All Products Support Forum

Thunderbird 115 forcefully migrated my older profile and did NOT leave a way to go back?

That is NOT the way to do this.

You need create a NEW profile for the NEW version and LEAVE THE OLD PROFILE ALONE!

You must also have an alert, and explain the process, transparently giving the owner of decades of e-mail the opportunity to safely upgrade AND have the opportunity migrate back if they so desire.

How DARE Mozilla treat users and their data so casually.

This is NOT the way to do this.

Currently FURIOUS that this trusted tool has left me NO way to downgrade back to 112 except to rebuild my profile (and all the various e-mail accounts) from fucking scratch.

My wife and I have both used Thunderbird successfully since the Turnpike email clients became obsolete with Win7. We have enjoyed doing this. I have also made occasional donations over these years to support Thunderbird when appeals have been made. We are both, however, disgusted with the new layout of Thunderbird and have now downgraded back to ver 91. We will continue using this earlier version as long as we can and have no intention of upgrading again to your new monstrosity. The familiarity of a layout is a vital part of using any software and we have not found the new layout, FORCED upon us, at all helpful or in any way "better" than before. Your failure to provide any flexibility in adjusting the new layout to become more familiar to us is dismal - have you not heard the expression "If it 'aint broke, don't fix it"? Not all of us want the latest gismos and features and are quite content to continue with what we have. You could at least have still allowed that possibility in the options provided rather than denying us it by FIAT. If it proves impossible to continue with the earlier version at some time in the future we will find another email client to use instead. Sadly we will then no longer be supporting your work.

I need to protect several people who do not need to have their day FUBAR'ed by this corrupt version.

Heck, I need my installation to be rolled back to existing stable.

It's currently unusable.

I just installed version 102.15.1. (I went back down from the latest versions which had problems for me). The only folder shown for each account are Inbox and Deleted. How do I get others like Sent and Junk? How can I recover the contents of those from my earlier versions?

The undoubted improvements in Supernova don't work for me.

I tried 'thunderbird.exe -P --allow-downgrade' in 'run.' It did not work.

Thanks for any suggestions

Ulrike

I want old version back. Everything I have set up for the last 5 years has changed. How do I roll back change? This update has changed everything and I don't know how to fix it. I want to roll back this update. How do I do it? George Wimmer

Version 115.3.1 (64-bit) has got to be the worst thing I have ever seen. I cannot downgrade because now my email inbox has been formatted into a new format. Anyway to get back to the previous format, or am I back to using my ISP webmail?

Since yesterday, my Thunderbird upgraded to the latest 115.3.1 (64-bit) from the previous (perfectly working) 102.15.1 on macOS Ventura 13.5.2 (MacBook Air Retina, 13-inch, 2019).

The new Thunderbird 115.3.1 works for me only in Troubleshooting mode. Once in Troubleshooting mode, I removed all the Add-on, themes, dictionaries, language packages, etc., and restarted. I also removed two of the four email accounts I was accessing without a problem with the Th.102.15.1 version. I left only my primary email account (Outlook with IMAP) and Gmail, both working with security SSL/TLS and authentication OAuth2.

Still, when in normal mode, Thunderbird 115.3.1 gets stuck on 'Sending login information' and freezes.

I spent at least four hours between yesterday and today looking for solutions, but none is working.

Please, help me to fix the problem.

I have used Thunderbird massively for work since ever, and I'd like to stick with it, but this new release is giving me a hard time!

Thank you

the nova update was really bad so i installed 102.50 - tried to copy the profile over same as you would before - and got the newer version so wont work error

reisntaleld nova to try to get my accounts back but it ate the passwords and some of the mail files and all the addons .

currently cant get email and it will take days if not weeks to reset all the passwords ( yes i know i should have exportedd them but nova was so bad a hurried ) and some are tokens anyway ...

is there any way to recover the profile so that 102 will be able to use it or even cruddy nova if i have to

How do I downgrade to an older version of Thunderbird on Rocky Linux (RHEL clone)?

For my last update (yum update -y) I got Thunderbird 115 which has lots of problems.

If I try “yum downgrade thunderbird”, I get the error: Last metadata expiration check: 3:43:41 ago on Tue 14 Nov 2023 04:57:52 PM EST. Package thunderbird of lowest version already installed, cannot downgrade it. Dependencies resolve

I downloaded: https://archive.mozilla.org/pub/thunderbird/releases/102.9.1/linux-x86_64/en-US/thunderbird-102.9.1.tar.bz2 but when I unzip and click the thunderbird icon, Thunderbird doesn’t pick up my Thunderbird profile. I saw some windows downgrade tutorial that said to delete compatibility.ini from profile but when I deleted compatibility.ini Thunderbird still doesn’t pick my profile.

I understand that Supernova changed the database format of email storage making rollback more difficult.

Well, either I get to roll back to the old UI, or the pre-Supernova Tbird, or I'm done with Tbird and done donating. This update is absolute shite and not being warned of the changes it would make was really, really shitty.

So how do I roll back, oh geniuses who developed this new shite Tbird?

Please restore my old version of Thunderbird - at 85 years I am not computer savvy and I am too old to learn new tricks. So please tell me how I might get back the previous layout of Thunderbird. Kind regards, Lawrence (Laurie) Ford. Melbourne Australia. 2nd October,2023.

With the latest update of Thunderbird I have lost all my tool bar customization. I thought this update was to improve my experience and make things better for me. Making me try to redo all my setting just because some developer needs to put his own stamp on this product is not helpful nor improve my experience. How do I get my layout back? How can I revert back to the previous version????

I am not receiving my hotmail.com email now after this latest update to 115.2.2. This is a real problem, I get a popup window about Microsoft not being able to sign me in...? What the heck have you done to me with this update. I want to go back to my previous version, but I can never find any info on how to do that and I am not positive what version I had before this Supernova edition. This new one has caused me a big headache that I really don't have time for. Pease advise how to return to version 102.? ASAP

I found the only way to get rid of Supernova 115 was to revert back to a prior virtual machine that had ver 102.7.1.

Ver 102.7.1 would not accept the Supernova profile. I created a new profile.

Creating the new profile did not even ask me about existing accounts & existing mail. How do I get the accounts and mail in the old profile and move/copy them to the new profile?

Thanks so much, Mark.

Why did you feel it necessary to screw with the home page for Thunderbird? It was perfect the way it was. Now I have to try to figure how to undo all the shit you changed. When It works DO NOT FIX IT!

Thunderbird changed screen view today, and it is a total disaster. Command links are a tiny unrecognizable icons. Is this a bad joke making our lives difficult, or perhaps you want us to leave Thunderbird and search for another email program?!

I tried to customize, but it did not fix anything. If the old well functioning version is no longer available, I will move to another email program.

Really disappointed