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  • Solved

Firefox opens two new windows when I click on a link

I am using Firefox browser on my MacBook Pro and I have noticed the following. When I quit the Firefox app (no background activity), and I click on a link that I receive … (read more)

I am using Firefox browser on my MacBook Pro and I have noticed the following.

When I quit the Firefox app (no background activity), and I click on a link that I receive in an email (from my Mail app), then Firefox opens 2 windows. One is empty and the second leads to the desired link.

On the other hand, if I don't quit the Firefox app but simply close it (x symbol), then when I click on a link it open correctly in a single window.

Asked by makis 4 months ago

Answered by catkinsonfox 23 hours ago

  • Solved

I have a new question but don't see how to send new mail to you

Lately, and with increasing frequency, Thunderbird fails to retrieve mail from the outlook.com server. It's been operating reliably for a year but this morning again I sa… (read more)

Lately, and with increasing frequency, Thunderbird fails to retrieve mail from the outlook.com server.

It's been operating reliably for a year but this morning again I saw these were left on the server, couldn't be retrieved, and I had to forward them to myself to get them. Please advise.

Asked by JIS 2 months ago

Answered by sfhowes 1 month ago

  • Solved

Firefox has stopped working in Windows 8.1

I currently run Windows 8.1 on my laptop. I upgraded to Firefox 73 a couple of days ago, and now when I open Firefox, I immediately get an error box and the message that … (read more)

I currently run Windows 8.1 on my laptop. I upgraded to Firefox 73 a couple of days ago, and now when I open Firefox, I immediately get an error box and the message that "Firefox has stopped working". I have uninstalled Firefox, rebooted my laptop and reinstalled Firefox, but get the same results. I also uninstalled 3 Microsoft KB updates that ran on the day that Firefox initially failed. Nothing seems to fix the problem. I also run Google Chrome, and have not issues with it. Here are the details of the problem: Problem signature:

 Problem Event Name:	BEX64
 Application Name:	firefox.exe
 Application Version:	73.0.0.7342
 Application Timestamp:	5e3dd850
 Fault Module Name:	StackHash_f96d
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Offset:	PCH_E3_FROM_firefox+0x0000000000012DA7
 Exception Code:	c0000005
 Exception Data:	0000000000000008
 OS Version:	6.3.9600.2.0.0.768.101
 Locale ID:	1033
 Additional Information 1:	f96d
 Additional Information 2:	f96d8dfc5abfdb4955f2d95536ed83bc
 Additional Information 3:	ac30
 Additional Information 4:	ac3018f570c0593619fc4cea353ba848

Asked by Keith 4 months ago

Answered by Roland Tanglao 4 months ago

  • Solved

remove Search with Amazon from address bar suggestions

Everytime I open the suggestions in the address bar Search with Google or Search with Amazon appear at the top. You cannot remove them by using the 'forget about this sit… (read more)

Everytime I open the suggestions in the address bar Search with Google or Search with Amazon appear at the top. You cannot remove them by using the 'forget about this site' feature and if you change the browser.urlbar.openViewOnFocus to 'False' you don't get the suggestions. Can you tell me how to permanently remove Search with Google or Search with Amazon from the suggestions. Thank you.

Asked by gspotts 2 months ago

Answered by jscher2000 2 months ago

  • Solved

Firefox repeatedly opens with "Sorry, We're having trouble getting your pages back"

This seems like it should be just an annoyance, but it happens every time I open this browser and is really enough for me to move on--especially since this is an ongoing … (read more)

This seems like it should be just an annoyance, but it happens every time I open this browser and is really enough for me to move on--especially since this is an ongoing problem and I see people reporting this problem as long as two years ago. It look like a problem that no one is willing to fix.

Settings:

  • I do not have "restore previous session" so I'm not sure why it is trying to do this
  • I switched "choose what you see when you open your home page" from Firefox home to custom URL -- neither of those options helped.
  • My privacy settings are set to "delete cookies and site data" on exit.

Would also appreciate some suggestions on which browser to use next.

Thanks

Asked by misc10 3 weeks ago

Answered by jscher2000 3 weeks ago

browser is continuously blinking

After using two hours Firefox yesterday It started blinking. My favorite browser for several years is not stable. I think , I should uninstall now , Can you help? … (read more)

After using two hours Firefox yesterday It started blinking. My favorite browser for several years is not stable. I think , I should uninstall now , Can you help?

Asked by aslamsherwani 6 days ago

Last reply by cor-el 5 days ago

  • Solved

On restart Thunderbird loses previous config

Hello, Recently migrated to new Mac laptop (MacOS 10.15.2). Installed latest Thunderbird (68.9.0). Sometimes Thunderbird hangs, and I need to restart. On restart, it as… (read more)

Hello,

Recently migrated to new Mac laptop (MacOS 10.15.2). Installed latest Thunderbird (68.9.0).

Sometimes Thunderbird hangs, and I need to restart. On restart, it asks for account name, rebuilds folders, and creates new (empty) address books.

Related question. Should I delete all the xxxxxxx.default-release-x folders except the latest one?

