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Firefox crashes/hangs cmputer when switching between tabs

Firefox crashes when switching between tabs. Worse than usual crash, the last page i was viewing is there but unresponsive to mouse or keyboard including contr-alt-delete… (read more)

Firefox crashes when switching between tabs. Worse than usual crash, the last page i was viewing is there but unresponsive to mouse or keyboard including contr-alt-delete. Must push and hold the power button on my Dell XPS8940. Windows 10 Home 21H2 OS Build 19044.1586. Windows Feature Experience Pack 120.2212.4170.0.

There was a window with 7 tabs, 1 playing a youtube video and 5 with videos not playing, one other site with no audio and another window with a website streaming only audio. When the system stopped, the speakers made an odd sort of buzz sound until powered off. I am on the latest version FF 99.0.1 but a similar crash happened on version 98.0.1. Before that this Dell never locked/crashed up this way.

This Dell PC has Realtek audio just like our HP W10 laptop and they both had issues when new with all sound not working when playing a youtube video only in Firefox (HP Feb 2021 and Dell Oct 2021). Launching Groove Music and playing an mp3 always got the sound working. Problem did not cause any program to crash. Windows updates to drives eventually fixed the problem but it only even happened in Firefox. Current problem is new in the last month or two and only on Dell.

Asked by MikeZZ 2 months ago

Last reply by MikeZZ 3 days ago

Installation aborted because the add-on appears to be corrupt.

I wanted to get an couple new addons to my firefox browser. But whenever I try to get one i get the message 'Installation aborted because the add-on appears to be corrupt… (read more)

I wanted to get an couple new addons to my firefox browser. But whenever I try to get one i get the message 'Installation aborted because the add-on appears to be corrupt' whether I save the file and install it in windows, or trey to install at the firefox addons page. I have done multiple re-installs of the latest browser, cleaned every file out of the system, even joined this community in case I have to get some kind of membership to get addons.

I am out of ideas to solve the problem, and I cannot find anywhere on the internet where the 'Installation aborted because the add-on appears to be corrupt'. problem I have is solved. Please help.

jkumpire

Asked by jkumpire 1 week ago

Last reply by jkumpire 5 days ago

Firefox Update Issue when opening Kaspersky Safe Money session

I have discovered a problem with Firefox updates when opening a Kaspersky Safe Money browser session. In Firefox, Tools - Settings, Firefox Updates, it shows Firefox is b… (read more)

I have discovered a problem with Firefox updates when opening a Kaspersky Safe Money browser session.

In Firefox, Tools - Settings, Firefox Updates, it shows Firefox is being updated by another instance and the option to Check for Updates has been greyed out (screenshot attached).

When you use the Help, About Firefox option it also says that Firefox is being updated by another instance (see screenshot attached).

When you check the same Settings in the Safe Money 2nd session, it shows exactly the same information and you cannot update Firefox in any session.

In previous versions of Firefox, when you opened a 2nd session it said that Firefox was being updated by another instance and the option to Check for Updates was greyed out but you could still update Firefox in the main session.

This is not a problem when using Chrome or Edge so it must be related to Firefox so can anyone suggest anything to fix this or does it need Tech Support to look into it for fixing?

Thanks.

Asked by Hawkeye 5 days ago

Last reply by Hawkeye 5 days ago

enable javascript on Firefox Android

How do I enable Javascript on Firefox Android? There are many so-called solutions on the net, but the one with "about-config" does not work; it just starts a search. Acco… (read more)

How do I enable Javascript on Firefox Android? There are many so-called solutions on the net, but the one with "about-config" does not work; it just starts a search. According to mozilla it does not work on mobile devices anyway. So, does anyone really know? Cheers

Asked by mediasail 2 weeks ago

Last reply by mediasail 4 days ago

  • Archived

List Websites Given a Permission or more

It seems that there was an internal page for permissions, namely about:permissions. As I was trying to find an answer to my question, I found many volunteers at Mozilla S… (read more)

It seems that there was an internal page for permissions, namely about:permissions. As I was trying to find an answer to my question, I found many volunteers at Mozilla Support would talk about this, but what I'm asking for is different. I'm looking for a way to list websites per permission, that is, when I want to disable a permission for a bunch of websites at once, I specify the permission and remove the websites I do not want to have that permission. In one of the questions on the site, an extension called SQLite Manager was mentioned and seemed to be the solution. This extension, though, doesn't exist anymore. If what I'm looking for can be done through this extension, I'd like to know if there is an alternative. If it doesn't serve the purpose that I am talking about, I'd be happy to know if there is a different workaround.

