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  • Archived

Firefox crashes

AdapterDeviceID: 0x68f9 AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:26.0,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.4.1,jid0-raWjElI57dR… (read more)

AdapterDeviceID: 0x68f9 AdapterVendorID: 0x1002 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:26.0,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.4.1,jid0-raWjElI57dRa4jx9CCiYm5qZUQU%40jetpack:3.0.12.1 AvailablePageFile: 2660765696 AvailablePhysicalMemory: 766767104 AvailableVirtualMemory: 1425264640 BuildID: 20131205075310 CrashTime: 1390573603 EMCheckCompatibility: true Email: XXX FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1390236018 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x68f9, AdapterSubsysID: 00000000, AdapterDriverVersion: 9.12.0.0 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 3793 StartupTime: 1390572120 SystemMemoryUsePercentage: 64 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://rapgenius.com/Eminem-rap-god-lyrics Vendor: Mozilla Version: 26.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D5D9205D-CE82-4D7C-B4F6-FC071E043AF7}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip_{D5D9205D-CE82-4D7C-B4F6-FC071E043AF7}] DATAGRAM 1 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{AED95844-D82E-414D-B2C4-D0588632E0CC}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{AED95844-D82E-414D-B2C4-D0588632E0CC}] DATAGRAM 3 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6E0BE30B-55C5-4106-A381-2371761CFF9F}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{6E0BE30B-55C5-4106-A381-2371761CFF9F}] DATAGRAM 0 : 2 : 2 :  
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{D5D9205D-CE82-4D7C-B4F6-FC071E043AF7}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll 
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{D5D9205D-CE82-4D7C-B4F6-FC071E043AF7}] DATAGRAM 2 : 2 : 2 : 

useragent_locale: en-GB

This report also contains technical information about the state of the application when it crashed.

edit: I've removed you mail address from the error report for your protection (philipp)

Asked by harsh_hk 6 years ago

Last reply by Aniruddha Chatterjee 6 years ago

  • Archived

Pages keep redirecting themselves automatically to http://ww94.btosjs.info/ and I can't browse websites properly. Is there a way to fix this?

Pages keep redirecting themselves automatically to http://ww94.btosjs.info/ and I can't browse websites properly. Is there a way to fix this? … (read more)

Pages keep redirecting themselves automatically to http://ww94.btosjs.info/ and I can't browse websites properly. Is there a way to fix this?

Asked by pEi3 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

SSL Client autentification failed. Firefox does not open dialog with certificates.

I have problem accessing SSL client auth protected websites. Security module is succesfully loaded, Login via Security module is OK and I can see certificates from SmartC… (read more)

I have problem accessing SSL client auth protected websites.

Security module is succesfully loaded, Login via Security module is OK and I can see certificates from SmartCard in Firefox "Your Certificates" tab. When I navigate to SSL protected website Firefox does not open pop-up certificate dialog with my certificates list and I can't login to website.

I also try not to login via Security module directly and then, when I came to website, Firefox detect SSL client Auth request from website and backend middleware raise pop-up pin dialog. Again, I have logged in successfully into smartcard via middleware, certificates are loaded in "Your certificates" tab but Firefox does not opening certificate dialog.

Middleware is ActivClient 6.2 and Firefox version is 25. I also try with different Firefox/ActivClient version combination but same problem still exists.

Also, Firefox on Linux works ok (combination with Coolkey). I also try Coolkey and Firefox on Windows OS and also working.

Problem exists only with Firefox/ActivClient combination.

Does anybody have solution for this problem?

Thnx...

Asked by fredast 6 years ago

Last reply by guigs 4 years ago

  • Archived

Firefox seems slow and laggy recently

I'm not sure why but Firefox seems really laggy recently. I tried resetting it and it didn't help. I scanned for viruses and malware but found none. Firefox is up to date… (read more)

I'm not sure why but Firefox seems really laggy recently. I tried resetting it and it didn't help. I scanned for viruses and malware but found none. Firefox is up to date. I did have this SelectionLink thing installed without me knowing but I uninstalled it. It seems to just be the Firefox browser so it's my connection. Is anyone else having this problem?

