All Products Support Forum

I've used FF forever and am using FF Bet on my android now. Please please PLEASE tell me how to STOP THE PAGES FROM REFRESHING. I'm a little frustrated....... Thanks in advance.

Why has the option to print STILL not been added back in? (January 2022, version 96 for Android) Why was it removed to begin with? Seems like a key feature for a lot of people. No plugins or add-ons for it either. Once I switch, I won't be back.

Hi. I use Firefox Nightly and I enabled a secure proxy over TLS using only the built-in features, no addons.

My about:config : network.proxy.type = 2 network.proxy.autoconfigurl = data:text/plain,function FindProxyForURL(u,h){return "HTTPS my-secure-proxy:443";}

When I open any site for the first time it asks for the proxy credentials as expected: The proxy moz-proxy://my-secure-proxy:443 is requesting a username and a password.

After entering the credentials I confirm to save them and as long as the Firefox app is not stopped it works. However, when the app is restarted it asks for the password again with both fields blank and after entering the same credentials it asks me to update the saved credentials.

This only happens on Android. Firefox for Windows with the same proxy settings can autocomplete the moz-proxy:// password.

I think it has something to do with the OS keyring unable to store the passwords for unknown URI schemas.

Is there some workaround for that?

https://bugzilla.mozilla.org/show_bug.cgi?id=378637#c68

Why do I keep getting a server error message when trying to access a link?

Error message received:

ip: 102.129.152.219

date: Tue Apr 26 2022 14:50:40 GMT-0400 (Eastern Daylight Time)

url: https://thecollegefix.us10.list-manage.com/track/click?u=90378351ae56a868ffa8680ae&id=bc2587b522&e=b37f61ea2e

user agent: Mozilla/5.0 (Android 11; Mobile; rv:99.0) Gecko/99.0 Firefox/99.0

My mobile bookmarks stopped sorting based on date added on 4-25-2022 after 4:50 pm. I can fix this in windows by organizing the bookmarks and then cutting and pasting the problem bookmarks to the top. Is this a bug that will get fixed?

Fire fox didn't have javascript and, when i play youtube video in floting windows, i can't tauch youtube properly i can't search and tauch ,any other website. Also Very slow this browser,its taking to take a very long time to load web page i want to send you video

I try to be on top of my digital privacy, and try to enable all privacy related options available, but I just learned that for a number of month, Firefox mobile had been sending each app open to Facebook which they logged in their "Off-Facebook Activity". Attached is a section of that downloaded report.

Why is Firefox doing this, and how can I stop it? Based on the work put in to make the Facebook container, I'd imagine that Firefox is trying to protect user's data, but here it's looking like they're turning around and just sending them that data directly

Hello !

After getting my laptop fixed i lost my Firefox stickers:( I want to support Firefox. How can I get some stickers ? I'm located in

Thanks

Videos continue to play even after I have closed the browser app and you can still hear the audio even if I've locked my phone screen. This happens with adverts on webpages, the follow-on videos after watching a tik tok link, anything. It's incredibly annoying as the only way to prevent it is to make sure I close the tab with the video before closing the browser - if I forget then I have to unlock my phone, reopen Firefox and close the tab, all while the audio is still playing. I want all video to stop playing if I close the browser or lock my phone. How can I fix this?

Hi there!

For the last few month my Firefox on Android won't sync with my own sync server anymore. Syncing works on Ubuntu Desktop Firefox. On Android the same URL is configured and worked before.

I tried reinstalling Firefox and installing Firefox Nightly, but I cannot get it to sync: Login in to Account works, but "Last synced" either says "never" or "Jan 1, 1970".

I tried debugging as shown in the mozilla docs (https://wiki.mozilla.org/User_Services/Sync/Debug_Sync)

04-28 11:44:26.995 17435 17479 I FirefoxAccount: Executing: get access token 04-28 11:44:27.041 17435 17479 I FirefoxAccount: Successfully executed: get access token 04-28 11:44:27.042 17435 17479 I FirefoxAccount: Executing: getTokenServerEndpointURL 04-28 11:44:27.044 17435 17479 I FirefoxAccount: Successfully executed: getTokenServerEndpointURL 04-28 11:44:27.047 17435 17479 I FxaDeviceConstellation: Refreshing device list... 04-28 11:44:27.047 17435 17479 I FxaDeviceConstellation: Executing: fetching all devices 04-28 11:44:28.094 17435 17479 I FxaDeviceConstellation: Successfully executed: fetching all devices 04-28 11:44:28.095 17435 17479 I FxaDeviceConstellation: Refreshed device list; saw 9 device(s). 04-28 11:44:28.095 17435 17479 I FxaDeviceConstellation: Notifying observer about constellation updates. 04-28 11:44:28.095 17435 17479 I ConstellationObserver: onDevicesUpdate triggered. 04-28 11:44:28.096 17435 17479 I FxaDeviceConstellation: Notifying observer about constellation updates. 04-28 11:44:28.097 17435 17479 I FxaDeviceConstellation: Executing: polling for device commands 04-28 11:44:28.103 17435 17512 I FxaPushSupportFeature: Created a new subscription: onDevicesUpdate: AutoPushSubscription(scope=fxa_push_scope_*** endpoint=https://updates.push.services.mozilla.com/wpush/v1/***, publicKey=***-***, authKey=***, appServerKey=null) 04-28 11:44:28.406 17435 17479 I FxaDeviceConstellation: Successfully executed: polling for device commands 04-28 11:44:28.406 17435 17479 I AccountEventsIntegration: Received events, notifying listeners 04-28 11:44:28.409 17435 17479 I SyncTelemetry: Reported telemetry for 0 sent commands 04-28 11:44:28.409 17435 17479 I SyncTelemetry: Reported telemetry for 0 received commands

The logs of the docker container do not provide useful info:

[2022-04-28 09:07:24 +0000] [8] [INFO] Starting gunicorn 19.10.0

[2022-04-28 09:07:24 +0000] [8] [INFO] Listening at: http://0.0.0.0:6000 (8)

[2022-04-28 09:07:24 +0000] [8] [INFO] Using worker: sync

[2022-04-28 09:07:24 +0000] [16] [INFO] Booting worker with pid: 16

What can I do here?

Thank you very much!

I previously had a firefox account signed into the browser, I removed it. I no longer wanted it attached.

But since then, EVERY time I open settings, it is highlighted asking me to reconnect and resume syncing. I click "Remove account" multiple times, then a couple hours later its back! With the highlight prompt again.

I cleared the apps cache too. Any ideas? See image attached.

https://i.imgur.com/IfBmWE0.jpg