Asked by Hassan Khalloof 6 months ago

Last reply by Hassan Khalloof 1 day ago

pdf blocking

I have been using Firefox as my default browser for many years and much prefer it to the other browsers. However, several weeks ago Firefox started blocking the download … (read more)

I have been using Firefox as my default browser for many years and much prefer it to the other browsers. However, several weeks ago Firefox started blocking the download of my morning newspaper. Now I have to copy the link from my morning newspaper email and paste it into Chrome to get access to my newspaper rather than simply clicking the link in the email. While I found this very annoying, when I couldn't find a workaround, I just continued to copy/paste into Chrome. Today I tried to download my IRA quarterly statement and found Firefox is blocking this pdf download also. Note that in neither case does Firefox tell me that they are blocking the downloads and they just do not download and some pdfs do download. So this is now getting beyond just annoying. Is there a workaround for this new Firefox problem or is my only alternative to define Chrome or Edge as my default browser and give up Firefox?

Asked by rick146 1 week ago

Last reply by rick146 5 days ago

Why are google sites (Youtube, Gmail and Search) getting disconnected?

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021. W… (read more)

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021.

When that happens I close the FF and then immediately open it. Now the google sites work properly.

Never had that problem with other sites.....never!

Why the hell is this happening? Is FF responsible or Google?

So what is the solution?

Asked by Raz 2 weeks ago

Last reply by Raz 4 days ago

Firefox ESR | Update and Download URL

Hi all, we are using Mozilla Firefox ESR in our enterprise environment. Is there a documentation which URL's Firefox uses when (Mozilla Maintenance Service) when it trie… (read more)

Hi all,

we are using Mozilla Firefox ESR in our enterprise environment.

Is there a documentation which URL's Firefox uses when (Mozilla Maintenance Service) when it tries to update his version ?

We have tried with following URL's on our Firewall:

aus.mozilla.org aus2.mozilla.org aus3.mozilla.org aus4.mozilla.org aus5.mozilla.org download.cdn.mozilla.net archive.mozilla.org ftp.mozilla.org

It is finding the new version, but when trying to download the update it fails.

Thank you for any help on this case.

Asked by oerneka 2 weeks ago

Last reply by oerneka 6 days ago

I am absolutely FURIOUS extension no longer work or icons appear (ublock, avast, etc)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying … (read more)

Hello I am trying so hard to contain my anger, I am so angry and frustrated i am finding it hard to get help and i am in just dispare over this i have spend days trying myself to fix this i dont know what do anymore i am so very very angry, i am beyond fury with this i cant get any help i just cant believe this is happening

Asked by info7653 3 days ago

Last reply by info7653 2 days ago

Ticket Printer Printing very small in size after upgrade from v64 to v100

Solutions tried but unsuccessful: 1. Checked page size. It is correct at (80 x 297mm) 2. Cleared browsing history, cache, site settings, etc from start of time. 3. I have… (read more)

Solutions tried but unsuccessful: 1. Checked page size. It is correct at (80 x 297mm) 2. Cleared browsing history, cache, site settings, etc from start of time. 3. I have put print_resolution to 0 in about:config 4. I have put scaling to 1 in about:config ([https://support.mozilla.org/en-US/que.../1297631]) 5. I have put shrink to true in about:config ([https://support.mozilla.org/en-US/que.../1297631]) 6. I have alternated values (1 and 9) of paper_data in about:config (https://support.mozilla.org/en-US/questions/1297631) 7. Uninstalled ticket printer driver, rebooted PC and then installed again (Xprinter XP-80C). 8. Uninstalled Firefox completely, rebooted PC and downloaded again from Firefox website. 9. I have tested on a Laser A4 printer from Firefox on that same PC. Works fine. 10. Attached is the scanned picture of print from Firefox 100. Firefox 100 11. Another attached contains the scanned picture of print (correct one!) when I re-installed Firefox 64 link text

Asked by lecapitainehaddock 1 day ago

Last reply by lecapitainehaddock 1 day ago

Firefox 102 Renaming .exe files

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin. Why is that… (read more)

I've noticed that with Firefox 102 when I download an exe file, in this case Thunderbird Setup 102.0.exe it is renaming it to Thunderbird Setup 102.0.exe.bin.

Why is that happening now? I know the "potential risk" or downloading an .exe file but shouldn't it ask or at least warn you instead of just deciding to rename it

I didn't see a setting to disable this "feature". Is there one?

Thanks

Asked by AZBigDog 5 days ago

Last reply by AZBigDog 1 day ago

Firefox hangs and stops loading any pages after random period of time

I'm not sure what is causing this, but it started at least a few months ago. I will be using firefox, and anywhere between a few minutes, or a few days, it will suddenly … (read more)

I'm not sure what is causing this, but it started at least a few months ago. I will be using firefox, and anywhere between a few minutes, or a few days, it will suddenly stop loading anything and I will have to completely quit it and restart it to get anything working again. No, it is not the HTTP3 problem; that was the first thing I tried. I've also uninstalled, and reinstalled the entire program, clearing all settings, etc. I am on windows. Generally good on firefox updates, will check and update usually every week or two.

