Showing questions tagged: Show all questions
  • Archived

Firefox Freezing on Ubuntu 24.04, unfreeze if reposition window

I use Firefox with DuckDuckGo on Ubuntu 24.04, Gnome desktop. My Firefox browser window regularly freezes but can be unfrozen by simply repositioning the window. This is … (read more)

I use Firefox with DuckDuckGo on Ubuntu 24.04, Gnome desktop. My Firefox browser window regularly freezes but can be unfrozen by simply repositioning the window. This is really annoying.

I also use Chromium on the same system and there are no issues.

Any ideas?

Asked by dan341 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Firefox freezes on opening any dropdown control in page, bookmark folder or dialog add to bookmark

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb … (read more)

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb from the Firefox repository) and no matter of safe mode the Firefox gets frozen when clicking into any dropdown control in side page, the same happens when trying to open bookmark folder in the bookmarks panel or even the dialog that opens from the star icon in address folder that should add page into the bookmarks. When running on command line, in case of the snap version there are just some warnings of some missing css file, in case of the deb version it does not output anything suspicious. I was even trying to change the UI theme (qt) as well as GTK theme in case it makes any difference, but it did not... Thanks for any help.

Asked by Mx. Sx. 1 year ago

Last reply by Mx. Sx. 1 year ago

  • Archived

Copying entries in history: WYSINWYG

There is (IMHO) some missing functionality / unwanted feature or call it what you like (bug?). History -> Manage History select e.g. Last 7 days, right click on Name… (read more)

There is (IMHO) some missing functionality / unwanted feature or call it what you like (bug?).

History -> Manage History

select e.g. Last 7 days, right click on Name and select at least two attributes (you can choose from: Tags, Location,Most Recent Visit, Added and Last Modified)

Select the first entry of the list, all displayed fields are selected/highlighted.

Copy (either with the menu or with Ctrl-C) and paste it in your favourite text editor.

Why is only the URL copied? Other fields were also highlighted. Why are they not included?

This is WYSINWYG (what you see is not what you get).

It is possible to export bookmarks as an html file, so why is this not possible with history?

OK, it is possible to query the sqlite3 database directly to get some history info but it's a bit cumbersome.

To do so,

  copy the sqlite (places.sqlite) database to some safe place then open the database (with 'sqlite3 places.sqlite')
  get the history info you are interested in with a sqlite query,
  e.g. select title,visit_count,site_name,url,description,last_visit_date from moz_places where url like '%support%';

But there is no simple (AFAIK) way to convert 'last_visit_date' (an integer) to something human readable.

So either include the whole selection when something is copied (WYSIWYG) or provide export history as an html file.


ps: why is there on option 'other' in the list of 'topics' ? pps: I already posted this comment but it got lost somehow

Asked by sclaes 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

OneDrive workbook problem

So I have an Excel workbook in my onedrive from MS, It was working fine on my firefox browser in my Ubuntu OS, last week it started to delete my cell's information whenev… (read more)

So I have an Excel workbook in my onedrive from MS, It was working fine on my firefox browser in my Ubuntu OS, last week it started to delete my cell's information whenever I pressed the enter, tab or arrow keys, I contacted the MS support and they get me to opened the same file on a chrome browser and worked fine... I still want to use my firefox browser but this problem is very annoying, please help me sort it out!!!

Asked by ricardocrbb 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox (linux) and Microsoft Web Apps - issues

I'm having really odd behavior using Firefox (linux) with Microsoft 365 web apps (outlook, word, excel, etc). Its happening various distros too. Is there a known issue at… (read more)

I'm having really odd behavior using Firefox (linux) with Microsoft 365 web apps (outlook, word, excel, etc). Its happening various distros too. Is there a known issue at this time with FF and 365 web apps?

   Excel - cell content deletion on moving through cells.
   Word - line content deletion on hitting carriage return.
   Mail/Cal - Webapp not displaying content on double clicking emails or calendar events.

Found a few sporadic similar reports from users on various forums, but no official note that it was a known bug. Assuming it isn't widespread - anyone here have any anecdotal reports of similar issues. Seems to only affect the linux distro versions of FF.

This renders the web app sites unusable with Firefox so I have had to use another browser for these apps. As these apps are ubiquitous with work and productivity, it's rendering Firefox as a second-choice browser unfortunately. No one really enjoys having to "pick the right browser" for work or play.

Is there any way to resolve these issues? Hoping someone has some insight.

Asked by Jadeia 1 year ago

Last reply by jonzn4SUSE 1 year ago

Unified inbox problem

Have 3 gmail accounts 1 icloud account all are appearing and working, but can't get unified inbox to display anything even though there are emails in all accounts. I rig… (read more)

Have 3 gmail accounts 1 icloud account all are appearing and working, but can't get unified inbox to display anything even though there are emails in all accounts.

