reply by lazizakhmedov1014 12 months ago

  • Solved
  • Archived

Just concern: I think there is something wrong with your webpage or certificate I guess

I don't have time and effort to describe the scenario as I am getting sleepy. But I have pics to describe what I have experienced. But having that experience, I felt star… (read more)

I don't have time and effort to describe the scenario as I am getting sleepy. But I have pics to describe what I have experienced. But having that experience, I felt started to hesitate downloading your installer of mozilla firefox but I nahhed it to continue installing until I successfully installed mozilla firefox.

EXAMPLES OF URL WITH SAME EXPERIENCE:

MICROSOFT EDGE: https://cdn.stubdownloader.services.mozilla.com/builds/firefox-stub/en-US/win/3939fc619c92d2815b531fb111838420a073643482c5036670ddaeba36f1cc79/Firefox%20Installer.exe

GOOGLE CHROME: https://stubdownloader.services.mozilla.com/?attribution_code=c291cmNlPShub3Qgc2V0KSZtZWRpdW09KGRpcmVjdCkmY2FtcGFpZ249KG5vdCBzZXQpJmNvbnRlbnQ9KG5vdCBzZXQpJmV4cGVyaW1lbnQ9KG5vdCBzZXQpJnZhcmlhdGlvbj0obm90IHNldCkmdWE9Y2hyb21lJnZpc2l0X2lkPTE2NzgzNDgyODMuMTY0ODczOTQ0Mw..&attribution_sig=380ddd133c31ec40f8c51acb6a79d9db8985f0ae84092734780c578740e33547&lang=en-US&os=win&product=firefox-stub

I just concern.

Asked by Alex 2 years ago

Answered by James 2 years ago

  • Archived

firefox 113.0.2 does not display website correctly

G'day Folks, I have an issue whereas Firefox 113.0.2 does not display website correctly using Win 8.1e or Win 10 Pro. Firefox 113.0.2 does not display website correctly … (read more)

G'day Folks,

I have an issue whereas Firefox 113.0.2 does not display website correctly using Win 8.1e or Win 10 Pro. Firefox 113.0.2 does not display website correctly The site has a Date and Time line with a colour line underneath it, "The current AU EST Date and Time in Tanilba Bay Australia is - June 1st, 2023 2:34:07 PM" "PC-Bug Fixer draws the line" that refuses to show centred.

Google Chrome, Internet Explorer, Bing, etc. all show these items correctly, i.e. centred under the headers above it, but not Firefox 113.0.2.

I have deleted all the History, cache(s), etc., but reloading still fails to show these items as being centred.

Any Ideas please on what I have forgotten to do to fix this anomaly please?

Regards Roger Hass / PC-Bug Fixer now in Tanilba Bay NSW 2319 Australia

Asked by pcbugfixer 11 months ago

Last reply by pcbugfixer 11 months ago

  • Archived

media player codec

The partial code is : < video onclick='playPause()' width='100%' controls > < source src='/videos/".$trimDir."/".basename($s)."' type='video/mp4' > … (read more)

The partial code is :


< video onclick='playPause()' width='100%' controls >

 < source src='/videos/".$trimDir."/".basename($s)."' type='video/mp4' >

</video>

Asked by mwilson1 1 year ago

Last reply by mwilson1 1 year ago

  • Solved
  • Archived

Only one row of bookmarks visible on bookmarks toolbar

Hi. Can anyone tell me if it would be possible to display all 3 rows of toolbar bookmarks in my bookmark toolbar? It used to show 3 rows, but I changed my monitor's displ… (read more)

Hi. Can anyone tell me if it would be possible to display all 3 rows of toolbar bookmarks in my bookmark toolbar? It used to show 3 rows, but I changed my monitor's display settings to make the text bigger, and now I can only see the first row of bookmarks at the top of the screen in Firefox. Thanks.

Asked by Jo 1 year ago

Answered by Jo 1 year ago

autoprint despite setting otherwise.

Firefox autoprints Microsoft Word and Excel documents despite setting otherwise. about:config print.always_print_silent is now set to false. (was somehow set to true).… (read more)

Firefox autoprints Microsoft Word and Excel documents despite setting otherwise.

about:config print.always_print_silent is now set to false. (was somehow set to true). After I set to false and reboot, same behavior occurs. I verified that same behavior does not occur in other browser.

