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  • Archived

Firefox Icon lost in Dock

I want to know what caused the Firefox icon to disappear from my dock and be replaced by the generic icon. Firefox seems to continue to work well. I don't want to re-inst… (read more)

I want to know what caused the Firefox icon to disappear from my dock and be replaced by the generic icon. Firefox seems to continue to work well. I don't want to re-install it when it seems to work. However, I want to know what caused this to happen and if there is an easy way to restore it to the unique icon. I've read about the various remedies but don't want to take the time for a re-install when everything seems to be working.

Please just tell me the cause and if there is an easy solution.

Asked by mitchellsklare 1 year ago

Last reply by drdancmm 1 year ago

  • Archived

Need an older ESR

How do I download 68.10 ESR? Later versions break my files. Don't know why and can not get newer files. All I get is newest version, not the one I need. I can get to … (read more)

How do I download 68.10 ESR? Later versions break my files. Don't know why and can not get newer files. All I get is newest version, not the one I need. I can get to the older version directory. But which file do I get?????????

Asked by dapenguin 7 months ago

Last reply by Terry 7 months ago

  • Archived

Help! Lost hundreds of links with new update

Before this Firefox update I had an add-on or extension or something where you could click on it and it would close all tabs, but save the links in another tab, by date. … (read more)

Before this Firefox update I had an add-on or extension or something where you could click on it and it would close all tabs, but save the links in another tab, by date. Unfortunately I don't remember what it was called.

Thought maybe 'pin' something, but that's basically unsearchable as there is something else called pins.

It was great, cause you could simply go to the tab and see all of the saved links, by date. It opened up every time Firefox started and I never had an issue. Saved HUNDREDS of links and now it's just gone! No history of it existing. How do I get it back??? This is terrible. Tons of work stuff saved there.

-Yes, I understand bookmarks and have plenty of those and they are still there. -Not related to Pinterest, just think it was called Pinned or Pin Something.

TIA!

Asked by mattruscigno 7 months ago

Last reply by Dropa 7 months ago

  • Archived

chs_intelligence.json files

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json… (read more)

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json.15q0fp" etc. What is the function of these files, and can I delete them without disrupting the functioning of the browser? I am using Firefox version 115.1.0esr (64-bit), Mac OS x 10.14. Thank you.

Asked by wilddonnn 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Mac OS 10.14 unsupported and converting to Firefox ESR- How to import my browser data from my old Firefox?

I have Mac OS 10.14.6, so Firefox stopped working with its latest update. So I downloaded Firefox ESR. I want my passwords, history, and browser data from my original fi… (read more)

I have Mac OS 10.14.6, so Firefox stopped working with its latest update. So I downloaded Firefox ESR. I want my passwords, history, and browser data from my original firefox, but when I go to the Import Browser Data function, my original firefox is not listed as an option to import from. And I can't launch my old firefox in order to export the data to an html file. So what can I do? Thanks!

Asked by allen45 8 months ago

Last reply by AliceWyman 8 months ago

  • Archived

How can I set up Firefox for a single vertical monitor?

I have a good 1080p monitor, which I can set up in either orientation. I have a hard time finding monitors which meet my accessibility needs, so a square/squarer monitor … (read more)

I have a good 1080p monitor, which I can set up in either orientation. I have a hard time finding monitors which meet my accessibility needs, so a square/squarer monitor or a 2nd monitor would be expensive.

I have tried setting it up in vertical mode, to make it easier to read pdfs and to write. And ideally, to make it easier to avoid sidebars and/or move them away above the main content where they're less likely to trigger as many @##$% migraines.

I've noticed that most websites are designed for the horizontal layout. Elements disappear off the right edge, sometims with a horizontal scrollbar to reach them, sometimes without. Is there a trick to get miost or all websites to fit?

I use about:config fixes, add-ons, and user css to try to increase font sizes, switch colors, block animation, and reduce frame rates to completely block "smooth" animation. I can't do without these, so I don't think I could adapt the mobile version to my needs.