Asked by Sunat 6 years ago

Last reply by Andrew 6 years ago

  • Archived

Microsoft Lync answers here do not fix my problem. all i get is "get me out of here page" when oattempting to open Microsoft Lnyc conferencing page

i am running Firefox v26. I have tried installing the Lync client plugin from Micorsoft, and i do see the plugin .dll in the mozilla plugin folder afterwords, i make sur… (read more)

i am running Firefox v26. I have tried installing the Lync client plugin from Micorsoft, and i do see the plugin .dll in the mozilla plugin folder afterwords, i make sure the config value is set to true for "loadplugin".. i try copying the plugin folder into the browser directory by hand as well (via all the explanations of how to fix this issue), but none of this works. i still get the "get me out of here" page when trying to open a live meeting which navigates my browser to the MS lync page.

unfortunately this may mean discontinuing my use of Mozilla if this issue cannot be resolved. Microsoft Office 360 and Microsoft Lync are seeing wide distribution now, and my company won't allow not migrating to it. but this now means i can no longer really use Firefox at work which is a very very sad day indeed.

Asked by mtherrell 6 years ago

Last reply by philipp 6 years ago

  • Archived

when I try to access my voicethread account my browser window in Firefox just becomes a field of white. Please tell me how I can fix this.

I work at a middle school and manage student a few hundred student voicethread accounts. Voicethread is a presentation tool that gives students a chance to combine images… (read more)

I work at a middle school and manage student a few hundred student voicethread accounts. Voicethread is a presentation tool that gives students a chance to combine images, video and their narration. I have used Firefox to both access and create voicethreads in the past. Late in 2013 I began having problems accessing my voicethread account whenever I was using Firefox on my main desktop machine. Whenever I would get to the site, I would see the voicethread homepage for a moment, and then the window would turn into a field of white. At first I thought it was a voicethread problem, but now I realize it is a Firefox issue. I say this because I can access my account on other machines using older versions of Firefox, and I can access my voicethread account using Internet Explorer on the same machine that won't allow me into voicethread if I'm using Firefox. I have taken a screen capture video of the issue that you can access by clicking: http://screencast.com/t/BVcYX5G1p

Any help would be much appreciated

Asked by pavincelette 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox crashes

bp-1ebfd562-c4f0-4c58-a7f9-b19962140128 crash usually happens when I try to upload a doc, after clicking on buttons like "upload resume" type. FF 26 freezes from time to … (read more)

bp-1ebfd562-c4f0-4c58-a7f9-b19962140128

crash usually happens when I try to upload a doc, after clicking on buttons like "upload resume" type. FF 26 freezes from time to time for about 5-7 sec and than look like everything comes back again.

crash and freeze might be related but they dont happens with the same frequancy. mostly freezes, crash is about twice a day.

addons I suspect are "flashblock" 1.5.17 and "Ads EWOQ Mobile Viewr 1.2" possibly "noscript"

while "Noscript" is not important, I cant do my work without "Flashblock" and "Ads EWOQ".

Asked by hormosapiens 6 years ago

Last reply by Andrew 6 years ago

  • Archived

Ever since last week up to 2 weeks ago my browser will just freeze for no reason at all and even freezes my computer to where I have to shut it down! Help!

Ever since last week up to 2 weeks ago my Firefox Browser (26.0 Version) will just stop working and say (Not Responding) like ever 5-10 minutes, even reset the browser an… (read more)

Ever since last week up to 2 weeks ago my Firefox Browser (26.0 Version) will just stop working and say (Not Responding) like ever 5-10 minutes, even reset the browser and even put it in Safe Mode still the same thing happened and it will freeze my computer to where I have to shut it down. Also I have run my Microsoft Security Essentials anti-virus, malwarebytes, and superantispyware software (not at the same time obviously) still nothing and run C Cleaner, and then if I am watching a movie, listening to music or playing a game in the browser or Spotify it will say plug-in not working and asks me to shut it down, same thing will long scripts and I don't understand this I am at my wits end what do I do? Because this is becoming ridiculous real quick! Thanks in advance for anyone who can help me answer this question!

Asked by ShadowDragon 6 years ago

Last reply by Andrew 6 years ago

  • Archived

How to enable webGL in firefox

Today, I wanted to view a model on thingiverse using their thingyview. This javascript 30 viewer uses webGL. I remember using it in former firefox versions quite often. N… (read more)

Today, I wanted to view a model on thingiverse using their thingyview. This javascript 30 viewer uses webGL. I remember using it in former firefox versions quite often.

