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location

sites consistently show my location in a different 'region' of New York (Purchase or Rye, etc), than Manhattan (New York, New York). How do I correct this. This location… (read more)

sites consistently show my location in a different 'region' of New York (Purchase or Rye, etc), than Manhattan (New York, New York). How do I correct this. This location is coming from Firefox, but I do not see how to change this. Is it possible someone is linked to my account?

Asked by puzzlepunch 3 days ago

  • Solved

When viewing Youtube on Firefox on iPhone, battery charge depletes rapidly

In either standard Firefox, when I watch Youtube videos, roughly 1% of battery charge is used per minute of viewing, i.e. if I watch 20 minutes of a video, my charge has … (read more)

In either standard Firefox, when I watch Youtube videos, roughly 1% of battery charge is used per minute of viewing, i.e. if I watch 20 minutes of a video, my charge has gone down 20%. Is there something I can do to fix this besides getting rid of Firefox?

Asked by vp 6 days ago

Answered by Paul 3 days ago

The Share menu on Thought-Provoking Stories on the Homepage closes before I can use it

When I long-press one of the articles under the Thought-Provoking Stories section on the Firefox Homepage and then select Share, the Share menu opens but then closes soon… (read more)

When I long-press one of the articles under the Thought-Provoking Stories section on the Firefox Homepage and then select Share, the Share menu opens but then closes soon after, before I am able to use it.

This is using a fresh install of Firefox 109.0 (25841) on iPadOS 16.3 on iPad (9th generation).

I took a screen recording of this happening and uploaded it here: https://imgur.com/a/AEBGbSd

Asked by andrewm382 3 days ago

Latest update push caused havoc

I believe I'm through with Firefox. That last 6 months of updates has caused much difficulty logging in to certain websites. I can't even load Fastmail. I'll be going to … (read more)

I believe I'm through with Firefox. That last 6 months of updates has caused much difficulty logging in to certain websites. I can't even load Fastmail. I'll be going to a different browser.

Asked by sgarp 5 days ago

Last reply by Paul 4 days ago

Save fullscreen screenshot as an image, not PDF

Firefox version 109 for iOS introduced the feature to save a fullscreen screenshot of a webpage as a PDF. Is it possible to save it as an image instead? If not, why? Is i… (read more)

Firefox version 109 for iOS introduced the feature to save a fullscreen screenshot of a webpage as a PDF. Is it possible to save it as an image instead?

If not, why? Is it a limitation set by iOS? Doesn’t make much sense to have a PDF of a screenshot.

Asked by appleuser2315786 1 week ago

EZY Photo add on to mozilla

I am running on a mini Mac, OS v, 12.6.2. I have activated the extension (add on) for EZY Photo, but don't know how to get access to edit photos. I've checked in my Mo… (read more)

I am running on a mini Mac, OS v, 12.6.2. I have activated the extension (add on) for EZY Photo, but don't know how to get access to edit photos. I've checked in my Mozilla Firefox preferences and the extension is activated. I have not set the extension to private. But don't see a EZY Photo tab on my home page nor do i see one when i open a program like Preview, Photo Booth, Photos, Google Photo. Any suggestions on what I am not doing right?

Asked by madrobdm2 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Can't sync with iPhone. Can't wait much longer

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and f… (read more)

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and fix a bug. The app kept freezing) Can't seem to find any help from Firefox's... elaborated support system. I'm probably dumb. But I don't have any more time for that. And I can't speak with anyone anywhere apparently.

Waiting for a potential answer here, or switching back to Safari in 24h.

Thank you !

Asked by loicdoud 1 week ago

Last reply by Paul 1 week ago

PLEASE HELP - I’ve cleared the cache, but this hasn’t fixed the problem and I’m stuck!

Hello - i am hoping someone can help, as I am a novice and at all this and have come to a bit of a dead end…. I have been building my website on wordpress in Elementor, o… (read more)

Hello - i am hoping someone can help, as I am a novice and at all this and have come to a bit of a dead end….

I have been building my website on wordpress in Elementor, on Firefox using my iPad Pro and Magic Keyboard. It was all going really well until yesterday and suddenly the ‘right click’ on the edit button doesn’t seem to work any more. Usually a dropdown menu appears so that i can edit the blocks in my website, but now the menu flashes up for a fraction of a second and vanishes.

I have troubleshooted this in Chrome and the right click works in Chrome, so it does seem to be a Firefox issue. I don’t want to have to continue to work in Chrome because it’s actually very clunky, usually Firefox works much better.

I have tried clearing the cache/browser history in Firefox and it is still not working.

So now I am at a loss. Does anyone have any ideas on what I can do to get this functionality working again in Firefox. I have made a screen recording of the issue if that helps at all. I will be eternally grateful if anyone is able to help me with this!