I've noticed *many* other problems in other apps, but if I can get all these websites working in Firefox, I can probably sort out the other problems elsewhere.

Asked by MarjaE 7 months ago

Last reply by cor-el 7 months ago

  • Archived

ReCAPTCHA doesn't load on some Firefox (v100.0.2) pages (& sometimes a 'Pay Now' button or similar)

Dear Firefoxers, Over the last year or so, I've had to switch to Chrome to load some pages properly. reCAPTCHA is proving to be a particular problem - which I'm told is … (read more)

Dear Firefoxers,

Over the last year or so, I've had to switch to Chrome to load some pages properly. reCAPTCHA is proving to be a particular problem - which I'm told is powered by Google? I could be blocking Google content too much within my Firefox browser?

My wife is a long-term Chrome fan and says, "I don't know why you bother with Firefox, Chrome is much better", but I rebuke and say, "No! It's been great over the years, I've been using it since 2003".

Do I need to change my settings somewhere? At times certain pages don't load - it'll say 'Click Verify; or something similar and the 'Verify' button doesn't appear - I load the same page in Chrome, and boom, it's all there.

Am I doing something wrong with Firefox? I have version 100.0.2 (64-bit). Or is it time to give in to the mighty Google and go to Chrome after loyally using Firefox/Mozilla since 2003? (A daft thing to ask on a Firefox forum, I know!).

Many thanks if you can help or advise.

Asked by electronic78 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox 115 running extremely slowly

I downloaded and installed the new version of Firefox a few days ago, and since then it has been running increasingly slowly; sometimes it takes several moments longer th… (read more)

I downloaded and installed the new version of Firefox a few days ago, and since then it has been running increasingly slowly; sometimes it takes several moments longer than usual to connect to a website, sometimes my cursor hangs when I'm typing. If I quit Firefox and relaunch, it functions normally, but then slows down again. I'm on a Mac running System 10.14.6, and I have a Dashlane extension mounted in the browser. Once I've engaged Dashlane, Firefox seems to slow down quickly, so I am wondering if the problem is partly the way the two are interfacing, or if there are other factors.

Chrome runs normally, as does Thunderbird--only Firefox seems to be struggling right now. Can you help?

Thanks!

Asked by melissaj2 9 months ago

Last reply by NoahSUMO 9 months ago

Firefox freezes after VPN status change

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wai… (read more)

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wait until that interval has passed before I can retry, otherwise it will repeat the freeze. This happens whenever I turn my VPN on/off or switch to a different VPN server. It happens only with Firefox. Chrome and my email client have no problems whatsoever. I think it's some kind of DNS caching problem within Firefox as the problem doesn't happen if I visit a site that I hadn't visited very recently. There's immediate response if I do that. I have DNS over HTTPS and secure DNS turned off in the settings, so it can't be those.

Anyone else have this problem? I wish there was some way to clear Firefox's DNS cache other than having to go into about:networking

Asked by Parallax 4 months ago

Last reply by zeroknight 2 days ago

  • Archived

Please have someone communicate more precisesly with users.

We were repeatedly told that Thunderbird was no longer part of Mozilla, which also implied that it was not to be connected with Firefox, but all questions regarding Thund… (read more)

We were repeatedly told that Thunderbird was no longer part of Mozilla, which also implied that it was not to be connected with Firefox, but all questions regarding Thunderbird (and apparently all else) now open a Firefox link!

You have made organizational changes without clarifying those changes to us.

Mozilla now is apparently Firefox, but I surmise that only by what I get when I attempt to go to one of the FOUR related sites I had to sign up for separately a long time ago. Not that anyone has set anything up to direct us to the new "front door," which is the MAIN problem.

Which four? 1) Support.mozilla.org/eng-US/ 2) Bugzilla 3) MozillaZine and Mozilla messaging 4) As well as the unannounced, unshepherded transition of Mozilla now being identified as Firefox.

Asked by whldorsey 9 months ago

Last reply by whldorsey1 9 months ago

  • Archived

All of my bookmarks are gone

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? … (read more)

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? I did not do anything out of the ordinary and I don't know if (an unasked for) update occurred and wiped them.