Now, it won't work. It works in Google Chrome and Opera with no problem, so I assume this must be problem of browser configuration, not drivers.

Asked by Jakub Mareda 6 years ago

Last reply by philipp 6 years ago

  • Archived

Youtube video repeating it self after being finished in Nightly browser

when i play a youtube video in nightly brower and the video is finished , it repeats it self from the beginning then finishes and repeats again and again. so how can i so… (read more)

when i play a youtube video in nightly brower and the video is finished , it repeats it self from the beginning then finishes and repeats again and again. so how can i solve this problem, because repeating videos consumes my internet bandwidth specially if i was in facebook and played a video in the facebook page itself. note also that i have download an addon that allows full youtube video buffer (youtube center addon) so the solution in my case is not pausing the video. thank you.

Asked by outsorts 6 years ago

Last reply by guigs 6 years ago

  • Archived

After the update of firefox 23, whenever I click back button doesn't reload the page.

Before the update everything was working fine, but yesterday after the update I noticed that whenever I open a page and after that I hit back button, it doesn't reload th… (read more)

Before the update everything was working fine, but yesterday after the update I noticed that whenever I open a page and after that I hit back button, it doesn't reload the page like before. It's annoying, because I use forum and sometimes is confusing when I open a thread and after that it still says that "new thing", the only way to remove it is to reload the page from the refresh button.

Asked by N.Nikolay 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

For the past week, videos will not play on some websites, on CBS.com, the "Player Feedback?" link is not even being displayed (or usable) as a link.

Newest version of Adobe Flash Player installed & plugin active Adblock Plus in use, have tried disabling it on CBS.com only and entirely … (read more)

Newest version of Adobe Flash Player installed & plugin active Adblock Plus in use, have tried disabling it on CBS.com only and entirely

Asked by rhondalc1 6 years ago

Last reply by crystal11 6 years ago

  • Archived

Why don't you make a new version of Mozilla Firefox for windows computers that wouldn't crash if you open 10 or more tabs? I like your browser, don't ruin it!

Seriously, more and more people are leaving Mozilla because of constant crashes after opening few tabs. I don't like google chrome as I am using this browser for years an… (read more)

Seriously, more and more people are leaving Mozilla because of constant crashes after opening few tabs. I don't like google chrome as I am using this browser for years and the only thing I hate here is crashing. If chrome doesn't crash, why can't you copy their solution and stop crashing in new version of Mozilla firefox? My internet connection is fine, so is speed, so there aren't some other causes of crash, and many Mozilla users I knew stopped using it and are now using chrome. Please do something about it, don't let google outnumber you.

Asked by mozillauser51 6 years ago

Last reply by cor-el 6 years ago

  • Archived

When trying to access a site I get the error message "Firefox cannot establish a connection at....."

Site is "come in". I've run all scans, two lots of malawre and windows security essentials, reset firefox, checked network settings, in fact everything suggested on here.… (read more)

Site is "come in". I've run all scans, two lots of malawre and windows security essentials, reset firefox, checked network settings, in fact everything suggested on here. Help !!!! PS It's the same on all browsers.

Asked by crazyface 6 years ago

Last reply by cor-el 6 years ago

  • Archived

I cannot open a website i have tryed different browser and different sites. I cannot open site with either browser, other sites open no problem. Can i fix

Today I had problems printing a shipping label so the customer service rep told me to clear my cache history. I dont know if my problem is related to this but earlier I … (read more)

Today I had problems printing a shipping label so the customer service rep told me to clear my cache history. I dont know if my problem is related to this but earlier I accessed a website and after this I could not. I kept getting the error:

The connection has timed out

The server at www. .com is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

its weird beacause the url goes blank

I tryed restore it cannot restore I tryed another browser and it could not get site. I tryed other sites and they load fine..

What can I do ?

Asked by rodman47 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

can't install ZTE supplied 'update' after flashing compiled B2G

My device is running version 1.3.0.0-prerelease that was compiled from source (by someone else). Now ZTE has finally released a version 1.1 'update' that I would like to … (read more)

My device is running version 1.3.0.0-prerelease that was compiled from source (by someone else). Now ZTE has finally released a version 1.1 'update' that I would like to install. However, when I attempt to install the update I receive a signature verification failure error message. How do I install the update provided by ZTE?

Asked by jezra 6 years ago

Last reply by erotavlas 6 years ago