I right clicked unified inbox properties and selected all 4 accounts and clicked ok then update. In box shows 0 email. I did shutdown and restart computer????

Below is version info


No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 24.04.3 LTS Release: 24.04 Codename: noble

Thunderbird 140.6.0esr (64 bit)

Asked by RAW 1 month ago

Last reply by david 1 month ago

  • Archived

Downloading files from the firefox browser using unbuntu linux

For the past few months, the browser will no longer download any files. The only diagnostic that I can see is failed when the download is attempted. I have refreshed fi… (read more)

For the past few months, the browser will no longer download any files. The only diagnostic that I can see is failed when the download is attempted. I have refreshed firefox and the problem remains. Chrome can download without any problems, but I used firefox for many years and wish to continue.

Bob Hopkins

Asked by wb2udc 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Tabs not switching until windows are resized

This isn't a constant issue for me, but occasionally the browser will suddenly break such that when I switch tabs, nothing actually updates until I do something like rest… (read more)

This isn't a constant issue for me, but occasionally the browser will suddenly break such that when I switch tabs, nothing actually updates until I do something like restore/maximise the window. I can still interact with the page itself, but whether using the mouse or keyboard shortcuts, changing, opening, or closing tabs, or even typing in the navigation bar, won't do anything until I resize the window again. I haven't been able to figure out any pattern to when this state triggers, but after it does, it doesn't clear up without closing and reopening the browser. I have recorded a video showing this behavior but I am unable to upload it here, and still images would not properly convey the issue.

Asked by rubegoldbergguy 2 years ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox won't start after updating. How to restore the previous version without losing profile data?

Firefox won't start after updating to version 123.0 on Ubuntu OS. At the same time, no errors will appear, and there is also no specific crash report that would help und… (read more)

Firefox won't start after updating to version 123.0 on Ubuntu OS.

At the same time, no errors will appear, and there is also no specific crash report that would help understand the reason.

How to restore the previous version without losing profile data?

Asked by MarkR 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox won't Save As, won't allow me to change the location of Downloads folder, doesn't prompt to Save...

I am running Lubuntu 22.04LTS (have been for months now), with Firefox 130.0.1 installed via the normal vanilla apt. It was working fine until a few days ago (perhaps … (read more)

I am running Lubuntu 22.04LTS (have been for months now), with Firefox 130.0.1 installed via the normal vanilla apt.

It was working fine until a few days ago (perhaps after an update, but I can't recall specifically), and then just stopped being able to save anything.

For example, right clicking on an image will bring up "Save As..." as an option, but when I choose that, nothing happens. No prompt to save, nor does the file appear anywhere.

When I choose "Save" as a pulldown on cloud XLSX files...similarly, nothing happens.

When I download something, Firefox is supposed to open up a prompt asking me where I want to save the file but that never opens...nor does the file download.

I am totally baffled.

Asked by user239a 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

firefox crashing in Ubuntu 20.04.6 LTS

Subject: Assistance Required for Frequent Firefox Crashes on Ubuntu Dear Developer Team, I am facing persistent issues with Firefox crashing on my Ubuntu PC, and the pr… (read more)

Subject: Assistance Required for Frequent Firefox Crashes on Ubuntu

Dear Developer Team,

I am facing persistent issues with Firefox crashing on my Ubuntu PC, and the problem has been ongoing for the past 40–50 days. Despite multiple attempts at troubleshooting—including uninstalling and reinstalling Firefox, clearing all caches, and other measures—the issue remains unresolved.

I’ve noticed that Firefox works for a few days after reinstallation, but then problems begin to surface, such as a half-screen display. Eventually, after restarting the PC, the browser starts crashing again.

Could you please investigate this matter urgently and provide a resolution? Additionally, I would appreciate it if you could clarify whether this might be related to a RAM issue or some other underlying cause.

Looking forward to your assistance.

Best regards, zimmi

Asked by singhzimmi95 1 year ago

Last reply by singhzimmi95 1 year ago

  • Archived

mouse lockup

Firefox Browser 125.0.3, Flatpak Every few minutes, the mouse locks up on Ubuntu 23.10 and it only happens with I have Firefox open. I have have no extension, and history… (read more)

Firefox Browser 125.0.3, Flatpak Every few minutes, the mouse locks up on Ubuntu 23.10 and it only happens with I have Firefox open. I have have no extension, and history is turned off I have lived with this for months on multiple updates hoping for someone working on Firefox would figure out the issue and fix it.

This issue never happens to me on my windows PCs.

Any solutions? thanks Richard

Asked by Richard Hanson 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Scrollbar arrows missing on Ubuntu KDE desktop

I changed a global setting in the KDE Breeze theme to always show scrollbar arrows. It works in most windows but not in Firefox, which refuses to display them. Is there a… (read more)

I changed a global setting in the KDE Breeze theme to always show scrollbar arrows. It works in most windows but not in Firefox, which refuses to display them. Is there a way to fix this? It is a major accessibility problem.