Asked by danielh1 1 month ago

Last reply by danielh1 1 month ago

  • Archived

Firefox fonts are blotchy and unclear

Hi, I just bought a new Windows 11 Ideapad laptop and installed Firefox 109. The laptop display has a resolution of 2560x1600. My external monitor has a resolution of 1… (read more)

Hi, I just bought a new Windows 11 Ideapad laptop and installed Firefox 109.

The laptop display has a resolution of 2560x1600. My external monitor has a resolution of 1920x1200, so both are 16:10.

If I duplicate displays and just use the external monitor, which is what I have always done, Firefox renders all text as very blotchy, like a printer that is running out of ink.

Edge looks fine on the external monitor. I installed Chrome and it also looks fine.

I have a attached some sample images. I used my phone to take photos of the monitor. I noticed that if I used the Windows Snipping Tool or FF's built-in Take Screenshot that the image was darker and clearer in the selection box than when it's normally displayed.

I read a lot of comments on forums about various setting changes to try in about:config under gfx.font_rendering. Many folks say that has helped them. I tried lots of those setting changes, but none of them helped.

Also in those forums some folks said there was a change in rendering from FF 108 to 109, so I installed FF 108 but it looks no better.

Since I normally just use the external monitor, when I looked at the laptop, I suddenly noticed that Firefox on the laptop display looks fine.

Some online searching suggests using "Extend Display" in Windows if the laptop and external monitor resolutions do not match. I tried that and then Firefox looks fine on the external monitor. The laptop senses the different resolutions, it seems, and changes something that helps Firefox.

I prefer just using the external monitor. Duplicating the display is an option, though not my first choice. My other options are: Buy a new monitor with 2560x1600 resolution, except that I just bought this monitor recently so that's wasted money. Return the laptop since I've only had it 2 days and get one with a 1920x1200 display. I had considered one of those, but it was more expensive and opted for this one.

I'm trying to understand why this would only affect Firefox and not Edge or Chrome. Are there any ideas on that and if there is a way to remedy it?

Thanks, Ross

Asked by rd4web 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Menu button not working

When I press the "menu" button in the top right of the screen, nothing happens. If I hover over the button, it says "open application menu" but clicking does absolutely n… (read more)

When I press the "menu" button in the top right of the screen, nothing happens. If I hover over the button, it says "open application menu" but clicking does absolutely nothing. The same happens with the account button to the left.

What can I do to fix this?

Asked by diskguy35 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to load Javascript in OWA

Hello, I am unable, for the past 2 days, to load my webmail from Outlook.com (outlook.live.com/mail) and my outlook calendar online (outlook.live.com/calendar), but have … (read more)

Hello, I am unable, for the past 2 days, to load my webmail from Outlook.com (outlook.live.com/mail) and my outlook calendar online (outlook.live.com/calendar), but have no problem to access OneDrive and my other MS apps. I get in both cases a "failed to load Javascript" error messages, failing to load the "chunk 5016797" in mail, and the "chunk 917352" in calendar. Refreshing the tabs, restarting FF, restarting the computer, restarting FF in troubleshooting mode (no extensions) as suggested in an existing thread on this topic, updating FF and updating Windows (still Win8.1, though), didn't help. I access normally both mail and calendar in Chrome, but want to keep and use FF as my main browser. Can you help fixing this JS issue ? Many thanks

Asked by govaerts_marc 1 year ago

Last reply by govaerts_marc 11 months ago

  • Archived

why is all my safe senders coming in to the junk email folder?

why is all my safe senders coming in to the junk email folder? I have a safe sender file that outlook is not looking at, all email is going straight to junk email which m… (read more)

why is all my safe senders coming in to the junk email folder? I have a safe sender file that outlook is not looking at, all email is going straight to junk email which means I have to sort all emails out over and over all day long. Why?

Asked by terry.penton 1 year ago

Last reply by Matt 1 year ago

  • Archived

my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (read more)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Asked by redfoxole 2 years ago

Last reply by dpt150v 1 year ago