Showing questions tagged: Show all questions
  • Solved

Youtube very laggy recently?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox… (read more)

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Asked by Dartagnan Rozycki 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Videos buffering and/or not playing

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip a… (read more)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

  • Rebooted my computer several times
  • Deleted my history/cache
  • Disabled my extensions
  • Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
  • Updated my computer
  • Updated my graphics drivers
  • Refreshed firefox
  • Uninstalled and reinstalled firefox (and rebooted my computer)
  • Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Asked by AccidentalRogue 2 months ago

Answered by AccidentalRogue 2 months ago

Browser not working on facebook games.

I have been playing a game on facebook for years. 4 days ago It stopped working. Other players are saying that they had to switch browsers ( to Chrome and others) and the… (read more)

I have been playing a game on facebook for years. 4 days ago It stopped working. Other players are saying that they had to switch browsers ( to Chrome and others) and they are able to play the games. Why can I not play on Firefox?

Asked by TeddyBears 2 months ago

Last reply by TeddyBears 2 months ago

  • Solved

Google Sheets mousewheel scrolling directly to bottom of sheet and disabling

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and… (read more)

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and horizontally.

Error is verified for all Google Sheets. Problem does not exist when accessing these sheets in Incognito Mode.

Error does not occur when accessing these sheets in Chrome.

Sheets is all but unusable without mouse scrolling capability.

Asked by Sean Thomas 2 months ago

Answered by Sean Thomas 2 months ago

  • Solved

The the United States USPS website does not work properly with Firefox!!

Support, The USPS website does not work properly with Firefox!! The Home page loads okay but there are multiple other issues with links not working. For instance all of … (read more)

Support,

The USPS website does not work properly with Firefox!! The Home page loads okay but there are multiple other issues with links not working. For instance all of the links under Quick Tools do not work except this one: https://www.usps.com/manage/po-boxes.htm. Other things don't work either.

Everything works fine that I tried with Google Chrome though! Please address soon.

Thanks

Asked by Wayne Carpenter 3 months ago

Answered by Wayne Carpenter 3 months ago

  • Solved

Error message will not let me open Firefox

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Do… (read more)

When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Does anyone know how I can fix this? Deb PS I need simple instructions, I'm not terrible techy.

Asked by Deborah Lief 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Youtube slow only on firefox

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handle… (read more)

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

Asked by nadum8 2 months ago

Answered by jonzn4SUSE 2 months ago

Can't play video or video plays with no sound on certain webpages only

Hello, about 1-2 weeks ago a very strange problem occurred - on some pages videos don't play at all or play without a sound. Can anyone help me with this strange situatio… (read more)

Hello, about 1-2 weeks ago a very strange problem occurred - on some pages videos don't play at all or play without a sound. Can anyone help me with this strange situation? For example, every video on youtube.com plays without a problem; on facebook.com every video plays with no sound at all; on some other pages video doesn't play at all. This problem is only with firefox, if I try to open the same videos with another browser everything is fine.

Asked by bobbyfm 1 day ago

Last reply by bobbyfm 1 day ago

  • Solved

Firefox does not appear in volume mixer in Windows 11

I have a Lenovo ThinkPad X1 Yoga Gen 6 (20XY005MGE) with Win11 Pro. All of a sudden, Firefox does not play any sound. I notice that it does not show up in the volume mix… (read more)

I have a Lenovo ThinkPad X1 Yoga Gen 6 (20XY005MGE) with Win11 Pro.

All of a sudden, Firefox does not play any sound. I notice that it does not show up in the volume mixer. I tried:

Youtube does not play sounds, the Spotify page notices that it cannot play sound (the spotify App for Windows works fine, though). News sites (tagesschau.de / video, deutschlandfunk.de / audio) play the video, but no sound.

I had the problem a few months ago already but I cannot recall the solution :(

Thanks for helpful hints!

Asked by Wolfgang-Hannover 5 months ago

Answered by Wolfgang-Hannover 4 months ago

Posting comments

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry … (read more)

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry

Asked by V G 3 months ago

Last reply by jscher2000 - Support Volunteer 5 days ago

  • Solved

Google Search on Firefox not working

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google M… (read more)

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google Maps, but Google Maps cannot find a location, because it uses a Google search. I tried the fix in about:config, but it had no effect.

