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Can't send email - SMTP Error

Having used Thunderbird for many years, today I can't send mail, and recieved the attached message. My ISP offers an online mail option, and on that I CAN receive email, … (read more)

Having used Thunderbird for many years, today I can't send mail, and recieved the attached message.

My ISP offers an online mail option, and on that I CAN receive email, but I want to continue to use Thunderbird as I've used it for a long time, and have filed all of my archived emails.

Apparently, my SMTP settings are incorrect, but I've tried everything. I've also turned off my Norton Firewall and anti-virus, but still the same issue.

I can receive mail, but I just can't send.

SMTP settings also attached.

I am running Windows 10 and Thunderbird 68.11.0 32-bit.

Thanks.

Nigel

Asked by nckersh 2 months ago

Answered by EO4Wellness 2 months ago

  • Solved

Very disappointed in lack of transition from Thunderbird 68 to 78

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons… (read more)

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons I was using would not work (and now, months later that there are STILL NO UPDATES to v78-compatible add-ons). I was not aware that there were profile and database changes that would occur making for problems for lots of users.

The forum is full of comments about these points so I'm not going to belabor with further feedback but I would like to emphasize that Thunderbird may very well have signed it's own obsolesence warrant for failing to take its customers base real needs into account. Fortunately for me a roll-back to 68 was easy since I had just done a full image backup.

I'm not really looking for "help" or a solution to a particular problem. But, respectfully, WTH were you thinking?

Asked by webweweave 5 days ago

Answered by Toad-Hall 2 days ago

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Thunderbird not opening

Thunderbird does not open. A fine 50cm line can be seen on the screen which can be moved around but not enlarged. New email notification still appears to be working but t… (read more)

Thunderbird does not open. A fine 50cm line can be seen on the screen which can be moved around but not enlarged. New email notification still appears to be working but there is no thunderbird interface to view the emails. Windows 8 computer.

Asked by wendysimes 2 days ago

Answered by sfhowes 2 days ago

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compare use of local folders to archiving

I am using TBird 68.7. I use IMAP and have set up numerous local folders where I store my emails. I move things from my Inbox to my local folders for storage, both to f… (read more)

I am using TBird 68.7. I use IMAP and have set up numerous local folders where I store my emails. I move things from my Inbox to my local folders for storage, both to free up the inbox, and so they aren't online where they can be hacked. How does this differ from setting of archives and a folder structure to store my emails? Do archives reside in a separate place on my HD so that the TBird profiles folder does not become as large. I have read all the archive articles and they describe how to do it (which I understand) but not why I would want to do it. Please advise.

Asked by eberger5 5 months ago

Answered by Stans 5 months ago

  • Solved

A chaque connexion je suis obligé de saisir les mots de passe de mes différentes adresses alors que j'ai bien coché la case "utiliser le gestionnaire"

Bonjour, A chaque connexion de Thunderbird, je suis obligé de ressaisir les mots de passe de mes différentes adresses + mot de passe principal alors que j'ai bien coché l… (read more)

Bonjour,

A chaque connexion de Thunderbird, je suis obligé de ressaisir les mots de passe de mes différentes adresses + mot de passe principal alors que j'ai bien coché la case "utiliser le gestionnaire de mot de passe" ...

J'ai tenté une désinstallation de Thunderbird et réinstallation mais cela n'a rien fait.

Je suis sous windows 10.

Merci de votre aide.

Asked by merlette 5 months ago

Answered by sfhowes 5 months ago

  • Solved

Recover sync data after reseting password

I've changed my personal device and currently I only have Firefox installed for the device I am using. When logging in, I've restarted the account password, expecting tha… (read more)

I've changed my personal device and currently I only have Firefox installed for the device I am using. When logging in, I've restarted the account password, expecting that sync data from previous devices will be there even after password reset.

Now I've lost all my data, so is it possible to recover Firefox sync data in this scenario?

Asked by petrovicdjordje750 3 months ago

Answered by cor-el 3 months ago

  • Solved

Where have my logins gone?

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cl… (read more)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I am now faced with the arduous task of resetting many many login credential. Poor advice from Mozilla.

Asked by jon.pearce26 2 months ago

Answered by cor-el 2 months ago

  • Solved

Firefox Printing PDF files 1/4 size

Hi ! PROBLEM: This is a recent problem. I didn't have this issue before. When I open a pdf in firefox and print it, it prints 1/4 size (top left corner). ATTEMPTS AT T… (read more)

Hi !

PROBLEM: This is a recent problem. I didn't have this issue before. When I open a pdf in firefox and print it, it prints 1/4 size (top left corner).

