All Products Support Forum

Every year in this season Thunderbird ESR(!!!) switches to a new version. Every year the new version is a lot worse of previous. Every year it introduces a lot of cosmetical changes that tha majority of users haven't requested nor approve. You're incompetent developers. You're ignorant men.

This version has changed a setting: I don't want that Thunderbird update itself automatically but you think that you know what it's better for me! You are morons! Regards

     N

Hi,

I hope you are doing well. I am completely blind. I've been facing a problem with thunderbird. Whenever I try to sign into gmail, it says unable to log in, probably wrong configuration, username and password: This is in spite of the fact that I've used my correct password multiple times, I did a double check by signing in and out on the web multiple times to confirm. My email is muhammed3198@gmail.com I also checked my settings to see if imap was enabled, which it is. Please help and fix this issue as urgently as possible. I even selected configure manually to see if all the configuration settings were correct, and they seem to be, like the ports, the incoming and outcoming settings, etc. Please help. Best regards, Muhammad.

As I just said: It tells me that there's Stuff downloading, but NOTHING shows up. [See attachment; [T-BIRD-01.png]; this may make a reply to this rather difficult]. How do I get the lists back.

Thankx [I'll be checking back]

The Gray Cat << tmc@att.net >>

Can I get back to the main layout as it was prior to the Supernova update?

I LIKE the list of correspondents and being able to simply click the dot to mark something as unread etc. etc. etc. Things like this allow me to group and highlight things I need t address.

Truly - the layout in Supernova is terrible and, h0nesty, after many many years as a loooong tie TBird user (like since early-mid 90's) I'm probably going to look around for something else if I'm stuck with this supernova layout.

thanks

I have a mail provider that has a funny folder hierarchy like inbox

   trash
   sent
   ...

Basically, all folders are under "inbox".

• • Before version 115.2.3**, smart folders were handling that properly.

Now, when I add that "inbox" in the "inbox" smart folder search, it appears for a few seconds there, then disappears until I actualize" again the inbox smart folder. Sometimes thunderbird crashes/

my Thunderbird automatically updated on Wednesday: 'Version 115.2.3, first offered to channel users on September 20, 2023'. I have just received my 1st email with an attachment but the buttons that were previously displayed permitting me to save the attachment are no longer there - so I can't download attachments.

This applies to all previous emails received with attachments not just today's one. The attachment is there and downloadable on webmail but not when it reaches my Thunderbird client.

What has happened please, and how do I access attachments?

Thanks - Anthony Rae

I am a POP user using Thunderbird Version 115.2.3. I retrieve the mail headers first, then when I click on a message to see the contents of the actual message Thunderbird skips to the next message. The message I had wanted to read now becomes the previous message. I then have to go back and click on the message to see its contents. Please correct.

Hi, I have Thunderbird 115 on a Linux Manjaro installation with several email accounts. Everything worked just fine until my last working day. I came back today, Manjaro did a general update including Thunderbird (to 115.2.0-3) and now I have an issue with it. The "message list pane" is not showing any messages in neither account. Synchonisation is fine. The number of read/unread messages in the folder pane changes automatically when I do something in the webmail (e.g., Gmail). In addition, I can search for any messages in the general search, including the ones just sent/received. (But if I search for messages, I get the message "msgWindow.domWindow.gMessageDisplay is undefined" in the status bar.) Filter is not working though. I have already checked if I have accidentally selected any filter feature that conceals all messages. It doesn't seem to be the case. I have also checked in the Manjaro forum and it doesn't look anyone has had issues with it, so it doesn't seem to be a global problem.

Could anyone help me in this? Thanks!

My Thunderbird just got updated to v. 115, I'm on Ubuntu 20.04 with KDE/Plasma 5.18. I have two questions, one of which is possibly a bug.

1. The new layout places a lot of buttons in the window title. How do I remove them? I'd like a standard window title like most of the other app (say, Okular) have.

2. My window manager works with focus-follows-mouse, and a window is raised whenever I click on the window borders or title. With Thunderbird 115 that doesn't work anymore: if the Thunderbird window is partly below some other window, and I click on its borders or title, it is *not* raised. How to fix this? Should I report a bug?

Cheers!

Congratulations, between the latest Firefox patch and the gad awful 115 Thunderbird, I can no longer access ANY of my emails, current incoming ones or old saved ones nor my calendar. So, now I will be unable to do my job or attend my various meetings. AND I DIDN'T EVEN GET AN OPTION TO SAY YES OR NO OR BACKUP MY PROFILE. XXXXX [edited for language]

It is annoying when a redesign of Thunderbird (Supernova) says it gives maximum customization options, but in fact moves something - the Thunderbird/Application Menu icon (hamburger button) - whose position apparently can't be customized!

How can I move the Application Menu (three-bar, hamburger menu) from the right hand side to the left hand side in Thunderbird 115.2.2?

The following CSS code (inside userChrome.css, inside a newly created chrome folder in my profile) works for my Firefox program, but apparently does not work for Thunderbird 115.

/* Move the APPLICATION MENU, 3-bar button, to the left & change its color */

#PanelUI-button {
 order:-1 !important; 
 color: yellow
 }

Can anyone please tell me what the CSS code is to move the position of the Thunderbird/Application Menu? Many thanks, Rick

I am not receiving my hotmail.com email now after this latest update to 115.2.2. This is a real problem, I get a popup window about Microsoft not being able to sign me in...? What the heck have you done to me with this update. I want to go back to my previous version, but I can never find any info on how to do that and I am not positive what version I had before this Supernova edition. This new one has caused me a big headache that I really don't have time for. Pease advise how to return to version 102.? ASAP

How do I adjust the spacing so that the squares show in full on the side? I tried grabbing the darker gray bar, but that doesn't work.

So what have they changed it to? Cause that is irritating.

Thank you.

Hi, I'm using the latest Thunderbird 115.0 on Windows 11 and use the program with the Preview Pane turned off all the time.

Since I installed 115, when new mail comes in and I click on the notification banner, it brings me into Thunderbird and turns the preview pane back on.

Thanks

Frank Woolf

115.2.0 and I am no longer able to receive emails from my outlook.office365.com account. I can send out to other address but can not receive emails from the outlook 365 account. This was working before the version update. Suggestions please.

nubi Linux 22.04 LTS. 1st time install TBird 115 appears success server setup; however the Verify fails with timeout circle running forevever. See attached screenshot.

I was able to send emails till July 14. After that day it's been impossible to send or reply to messages from my Outlook account (I receive emails though). I have made no changes to Thunderbird's configuration since then. Basically it's the Oauth2 authentication that fails. I briefly see a browser page for authentication, wait, wait, wait and then the mail is not sent and I get an error message related to servers timeout (attached). Sorry, my interface is in Italian, but anyway the message is something like: "Unable to send email because of a timeout on the connection to the out server (SMTP) smtp.office365.com. Try again." Is this a known bug? Any ideas? It's quite annoying to use the browser interface to send messages while I am able to receive them in Thunderbird :) Thank you in advance, guys!

Re: userchrome.css It appears only part of my userchrome file affects customization in latest release (115).

Q: Is there any information on how to do customizations for the following specific items: 1. message pane grid lines, 2. message row alternating colors 3. thickness of all pane splitters?

Thanks for any leads....

I updated Thunderbird to Verson 115, now 115.01. The global search shows result, but when opening messages, tab is empty. Search result list is also empty. I already rebuilt global-messages-db.sqlite.

Attached error console log.

BR Stephan