Thank you,

Jack Ziegler

Asked by jpz4 6 days ago

Answered by Wayne Mery 4 days ago

  • Solved

Firefox new for an XP laptop

I need to install Firefox NEW on an XP laptop. I need the (newest) old version that will install on the XP downloaded to THIS (Windows 10) computer and "Sneaker-netted" t… (read more)

I need to install Firefox NEW on an XP laptop. I need the (newest) old version that will install on the XP downloaded to THIS (Windows 10) computer and "Sneaker-netted" to the XP. Then I presume I will be able to download the NEWEST version that will run under XP and do the upgrade. What I received was indistinguishable from the most current version, when I tried to get 43.0.1. Help?

Asked by GooRoo 3 days ago

Answered by James 3 days ago

Link not working

In some sites, there are "links" which do not show their link in the footbar and are usually images. This link open correctly with (for example) Chrome but not in Firefox… (read more)

In some sites, there are "links" which do not show their link in the footbar and are usually images. This link open correctly with (for example) Chrome but not in Firefox. I'm just imagining that this might be a security issue but I'm not 100% sure. If so, how can I open this to allow this site? Could you give me a hand? Thanks.

You can try it yourselves: https://www.unionlido.com/en https://www.unionlido.com/en

Jorge

Asked by ferreira.jorge 3 days ago

Last reply by Wesley Branton 3 days ago

  • Solved

i am trying to transfer my emails and accounts from a windows 7 computer to a new windows 10 computer and have followed all the instructions but when i open

i am trying to transfer my emails and accounts from a windows 7 computer to a new windows 10 computer and have followed all the instructions but when i start thunderbird … (read more)

i am trying to transfer my emails and accounts from a windows 7 computer to a new windows 10 computer and have followed all the instructions but when i start thunderbird on the new computer none of my accounts are there it just looks like a new installation. When I click on the thunderbird folder within the roaming folder there is another folder named thunderbird within. Should there be? This is driving me potty please help Thank you in advance Paul

Asked by paulmonsterproducts 4 months ago

Answered by sfhowes 4 months ago

Clearing Cookies and Site Data: There are always a few kilobytes of data when I open the browser

Hi, Why a few kilobytes of Cookies and Site Data are always left uncleared? I clear them manually and I close the browser, but I still find them next time I launch Firefo… (read more)

Hi,

Why a few kilobytes of Cookies and Site Data are always left uncleared?

I clear them manually and I close the browser, but I still find them next time I launch Firefox ...


My settings are towards complete deletion of cookies and site data when Firefox is closed:

1. I have set Custom protection with blocking of All third-party cookies 'In all windows'. Please see 'Additional Screenshot.png'.

2. I manually Clear Data before closing the browser.

3. I still find a few kilobytes of data the next time I launch a fresh Firefox. Please see 'Main Screenshot.png'.


Thank you!

Asked by under.skies 4 days ago

Last reply by ARMAN KHAN 2 days ago

Lockup followed by Refresh prompt

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. … (read more)

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. I click on them, and nothing happens. Video and audio will keep playing, but I cannot select anything.

So at this point I quit it, it closes fine, and when I launch it again it prompts me to either start in safe mode or to refresh. I have to restart the PC to get it to launch Firefox normally again.

The only extension I use is uBlock origin.

Asked by zen 3 days ago

Last reply by Roland Tanglao 1 day ago

  • Solved

Update to T'bird 68.9 in Win 10 has lost all of my email accounts and calendar - how do I restore them?

Hello I have just updated from 68.8 (I think). When I restarted Tbird, I found a completely unfamiliar layout. There was something about new Profiles, which I did not und… (read more)

Hello I have just updated from 68.8 (I think). When I restarted Tbird, I found a completely unfamiliar layout. There was something about new Profiles, which I did not understand (I've been a user since 2005). I clicked something that I hoped would work. At some point there was a panel that showed email folder location.

All I could do was to close and re-open Tbird. But, I'm still left with the same empty mail client.

This seems a very drastic change for a 'point release'.

If anyone can help me, I'd love to be able to see my emails. It's kind of critical...

Regards, John

Asked by john_ormerod 6 days ago

Answered by sfhowes 6 days ago

Laggy Firefox

I am facing two issues with Firefox. I am using Firefox on Macbook Pro 2017 with i7 processor and 16GB Ram, but after importing all my bookmarks from chrome its laggy lik… (read more)

I am facing two issues with Firefox. I am using Firefox on Macbook Pro 2017 with i7 processor and 16GB Ram, but after importing all my bookmarks from chrome its laggy like when i move mouse hover the bookmarks its animation response time is slow ie :- Moving cursor up and down the blue animation strip its bit delay comparatively mouse cursor movement.

Secondly i am having issue with YouTube, when i am double click on YouTube video to full-screen its give blank screen for a sec its bit annoying i think it need to fix.

Asked by Iqubal Singh 1 day ago

Last reply by Iqubal Singh 34 minutes ago

  • Archived

When windows restarts, the Bookmark toolbar is unchecked, and the window is minimized.

This is my second attempt to get some help with this ongoing issue; I have uninstalled and re-downloaded through 3 versions now without a resolution. Both complete uninst… (read more)

This is my second attempt to get some help with this ongoing issue;

I have uninstalled and re-downloaded through 3 versions now without a resolution. Both complete uninstalls without saving preferences. I have tried a FF restart as well.

The only add on I load is the Download Them All, but it happens even before I add that.

I always put the tabs on bottom by changing the true to false on tabs on top.

I have also tried using www.advanceduninstaller.com "Clean Your System Registry" with no luck.

Asked by armophob 6 years ago

Last reply by armophob 6 years ago