All Products Support Forum

I run a simple website. gcessa.org. Until recently I was able to import a .doc or .docx document converted to a text document into the site and it loaded like one would expect. Lately the characters ', ", and - have been resolving as a �. There might be others I'm not aware of. Which means the characters are not found in the codex. What do I need to do to resolve this issue. I believe it started after one of the last two updates. I don't see this happening in edge or chrome.

Thanx

I have TB set up for my gmail account and everything is working fine. However I have a folder on my HDD containing old e-mails and mail folders (these are files with an SBD or MSF extension or no extension) and I would like to be able to access these old-mails from my current TB setup/profile (or, if necessary, from a new profile - but in that case I would need some guidance as to how to set up that profile because I would not have an e-mail address I could use for the purpose). I have tried Local Folders~Settings and pointing Local Directory to the e-mail folder on my HDD but that doesn't work. Any help will be much appreciated.

I've been with yellow folders for several years. In the version that I have now, version 111, no longer works. I was put at userchrome.css the following: @namespace url(http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul); .bookmark-item[container], treechildren::-moz-tree-image(container) { fill: gold !important; } treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksToolbar) { fill: black !important; } treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksMenu) { fill: black !important; } treechildren::-moz-tree-image(container, OrganizerQuery_UnfiledBookmarks) { fill: black !important; } treechildren::-moz-tree-image(container, livemark) { fill: orange !important; } .bookmark-item[container][query], treechildren::-moz-tree-image(container, query) { fill: dimgray !important; }

I do not know because it doesn't work now. Maybe version 111 no longer admits it? Do you know how to put the yellow folders?

Something is going on with Firefox. Web pages will not load, and the error message is "we could not verify the certificate: reason = timeout".

My internet speed is 400Mbps. I don't have a delay here. I've rebooted the PC, restarted Firefox, and about 3 out of every 5 web pages comes up with this error.

I couldn't even get to the Mozilla support site with Firefox. I had to use a different browser.

What's going on?

Ed

When I try to read Inbox emails, they open in Write mode. I have checked Account Settings> Copies & Folders, and it shows "keep draft messages in:" Drafts folder for the account. If I copy the emails to the Local Folders Inbox, they open in read mode, not write mode. How do I get the Inbox to not think it holds drafts?

I have been very happy with Thunderbird, and have used it for many years. Last night, it updated tp v102.2.2, and there are some features that are nice, but one area that I find really frustrating, and slows down my workflow, is that now the menus and tabs hide, so I cannot aim and click on what I want next, but have to wait for them to reappear and then continue. How can I disable this feature, so I can have the Thunderbird I know and love, and is productive in my workflow? Thank you very much for your help.

I currently have Thunderbird(TB) using POP with a hosted email provider(HEP) with my own DNS. I am going to transfer to a different HEP where I am told I can keep my current mail address/name . Is it possible for me to continue using my current folders after I transfer? My searches have come up with various responses for an IMAP setup but I haven't been able to find anything for my POP setup. Could someone help me with this please?

I have 60+ mailboxes as I manage a lot of domains. The problem is that if I add a new mailbox it seems to work fine downloading messages but the outgoing smtp settings overwrite a previous one. The limit seems to be 48 I'm on TB ver 115.6.0 (64-bit) on Linux Mint 21.2 Cinnamon. Looking through prefs.js the highest number in the smtp server list is 49. Is it a bug or is there some setting that limits new identities?

I have been marking as Junk on some messages for years now. When does TB ever send those directly to the Junk file? Specifically. Can I create filters to send any message I mark junk to the junk file under Local Folders? I've tried and can't seem to get junk messages sent direct to that Local Folder Junk file. Is there some trick to how you create a filter? The way I've been doing it is: Open Message Filters, check "Filters for: and click the email address. Then click New for a filter. Then, in the new filter, type in Filter name:. "JUNK". Leave ck mark in Manually Run, Getting New Mail as "Filter before Junk Classification" (Or should I use Filter after?). Leave ck mark in "Match all of the following. Now, Subject, contains - and that's where the email address goes. Usually I have copied it from the junk message and paste in. And finally, Move Message to: Junk on Local Folders. So why don't this work? And as far as I'm concerned Spam should be the same. Do I need to create filters for both junk and spam? And both before junk classification and after?

My email has stopped working on Thunderbird. I get this message "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.rachelraphael.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." But I have checked settings and they are correct.

