Showing questions tagged: Show all questions

Intel e-mail servers

Have used a Onetel e-mail account for a number of years. Occasionally, the outgoing server drops out so messages can't be sent only received. When trying to reconfigure… (read more)

Have used a Onetel e-mail account for a number of years.

Occasionally, the outgoing server drops out so messages can't be sent only received.

When trying to reconfigure with correct port numbers etc it will never reconnect straight away and there is always a long process to get it up and running again which always seems different every time.

I can never manage this by myself and always have to get help in. This has baffled the best brains in the business so any help or advice gratefully received.

Asked by fvn8r98zn9 3 weeks ago

Last reply by Matt 2 weeks ago

email not sending

Sending emails hit and miss. Sometime goes right out, other times I get this "The message could not be sent because the connection to Outgoing server (SMTP) smtp.office… (read more)

Sending emails hit and miss. Sometime goes right out, other times I get this "The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. How do I cure this.. keep in mind I am very close to computer illiterate..

Asked by russ17 3 weeks ago

Last reply by russ17 3 weeks ago

Session storage memory was lost though the tab was not closed in the old version (v116/v117)

Currently, I use Firefox version: 116.0.2 or v117.0 on Ubuntu 20.04.6 LTS. I encountered a phenomenon like this: When I logged in to the application, in the tab I w… (read more)

Currently, I use Firefox version: 116.0.2 or v117.0 on Ubuntu 20.04.6 LTS.

I encountered a phenomenon like this:

  • When I logged in to the application, in the tab I was working on, the Firefox session memory was lost (don't open new tabs)

Steps: 1. Login to the application 2. Operate on the screen 3. Navigate to other URLs, but still on this tab 4. Session storage was lost

What is the cause of this phenomenon? How can I fix it?

Asked by HIEN LE THI THUY 3 weeks ago

When I start Thunderbird in the Normal mode, I get the screen you see in Picture #1. Notice the top menu bar.

When I start T'bird in normal mode, I get what you see in picture #1. Notice the custom menu bar at the top. I can still receive emails into the Inbox (but can't see or … (read more)

When I start T'bird in normal mode, I get what you see in picture #1. Notice the custom menu bar at the top. I can still receive emails into the Inbox (but can't see or access them), and I can write an email, access the Address Book, Calendar, etc.

When I then start in Safe mode, with Shift key down, I get what you see in Picture #2. Notice that the custom menu bar at the top is gone. I have to recreate it every time I shut down and restart T'bird. That is unacceptable.

Please advise what I should do to correct this situation. If I can't, then I'm through with Thunderbird (after some 15+ years).

Many thanks, Robert Hawkins

Asked by rehawkpe 3 weeks ago

Last reply by Matt 7 hours ago

Tasks Disappeared - flat out disappeared between sessions - GONE!

TB v115.8.0 (64-bit) Closed the app and went to dinner Came back and opened the app. All the tasks are GONE!!! I know TB keeps everything in text files, so I found the "… (read more)

TB v115.8.0 (64-bit) Closed the app and went to dinner Came back and opened the app. All the tasks are GONE!!!

I know TB keeps everything in text files, so I found the "calendar-data" folder and opened some files using NOTEPAD.EXE to find keywords I know represent my tasks. Sure enough, the data is there in the sqlite files.

What's the secret code that simply decides to not open those files and populate my task window?

Asked by Bob 3 weeks ago

Last reply by Bob 2 weeks ago

Firefox Mobile Webside Ad Frames causes Lags (Reboot sonetimes needed)

Hi Guys! Can high resources eatin' (maybe graphics, IDK) Ads, for Me in the Webside embedded and (sometimes) with 'movie' like movement decorated, automatically get bloc… (read more)

Hi Guys!

Can high resources eatin' (maybe graphics, IDK) Ads, for Me in the Webside embedded and (sometimes) with 'movie' like movement decorated, automatically get blocked?

My phone runs slow, 'even' with just 1 Tab open and only Firefox Mobile App on the phone active.

