All Products Support Forum

Hi, The 115 release is fantastic but although I've added the Office 365 account and email works well neither the calendar or contacts populate with the account information. I can't find any setting or subscription option to add them. Can anyone advise please? Thanks.

i have version 115. this is what i expected and its still not possible to adjust : 1. I only need one address book instead of these three:1.all addresses,2.personal ,3.?collected I don't like/wish having this group of 3. Can I install to have just one book? 2.i close tb with opened items. when i open tb these items are still opened. can i install this way: tb opens without these items and goes directly to inbox? 3.I can not drag down from an opened mail - customize toolbars- items that I see in general such as archiving ,unwanted, ? all reply ...Why not? regards

Hi. It looks like there was a Thunderbird update and my inbox and sent boxes are completely empty. It says I'm getting emails (I did a test), but I can't see them anywhere.

So I want my UI to look proper so title bar at the top, with the title only, menu bar below it, and the rest tabs etc below that, you know like i trained my brain for the last quatre century.

Unfortunately with this new supernova UI this is messed up, see attached image. I consider this a UI bug its absolutely counter intuitive, please fix.

Also the font looke now more washed out in comparison with the previouse build, I want my font crisk #000000 on #FFFFFF no gray or grayisch or anything, the UI ist nto an art peace, its a tool, as simple as that.

Thunderbird 115.0 (though also happened on 102), M2 macbook pro; OS up to date.

On AC & battery, thunderbird uses up huge amounts of power sporadically in its background activity, taking up ~50-80% of processor power & hundreds of gb virtual memory (see activity monitor screenshot attached). Computer gets pretty hot to touch with thunderbird on, which I don't see with other apps. Troubleshooting info below.

This has been happening for several months now, since I switched to thunderbird & was hoping it would resolve at 115. I can't find any correlation with other usage patterns of the computer (ie I dont think it's correlated with idle usage, but not willing to stage reputation on that).

Thanks so much for any help!

 Application Basics

   Name: Thunderbird
   Version: 115.0
   Build ID: 20230711125218
   Distribution ID:

   Update Channel: release
   User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:115.0) Gecko/20100101 Thunderbird/115.0
   OS: Darwin 22.5.0 Darwin Kernel Version 22.5.0: Thu Jun  8 22:21:34 PDT 2023; root:xnu-8796.121.3~7/RELEASE_ARM64_T8112
   OS Theme:
   Rosetta Translated: false

   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 0
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 8.0 GB
   Disk Space Available: 18.0 GB

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) imap.gmail.com:993, 3, OAuth2
     OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true

   account2:
     INCOMING: account2, , (none) Local Folders, 0, passwordCleartext

   account3:
     INCOMING: account3, , (imap) imap.gmail.com:993, 3, OAuth2
     OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true

 Libraries

     Library
     Status
     Expected minimum version
     Version in use
     Path

     RNP (OpenPGP)
     OK
     0.17.0
     0.17.0.MZLA.115.0
     /Applications/Thunderbird.app/Contents/MacOS/librnp.dylib

 Calendar Settings

     Research Presentations

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

     Personal

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

     Deneb Blue

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

     Classes

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

     A1R Confocal

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

   [trimmed]

Hi. I really like the new look of 115, but the file menu should be above the toolbar. Is there a way to put the file menu at the top of the window (above the toolbar)?

Thanks

Since Thunderbird changed the menu bar is not any more above the email bar. It is with Bestand, Bewerken, Beeld enz.

How can I get it back at the top??

It is far less easy now.

I wanted to ask for help but on the Dutch site I could not find a button for help. Only at he English site.

But I am Dutch.

Hope that I can get the Menu bar on top again like in Firefox..

Please help and change it back.

Kind regards

Paulien de Jongh [removed address, phone# and email from public support forum] Holland

I currently use:

  <profile>\chrome\userChrome.css 

to make various buttons stand out for some elderly users that I support. For example:

1. button-archive:hover {

  border: 2px dashed black !important;

}

1. button-archive,
2. hdrArchiveButton {

  background-image: none !important;
  background-color: #66ff66 !important; 

}

I can't figure out how to do this with Supernova (115+). Thanks.