ATTEMPTS AT TROUBLESHOOTING - I've tried adjusting the scaling options on my printer, but still get the same results. - I've confirmed "printer_paper_data" is set to "1" for both Adobe PDF as well as a my printer, "Brother_HL_2270DW" - Made sure printers were set to shrink to fit = true

My settings are configured to open pdf documents in firefox.

Asked by TeresitaInSF 2 months ago

Answered by jscher2000 2 months ago

  • Solved

Removing and adding back AOL email accounts

I use TB 68.8.1 with 4 AOL accounts, 3 of them are POP and 1 IMAP on a Windows 7 PC. AOL just sent a notice saying that by October 20th, I need to 1. download their apps… (read more)

I use TB 68.8.1 with 4 AOL accounts, 3 of them are POP and 1 IMAP on a Windows 7 PC. AOL just sent a notice saying that by October 20th, I need to 1. download their apps to my devices, not going to happen, 2. continue using a 3rd party client but remove and add back the accounts to reconfigure for their new security or 3. use a 1 time app password that must be redone every time you sign out. This option seems cumbersome since my computer is not on all the time. Do I really need to remove the accounts and re add or is it just some settings to change? If I have to remove the accounts what about my messages that are not saved in specific local folders? I had the Import/Export Tools but it had been disabled many version ago as legacy. Can this be done by creating a new profile before and moving messages after adding the accounts again? I do have EMailchemy which can save the messages but not sure about getting back into TB. Thanks

Asked by MikeZZ 2 months ago

Answered by sfhowes 2 months ago

  • Solved

yahoo oauth2 signin stuck.

Thunderbird 68.11.0 Fedora 31 (last patched Sept. 17) Gnome I received the yahoo messages about sign-in changes coming next month. I saw the long thread in the Mozilla s… (read more)

Thunderbird 68.11.0 Fedora 31 (last patched Sept. 17) Gnome

I received the yahoo messages about sign-in changes coming next month. I saw the long thread in the Mozilla support about this. I did as that thread suggested.

  • I logged in to the e-mail account via Thunderbird.
  • I changed the Security Settings Authentication method to OAuth2.
  • I closed Thunderbird.
  • I logged out of my Fedora user account.
  • I logged back in to my Fedora user account.
  • I launched Thunderbird.

When I tried to go into the e-mail account, a small browser-like window appeared with the e-mail address already filled in. I clicked "Next". Then I get the message "Please reload the page and try again or use anothe browser.". Neither clicking "Next" again nor putting the cursor at the end of the e-mail address and hitting "enter" helps.

How do I log in to my yahoo e-mail account?

Asked by home user 1 month ago

Answered by sfhowes 1 month ago

  • Solved

Firefox Monitor - unable to find button to add new email addresses

I've been an avid user of Firefox Monitor for the past few months, but recently over the last few days when I go to https://monitor.firefox.com/user/dashboard and log in,… (read more)

I've been an avid user of Firefox Monitor for the past few months, but recently over the last few days when I go to https://monitor.firefox.com/user/dashboard and log in, I've been struggling to find the button that allows me to add new email addresses. I've searched the support article for Monitor for this information, but to no avail: https://support.mozilla.org/en-US/kb/firefox-monitor. So I was wondering if you could point me in the right direction?

Asked by Jonathan 1 month ago

Answered by Wesley Branton 1 month ago

  • Solved

All email subject, date, etc. text has changed to white, and is unreadable

I am not sure whether this was caused by an auto Windows or Thunderbird update, but I haven't changed any recent settings that should cause this to happen. All email subj… (read more)

I am not sure whether this was caused by an auto Windows or Thunderbird update, but I haven't changed any recent settings that should cause this to happen.

All email subjects, date, sender, etc. now display on white text and white background. Things like Stars and attachment icons display normally. If I click where the email "is", the email shows up properly. Having my mouse over to highlight the email shows that it is indeed white text on white background (as opposed to no text at all).

Things I have tried:

  • Changing Options > Colors (neither changing text nor background color appear to do anything)
  • Disabling/re-enabling my add-ons to change email color per account
  • Changing my theme
  • Changing Windows 10 default app theme (Light or Dark)

All of these with Thunderbird restarts each time. I have also, in general, restarted the PC.

Ideas?

Asked by admin283 1 month ago

Answered by svlad2009 1 month ago

  • Solved

Printing PDF issue - Potential bug FF 82

Hello, I just recently installed FF 82 on my Mac (Catalina) and noticed a weird bug when printing PDF files. The printed page seems to have extra margins on the Top and l… (read more)

Hello, I just recently installed FF 82 on my Mac (Catalina) and noticed a weird bug when printing PDF files.

