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I have installed Firefox's free VPN. It shows in the toolbar, as a grey X and a grey "VPN". When I click that, I receive a series of promising, colorful dialog boxes that ultimately change nothing. I can only click the grey VPN and run through the same cycle again with the same results (opening yet a new tab). I have looked in Extensions and Themes > Manage Your Extensions, and can't find the VPN. How do I turn it on?

As of this morning I am no longer able to download or send email via my Spectrum email account. A warning message appears next to the account name reading 'The certificate for mobile.charter.net:993 does not come from a trusted source.' The section from the View Certificate page makes it seem like the certificate should be valid:

Issuer Name

Country BE Organization GlobalSign nv-sa Common Name GlobalSign RSA OV SSL CA 2018 Validity Not Before Tue, 19 May 2026 11:45:30 GMT Not After Fri, 04 Dec 2026 11:45:30 GMT . Spectrum of course says it's an issue with my email client. Adding an exception for mobile.charter.net does work, but that doesn't seem like a good long-term solution. When I attemt to get a certificate for the server, I get a 'No Information Available - Unable to obtain identification status for this site'. I am not using a mail scanner and my only anti-virus is Windows 11 built-in Virus & Threat Protection. Any help or suggestions would be appreciated, thanks.

I followed the instructions to access Mozilla Firefox and nothing happened. Then there are unlimited instructions that lead me nowhere? It used to be so simple. That was the original Microsoft approach for new users.

Hello,

At the last FF update, I discovered that I had VPN on my top status bar but what does it do?

I have v. 150.0.1 (64 bit). Also Windows 11. I live in France and the only reason to use a VPN is to watch a UK soap which I cannot watch by any other means unless it's live on the TV. I know how to turn it on (obvious), so when I use the BBC website, this is what I do. But it makes not the slightest bit of difference as I am still recognised as being outside the UK.

Am I not doing something please?

Estoy observando un comportamiento específico en Firefox que no logro reproducir en otros navegadores basados en Chromium.

Escenario de prueba:

Sitio web con un visor panorámico personalizado. Imágenes panorámicas de aproximadamente 4.500 px de ancho. Movimiento horizontal continuo y lento. Sin reproducción de video ni elementos pesados adicionales.

Resultados observados:

En Chrome, Edge, Brave y Opera el desplazamiento es fluido desde el primer instante. En Firefox el desplazamiento comienza con pequeños tirones o saltos visibles. Los tirones disminuyen progresivamente y desaparecen después de aproximadamente 4 a 12 segundos, dependiendo de la cantidad de panorámicas activas. Una vez estabilizado, el movimiento es completamente fluido. El comportamiento se reproduce incluso utilizando una sola imagen panorámica. Si existen varias panorámicas, el síntoma vuelve a aparecer cada vez que una nueva imagen entra en pantalla.

Pruebas realizadas:

Se descartó que el problema estuviera relacionado con transiciones entre imágenes. Se descartó que estuviera relacionado con programación o temporizadores. Se probó con una sola imagen activa. Se probó utilizando distintos métodos de desplazamiento. El comportamiento sigue siendo exclusivo de Firefox.

La impresión es que Firefox requiere algunos segundos para estabilizar el renderizado o la decodificación de imágenes panorámicas anchas antes de alcanzar una animación completamente fluida.

¿Existe alguna recomendación específica para animaciones panorámicas continuas de gran ancho en Firefox?

Every time I open up my computer something has changed. My favorites in the little boxes are a nightmare. one day they make a new box for everything I have been on that day. well this morning they were all gone except for 1. very disappointed with u

Hello. I added some controls like zoom control to firefox toolbar and it's work while firefox is opened. after closing and re-opening the firefox, those controls will disappear. what's the problem?

I am using Thunderbird 151.0.1 (64-bit), and I get the "trusted source" message in a pop-up every time Thunderbird checks for email. There is only an option to Dismiss presented. My account name changes color to red and has a red triangle with an exclamation mark displayed. I went to Settings > Privacy & Security > Security > Certificates > Manage Certificates and looked at all the certificates listed in the Certificate Manager > Authorities (which is the only section with anything listed) and don't see anything from mobile.charter.net. I can go to SPECTRUM.NET (Charter) and view my email with no problems. I'm at a loss as to be able to view my email in Thunderbird.

I live in Germany and use t-online for my email. I can receive emails but not send. I have tried to fix it myself but nothing I do has worked. I don't understand all the technical stuff, so this is maybe my problem. Can anyone help me? PLEASE

Maybe there is someone near me in Germany (Obertshausen) by Frankfurt that can Help. I speak German so this would not be a problem.

Hi

I don't know which wrong manipulation I have done, but the "+" sign to create new tabs has disappeared.

Could you please help me to get it back ?

(I know that I can right-click and choose "new tab" in the menu, but the "+"sign is definitely more convenient 😅)

Thanks in advance ! :)

French please !

-)

Bonjour,

Lorsque je veux modifier la manière dont Thunderbird est mis à jour, il s'affiche ceci :

"Thunderbird est mis à jour par une autre instance" et il est impossible de le modifier car si on on choisit de le faire, le logiciel thunderbird corrige immédiatement et retourne à la configuration précédente (solutions/choix à cocher, mises à jour automatiques ou manuelles) !

Comment opérer S.V.P. ? Merci à vous. Salutations cordiales. Alain.

Email not working on my desktop. Using Edge 11, Settings show certificate for mobile.charter.net:993 does not come from a trusted source. I can not send or receive email on my desktop. This started this morning. I have not made any changes to my computer, but did do an Edge update. I can check my email on my cellphone if there is a fix.

Hello, I recently used Firefox to either open, save, or both screenshots (using windows key) that changed the files to png. Png will not print on the printer I used so I've tried searches online, Mozilla, pc settings, but can't seem to undo, that is restore the screenshot to its original setting*. I have used an app to convert some png back to jpg but that's just one more computer hassle I don't need. *I've thought about restoring all settings to default but I couldn't begin to say what other acceptable changes I might have made.

The PC used to save as jpg or pdf but either one would work.

Yes, I have carefully followed whatever directions were given, pretty sure, anyway. This note is two hours after my first question. And, yes, I am a simple person.

Thank you.

This just all the sudden started happening for my charter email account, I haven't changed any settings, the font turned red and can't receive the emails. I have mail washer and see the emails, they not from anyone shady. got a couple screen shots. Thanks