Asked by grahamppink 3 months ago

Answered by grahamppink 3 months ago

Why can't Firefox copy text anymore?

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using ver… (read more)

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

Asked by FirefoxUser73 3 months ago

Last reply by zeroknight 1 month ago

Firefox won't start after updating. How to restore the previous version without losing profile data?

Firefox won't start after updating to version 123.0 on Ubuntu OS. At the same time, no errors will appear, and there is also no specific crash report that would help und… (read more)

Firefox won't start after updating to version 123.0 on Ubuntu OS.

At the same time, no errors will appear, and there is also no specific crash report that would help understand the reason.

How to restore the previous version without losing profile data?

Asked by MarkR 3 months ago

Last reply by zeroknight 3 months ago

  • Solved

Youtube low FPS when put to fullscreen.

I am having an issue where youtube videos played at higher quality stutter when put to fullscreen. Up till about 720p60 works fine, at 1080p60 and above the framerate bec… (read more)

I am having an issue where youtube videos played at higher quality stutter when put to fullscreen. Up till about 720p60 works fine, at 1080p60 and above the framerate becomes unstable.

Things I have tried: - I have tried going into media.media-capabilities.enabled and changing it from false to true - I have set network.buffer.cache.size to 262144 - I have disabled all my plugins - I have tried changing my user agent to windows/chrome

My current setup: Firefox 122.0, Macbook pro Sonoma 14.1, Apple M1 Pro chip

Curiously, if I make a new firefox profile and play a video there, there is no stutter. Does anyone have ideas on how I can fix my current profile?

Asked by markus.maomao.ang 3 months ago

Answered by zeroknight 3 months ago

sending of the message fails - "Sending of the message failed. The message could not not be sent because the connection to Outgoing Server (SMTP) timed out".

Hi All, Greetings!!! For the past two days, I have got the error like "Sending of the message failed. The message could not not be sent because the connection to Outgoing… (read more)

Hi All, Greetings!!! For the past two days, I have got the error like "Sending of the message failed. The message could not not be sent because the connection to Outgoing Server (SMTP) timed out". So I have restared our router (Broadband Modem), and then tried to send the mail, but the result is same. Then I have tried using my mobile network (using hotspot method), this time mail was sent sucessfully. Please help me to solve the issues...

Thanks Karthik

Asked by Karthi Keyan 5 months ago

Last reply by Wayne Mery 4 months ago

Unable to show iCloud contact photos

When Thunderbird is set to synchronize from an iCloud contact CardDAV, it is unable to show the photos for the contact. I am using TB 115 on Windows (problem is platform … (read more)

When Thunderbird is set to synchronize from an iCloud contact CardDAV, it is unable to show the photos for the contact. I am using TB 115 on Windows (problem is platform independent).

Steps to reproduce
  1. Have an Apple ID. Use iCloud contact's web UI to create a contact and upload a photo for them.
  2. Get an app password for the Apple ID.
  3. Add iCloud contact as a CardDAV address book in TB. Should use https://contacts.icloud.com/contacts/ as the carddav location. The actual carddav URL I got is something like https://p123-contacts.icloud.com/12345678901/carddavhome/card/. (not a real link)
  4. Sync the address book. The photo would not display correctly.
My investigation

Apple's carddav API server returns in its vcard a HTTP URL as its PHOTO field, like:

PHOTO;VALUE=URI:https://gateway.icloud.com/contacts/12345678901/ck/card/123
 456789abcd12345678abcd1234567


(not a real url; you can export the vcard if you have done the above reproducing steps) However, this URL cannot be directly accessed (would return 401 saying "Missing X-APPLE-WEBAUTH-USER cookie"; see e.g. this github issue). However, the cookie is not really needed; I can use HTTP basic auth with the same credential for the carddav server (in this case it's the apple app password, yourappleid@apple.com:1234-abcd-5678-dcba).

Potential fix

The current implementation directly puts the carddav photo URI into an HTML img tag. I think Thunderbird can make an AJAX request to fetch the image with the credentials and then put the result into an img tag.

Asked by EtaoinWu 4 months ago

Last reply by Matt 4 months ago