Asked by forestlisinski 6 months ago

Last reply by cor-el 6 months ago

  • Archived

MacOS Dock Icon

Since update 106, there is a new dock icon for Firefox on MacOS tailored for Big Sur an above. I'm still using Mojave for 32bit apps, and it doesn't look as good. Can we … (read more)

Since update 106, there is a new dock icon for Firefox on MacOS tailored for Big Sur an above. I'm still using Mojave for 32bit apps, and it doesn't look as good. Can we have an option to revert back to the old dock icon?

Asked by ronpildil 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My email address has changed due to the owners in Canton, Geneva. You say my email isn't valid.

Update your information about Proton Mail from Canton, Geneva. It was Protonmail.com. It has been changed to proton.me, so my email address is [edited] @proton.me, [edi… (read more)

Update your information about Proton Mail from Canton, Geneva. It was Protonmail.com. It has been changed to proton.me, so my email address is [edited] @proton.me, [edited] @pm.me, or [edited] @pm.me. I like this company because my email is encrypted from the moment it leaves my computer until it reaches its destination. My problem is that you are telling me that my email address, [edited] @proton.me is not valid. It most certainly is valid and it works in my email. But signing into Firefox I was told my email isn't valid, and there's nothing but (hopefully) talking with you about it that could change your program's mind. Please update your program, because very soon protonmail.com won't get my email to me. The company has changed its name and how it does business. And I love Firefox because it is much safer and more secure than Gmail was -- they just pulled my account one day along with my contact list. At the time I was president of our community's Arts and Crafts Club with 170 members. It was very hard to write that month's newsletter. Please fix my problem.

Sincerely,

Simone Meeker [removed PO box information from public] [edited] @pm.me, [edited]@pm.me, [edited] @proton.me.

Asked by Simone M 1 year ago

Last reply by Dropa 1 year ago

Why does my Browser now open items over the top one tabs

I've lost all my open tabs....and I can see them in history, but when I open any historical item,...it loads it over the top of the only open tab I now have...as a result… (read more)

I've lost all my open tabs....and I can see them in history, but when I open any historical item,...it loads it over the top of the only open tab I now have...as a result I only have one tab. Its a mess what have you done?

Asked by derek79 5 months ago

Last reply by cor-el 5 months ago

  • Archived

Lost Bookmarks

All my bookmarks disappeared. I followed the instructions on the "help" pages. I went to the list of my profiles and went through each one, trying to restore bookmarks … (read more)

All my bookmarks disappeared. I followed the instructions on the "help" pages. I went to the list of my profiles and went through each one, trying to restore bookmarks from each profile. But all of my profiles are from 2019; no more recent profiles are listed. Thanks in advance for any advice

Asked by hmconley 11 months ago

Last reply by cor-el 11 months ago

  • Archived

where is the "carrot icon"?

Hi, There is very little help if you can still log in in FB and Twitter but you lost all your feed and messages. It happened after refreshing FF. Switched both profiles i… (read more)

Hi, There is very little help if you can still log in in FB and Twitter but you lost all your feed and messages. It happened after refreshing FF. Switched both profiles in about:profiles. Logged out and in in both. All there is left is, check if Java script is enabled. Pretty desperate, but I'll try. So I am looking for my web content. According to this, I have to look for "list all tabs" under the "carrot icon". I can't find it.

Asked by dona 1 year ago

Last reply by cor-el 1 year ago

  • Archived

access to my banking

I cannot access the bill pay in my bank account. Why can't I access Bill Pay? How do I unblock without allowing access to unwanted ...? This is the message that posts:… (read more)

I cannot access the bill pay in my bank account.

Why can't I access Bill Pay? How do I unblock without allowing access to unwanted ...?

This is the message that posts:

___ You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings. Copyright © Farmers National Bank 2022. All rights reserved.

Asked by bj.myer 1 year ago

Last reply by cor-el 1 year ago