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All of a sudden firefox keeps loading the same web page over and over and over forever

Honestly I don't have a clue as to where to look to resolve this sudden issue because I've never seen it before. While testing a simple single page static web site firefo… (read more)

Honestly I don't have a clue as to where to look to resolve this sudden issue because I've never seen it before. While testing a simple single page static web site firefox keeps loading the same page into a new tab and a rate that I cannot keep up with. In a few short minutes there are hundreds of tabs open each with the same page. I've tried cancelling Firefox, rebooted my system, even removed and reinstalled firefox all to no avail (using Linux Mint). What's interesting is that all other browsers I try do NOT do this. They all work just fine. Any thoughts, ideas, suggestions as to what might cause this and/or where to look to diagnose? Thanks in advance.

Asked by R.Mariotti 18 hours ago

Last reply by R.Mariotti 51 minutes ago

Emails Going int Wrong Accounts

I have several email account managed by TBird. Inexplicably I now have email sent to my "gmail" account, being copied to my "mail" account. This does not occur with all… (read more)

I have several email account managed by TBird. Inexplicably I now have email sent to my "gmail" account, being copied to my "mail" account. This does not occur with all the time, but randomly. Additionally, when I delete an email from my inbox in gmail, it appears in my mail account inbox. I've had these accounts for several years; however, this has just started. Thanks for any assistance.

Asked by The-II1 14 hours ago

Last reply by The-II1 57 minutes ago

Folder for "All unread" doesn't show all unread emails

I have created a folder to show me all unread messages, but it completely ignores a number of subfolders, whatever I try. What is wrong with my settings? All IMAP folders… (read more)

I have created a folder to show me all unread messages, but it completely ignores a number of subfolders, whatever I try. What is wrong with my settings? All IMAP folders are synchronized (theoretically, although Thunderbird also not always syncs everything, but that's another issue).

Asked by carlo24 3 hours ago

Last reply by carlo24 3 hours ago

Spam/Junk email list

I had emptied my spam and junk folders but unfortunately I had marked up one email address as such which I need to undue, but I can't find where the list is. Where do I f… (read more)

I had emptied my spam and junk folders but unfortunately I had marked up one email address as such which I need to undue, but I can't find where the list is. Where do I find it please?

Asked by Tim Elliott 1 day ago

Last reply by Tim Elliott 7 hours ago

Issue with CSS Transform and Zoom in Firefox

Dear Firefox Support Team, I hope this message finds you well. I am writing to bring to your attention an issue I have encountered with CSS styling on Mozilla Firefox. … (read more)

Dear Firefox Support Team,

I hope this message finds you well. I am writing to bring to your attention an issue I have encountered with CSS styling on Mozilla Firefox.

I have implemented the following CSS properties on my website to achieve a zoom effect: body {

    zoom: 70%;

} but it is not supported by Firefox.

I tried this approach: body{

 transform: scale(0.7);
 transform-origin: 0 0;

}

While this approach is supported by Firefox, I am experiencing an unexpected behavior. Instead of a smooth zoom effect, the entire website is zoomed out, and the content is shifted to the left, leaving the right side blank with a white space.

I have attached a screenshot for your reference.

I have tried various alternatives, including using the zoom property, but it seems that Firefox does not support it. I am seeking assistance in resolving this issue and ensuring a consistent and smooth zoom effect across different browsers, including Firefox.

Your guidance and support in resolving this matter would be greatly appreciated. If there are any workarounds or best practices to achieve a zoom effect without causing layout distortions, I would be eager to learn about them.

Thank you for your time and assistance. I look forward to your response.

Best regards,

Asked by Syed Ali Shah 7 hours ago

Interantional date display

Hi, The date format in the email list (e.g. inbox) seems to be hardcoded to US format, ie mm/dd/yy. I have set the Date and Time Formatting under Settings/General to A… (read more)

Hi, The date format in the email list (e.g. inbox) seems to be hardcoded to US format, ie mm/dd/yy. I have set the Date and Time Formatting under Settings/General to Application locale: English (united Kingdom) with no effect (second attachment). I then went to the Advanced Preferences and changed the intl.date_time.pattern_override.date_short to dd-mm-yyyy and this did change the dates but it is completely messed up now with dates like 07-45-2023. (First attachment). I deleted the extra parameter intl.date_time.pattern_override.date_short and it all went back to standard US format (second attachment) I am not sure what other option I have. Please advise if I missed something. Many Thanks, Levent

Asked by Levo78 20 hours ago

Last reply by Levo78 13 hours ago

Hanging when sending

Thunderbird 115.5.1 is hanging when I send a message, then says it was sent but cannot place in the sent folder. I am using Thunderbird in conjunction with gmail. Thank… (read more)

Thunderbird 115.5.1 is hanging when I send a message, then says it was sent but cannot place in the sent folder.

