All Products Support Forum

I'm using Focus on iOS. I have recently changed the password for a frequently used site, but Focus always cues me with the obsolete password. I can go into Lockwise and get the right one, but is there some way to clear this cached old password? I use Firefox and have it synced between iOS and Windows versions. It does not have this issue because the Firefox menu has a clear site data etc. option. How can I do this for Focus? Thanks.

Error message showing. Browser will not open no matter which search engine I use.

https://www.google.com/search?q=adguard%20app&ie=utf-8&oe=utf-8&client=firefox-b-1-m has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox Focus can only connect to it securely. You can’t add an exception to visit this site.

Just updated Firefox to version 112.2 on my iPad which has iOS 15 Did the update via the apple App Store. Relaunched (restarted) Firefox and ALL tabs that were open are Gone! I can’t find the “restore previous session” option anywhere.

Can you tell me where to find it? How do I get the previous session back?!?

I’ve been using Firefox for years. Firefox not starting up after the update with all the previous tabs open is devastating to me. I need to get the previous session restored. Please help

In choosing a search engine, I found out from the directions on Firefox focus how to add them. But when they gave the string for Wikipedia, it did not work. I was wondering if any knew the accurate one and also is there a webpage that gives search strings for many apps or web pages? When I did a search under “Wikipedia Search Engine String”, I didn’t see a web page that offered it and I couldn’t find it on the Wikipedia site. If someone doesn’t mind, can you give me the directions on how to find them? I would be very grateful.

You have firefox focus browser, firefox focus browser (beta), firefox focus beta for testers and firefox focus nightly (early access). I tried all 4 of them but i couldn't find any difference between the 4 types of firefox focus. So i was wondering why does those 4 exist if there is no difference or am i missing something?

I have encountered performance issues on my webite Gulfcareerz.online while using Firefox Focus for Android. I've noticed significant delays in page loading and occasional misalignment of elements. Are there any specific steps or configurations that can be implemented to enhance the browsing experience on this website? Your insights would be greatly appreciated. Thank you!

I literally have no idea how to use it. The moment I click to close ad on many websites, the website redirects me. In other browsers, new tab opens which I can just close. However, here I need to return to the previous website, which sometimes even doesn’t work from ad website. How am I supposed to go through closing ads so that I can finally start, e.g. watching a video?

As far as I am concerned there is no way of opening multiple tabs on this browser, which means there most likely isn’t option to automatically open links in a new tab.

Will a mozilla tech install the vpn for me? (I'm not very good at the tech) I have windows10 and use Firefox. Assume Focus is an up grade to firefox. Does it offset the need for a vpn?

Video play screen goes blank when rotating to landscape. All controls disappear, sound continues. Blank grey screen is locked in landscape position with no. Only solution is force-close and reopen. Android One UI 5, Android 13, Samsung S20+ 5G

Especially for some sites, such as the Washington Post, when attempting to clear Focus by tapping the trash can, Focus freezes, then (both) the iPad or iPhone go black with a small spinning circle, rebooting to iPad's/iPhone's entry screen. This started happening recently, in early 2023, after updating iOS. Very very very (did I say "very"?) annoying. If this is not a current Focus bug report, it should be.

Hello,

I am having the hardest time trying to add a bookmark in firefox focus for ios. I have done it in the past and somehow that option can no longer be found and the three dots are missing from the top of the window. How could something so essential and common be so difficult to find? Am I just missing something so obvious??? Bottom context menu does not have it, holding down menu on page does not work, three dots are missing. There are no other menus which would provide actions. I am really struggling with how difficult it is.

Thank you.

Hello Mozilla community,

I've been a dedicated user of Firefox Focus for its privacy-centric browsing experience. However, I feel like I'm only scratching the surface of what this browser has to offer in terms of protecting my online privacy.

I'm interested in delving deeper into the privacy features that Firefox Focus provides. Could someone please share some insights on how to make the most of features like tracking prevention, automatic data clearing, and the overall enhanced privacy settings? Are there any lesser-known tips or settings I should be aware of?

Moreover, I'm curious about the compatibility of Firefox Focus with various platforms and devices. Does it function similarly across desktop and mobile? Are there any differences in terms of privacy features or settings between the two?

I believe that by learning more about Firefox Focus, I can take better control of my online privacy and security. Thank you for sharing your expertise and helping me make the most of this fantastic browser.

Videos in portrait play normally, but whenever they are rotated to landscape or fullscreened, they just display a gray screen. Audio still plays correctly but video does not work

I used the "add to shortcut" a few times and indeed I have a few items in the Firefox focus home. Now when I open the menu it never shows the "add to shortcut" option. Does anyone know how to fix it?

Hello,

I'm using Firefox focus for a long time but i wondered why there weren't any add-ons like ublock origin. So i taught maybe the beta or nightly version haves it but that's a no too. So i was wondering if mozilla is gonna work further with firefox focus or did they just dropped it because there weren't really any updates lately except bugs things. Another question how do i remove firefox focus beta and nightly out of the play store?

Yesterday (6/30), on my Mac, a notification appeared with an "invitation" to try/get Firefox Focus for Mac. Before I could get to it it "went away." How can I follow up on this?

I was planning to make a browser for android but can i use firefox focus to make it or any other chromium source but i find firefox more user friendly.what are the licenses what to keep and what to change in this browser and i wont upload this browser to public but just for mine and my friends use.is it ok to build firefox