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Update Available pop-up

SYS.INFO: • OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Mo… (read more)

SYS.INFO: • OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Model 94 Stepping 3, CPU Count: 8 • Total Physical RAM: 16 GB • Graphics Card: Intel(R) HD Graphics 530, 1024 MB • Hard Drives: C: 476 GB (361 GB Free); D: 664 GB (483 GB Free); P: 267 GB (80 GB Free); S: 1862 GB (1687 GB Free); T: 1863 GB (1687 GB Free); • Motherboard: HP 829E, ver KBC Version 06.29, s/n PGAXV0QNNB7EO6 • System: HP, ver HPQOEM - 0, s/n 8CG8343NN9 • Antivirus: Windows Defender, Enabled and Updated

• Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Firefox 142.0.1 (64-bit) • Thunderbird 128.10.1esr (64-bit)

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THE ISSUE: When opening Firefox, (Attachment #1 - below) appears. Seems to have nothing to do with any reality . . . as when I check in SETTINGS (Attachment #2 - below). 1. So, who's telling the truth? 2. How do I stop the popup (Attachment #1) from making it's nagging, inaccurate appearance?

Thank you / Nels

Asked by Hikermann 4 months ago

Last reply by Hikermann 4 months ago

Bookmarks

I have lost all bookmarks on a new laptop. Recently added C Cleaner and did a scan. That may have caused the problem. But, now I cannot recover the bookmarks, nor can … (read more)

I have lost all bookmarks on a new laptop. Recently added C Cleaner and did a scan. That may have caused the problem. But, now I cannot recover the bookmarks, nor can I save new bookmarks. The version of Firefox on my android phone has the bookmarks. I can see them. But, I do not see a way to sync the devices and import the data to my laptop.

Please advise.

Asked by ddalpz 1 week ago

Last reply by ddalpz 3 days ago

Firefox reset – all bookmarks lost

Firefox suddenly reset to a fresh install state: only default bookmarks, my custom ones are gone. No sync enabled. No manual reset/refresh/reinstall done. Tried: Restore … (read more)

Firefox suddenly reset to a fresh install state: only default bookmarks, my custom ones are gone. No sync enabled. No manual reset/refresh/reinstall done. Tried: Restore from backups (none recent), about:profiles (only new profile), checked bookmarkbackups folder (empty/old). Please help recover bookmarks if possible. What could cause this? Any recovery steps?

Asked by tractosoyt 6 days ago

"Checking for Updates" keeps running while I'm working

Hello, Within the past hour, "Checking for Updates" keeps running. I thought checking "choose to install" would limit the numerous times this happens per day, but it hasn… (read more)

Hello, Within the past hour, "Checking for Updates" keeps running. I thought checking "choose to install" would limit the numerous times this happens per day, but it hasn't.

I've been experiencing this for a couple weeks and it's getting worse. I'm not sure what's going on.

I'm running Windows 11 and the last FF Mozilla update was #147.01.

Please advise.

Thank you, Gina

Asked by GMD 2 weeks ago

Last reply by GMD 2 days ago

Bookmarks

My bookmarks have disappeared. The solutions do not seem to work. It may be due to Avast Secure Browser trying to take over. Will they come back if I uninstall that? … (read more)

My bookmarks have disappeared. The solutions do not seem to work. It may be due to Avast Secure Browser trying to take over. Will they come back if I uninstall that?

Asked by stan.driver 4 days ago

After updating to 147.0.1 the cookies list shows as empty

Although I remain logged in to sites and cookies show in DevTools, the cookies list in settings>privacy>Cookies_and_Site_Data>manage_data shows as empty, no cook… (read more)

Although I remain logged in to sites and cookies show in DevTools, the cookies list in settings>privacy>Cookies_and_Site_Data>manage_data shows as empty, no cookies listed.

In troubleshoot mode, the same blank list. I haven't changed any settings. network.cookie.cookieBehavior is set to 1 I'm on windows 10 Home 22H2

The update to 147.0.1 seems to have caused it. Please advise.

Asked by lascetic 2 weeks ago

Last reply by lascetic 4 days ago

Website page reloading upon window resizing

Hello. I've recently been having a problem with the website character.ai, which I use on windows. I don't understand if it's a problem caused by c.ai or by mozilla, but b… (read more)

Hello. I've recently been having a problem with the website character.ai, which I use on windows. I don't understand if it's a problem caused by c.ai or by mozilla, but basically the c.ai webpage reloads whenever I resize the browser's window. Specifically, it only happens when I'm on a bot(a character)'s page. This only happens with c.ai, no other website gives me the same problem. I've tried clearing cache, restarting the pc, disabling add-ons, yet the issue persists. On my device I'm up to date with the latest Mozilla update, version 147.0.2 for 64-bit, and I've never changed settings about webpage loading or anything. Among others, I have Privacybadger and Adguard adblocker as add-ons, if it can be of any help. Thank you for your attention. I hope the issue can be fixed, as it's very frustrating for me.