Sorry, I can't see the field I type in currently, maybe I writ a bad layout right now, but content matters XD.

Regards from Germany, Johannes

Asked by JohannesPaulHoffmann 3 weeks ago

Last reply by JohannesPaulHoffmann 2 weeks ago

  • Solved

Gmail endless login loop (but only in Firefox)

Hi I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless… (read more)

Hi

I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless loop on the Gmail login page. I select my account, enter my password, then get sent back to the account selection page.

The problem seems to be relating to me trying to link two Gmail addresses so that mail from one is forwarded to the other. I set up one account this way without any issue, but when I went to do it with a different account, I got an error code. After that, I was logged out of Gmail in Firefox and haven't been able to log back in.

Things I've tried so far:

  • Using a different browser. I can log in without issues in Chrome.
  • Logging in with a different method. Neither my password nor my passkey work.
  • Logging in with a different Gmail account. All of my accounts seem to be stuck in this way.
  • Disabling all my extensions. This doesn't help.
  • Clearing Firefox's cache. No luck here.
  • Restarting Firefox and restarting my PC. Turning it off and on again doesn't fix it.
  • Contacting Google support. They said they think it's a browser issue as I don't have any problems using Chrome.
  • Using Firefox's private browsing mode. This does work and I can log in to Gmail. However, I don't know exactly what the problem is because I've disabled all my extensions and cleared the cache in regular browsing mode and still can't log in that way.

So I have a partial solution (using Firefox's private browsing mode) but it's not a long-term fix. What else can I try? Has anyone else seen this problem before and been able to fix it?

Asked by alexblake2 3 weeks ago

Answered by zeroknight 3 weeks ago

FPS dropping smooth scroll

Hello, I need your help because i can't find solution to problem. On my macbooks air m1 i experience a very annoying thing: Often while i'm scrolling on websites smooth … (read more)

Hello,

I need your help because i can't find solution to problem. On my macbooks air m1 i experience a very annoying thing: Often while i'm scrolling on websites smooth scroll animation get choppy/sluggish for few moments and lagging. It's like animation is FPS dropping during the scroll. I tried lot of things on both device:

- tried without extensions - created new profiles - use without syncing data - disabling hardware acceleration (gets worst) - disable smooth scroll in settings (get worst) - completely remove firefox with AppCleaner and reinstall it - Reinstall macOS and just install firefox alone. I tried latest Ventura and Sonoma

I don't have clue why this happening but ruin user experience very bad. With Safari everything is fine and smooth. On my wife's device (macbook air m3) have same issue.

Do you have any idea how can i fix it?

Asked by Tiburtius 3 weeks ago

Last reply by Tiburtius 3 weeks ago

Homepage polluted by recently visited

Hi, this issue has been present for a long time for me, and with many versions of Firefox Nightly for Android. I'm always using the latest nightly for browsing Youtube o… (read more)

Hi, this issue has been present for a long time for me, and with many versions of Firefox Nightly for Android.

I'm always using the latest nightly for browsing Youtube only, with a set of specific settings and addons (since we can't use profiles on Android yet)

My problem is I've configured the Homepage to never show anything but a few URLs I chose to pin, you can see my settings and my homepage in the screenshots attached.

Despite the "Recently visited" setting being disabled, sometimes, but not everytime, the last pages I visited are added to the Homepage, after the pinned sites. I have no idea what triggers it or not, if I'm doing something wrong or if it's a bug.

Thanks for your help !

Asked by Nonoy7 3 weeks ago

Last reply by Paul 1 week ago

EXCEPTION_ACCESS_VIOLATION_READ

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why… (read more)

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why my firefox keeps crashing. I have link to the page so I am not sure what info is needed to help me. I can give screenshots or link info. I'm not sure if it's safe to post everything on report or what is necessary.

Asked by Shelly Bell 3 weeks ago

Last reply by zeroknight 2 weeks ago

  • Solved

Firefox browser starts flickering when maximized and when the theme is dark.