The printed page seems to have extra margins on the Top and left, so some of the info is printed off the page.

My FF version is not using the new print prompt that looks like Chrome's.

1) The document size is Letter 2) Printing with Letter paper selected and scale 100%. 3) Didn't change any margins or other settings. 4) Attached is what I got from the printer.

Is this a bug? Has anyone noticed something similar?

Asked by flavio-b 1 week ago

Answered by jscher2000 6 days ago

  • Solved

How to merge multiple address books

I apologize if this is a repeat question, but a search of help said there were 845 "hits" on the search, which I had to view one at a time. I am using Thunderbird 78.4.0 … (read more)

I apologize if this is a repeat question, but a search of help said there were 845 "hits" on the search, which I had to view one at a time.

I am using Thunderbird 78.4.0 (64 bit) which I believe is current version running under lastest Windows 10 Home. I have migrated from Outlook and now I have three address books: Personal Address Book, Contacts (This PC) and Collected Addresses. Logically I would like to merge them into one address book, like Contacts.

Is this possible, and how do I go about it?

Asked by Dave Sause 6 days ago

Answered by sfhowes 6 days ago

  • Solved

Why I get: DOMException: The quota has been exceeded. ?

Hello. I need help with: `DOMException: The quota has been exceeded.` I'm trying to use IndexedDB. However, the code is requesting persistent storage: `await window.navig… (read more)

Hello. I need help with: `DOMException: The quota has been exceeded.` I'm trying to use IndexedDB. However, the code is requesting persistent storage: `await window.navigator.storage.persist();` (and this is returning true) This website is only storing about 8MB of data and I have a different website storing 200MB of data (userscript) The storage medium still has 140GB available. What quota did I exceed? If this is the wrong place, please direct me to the right place

Asked by brunoais 6 days ago

Answered by brunoais 6 days ago

  • Solved

Latest vrsion of Firefox is logging me out of sites.

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by r… (read more)

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by resetting profile, which I do NOT want to do.

Anyone have any suggestions other than the standard ones about cookies, preference settings having to do with cookies, private browsing, deleting all cookies, deleting cookies files in profile folder, extension issues, etc?

Thank you!

Asked by lkutchermusic 6 days ago

Answered by jscher2000 6 days ago

  • Solved

Version 78.4.0 -- incompatibility with gmail

When trying to create a new email account the following problem was encountered. Step 1: create a new gmail account at Google. Step 2: verify the new account works via th… (read more)

When trying to create a new email account the following problem was encountered.

Step 1: create a new gmail account at Google. Step 2: verify the new account works via the web interface Step 3: log out and log back in to that account via the web to verify login credentials Step 3: create a new Thunderbird account using that same new email address

See the video below for the problem. I hope there is a work-around or a solution. This problem appears in both new accounts and existing accounts where the password has recently been changed.

https://drive.google.com/file/d/1ULnZJ2jR5GY0m2WH7xUHPE1l-b4d7tnN/view?usp=sharing

Asked by carswellb58 6 days ago

Answered by sfhowes 6 days ago

  • Solved

Colored icons for folders

Dear Sirs, Is there any possibility to have the colored icons back in Thunderbird 78.x? It helped me a lot to differentiate between folders and other stuff. Now with the … (read more)

Dear Sirs,

Is there any possibility to have the colored icons back in Thunderbird 78.x?

It helped me a lot to differentiate between folders and other stuff. Now with the black and white display only, it is for me more difficult.

Sincerely,

Jens Wickinger

Asked by FF Konto Jens 6 days ago

Answered by Toad-Hall 5 days ago

  • Solved

pausing a video mutes all sounds with bluetooth headphones

Hi ! Ever since I received my bluetooth headphones (ATH-SR50BT), I've had a problem with the sound. Whenever I pause a video or kill the tab it's in (even if the video is… (read more)

Hi !

Ever since I received my bluetooth headphones (ATH-SR50BT), I've had a problem with the sound. Whenever I pause a video or kill the tab it's in (even if the video is not playing) all the sounds of my computer are muted. Simply changing my sound output and going back to my headphone resume the other sounds.

I've tried solutions for Windows and the headphone without success, and then found solutions that appear to work for Chrome (https://support.google.com/chrome/thread/8894867?hl=en&msgid=14396047) and Spotify (https://community.spotify.com/t5/Desktop-Windows/Pausing-Spotify-Playback-quot-Mutes-quot-ALL-Audio-Playback-On/m-p/4551102/highlight/true#M64084), hence why I decided to search for a Firefox fix.

Could someone help me ?

Asked by pauldelrincon 5 days ago

Answered by jscher2000 5 days ago