Asked by milokaya1 5 days ago

Last reply by milokaya1 5 days ago

Marque-pages et favoris

Bonjour, Cela fait plusieurs message que je vous adresse mais je n'ai reçu aucune réponse ? Depuis votre dernière mise à jour de Firefox, Je n'ai plus aucun marque p… (read more)

Bonjour, Cela fait plusieurs message que je vous adresse mais je n'ai reçu aucune réponse ? Depuis votre dernière mise à jour de Firefox, Je n'ai plus aucun marque page ni Favori. J'ai essayé diverses méthodes en ligne mais rien n'y fait. Pouvez-vous m'aider. Je vous remercie de votre réponse, Cordialement, Patrick BASSELIN p.basselin@gmail.com

Asked by Patrick 6 days ago

Last reply by Patrick 2 days ago

Loss of bookmarks

Why have all my bookmarks disappeared? I wnt through several of th steps offered on the cautionary link and nothing changed. What Windows update defiled your security? W… (read more)

Why have all my bookmarks disappeared? I wnt through several of th steps offered on the cautionary link and nothing changed. What Windows update defiled your security? Will I have to search for another browser? I've used Firefox for years ... don't make me search for a better browser.

Asked by MJ Warsinsky 6 days ago

fallback font support seems to be broken, breaking some languages and sites.

hello. my name is Andrew. im learning the language toki pona. great language! however, it does not currently have support in Unicode. as a workaround to use this languag… (read more)

hello. my name is Andrew. im learning the language toki pona. great language! however, it does not currently have support in Unicode.

as a workaround to use this language online, people have been downloading a font called nasin nanpa, and adding it to firefox's font fallback system in the about:config settings, and using the fonts UCSUR characters, like these 󱥬, 󱥂​󱤴​󱤧​󱤑​󱦐󱤄󱤽󱤧󱤊󱥵󱦑.

[specifically, the font uses codepoints in the Private Use Area because the language's script is not yet in Unicode. ]

the changes are to these settings.

font.name-list.cursive.x-western font.name-list.monospace.x-western font.name-list.sans-serif.x-western font.name-list.serif.x-western

recently, this system has stopped working. this change breaks multiple websites, including many discord community's that used the font to talk online in toki pona!

it also presumably breaks other fallback scenarios. now im guessing that this has not been noticed as most fonts support every commonly used character, making this feature rather obscure. however i really would love this to be fixed, and so would the large toki pona community!

to see what i mean better, please see the below images. the last image shows a website that loads this font on it's own, showing what the others should look like.

Asked by rhlp 2 days ago

Last reply by rhlp 2 days ago

403 error The request could not be satisfied.

I continue to receive (LATELY) 403 error. WHY??? NEVER had this issue until lately. ONLY in FIREFOX!! Image attached. Would like you to work with me to get this resol… (read more)

I continue to receive (LATELY) 403 error. WHY??? NEVER had this issue until lately. ONLY in FIREFOX!! Image attached.

Would like you to work with me to get this resolved.

cc: files via screen shot

Asked by ciulla56 6 days ago

Bookmark lost with EVERY Upgrade

For the past, about 9 months, every time any update is applied to my Firefox browser, I loose access to my Bookmarks (approx 10 years worth) and have to go through the te… (read more)

For the past, about 9 months, every time any update is applied to my Firefox browser, I loose access to my Bookmarks (approx 10 years worth) and have to go through the tedious process of copying, renaming, moving, restarting etc. Is Mozilla going to fix this issue soon or should I just resign myself to having to check my bookmarks every couple of days or so to see if they still exist.

Asked by RDUBBYAB 6 days ago

HTTPS pages are no longer loading. Everything works fine in Microsoft Edge. I've reinstalled Firefox several times – the problem persists.

HTTPS pages are no longer loading. Everything works fine in Microsoft Edge. I've reinstalled Firefox several times – the problem persists. Thank you very much for your he… (read more)

HTTPS pages are no longer loading. Everything works fine in Microsoft Edge. I've reinstalled Firefox several times – the problem persists. Thank you very much for your help.

Asked by meggfly 4 days ago