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YouTube is lagging in Firefox mobile (Android)

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watc… (read more)

While browsing www.youtube.com, the site is not running smoothly. When I'm scrolling in the YouTube homepage, it's like cutting in the middle. On the other hand when watching YouTube shorts, when scrolling to a new video, it's like jumping and then loading, which seems extremely inconvenient. Overall the YouTube site is not working properly in Firefox mobile (Android 13). Note: I have tried the cookie delete option. Still persistent.

Asked by Ratnodip Saha 2 months ago

Last reply by Kiki 2 months ago

Stuck in Desktop Mode

Hi, my browser on my tablet keeps making all tabs stuck in desktop mode with no way to turn it off. It started happening today when it updated to the latest Firefox Andro… (read more)

Hi, my browser on my tablet keeps making all tabs stuck in desktop mode with no way to turn it off. It started happening today when it updated to the latest Firefox Android 133. The desktop mode toggle is set to off, and when I click it it still is set to off and it's still in Desktop mode. When I copy the URL to another tab I can turn desktop mode off, but that gets reset to on whenever the browser is killed in the background.

I've tried force closing the app and clearing cache, any help would be appreciated.

Asked by Syer10 1 month ago

Last reply by sidereal316 1 month ago

Autorefesh Pages

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a pa… (read more)

I now have the problem that I am on a large payment page and switch back and forth between FF and another app (to copy payment-relevant data). Unfortunately, FF does a page refresh every time it is brought back to the foreground from the background. And all the data already entered is lost! This is a fairly well-known problem with FF on Android! Chromium manages this better and leaves the memory management to Android. Why can't FF do that? Why can't I switch off this feature? I can't edit any relevant websites with the FF. I have to use Chrome for that! Hooray!

Asked by me267 4 months ago

Last reply by Carlos 2 days ago

Youtube videos are zoomed in, I can't see the entire video - Firefox for Android

Since the 129.0 update, Youtube videos on Firefox for Android are played extremely zoomed in, which makes it impossible to see the entire video image. Only the upper left… (read more)

Since the 129.0 update, Youtube videos on Firefox for Android are played extremely zoomed in, which makes it impossible to see the entire video image. Only the upper left corner is shown. If I increase the quality of the video, I can see a bigger portion of it, but still not the entire video. Audio works fine. This issue is not present in Chrome or Opera. I use a Huawei P20 Pro with Android 10, and I suspect that this issue is related to Huawei because other Huawei users are reporting it (on Reddit, for instance). I've tried disabling add-ons and deleting app data, but it didn't work. Also updating to 129.0.2 didn't fix the issue.

Could you please look into it?

Thank you

Asked by tom0193 4 months ago

Last reply by Khalid 4 months ago

PayPal doesn't show

PayPal popup is a blank page. There seems to be only a global setting for popups. Who EVER wants to turn on ALL popups? Nobody. Where are per-site permissions? How can … (read more)

PayPal popup is a blank page. There seems to be only a global setting for popups. Who EVER wants to turn on ALL popups? Nobody.

Where are per-site permissions?

How can I use Paypal on this browser?

Asked by jrichview 5 months ago

Last reply by Donna.slinger 2 months ago

Option to Change Navigation Bar missing in Settings iPadOS

Hello, I recently got an iPad 10th Gen and setup Firefox on it. During setup it asked if I’d like the navigation bar on the top or bottom. Being a traditionalist myself I… (read more)

Hello, I recently got an iPad 10th Gen and setup Firefox on it. During setup it asked if I’d like the navigation bar on the top or bottom. Being a traditionalist myself I went ahead and chose top, however during use I realized that I would prefer the navigation bar on the bottom since I always hold the iPad near the bottom and like to use a minimized swipe key I put on the lower right hand corner.

The problem is that the toolbar settings that I would normally find under Menu->Settings->General->Toolbar normally located under the Themes option (like I would find on my iPhone) is now missing and short of uninstalling the app and reinstalling the app I have no idea how else to change this or even find the toolbar option at all under settings. I’ve attempted opening the debug by tapping Firefox version under the about section 5x and I still can’t find it there either. Please help.

iPad 10th Gen iPadOS 17.6.1 Firefox 131.4 (46621)

Asked by MassiveRican 3 months ago

Last reply by NoahSUMO 2 months ago

Cant edit URL on Google Search Results

As Google’s search features get more and more anti-user, it is more important than ever to be able to add the “&UDM=14” after receiving their newly formatted, patheti… (read more)

As Google’s search features get more and more anti-user, it is more important than ever to be able to add the “&UDM=14” after receiving their newly formatted, pathetic excuse for results.

Something has recently changed that makes this impossible.

When on a Google search result page, attempt to edit the URL only allow editing the search query. There is already a location for this, the query field.

