All Products Support Forum

I was on a teams meeting because I wanted to do a study session with someone on another country. As part of the homework I needed to do, I needed to listen to some audio. I changed my windows audio devices to output through the Communications device for the headset. Then I played the audio on a tab. The audio played for a few seconds before stopping again.

I understand that this is behaviour intended to let you take a call or meeting without having to manually pause any open tabs you might not have at hand, but I would like Firefox to understand I really want that audio to play without thinking it knows better. Is there any way to disable this behavior?

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

I have a dark themed website with light colored lable that is positioned inside the input field and having the autofill to autocolor the input's background yellow makes things look horrendous. I've tried the following CSS:

``` input:autofill, input:-moz-autofill, input:-webkit-autofill {

   filter: none !important;
   background: rgba(0, 98, 155, 0.35) !important;

} ```

On top of that, I tried changing that for myself in about:config changing ui.-moz-autofill-background to false, but after clearing browser cache and doing a hard-refresh, the yellow autofill background color persists.

That would be a personal fix, but I would rather firefox not murder the theme of my site for others and let me have control of what color the autofill background color should be (if I even want there to be a difference in colors). Am I missing something? I don't simply want to turn that off for myself (although I still want to, but it didn't work). I want to change it for everyone visiting my site. (Like I'm able to change the colors of link or border colors or background colors of other elements).

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliation purposes. Now your crappy program has decided to open .pdfs in itself and I cant get a downloaded copy any more. What the hell was the programmer thinking? Yes I have gone to Applications and checked that it is set to my .pdf reader. Please fix this before I get fined by the tax office.

i had to rebuild my laptop computer and set up firefox on it, set up/turned on sync and the browser does NOT match the broswer srttings on the desktop where the sync comes from. bookmarked weblink icons only show up when a new tab is opened and vanish once a website is opened, icons for bookmarked weblinks on the bookmarks bar are generic wireframe globe-like-icons only, the custom firefox colour setup i struggled to create over the course of several weeks does not appear at all, nor does the dark theme. how then do i get this to -really- syc???

You somehow have old, outdated information in your system. Your new browser requires me to log into a facebook account I closed 10 years ago. My password for my current account named, "VangiePangie", now opens a closed account named "Evangeline Custis". I no longer have access to my VangiePangie account with any password. So, I no longer want this new upgraded Firefox account. I want to have my old Firefox account as a default on my desktop. Right now it's an icon at the bottom of the screen, and I can only use it to open one thing at a time. Please give me back my old Firefox browser. I'll struggle with Facebook to get my password to work on my VangiePangie account. I have access to the VangiePangie account right now, because it was never logged out in my old Firefox browser and is in my Bookmarks. But if I am forced to log out, or if Facebook does a security check, I won't have access ever again. Please help me with this. Below is my VangiePangie Profile pic.

My Kaiser website kp.org can't come up...the following error message:

"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

Since Mozilla released the 119.0 build of Firefox, I have noticed that scrolling Youtube Shorts doesn't work. I can watch the first short and scroll to the second but trying to scroll past that causes the video to jump back up to the first video. The same thing happens when I try to scroll through emails using my ISP web based email client. I can see the first five emails on the list but if I try to scroll further it jumps back up to the first five. I have tried refreshing Firefox and I have tried using the trouble shooting option under help and the scroll issues still happened in both. I have this issue on my laptop as well as this desktop and I even installed a different browser and in that browser scrolling works fine in both Youtube and the web based email client. I was unsure where to report this to Mozilla so I thought I would try here to see if anyone can help.

The latest update of Mozilla Firefox to version 119 x64bit for Windows 10 seems to have peculiar problem. With this update my browser is not allowing to print a page or webpage with print option as "Save to PDF". The print preview of the page is shown with all settings but on clicking print button there has been no file got save or rather no file PDF or anything else gets create. In the same computer both Microsoft Edge and Brave Browser are allowing saving of any rendered page in their browser to save as PDF. This issue is recognized by me after my latest update of Mozilla Firefox. However, the same version of Mozilla Firefox x32bit running in my Windows 7 32 bit machine working correctly. I have tried all the options recommended over internet in this regard by Mozilla forum and others but nothing had worked for me. Even adding of any third party add-ons also remain defunct in this latest Mozilla Firefox browser. This is a serious bug and should be corrected as early as possible and therefore putting this herewith seeking a functional solution.

I would like my Mozilla Firefox bookmarks to stay on the left side and my bookmark toolbar on the right side (just like it used to be). Now both Bookmark toolbar and Mozilla Firefox bookmarks are on the left side , and I can't even search a Mozilla Firefox bookmark using the search window.

Please help. Regards. E.C

I receive the following message when going to nba.com (just nba.com, no videos, etc)

"A Secure Connection Failed error page will include a description of the error and a Try Again button. There is no option to add a security exception to bypass this type of error."

This (There is no option) means that I have to quit using Firefox?

hello

since few years im a bit surprised by the fact, that on firefox, it's harder and harder to do the following customisation : -enable or disable javascript -enable or disable pictures of webpages

the thing is, years ago it was just a one-click setting to change, and now it's looks like to be needed either to go on nerdly-menu (about:config, and know by heart the right one), or to use an addon (that i dont want)

do you know if there is a possibility, for an offline computer (mean bye addons), without going to about:config, to enable/disable both Javascript feature, and picture of webpages?

it's the same for customised search engine : years ago it was faisable with just entering the address of a new one into the common settings, now it's looks like an addon is required.... why?!

years ago no addon nor connection was needed to : -en/disable JS -en/disable images/pictures on webpages -add/remove search engine

..why?

thank you vm

When I want to do a google search, it will only do an amazon search. So if I am asking a tax question, it brings up amazon products to buy. I can't search anything. Very frustrated.

My Firefox browser (119.0 Windows 64-bit) is at "C:\Program Files\Mozilla Firefox" and always starts with the message "Hmm. That address doesn’t look right. Please check that the URL is correct and try again." What is Firefox trying to do?

We downloaded the New Firefox Browser 119 and now we cannot check check boxes on our webpages. We can check the box for all, but not for individual check boxes on the same page.

When trying to download something, I have to use "Troubleshoot Mode" Downloads fail to complete when in "Regular" mode. Does anyone have any clue what might be causing the problem?