Asked by pjcamp 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox v123 Snap on UbuntuStudio 22.04 only works in Safe Mode

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe… (read more)

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe Mode. Snap.io lists only the latest version of Firefox so I was unable to ask snap to revert to the previous release (prior to 5 Mar 24) and by the time I had tried to investigate the previous version was no longer cached. I did not see a way to force a fresh download of firefox from the latest channel on snap.io.

I tried the snap beta channel for v124, but that exhibited the same problems.

I tried adding a symbolic link to colors.css after seeing firefox complaining that it could not be found when started from the command line. That removed the error/warning message but did not clear the problem with normal mode.

I use the en-GB locale extension only. The technical details about my PC are as follows:

  • Operating System: Ubuntu Studio 22.04
  • KDE Plasma Version: 5.24.7
  • KDE Frameworks Version: 5.92.0
  • Qt Version: 5.15.3
  • Kernel Version: 6.5.0-25-lowlatency (64-bit)
  • Graphics Platform: X11
  • Processors: 12 × AMD Ryzen 5 7600 6-Core Processor
  • Memory: 30.5 GiB of RAM
  • Graphics Processor: RAPHAEL_MENDOCINO

I have now downloaded v123 and installed it in my local home directory, and that version is working well. I have removed the firefox channel via snap. It is likely to be a fault in the construction of the snap for v123 that was not present for v122 prior to 5 Mar 24.

Asked by Emma 1 year ago

Last reply by jonzn4SUSE 1 year ago

Automatic Filtering and IMAP subfolder

Hi im trying to setup auto filtering for my IMAP account. The IMAP account already moves files to subfolders. But i still need to apply my custom auto filtering to them a… (read more)

Hi im trying to setup auto filtering for my IMAP account. The IMAP account already moves files to subfolders. But i still need to apply my custom auto filtering to them aswell.

This old post (https://www.thunderbird-mail.de/lexicon/entry/70-filter-erstellen-und-verwenden/) says it works with `mail.imap.filter_on_new` set to true. (It does not work for me!)

While this newer post (https://support.mozilla.org/en-US/kb/organize-your-messages-using-filters) says it doesnt.

Am i doing things wrong? Is it bugged? Is there no way to do it?

Thanks in advance! :D

Asked by phantom19213 3 weeks ago

Last reply by sfhowes 3 weeks ago

  • Solved

Google Street View

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash… (read more)

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash ?

Asked by Tom Lavin 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Archived

Firefox always asks to open the file link after asking whether to open or save files

Hey guys, I'm using Ubuntu 24.04 with Firefox 124.0 .deb release from this repository: https://launchpad.net/%7Emozillateam/+archive/ubuntu/ppa I enabled "Ask whether to … (read more)

Hey guys, I'm using Ubuntu 24.04 with Firefox 124.0 .deb release from this repository: https://launchpad.net/%7Emozillateam/+archive/ubuntu/ppa I enabled "Ask whether to open or save files" from settings. Whenever the Open/Save dialogue is shown and I choose Open, I expect that the file would be opened using the default application. But Firefox asks again to choose the application by which the file (file link?) should be opened. It seems that Firefox is somehow change the way the files are opened through external applications and transformed local file addresses to file://uri/on/disk.

Asked by Mehdi Hamidi 1 year ago

Last reply by Mehdi Hamidi 1 year ago

  • Archived

Intermittent Master Password Recognition Issue with External Keyboard on Firefox for Ubuntu

Hello, I've encountered a recurring issue with Firefox on Ubuntu where my master password is sporadically not recognized when typed using my external wireless keyboard. … (read more)

Hello,

I've encountered a recurring issue with Firefox on Ubuntu where my master password is sporadically not recognized when typed using my external wireless keyboard. This problem does not occur consistently but is particularly frustrating when it does, as it forces me to switch to my laptop's keyboard for input. I'm certain the password is entered correctly; after multiple careful attempts (3-5 times), the issue persists, leading to unnecessary stress and inconvenience.

    • Environment:**

- **Operating System:** Latest version of Ubuntu - **Hardware:** Dell Latitude laptop with a Contour external wireless keyboard, connected through a Dell docking station. This setup is shared with another laptop (HP) via the docking station.

    • Observations:**

- The issue seems to occur sporadically and is not reproducible on demand, adding to the frustration. - It has happened notably on the first login attempt after the computer's first boot of the day. - On one occasion, the problem led me to change my master password under the mistaken belief it had been compromised.

    • Impact:**

This intermittent recognition issue disrupts my workflow and significantly affects my user experience with Firefox. The necessity to switch input methods and the initial misinterpretation of the problem as a security concern are particularly concerning.

I hope this detailed feedback assists in identifying and resolving the issue. Thank you for your attention to this matter Firefox.

Sincerely, Daniel

Asked by Daniel 1 year ago

Last reply by cor-el 1 year ago