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Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (read more)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Asked by Cecilia Knoblauch 3 weeks ago

Answered by zeroknight 3 weeks ago

  • Solved

Which version of Firefox should I use and why?

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) w… (read more)

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) which is not esr....

Which version should I use and why?

If I should use the "normal" version, how do I replace the esr version with the "normal" one ?

Thanks.

Asked by Sue 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

WP Site on Firefox continues to display recovery mode message in error

Hello, I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything. Recently I added a plugin and experienced an error and WP went into recovery … (read more)

Hello,

I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything.

Recently I added a plugin and experienced an error and WP went into recovery mode - displaying a message and an exit recovery mode button.

I have since resolved the error, but was perplexed because I could click the exit button but the messaging was persistent. I did everything I could think of - including the recommendations of tech support - until I was ready to reinstall a backup. Then I thought maybe it's a browser issue, so I logged in as admin in Safari and the message is gone. See screenshots below.

Since then I have tried everything I can to remedy with your support information including restarting the computer, clearing the cookies and cache, restarting in troubleshoot mode, and reinstalling firefox. Nothing has resulted in any resolution.

So, I'm presenting this to you. I can continue to work on the site using other browsers but I prefer to use Firefox. Can you help?

Asked by David Lambert 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Saved draft message

I saved a draft of a long email. I now wish to open the draft to proof read it and send it. With the latest version of Thunderbird I cannot find any way to access and o… (read more)

I saved a draft of a long email.

I now wish to open the draft to proof read it and send it.

With the latest version of Thunderbird I cannot find any way to access and open the save draft.

Any assistance gratefully received.

Thanks in advance

Peter

Asked by PeterM 4 weeks ago

Answered by PeterM 3 weeks ago

  • Solved

Unable to send emails. Able to receive & open / read

Suddenly unable to send any emails. Able to receive / read. In Charter / Spectrum able to send. Port numbers are correct (143) for Incoming & (25) for Outgoing SMTP.… (read more)

Suddenly unable to send any emails. Able to receive / read. In Charter / Spectrum able to send. Port numbers are correct (143) for Incoming & (25) for Outgoing SMTP. Did try to change Outgoing Port to 587 per one of your posts. Didn't work. This is error message I get.

Asked by CharlotteSterling 4 weeks ago

Answered by Matt 3 weeks ago

  • Solved

I have the latest FF browser. when i try to access my credit union account, i get this message "You're using an outdated browser or are using a Proxy service which is unsupported." how can i get past this?

I have the latest FF browser. I'm not using any proxy service, just spectrum connection. when i try to access my credit union account, i get this message "Error: "WWF2… (read more)

I have the latest FF browser. I'm not using any proxy service, just spectrum connection. when i try to access my credit union account, i get this message

"Error: "WWF2TUh4dnM=" - You're using an outdated browser or are using a Proxy service which is unsupported. Please update your browser or turn off your Proxy to continue, thank you."

how can i get past this? All help appreciated!

Asked by drwin 3 weeks ago

Answered by drwin 3 weeks ago

  • Solved

How do I sort Community Discussion questions by date?

When I'm searching Community Discussions, it would help a lot to be able to sort the discussions by date or at least see when a discussion was started without having to o… (read more)

When I'm searching Community Discussions, it would help a lot to be able to sort the discussions by date or at least see when a discussion was started without having to open each discussion individually. Is there a way to do this? The answers in older discussions, pertaining to older versions of Thunderbird/Firefox, may no longer apply and it is frustrating to try and find pertinent discussions when you have to open and close each discussion looking for answers.

Asked by nonpsvdl 3 weeks ago

Answered by nonpsvdl 3 weeks ago

  • Solved

Cannot remove "Your browser is being managed by your organisation" in home settings

I cannot remove "Your browser is being managed by your organisation" and seems to be stopping the home settings saving. They simply revert back to the default (see image)… (read more)

I cannot remove "Your browser is being managed by your organisation" and seems to be stopping the home settings saving. They simply revert back to the default (see image) when I restart Firefox. Not sure what is meant by "your organisation" as I am a personal user, not organisation. I'm the single user of the browser (e.g. just one user on my PC, which is me) and also Admisitrator. Can someone help me remove this. Thanks John

Asked by john.udale 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

Darstellung

Sehr geehrte Damen und Herren, ich mußte leider Thunderbird neu installieren und seit dem erscheinen Nachrichten nur noch in seperaten Fenstern. Normalerweise war die Dar… (read more)

Sehr geehrte Damen und Herren, ich mußte leider Thunderbird neu installieren und seit dem erscheinen Nachrichten nur noch in seperaten Fenstern. Normalerweise war die Darstellung 2geteilt: Oben die Nachrichten und unten die Inhalte. Wie stell ich das wieder her?