I am using Thunderbird in conjunction with gmail.

Thanks,

David Abineri

Asked by david.abineri 14 hours ago

New Android phone

I have Firefox on my laptop and cellphone. I just got a new cell and I noticed that my old phone is still being synced even though I set it to factory settings. I went in… (read more)

I have Firefox on my laptop and cellphone. I just got a new cell and I noticed that my old phone is still being synced even though I set it to factory settings. I went into my Firefox account and see my old phone as not being signed out and I cannot sign out. I chose old phone/replaced but it still won't sign out. Ugh. Please help.

Asked by Ingrid 14 hours ago

Home Page

I had set up my homepage on Firefox as "currently.att.yahoo.com". All of a sudden I can't get that site. When I try I get a message indicating the site isn't available in… (read more)

I had set up my homepage on Firefox as "currently.att.yahoo.com". All of a sudden I can't get that site. When I try I get a message indicating the site isn't available in China. Why is this happening and how do I fix it. A step by step way to cure this would be appreciated. Please reply to aulonz2021@att.net my aulonz2019@att.net address is on Yahoo and I can't get there. I use the Yahoo homepage for most of my browsing and I am really upset that I can't get there!

Asked by Gkwalker 21 hours ago

Folders for new mail account in the wrong place in the folder pane

One of my mail accounts set up in Thunderbird is a Plusnet account. I moved a subfolder to the top level of that account in the folders view, but instead of appearing in… (read more)

One of my mail accounts set up in Thunderbird is a Plusnet account. I moved a subfolder to the top level of that account in the folders view, but instead of appearing in the same list of all the other folders in that account it appeared as a subfolder of that account in the Inbox list of accounts.

Having tried everything I decided to delete the whole account from Thunderbird and recreate. That only made things worse - now all of the folders in the newly re-added account appear under it in the Inbox part of the tree.

In the picture which I've obfuscated slightly by changing all the account names to generic names. "My mail account 1/2/3" are existing accounts. Note that for My mail account 1 the folders of that account appear under that specific account. For newly (re-)added account, which used to behave in the same way until (a) I tried moving one its subfolders and (b) removed it from Thunderbird and re-added it, the folders appear as a subfolder of it under Inbox.

How do I get these folders to appear in the correct place and not under Inbox?

This is not a Plusnet feature, one of my other accounts is also with Plusnet and that behaves correctly.

Asked by MikeBz 22 hours ago

cAPTCHA is recent problem in Firefox browser

cAPTCHA is recent problem in Firefox browser ... never before was it a problem. cAPTCHA keeps asking to choose an image but keeps on never verified ... I had to get Chrom… (read more)

cAPTCHA is recent problem in Firefox browser ... never before was it a problem. cAPTCHA keeps asking to choose an image but keeps on never verified ... I had to get Chrome browser to finally log in to a site I wanted.

Asked by kmrussell 1 day ago

Last reply by kmrussell 23 hours ago

Types wrong characters intermittanly.

Machine is Windows 10 with a Logitech wireless keyboard. Latest Firefox browser. Not always but sometimes when using Firefox browser to log in somewhere or enter data o… (read more)

Machine is Windows 10 with a Logitech wireless keyboard. Latest Firefox browser. Not always but sometimes when using Firefox browser to log in somewhere or enter data on some web site, I'll get an incorrect entry for a key stroke. e.g. I enter a 0 and get a 1. But if I enter a 1 I get a 1. So far the error key has always been different.

I've tested things by launching a notepad or Word document and entering the character and in those all works fine. But go back to Firefox and I get the error again. What I have to do is to close and re-launch Firefox and so far this fixes things. It's an intermittent problem which forces me to keep another browser on the machine and ready. Imagine entering a password when all of a sudden you type 'X' and it gives you an 'E'. Really frustrating!

Asked by kevink001 1 day ago

Last reply by kevink001 23 hours ago

Getting duplicated messages with Outlook account

Some messages get duplicated in my outlook.office365.com Inbox. They both have the same date, time and content. Deleting them deletes only one of them while the other be… (read more)

Some messages get duplicated in my outlook.office365.com Inbox. They both have the same date, time and content.