What will be the process, for moving from 102 to 115? I use Thunderbird for work and use tags, message filters, and saved searches in my workflow. Will you be issuing a document, that will describe the migration process, or will it just update to 115 eventually without a migration process?

I downloaded Thunderbird 115 into Downloads/ directory Ubuntu 22.04 LTS and extracted the bz2 file. I did a cd to thunderbird and ran ./configure. Error the file was not found. What am I missing?

Sorry, but since you're stubborn and don't support German, you'll have to be satisfied with the Google translator

So, what's with the version 115 of TB? It constantly asks for the passwords of the accounts, although they are all present and working in the profile folder.

If the developer now thinks that I am creating everything again just because the 115 version no longer wants to read the old profile, he has cut it. WE users are the ones who work with it every day and the developer can't just decide what's better, WE users are the ones who have to deal with it, so make sure you get your Schrottige115 version up and running, because NO ONE will want to use it that way.

Sorry if it sounds harsh, but I'm pissed off, Mozilla has been driving TB and FDF more and more against the wall for years. NO improvements just crap.

Hi all,

Just upgraded to Thunderbird 115(from the last Non beta version).

I have multiple email accounts.

When I click to the inbox off one of my gmail accounts it does not display to the last message received. Thunderbird opens to a message about 1/4 up into my inbox.

I have a second gmail account and this behavior does not occur.

I'm sure its a easy fix, I just can't figure it out .

James

Something changed in my Thunderbird since yesterday, although it doesn't say there was an update.

Message list is now tiny, and also in a really irritating font. I found a way to increase size so I can actually read it (View->Font size) but I can't find any way to change the font. The text also looks really crowded, as though the lines didn't adjust properly for the increased size of the font.

Does anyone know what happened? The only thing that I'm aware of was that there was a plea for money from Mozilla this am, but my update log in settings shows no update this week.

Separately, my "get mail" button is gone. Now the only way to update the mail I can find is to close the program and reopen it. Ideas?

I have just upgraded to Thunderbird 115. I use the "Move to" menu item to move emails to different folders. When using the "Recent" menu item there are 21 folders listed. I would like to reduce the number of recent folders.

How can I change the number of folders listed in the "Recent" menu of the "Move to" menu?

Thanks Chris

After upgrading to Thunderbird 115, 2 spam folders (1 labelled Junk and the other Spam) and 2 Trash folders are displayed in my private GMail account.

In my Google Workspace account, 2 Trash folders (1 Bin and 1 Trash) are displayed.

Kindly advise how to fix.

Set up your existing email address will not work. Thunderbird stopped working no outgoing no incoming. Deleted account then downloaded new Thunderbird. Entering correct name, correct email address and password (also tried with no password) finds set up on Mozilla ISP sever. Select 'Done' brings up message "Cannot log in to server.Probably wrong configuration, username or password".

This unsolvable for me now as I have tried everything I know and suggested in Help.

As of version 115.0 for 64bit, I am unable to send emails to Outlook.com. An error occurs saying:

Send Message Error Sending of the message failed. The message could not be sent because the connection to the Outgoing server (SMTP) smtp.office365.com timed out. Try again.

There are no issues sending emails to Outlook.com using a different mail client.

Hi This morning I was blessed with update 115 for Thunderbird. Not impressed. I have a couple of issues I hope you can help with.

1. The box that lists incoming messages is way too long, taking up over half the screen. I moved it up as small as it will let me. 2. The second question is the box in between inbox and the message (middle pane) is also way too large. Ideally, I would only like it to display the top line. Remove the to and subject line The attached screen shot hopefully will help you see the issue. Please note that on the bottom of the shot is probably 3/4 way down my screen with very little room to read the message. Perhaps 3 or 4 lines at best.