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Recent problems recieving and sending

I keep getting the message "Sending of password for user kcmsansiro did not succeed. Mail server pop3.iinet.net.au responded: [SYS/TEMP] Account is temporarily unavailabl… (read more)

I keep getting the message "Sending of password for user kcmsansiro did not succeed. Mail server pop3.iinet.net.au responded: [SYS/TEMP] Account is temporarily unavailable." and "Sending of password for user kcmsansiro did not succeed. Mail server pop3.iinet.net.au responded: Disconnected for inactivity." and "Login to server pop3.iinet.net.au with username kcmsansiro failed" on all 3 accounts (kcmsansiro, phildemaria and philrossi)

I can still receive messages on phildemaria but cant send without getting these messages

Recently been migrated to the message co

Thanks for any advice you can offer

Asked by Philip Demaria 5 days ago

Master password for andriod

Hey, Can't seem to find the master password feature on android that's on the desktop version. Saw a previous thread from a year ago that implied that it was cause the unl… (read more)

Hey, Can't seem to find the master password feature on android that's on the desktop version. Saw a previous thread from a year ago that implied that it was cause the unlocking of the phone was enough, but that didn't make sense to me, because you have to unlock a computer as well?

I just worry that if my phone gets hacked, they would just be able to easily pull the firefox passwords, and I wouldn't mind that extra layer of protection. Any chance I missed the setting or of this getting added? Or is this something I shouldn't worry about due to the way the data is secured?

Anyway, thank you for any perspectives in advance!

Asked by liamgilhool 5 days ago

Comments do not load

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading b… (read more)

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading because of site tracking or other security issues. Is this the cause?

Asked by dclark 3 months ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Disqus Comments doesn't load if Browser Privacy set to Strict

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't. After years of it working out of the get-go while using Strict mode up till rec… (read more)

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

Asked by ianjay.tt 3 months ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Not showing Disquis Comments and Blogs when visiting virtueonline.org

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out … (read more)

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out of the article, the Disqus comment section will appear, but not always. When I use Microsoft Edge, the Disqus comment sections appear.

Asked by Roy Quick 4 months ago

Last reply by jscher2000 - Support Volunteer 5 days ago

An error occurred during a connection to login.acg.aaa.com

Unable to login to my AAA account from my PC though I can with no issues on my android phone. security.tls.version.max is set to 4 SSL Report: login.acg.aaa.com (104.68… (read more)

Unable to login to my AAA account from my PC though I can with no issues on my android phone.

security.tls.version.max is set to 4

SSL Report: login.acg.aaa.com (104.68.100.81) shows A+ rating - https://www.ssllabs.com/ssltest/analyze.html?d=login.acg.aaa.com

Please help.

Asked by Max 5 days ago

Passwort

Hallo, durch eine Unachtsamkeit habe ich das Hauptpasswort (Primäres Passwort.) von Thunderbird gelöscht. Ich finde auf den Hilfeseiten keinen Hinweis wie man da Passwo… (read more)

Hallo, durch eine Unachtsamkeit habe ich das Hauptpasswort (Primäres Passwort.) von Thunderbird gelöscht. Ich finde auf den Hilfeseiten keinen Hinweis wie man da Passwort zurücksetzten kann. Dadurch komme ich nicht mehr an meine Mails. Freundliche Grüße

Asked by Frank Heinig 5 days ago

Last reply by david 5 days ago

I've lost my password to log into Thunderbird. There is no provision to change it, and it wasn't saved by Thunderbird password manager. There MUST be a way around this problem. Please help.

I've lost my password to log into Thunderbird. There is no provision to change it, and it wasn't saved by Thunderbird password manager. There MUST be a way around this pr… (read more)

I've lost my password to log into Thunderbird. There is no provision to change it, and it wasn't saved by Thunderbird password manager. There MUST be a way around this problem. Please help.

Asked by Hai Dang HUYNH 5 days ago

Last reply by christ1 5 days ago

Last update 126.0

After the last Firefox update: - i was logged out of my mozilla account; - i was logged out of my Facebook account; - i was logged out of my bluesky account; - i was log… (read more)

After the last Firefox update: - i was logged out of my mozilla account; - i was logged out of my Facebook account; - i was logged out of my bluesky account; - i was logged out of my Facebook account; - my Instagram account is suspended;

yesterday morning all of these were logged-in and working fine.

Had to work for 30 minutes to re-log-in. And I cannot reactivate Instagram, I contacted support, nothing yet.