Deleting them deletes only one of them while the other becomes an empty message marked as received on December 31st 1969 at 7:00 PM.

Quitting and restarting TB make the duplicate / empty message disappear.

While this duplication is not very frequent, maybe 1 in 50, the following behaviour is constant. This has never happened in my Gmail Inbox. The duplicates appear only in TB, not in the Outlook web client. I have been using TB since a week or two.

MacOS 14.1 / 14.1.2 TB 115.5.1

Thanks !

Asked by yesyves 1 week ago

Last reply by yesyves 23 hours ago

Tab sent to device confirmation block from interacting with toolbar

Whenever I want to sent the tab from Firefox mobile to any other device, I get the confirmation notification saying "Tab has been sent to ...". Until this notification di… (read more)

Whenever I want to sent the tab from Firefox mobile to any other device, I get the confirmation notification saying "Tab has been sent to ...". Until this notification disappears, I am not able to interact with the toolbar. The toolbar is set to the bottom, and so is the notification. The notification cannot be closed or discarded using any kind of gesture of touches, it only disappears after some time. This is very annoying and slowing my user experience when I want to share multiple tabs or simple use the toolbar.

Asked by JustMeGaaRa 1 day ago

Email notification about Mozilla account renaming sent to wrong email address

I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum. TL;DR Is there any way to get in touch with someo… (read more)

I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum.

TL;DR Is there any way to get in touch with someone at Mozilla who can correct a faulty notification email address for a Firefox/Mozilla account?

My best guess is that when I first created the Mozilla account, I used the Gmail address, and even after changing the primary and secondary email addresses for the account, the Gmail address still remains somewhere in some database in the backend and it can't be removed or changed by an end user. Is there any way Mozilla can fix this issue?

The full story

Today I received an email introducing the renaming of Firefox account to Mozilla account. The email was sent to my old Gmail address even though I've changed both the primary and secondary email address in my Mozilla account settings a long time ago.

Email notifications about sign-ins and/or changes that are made to the Mozilla account are sent to the correct email addresses that I've configured in the account. So the issue is with general announcement emails regarding Mozilla accounts.

I have not received the email about the Mozilla account renaming to the email addresses that are configured in the account. Somewhere down the line I will delete the Gmail account, but that will also mean that I won't get these kind of announcements and thereby risk missing important information regarding the account.

Asked by Peter 1 month ago

Last reply by Peter 1 month ago

Can Thunderbird sync macOS Reminders with its Events?

Thunderbird has its Events, i.e. to-do list items. macOS has Reminders Reminders[1], i.e. its form of to-do list items. It seems that while the macOS Reminders app only o… (read more)

Thunderbird has its Events, i.e. to-do list items. macOS has Reminders Reminders[1], i.e. its form of to-do list items. It seems that while the macOS Reminders app only operates on reminders which are synced with the Apple iCloud service, there is nevertheless a repository of events/reminders local to the Mac, and it is managed via the EventKit[2] API.

Can Thunderbird for macOS sync its collection of Events with the macOS collection of Reminders, perhaps by calling EventKit?

My use case is that I have a set of events which I curated on a previous version of macOS, using the previous Reminders app. When I migrated to macOS 12 Monterey, the new Reminders app refused to show me my event data unless I synced it with iCloud. I do not want to put this data on anyone's cloud. However, macOS will show me notifications for some of my events. That is evidence that the event data remains locally. I would be happy to use Thunderbird as the front end to curate this local event data. I have just migrated to Thunderbird 115, starting with 115.5.1 on macOS 12.7.1 Monterey.

[1] <https://support.apple.com/en-ca/guide/reminders/remnd5faf3ad/7.0/mac/12.0> [2] <https://developer.apple.com/documentation/eventkit>

Asked by Jim DeLaHunt 5 days ago

Last reply by Jim DeLaHunt 1 day ago

email and re installation issues

Suddenly, I was unable to receive emails. Could send and get on iphone and at webmail. Ended up uninstalling and reinstalling, however when I added my account, it doesn… (read more)

Suddenly, I was unable to receive emails. Could send and get on iphone and at webmail. Ended up uninstalling and reinstalling, however when I added my account, it doesn't show up in the left hand panel. If I go to account settings it says: the following is a special account. There are no identities associated with it. (see attachment) Version is 115.5.1. Thanks.

Asked by pdecarlis 1 day ago

Last reply by pdecarlis 1 day ago