Hello, I'm using samsung odyssey g7 32' monitor connected to my laptop with a rtx 2060. The monitor is connected with a minidisplay port to display port cable. The proble… (read more)

Hello, I'm using samsung odyssey g7 32' monitor connected to my laptop with a rtx 2060. The monitor is connected with a minidisplay port to display port cable. The problem doesn't occur on the laptop screen but it does on the samsung screen. The flickering stops when i make the window a little smaller. I am using KDE plasma 6.0.3 but the problem was also present when i was using Hyprland as my desktop enviroment. I tried troubleshoot mode but nothing changed. I am seeking help. Thanks.

Asked by ersandemircan57 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

Can't close Firefox with multi pages opened through right clicking the taskbar.

Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809) When I right click the taskbar and press close Firefox, here comes the interface j… (read more)

Firefox Version: 124.0.2 (64 bit) Windows Version: Windows 10 LTSC 2019 (Version 1809)

When I right click the taskbar and press close Firefox, here comes the interface just as the screenshot uploaded. The blue close button doesn't response no matter how I click it and the Firefox's taskbar is flashing yellow. This bug only occurs on the first window of Firefox and only when user right click the taskbar.

It has been a long time for me wishing that some updates would be released soon to fix this issue, while noting happens. Or this bug is only for me?

Asked by Feeling Unreal 3 weeks ago

Last reply by zeroknight 1 week ago

  • Solved

Message filter setup isn't saved

I have had message filters set up for a long time. Recently I tried to make some changes (adding one filter, deleting others, changing the response). I find that if I c… (read more)

I have had message filters set up for a long time. Recently I tried to make some changes (adding one filter, deleting others, changing the response). I find that if I close Thunderbird and reopen it, all my changes are gone! How can I get the filter changes to stick?

Asked by coffent 3 weeks ago

Answered by david 3 weeks ago

  • Solved

CCC ONE emails not working with Thunderbird

Anytime I attempt to send an email in the CCC ONE application, I get this error message from CCC ONE: "Unable to perform selected action while the email application is o… (read more)

Anytime I attempt to send an email in the CCC ONE application, I get this error message from CCC ONE:

"Unable to perform selected action while the email application is open. Please close your email application and try again."

This error message persists whether I do have Thunderbird open or not. I also checked Task manager while I had Thunderbird closed and found no instance of it running. Is there any way that Thunderbird is running in the background? Or could it be if Thunderbird loads at start up that it's tricking CCC into thinking it's open all the time?

I contacted CCC ONE report and they advised me to attempt to change the name of a DLL file so a new one would be created to replace it. I tried that, the issue still persists. They also told me to try and uninstall and reinstall Thunderbird, which I did, and it still won't work.

Any ideas on how to fix this?

  • Attached is a photo of the error

Asked by Caleb Bales 3 weeks ago

Answered by Caleb Bales 2 weeks ago

Deleting TB emails

Previously, for years, selecting and deleting groups of emails took only seconds. For sometime now, the more emails selected to delete as a group causes the amount of tim… (read more)

Previously, for years, selecting and deleting groups of emails took only seconds. For sometime now, the more emails selected to delete as a group causes the amount of time to do so to become longer and longer. Minutes go by. It feels like instead of dealing with all of them at once, it's deleting one at a time, but that's just a guess. What can I do to get back to where it used to be? Thank you.

Asked by Gene54 3 weeks ago

Last reply by Matt 3 weeks ago

Failed to check for Updates

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed… (read more)

I recently have gotten a message about manually updating Firefox on my Windows 11 system. Even after I updated, I then I started getting the same message and also "Failed to check for updates" in the Firefox "about" box and settings page.

I even went about uninstalling Firefox and reinstalling it while deleting the Firefox Program Files and user AppData directories. I also checked for a Windows Firewall entry for the program.

Is there something in another directory or registry setting I need to delete or change? Or does Firefox use a different program for updating that needs a firewall rule?

Thanks for any help.

Asked by BobPiletteJr 3 weeks ago