Asked by seth3 4 months ago

Last reply by Scarletioshub 1 month ago

Sync android to desktop

The online directions say that after logging in to Firefox on the desktop, that I should open the android app, click Settings and the click Sync and Save. But there is no… (read more)

The online directions say that after logging in to Firefox on the desktop, that I should open the android app, click Settings and the click Sync and Save. But there is no Sync icon (see attachment) on the phone(android 14). On the laptop if I click on dd another Device it just takes me back to the same instructions. How do I sync the phone and computer?

Asked by Dr J 5 months ago

Last reply by TyDraniu 5 months ago

Can’t Move Tabs Since Update

After updating to version 129.2 on my iPhone, I can no longer rearrange my tabs. I can tap and hold on a tab and move it but then it snaps back to the old position. This … (read more)

After updating to version 129.2 on my iPhone, I can no longer rearrange my tabs. I can tap and hold on a tab and move it but then it snaps back to the old position. This is making the browser unusable for me. I have tried closing and reopening the app and restarting my iPhone but neither worked.

Asked by Cat M 4 months ago

Last reply by Rob Daddy 2 months ago

Location data

Hello When I go on different websites, my location shows a zip code for an area that I moved from 4 years ago. Even after I sign in and update it again and again, it sti… (read more)

Hello

When I go on different websites, my location shows a zip code for an area that I moved from 4 years ago. Even after I sign in and update it again and again, it still happens. I called Apple support, but they said the issue is in my browser. I am not so sure. Please let me know what you think

Asked by effectz3 3 months ago

Last reply by CookieMonster 3 months ago

NEC LAVIE Tab T11 11QHD2 does not have a tablet-friendly UI & The support site does not work if the language setting is Japanese.

As the title says, on the NEC LAVIE Tab T11 11QHD2, a tablet device, the UI for tablets does not appear, and instead the UI for smartphones is forcibly displayed. The scr… (read more)

As the title says, on the NEC LAVIE Tab T11 11QHD2, a tablet device, the UI for tablets does not appear, and instead the UI for smartphones is forcibly displayed. The screen size is 11.2 inches, which is not the size that would allow for a smartphone UI. This is a very frustrating bug, so please fix it.

device NEC LAVIE Tab T11 11QHD2

OS version Android 13

  • We have found a serious bug where the official support site does not work when the set language is Japanese, and when you try to send a request, you are returned to the initial screen, and are sent round in circles forever without ever reaching the request submission screen.

This bug does not occur when the set language is English, but it is a serious bug so please fix this as well.

※Because machine translation is used, the text may sound unnatural.


Original text before machine translation 題名の通り、タブレット端末である、NEC LAVIE Tab T11 11QHD2 で、タブレット向けのUIにならず、強制的にスマホ向けUIになってしまいます。 画面サイズは11.2インチであり、スマホ向けUIになる画面サイズではありません。 非常に困る不具合ですので、修正をお願いいたします。

※公式のサポートサイトが設定言語が日本語だと機能しておらず、リクエストを送信しようとすると、初期画面に戻ってしまい、永遠にリクエスト送信画面にたどり着けないままたらい回しになる深刻な不具合が見つかりました。 この不具合は設定言語が英語だと発生しませんが、深刻な不具合ですのでこちらも修正をお願いします。

Asked by palette 3 months ago

Last reply by Khalid 3 months ago

Hold back button to show previous pages

On the latest Firefox Nightly builds (I use Nightly for extensions), holding the back button in the Android navigation bar no longer brings up previous pages, like it doe… (read more)

On the latest Firefox Nightly builds (I use Nightly for extensions), holding the back button in the Android navigation bar no longer brings up previous pages, like it does when holding the back button in the three dot menu. Is there a config option to bring this back?

Asked by scott06thomas 1 month ago

Last reply by davidhaha 21 hours ago

sign in

HOw do I stay signed in to Firefox so I do not have to sign in everytime I open it? Also, I created a new password which is being rejected. Since I can see the password, … (read more)

HOw do I stay signed in to Firefox so I do not have to sign in everytime I open it? Also, I created a new password which is being rejected. Since I can see the password, I know its the right one.

Asked by lucindamacy 4 months ago

Last reply by Khalid 4 months ago

Firefox Private Browsing/Google is in Search bar

I'm not sure what to do about my search engine? It's telling me I have a new private tab, but the search bar tells me it's Google. when I choose what search engine I want… (read more)

I'm not sure what to do about my search engine? It's telling me I have a new private tab, but the search bar tells me it's Google. when I choose what search engine I want to use in my settings, I only have the choices that are listed. But what about my Firefox browser, the one that I want to use and the one that I thought I was getting/would have?

Asked by Rebecca Grauso 5 months ago

Last reply by James 5 months ago