Asked by massmedia314 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Issues with Return Read Receipt

hello, i was using other emails platform em client then i saw your thunderbird which is pretty cool and awesome the only issue i found annoying so far is i don't receive … (read more)

hello, i was using other emails platform em client then i saw your thunderbird which is pretty cool and awesome the only issue i found annoying so far is i don't receive any read receipt when i send an email even tho i have Return Receipt and delivery status notifications is on can you please help me to solve this issues thank you in advance sincerely yours

Asked by Firas Telmoudi 6 days ago

Last reply by david 5 days ago

Case 145005

Good afternoon, If necessary, I am available to add more information about this case (145005), in English or Portuguese. Best regards, Ana Patrícia Paquete Visual Des… (read more)

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,


Ana Patrícia Paquete Visual Designer

Firefox deb package - Apparmor profile

Hello, I administer a small fleet of Ubuntu desktops. For a variety of reasons we avoid using Canonical's Snap package version of Firefox. Currently the fleet is using … (read more)

Hello, I administer a small fleet of Ubuntu desktops. For a variety of reasons we avoid using Canonical's Snap package version of Firefox.

Currently the fleet is using Firefox installed from the Mozilla Team PPA repo. However that repo can be incredibly slow and after reading about the new Firefox deb packages [1] from the Mozilla APT repository we would like to move to them. The problem is that these packages lack Apparmor profiles, so unfortunately my security team won't let me use them.

Would it be possible to add Apparmor profiles to these packages please? They would need to be applied only when an OS has Apparmor enabled, which may not be the default for Debian.

Thank you!

[1]: https://blog.mozilla.org/en/products/4-reasons-to-try-mozillas-new-firefox-linux-package-for-ubuntu-and-debian-derivatives/

Asked by Partially_Anonymous 6 days ago

Accidentally disabled pop ups on site

I accidentally ticked the "don't allow [site] to show new windows" (I'm browsing in Spanish, forgive me if this isn't how it's written) box and now one of the functions o… (read more)

I accidentally ticked the "don't allow [site] to show new windows" (I'm browsing in Spanish, forgive me if this isn't how it's written) box and now one of the functions of the site stopped working because it requires the user to confirm their decision via the pop up window. I'd like to know how to revert this. I've given the site special permissions for pop ups and it hasn't worked.

Asked by Hospitalier 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Repeated Flagged ( and deleted) Spam Emails Repeating on Thunderbird Inbox

In Thunderbird I'm wondering why when I flag an email red as 'spam' (and delete it) it doesn't automatically block the email address from repeated future spam attempts? … (read more)

In Thunderbird I'm wondering why when I flag an email red as 'spam' (and delete it) it doesn't automatically block the email address from repeated future spam attempts?

Asked by ethanmohawk1888 1 week ago

Last reply by david 1 week ago

to turn off auto redirect

hi there, nowadays i am suffering a bad moment....because when i am trying to visit a website and trying to view an article the website automatically redirects to other s… (read more)

hi there, nowadays i am suffering a bad moment....because when i am trying to visit a website and trying to view an article the website automatically redirects to other sites,,,, and this is very disappointed..

so now i am asking for a solution to turn off auto redirect..

Asked by Jibon Barman 1 week ago

Firefox using FIDO2 security keys

I using kubuntu (ubuntu with kde) 22.04 and firefox will not recognize my security key. There is a really good thread on this here. It is now closed. https://support.m… (read more)

I using kubuntu (ubuntu with kde) 22.04 and firefox will not recognize my security key. There is a really good thread on this here. It is now closed.

https://support.mozilla.org/en-US/questions/1412073

One of the solutions is to install firefox from the mozilla server. On other forums, this is referred to removing snap and installing the debs. I haven't tried this.

Reading through the thread however, it seems like the snap version should work. The manufacurers id and product code for my Thetis FIDO2 usb key are present in the etc/udev/rules.d/70-snap.firefox.rules

This answer says to disable apparmor. I tried that, but it didn't work.

I have quoted this answer below.

This isn't actually a firefox problem. KDE Neon uses the firefox package from the Mozilla Team PPA and there's nothing wrong with that package. The problem is that Neon enables app armor on firefox which breaks access to password managers and security keys. sudo aa-disable usr.bin.firefox works around the problem by disabling app armor for firefox. aa-complain was not sufficient in this case.

Is there anything else I can try?

Asked by oilhat 1 week ago