Funny thing is, I also installed firefox nightly and that does not have this problem (although I have not used it as extensively as I normally do when browsing, so maybe I didn't hit whatever triggers this issue). It also works properly on other computers (as far as I'm aware). So I still think something is corrupt or wrong with my normal firefox program. I just don't know what or how.

Asked by chibblesthegreat 1 week ago

Last reply by chibblesthegreat 1 day ago

How do I get my bookmarks back?

Firefox updated and my bookmarks are now gone. Firefox refuses to restore the old bookmarks, import from HTML ( this is from Opera). or import Microsoft Edge Legacy. I al… (read more)

Firefox updated and my bookmarks are now gone. Firefox refuses to restore the old bookmarks, import from HTML ( this is from Opera). or import Microsoft Edge Legacy.

I also would like to add that Microsoft Edge was able to import the HTML form Opera I have even tried exporting the ME bookmarks I restarted the computer

These are all the browsers with my old bookmarks Opera,Chrome, & IE I haven't update them in ages, and I forgot that the web bookmarks i was using went offline.

Thanks In Advance

Asked by youar3adummy 1 week ago

Last reply by youar3adummy 4 days ago

Why did all my passport disappear???

I updated to version 102 and found that all my passwords/logins have disappeared with that. I'm always connected with my account which is active on various devices. … (read more)

I updated to version 102 and found that all my passwords/logins have disappeared with that. I'm always connected with my account which is active on various devices.

Asked by azfrankie 2 days ago

Last reply by azfrankie 1 day ago

Firefox grayed out option/checkbox "opening previous session"

Hi all, in my Firefox the option to restore the privious session is grayed out. Please see the screen shot. It is an installation in German... I already checked in the se… (read more)

Hi all, in my Firefox the option to restore the privious session is grayed out. Please see the screen shot. It is an installation in German... I already checked in the security that I am creating a history. I can always use the "restore previous session" from the chronik menue bar to get the latest sesseion restored but I cannnot check the box.

Would be great if you could help me! Thanks, Ben

Asked by b.scherger 6 days ago

What is included in "Storage"

Hi, under Settings/Privacy/Cookies and Site Data/Manage data we can see site per site - how many cookies are currently existing - and how much storage but I cannot unders… (read more)

Hi, under Settings/Privacy/Cookies and Site Data/Manage data we can see site per site - how many cookies are currently existing - and how much storage

but I cannot understand what this "storage" includes. Let me explain : As soon as you open New York Times website (www.NYTimes.com), you can see there 12.4Mo of storage for nytimes.com. But if, thanks to Web Developer tools (Ctrl+Maj+I) I delete - all cookies relative to this website - and all cache storage - and all IndexedDB - and all Local Storage - and all Session storage and then close the tab opened on nytimes.com, and purge all cache, settings/manage data still says 10.6Mo for nytimes.com !!

This is obviously not only relative to nytimes.com, but most of the websites I browse have the same. I choose the example of nytimes.com to be very specific, and because it's a site anybody can browse, and the amount of "unknown storage" is very large.

What are these data, if they are not any of the above categories ? Where are they stored ? What are they useful to ?

Thanks in advance for your help !

Asked by Laurent Grenet 6 days ago

Last reply by Laurent Grenet 6 days ago

Lost Bookmarks

Hello, I lost my bookmarks when I changed my password. Can Firefox recover them on its servers? I've seen many similar complaints arising from similar problems. One would… (read more)

Hello,

I lost my bookmarks when I changed my password. Can Firefox recover them on its servers? I've seen many similar complaints arising from similar problems. One would think that Firefox would address this issue to improve the user experience.

Regards, G

Asked by siket.g 4 days ago

Last reply by siket.g 4 days ago

firefox browser crash

hello my name is haseeb and i am using moazilla firefox browser in my window 10 Home but from past 3 to 4 days i am facing the problem of browser crash crash crash again… (read more)

hello my name is haseeb and i am using moazilla firefox browser in my window 10 Home but from past 3 to 4 days i am facing the problem of browser crash crash crash again and again i am completely tired and i want to use this browser in future i check it my browser is updated with 101.0.1 (64-bit) please resolve it i am waiting for your responce

Asked by haseebaslam474 1 week ago

Last reply by haseebaslam474 6 days ago

Downloading pdf files fails

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in m… (read more)

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in my download directory and I found these 'failed' .pdf files with 0 KB and also some files (same name).pdf.part. I changed the file extension (deleted .part) to .pdf and the files would open in Acrobat. Nobody likes inconsistent problems, but occasionally a pdf will download normally!! But it fails more than it works. Using FF 102.0 (64-bit)

Asked by Wally 6 days ago

Last reply by Wally 6 days ago