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Significant battery drain on S22

Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage extremely fast, and I notice its lower almo… (read more)

Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage extremely fast, and I notice its lower almost every minute I check. This is confirmed in the battery settings menu where it shows an abnormally high amount of usage, when I mainly use Firefox for general browsing and close background tabs.

Asked by angadsingh0515 3 months ago

Last reply by Noel Leka 3 months ago

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In the process of updating got a weird error message and Firefox won't restart

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatibl… (read more)

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatible with minVersion >=101.0 Max version <=101.0’ for ‘Firefox’ and can't,t get past it. I've updated for years and nothing like this has happened before. Do I need to uninstall and reinstall? if I do will I lose all my bookmarks and saved pages? Any other workarounds???

Asked by srsarae 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Samsung's media output

My Samsung S22 media output tab has recently stopped recognizing when the Firefox browser is playing media (YouTube etc.), causing the pause functionality of earbuds and … (read more)

My Samsung S22 media output tab has recently stopped recognizing when the Firefox browser is playing media (YouTube etc.), causing the pause functionality of earbuds and the ease of pausing without having to open the app to stop working. I'd been using it for months with no issues and I never changed anything. I've tried every setting I could find, clearing the caches of all related apps, and reinstalling them.

Asked by dustinbarnes826 1 year ago

Last reply by Angela 1 year ago

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Videos in Firefox on Adroid are not playing

Whilest using the Android Firefox app, suddenly all Videos except normal GIFs stopped playing and are instead eternally loading or showing a blank screen. This is the cas… (read more)

Whilest using the Android Firefox app, suddenly all Videos except normal GIFs stopped playing and are instead eternally loading or showing a blank screen. This is the case for Youtube, Vimeo, Imgur and all other Platforms I found so far. By using the beta version of the app in the "about:config" menu I changed the setting "media.mediasource.vp9.enabled" to "true" which fixed it for Youtube, but other Videos on other sites are still not working. I also tried disabling all addons and doing a complete clean reinstall of the app, but this too had no effect.

Any ideas on how to fix are appreciated :) Thanks in advance

Asked by AnyAnom 1 year ago

Last reply by Claudiu 1 year ago

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unable to sign into Xbox gamepass app with Firefox as default

I ran into an issue with logging into the gamepass app when I had Firefox as my default. The app pulls up a Microsoft login page in a powered by Firefox window. I can get… (read more)

I ran into an issue with logging into the gamepass app when I had Firefox as my default. The app pulls up a Microsoft login page in a powered by Firefox window. I can get most of the way through but then it endlessly loads and eventually fails. I have this issue with other apps where I have to login with the popup browser window. Using other browsers like chrome have no problem. This is on my Samsung zflip 5. Is this normal for Samsung? I only just switched from a Pixel.

Asked by drag0micr0 9 months ago

Last reply by 怜司 9 months ago