Asked by hello186 1 week ago

search times and page

Hello - I have two questions: 1. My seach icon defaults to the dearch bar - before I used to see the Google page with the search window in the center of the webpage - Is … (read more)

Hello - I have two questions:

1. My seach icon defaults to the dearch bar - before I used to see the Google page with the search window in the center of the webpage - Is there a wau to change my setting to that as a default? 2. Search times on Firefox are taking longer than usual - is there a way to check why and speed this up? In internet speeds are higher than normal so I guess its not related to my internet speed. 3. Cn I talk to a firefox rep?

Thank you

Asked by mukeshrph 2 weeks ago

Colors are inverted, all the time. Dark pages are white, white pages are dark…

Images are inverted too. It’s been like this for months. I was hoping it would be fixed in an update, but no luck. I can’t be the only one having this issue. Latest IOS, … (read more)

Images are inverted too. It’s been like this for months. I was hoping it would be fixed in an update, but no luck. I can’t be the only one having this issue. Latest IOS, iPad M1.

Asked by jesterdev 2 weeks ago

Can’t report site not working

This site keeps showing a pop up, and there is no way to dismiss it! Also, there is no way to report the site as the ellipsis that is supposed to appear in the address ba… (read more)

This site keeps showing a pop up, and there is no way to dismiss it! Also, there is no way to report the site as the ellipsis that is supposed to appear in the address bar isn’t there!

The Report site needs to be in the burger menu!

https://www.officialcharts.com/charts/albums-chart/

Wait for the site to load, and after a few seconds, a pop up appears asking you if you want emails. If there’s an X to close the pop up, I can’t see it. If you click in the top right where you’d expect the x to be, it still won’t dismiss

Asked by brian.leflem1 2 weeks ago

External software for loginbox/registration auto-fill on Firefox for iOS

I have always been a Safari Browser user, but I recently chose to switch to Firefox because it seemed better, but I encountered a problem. I have an external Password Man… (read more)

I have always been a Safari Browser user, but I recently chose to switch to Firefox because it seemed better, but I encountered a problem. I have an external Password Management Software, and whenever on Safari I happened upon a loginbox, automatically, in the keyboard below, I would get the option to automatically enter the password from this software; on Firefox it no longer comes up and I don't know how to do it.

Could someone help me with that? Thanks in advance.

Asked by luca.facchini1 2 weeks ago

Constantly being logged off from websites

I am regularly (constantly) getting logged off from websites. Sometimes after few minutes, at latest when not using Firefox for some time. This is REALLY ANNOYING and mak… (read more)

I am regularly (constantly) getting logged off from websites. Sometimes after few minutes, at latest when not using Firefox for some time. This is REALLY ANNOYING and makes using Firefox on iOS a pain in the a**. Especially as there are no options to check if it's because cookies get deleted.

This behavior was introduced few weeks (maybe months) ago.

I use advanced tracking protection in strict mode. That feature should have no impact. Firefox 108.1 (24234).

Asked by My Firefox Sync 2 weeks ago

Adding Search Engine returns "Failed | Please fill all fields correctly"

Hello, I am trying to add the URL https://searx.org/search?q=yellow (omitting: &language=en-US&time_range=None&safesearch=0&categories=science) as my de… (read more)

Hello, I am trying to add the URL https://searx.org/search?q=yellow (omitting: &language=en-US&time_range=None&safesearch=0&categories=science) as my default search engine (when I type in the address bar of a new Firefox tab).

I have tried every combination of removing characters from the search (https://searx.org/search?q= and all the way to just searx.org) in Firefox iOS -> Settings -> Search -> Add Search Engine, I get the response, "Failed Please fill all fields correctly." It only gives two fields: 1) Title (searx) and 2) URL (and I filled many different ways as stated above).

Trying to do this on my Linux Mint desktop on Firefox too and am having even less luck! Seems like I don't even have the option to change my default search engine, or even my New Tabs (only if I open a New Window does it open with https://searx.org). New Tabs is only giving me the option for the MFirefox front page or a blank page (both that automatically search Google from the address bar).

  • Even the option of adding a shortcut like "s" to search "searx.org" when I type a query in the address bar is not up for grabs in my Linux issue.

Anyways, if you can help with any of these, that would be great. I couldn't find anyone having issues with adding a search engine to Firefox with similar issues as to mine (I never had crashing issues).

P.S. https://addons.mozilla.org/en-US/firefox/addon/search-searx/ MAY be a valid option, but the fact only 400 people have downloaded it and use it which is very phishy if you ask me. Sure, searx is not too popular, but I am not equipped to test random app (extensions) I find on the Internet. Trying to see if they are connected to searx at all, and I don't personally have the developer knowledge to tell if this is a trustworthy member of the searx community.

Asked by dougmcdaggen 2 weeks ago