Mit freundlichen Grüßen Peter Treek

Asked by peter.treek 3 weeks ago

Answered by peter.treek 3 weeks ago

  • Solved

Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (read more)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Asked by R_Welsh 3 weeks ago

Answered by R_Welsh 3 weeks ago

  • Solved

email

when I try to send an email you ask for a pass word for jojack@dslextreme which I havent had for years 2 2 … (read more)

when I try to send an email you ask for a pass word for jojack@dslextreme which I havent had for years













2









2

Asked by Jack Martin 3 weeks ago

Answered by christ1 3 weeks ago

  • Solved

my account is suspended and contact mail address not working (discourse)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozil… (read more)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozilla.org/about

my profile is: https://discourse.mozilla.org/u/tugrul/summary

please unsuspend my account. thanks.

Asked by Tuğrul 3 weeks ago

Answered by Kiki 2 weeks ago

  • Solved

How to identify elements with Inspector that are only visible on mouse click?

I press Ctrl+Shift+Alt+i and then press on the top left icon, but then I can only have one click to identify an element. What to do if I need two or three clicks to get t… (read more)

I press Ctrl+Shift+Alt+i and then press on the top left icon, but then I can only have one click to identify an element. What to do if I need two or three clicks to get to an element?

Asked by fioiu omotrl 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

TB halts before exiting fully

Ubuntu 22.04, TB 115.10.0 (64-bit). A system update occurred recently, and TB was in the list to upgrade. Now, TB transacts email & such w/o problem. However, when… (read more)

Ubuntu 22.04, TB 115.10.0 (64-bit). A system update occurred recently, and TB was in the list to upgrade. Now, TB transacts email & such w/o problem. However, when I use the window exit ('X' upper right corner) or the File ->Quit choice, a status bar shows "Clearing Trash" or the like, and remains on the desktop. Eventually a system message appears that TB is not responding (wait or force quit). Nothing happens until force quit is used.

Same behavior screen is seen if I try to use the TB troubleshooting menu option.

Any suggestions how to diagnose this? Thx.

Asked by gandsnut 3 weeks ago

Answered by gandsnut 3 weeks ago

  • Solved

Need to uninstall Thunderbird & create new profile

In my attempt to help my wife with her email problems I have managed to totally screw up her profile. There now duplicate inboxes, duplicate local folders, duplicate Outl… (read more)

In my attempt to help my wife with her email problems I have managed to totally screw up her profile. There now duplicate inboxes, duplicate local folders, duplicate Outlook Express Import files, etc.

Is it feasible to export/backup the inbox, address book, files&folders, Outlook Express Import files (but not the profile), then uninstall Thunderbird in order to start over? If so, how is the best way to do this?

She only has one email account on Thunderbird and is running Windows 10.

Thanks in advance for any help.

Asked by silveraz 3 weeks ago

Answered by david 3 weeks ago

  • Solved

PDF Downloads

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot. But if I download the same PDF usin… (read more)

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot.

But if I download the same PDF using Safari, it opens straightaway - 2nd screen shot.

Is there something I need to adjust in Firefox to allow PDFs to open?

Asked by tammymcminn 4 weeks ago

Answered by zeroknight 3 weeks ago

  • Solved

i clicked 'a' key and my emails disappeared!

I clicked the 'a' key on a folder in my email and a stack of emails disappeared. Some unread and some requiring a response! They're not in the archive folder. Thanks! … (read more)

I clicked the 'a' key on a folder in my email and a stack of emails disappeared. Some unread and some requiring a response! They're not in the archive folder.

Thanks!

Asked by mosquito1 3 weeks ago

Answered by mosquito1 3 weeks ago

  • Solved

Arrow keys not working like normal

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not… (read more)

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not being able to move the mouse on the screen. That's not the current problem, but it might help direct things to the final solution.

After the most recent reboot last night now I'm having a rather problem. The up/down arrow keys are no longer scroll me up and down a webpage like they always have in the past. Instead of doing smooth scrolling like they always use to, now they are scrolling me up and down the links on a web page. For example, if I were to be on youtube it would first want to scroll me down the left side links before taking me through each and every video link, when the page goes to load in more videos than it wants to go back and scroll me down the left side links again. It acts like it is taking me through the html code, line by line, instead of scrolling me smoothly down the webpage. The only way I can scroll smoothly down the webpage is to use the mouse on the scrollbar on the right side. It does this both in normal mode and in Troubleshooting Mode.

I have checked and beret scrolling is false as well as beret_shortcut. Use autoscrolling, use smooth scrolling, show scrollbars and always underline links are all clicked on. Always use the cursor keys to navigate within pages is unclicked. I have tried different changes between clicking on and unclicking those options with no change being noticed.

How can I get this back to the way it used to run?

Asked by nayrdrofwarc 4 weeks ago

Answered by nayrdrofwarc 4 weeks ago