I recently updated my system (OpenSuse15.4) which included a Firefox update to version 109.0.

I regularly use my mic for google voice, however even though I can select my microphone in Google voice, It never shows any input.

I tested my mic in other apps and it works fine. When I pull up my systems pulse audio volume control (pavucontrol), it does not show firefox in the recording tab like it used to when using Google Voice.

To test to see if it was a Google Voice error, I also tried testing my mic at https://mictests.com/, and zoom.com, but after selecting my desired input device, mictests.com was also unable to record anything, and again, pavucontrol did not show anything being recorded.

I have attached an image of pavucontrol that shows audacity recording audio. Normally, I would also see Firefox in this window when using the mic.

I manage 2 gmail addresses for my wife and myself. Lately when recipients respond to my mail the address is changed to my wife's and i miss these mails. I have checked all the settings i can and reply is set correctly. It does not make sense. It is profoundly weird.

Can anybody offer a possible solution?

Thanks john

Made a mistake and installed 157.7.0 on Linux

Now cannot backup/restore to another computer so cannot use that computer.

Old Profile used to be in .thunderbird folder - easy!

Now profile seems to be in /home/oem/snap/thunderbird/common/.thunderbird/26pphmrb.default

This does not contain all emails especially for pop3 and anything after Nov 23. It does not work

Q's

Best way to fix? Can I force it TBird to read the .thunderbird in home directory? Can I install an older version of TBird easily? Is there some other way to restore the profile and clone another computer?

I have been having authentication errors with one of my GMail accounts. I went digging and noticed that the authentication method was set to Normal Password. I know that at the end of May, Google started denying "less secure apps", so I switched the account authentication method to OAuth2.

When I hit "Get Messages", the OAuth2 window popped up as expected, and I entered my credentials and allowed access to Thunderbird. After that, still received the authentication failures.

After that, I read all the support articles I could find on this, and I tried everything anyone suggested. At this point, I have completely reinstalled Thunderbird fresh (I made sure to remove any old profiles in the %AppData% folder).

So there are no longer any old saved passwords being used instead, there is nothing of Thunderbird on my computer.

I am stuck at trying to add my GMail account. The OAuth2 window opens up, I enter my credentials and give Thunderbird access, and the error message that pops up below "Checking Password ..." is "Unable to log in at server. Probably wrong configuration, username or password."

I have double and triple-checked both username and password (and they are working in the OAuth2 window).

I have tried disabling AVG (the antivirus I use). I also disabled AVG and then turned off Windows Defender.

I even tried changing the "general.useragent.compatMode.firefox" setting to "true". That caused a different type of OAuth2 window to show, but still didn't work and got the same error.

Still no luck.

I can only assume at this point that Thunderbird is pulling the username/password from somewhere that I have no idea how to access and it is using that instead of the OAuth2 token being returned (which doesn't get saved).

Beyond that I am at a loss. Anyone with any ideas of what it might be?

Thanks, Josh

I'm a little surprised they've taken away the option of choice when it comes to downloading files. But what's most annoying, is the manager opens u and drops down blocking my view of the page, much less that it makes ms stop and think about what I am about to download.

I do not understand the purpose of this. The old way was safer, cleaner and less annoying. How can, or am I able to get that "choice" back?

When searching for a fix I have seen that that there is/was a similar feature in the Edge browser but it can be undone. I feel Firefox users deserve that option.

Thank you.

Thank you.

Version 78.2.2 (64 bit) automatically installed today. Other than the changed interface (which I can do without), it now asks me when I delete an email message: "The messages you have deleted can be purged from disk. This operation will save about 1.1 GB of disk space. Select the option below to let Thunderbird do this automatically without asking you."

I do not want to purge my deleted messages. If I want to purge an email, I hold down the shift and delete keys and the email message is not saved to my Trash folder. However, I save my old Trash messages in a separate archive. I do not want to be constantly asked whether I want to purge these messages because I do not want to do so. This is becoming a nuisance

How do I stop this?

Thanks for your help.

I have always emailed groups by clicking on the group name in my address book - eg 'family' or 'U3A Spanish' This has suddenly stopped working

You have also moved the icon 'for create new message' and you don't seem to be able to customise the toolbar to add 'create new message'

What is happening to Thunderbird. This used to be such a good mail program!

Downloaded he new version of Thunderbird and now cannot print, nor can I find where to set up the printer and cannot find the config editor any longer in its normal place under tools>options>config editor. This is causing a major problem not being able to print any emails.