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  • Solved

MacOS Firefox crashes when view youtube video in fullscreen

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted." Some information about my system: Fire… (read more)

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted."

Some information about my system:

  • Firefox version: 122.0.1 (64-Bit)
  • Macbook Pro M2
  • MacOS Sonoma 14.3.1

If there is a way to get more information that you would require (like logs) please describe how I access them, so I can share them.

Asked by a Little Otaku 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile.

when clicking an email link this is shown "Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird proce… (read more)

when clicking an email link this is shown

"Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

How do I make Thunderbird instead open a new email?

This is on Fedora

Asked by johannes 2 months ago

Answered by johannes 2 months ago

Thunderbird began attempting connecting old servers

Hi, from this morning I get an error message in my Thunderbird "Login to server . . . with username . . . failed" to my old email addressed. In "Server Settings" none of… (read more)

Hi, from this morning I get an error message in my Thunderbird "Login to server . . . with username . . . failed" to my old email addressed. In "Server Settings" none of the "check for new messages" is marked. I have used this setting for long time, but now I receive an error message every few seconds and cannot work. I was with TB115 and updated to the newest version, with no avail. many thanks for your help Shaul

Asked by skatzir 3 months ago

Last reply by skatzir 3 months ago

html5 video full screen mode exits randomly: multiple browser windows, multiple monitors.

I often like to have 2 browser windows open with multiple tabs going on each window. Recently, however I noticed that whenever I watch a video in full screen mode on one … (read more)

I often like to have 2 browser windows open with multiple tabs going on each window. Recently, however I noticed that whenever I watch a video in full screen mode on one monitor then I switch focus to the second browser window to do other various activities, the video playing on the other monitor will sometimes exit out of full screen mode and continue playing in the original embedded small screen size. So far I've tried disabling all but the most essential extensions, put the theme back to the default mode, made sure my graphics card is fully updated, and even attempted a few setting changes people have recommended for fixing similar issues, but nothing seems to work.

As of right now, the only workaround would be to use the picture in a picture mode and put that to full screen, but that isn't ideal as picture in picture mode is set to be "always on top". I could also use a different browser, like Chome on my second monitor which doesn't seem to cause the video to exit full screen mode, but again, I typically prefer to use firefox for most things online.

Anyway, I'm now out of ideas on what to try to get firefox to behave in the way I want it to.

Asked by saholiday 2 months ago

Last reply by zeroknight 2 months ago

Thunderbird Beta 124.0b5 won't close properly (shutdown)

As stated in the subject, Thunderbird Beta will not close properly, leaves 4 remnant tasks in the Windows 11 task manager that I have to close manually before I can open … (read more)

As stated in the subject, Thunderbird Beta will not close properly, leaves 4 remnant tasks in the Windows 11 task manager that I have to close manually before I can open the program again. This started with this last beta, prior one worked properly. Please advise on what further information I can provide so this bug can be fixed.

Asked by edfreeman 1 month ago

Last reply by edfreeman 1 month ago

Thunderbird Beta causing pc to slow down, has very large inbox size and large NSTMP files

Im using Thunderbird Beta release. Starting last week, my PC would become extremely slow, to the point it would nearly come to a complete halt. After digging around, I re… (read more)

Im using Thunderbird Beta release. Starting last week, my PC would become extremely slow, to the point it would nearly come to a complete halt. After digging around, I realized it was due to excessively large Thunderbird NSTMP files that were being created. I would delete them and the speed would improve. But then a while later, the NSTMP files reappear and gobble up all my Harddisk again. Part of the issue is the sheer large size of the file, which will consume all available space on my HD, which at present is 600GB. But it also eats up all my RAM so my system slows down til the NSTMP file is fully built.

I use this as imap with Gmail installed on a PC with a 1TB SSD

Today after my pc started slowing again, I started poking around and noticed my main Inbox is massive, 29GB, which there is no chance its that large. All Mail is only 1GB to give perspective

This has been going on about a week.

I tried repairing my inboxes and other folders, but that does not seem to have helped.

Asked by dparent1 1 month ago

Last reply by Wayne Mery 4 days ago

  • Solved

Windows taskbar doesn't unhide itself when firefox is maximised.

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) … (read more)

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) but in this case it remain hidden (Reality). Firefox along with all other spinoffs give same result. Chromium based browser works perfect, and taskbar automatically unhide itself.

As OLED screen have became common as monitor, Taskbar auto-hide is must. If this issue cann't be fixed I may have to change my primary browser which I used for almost 15 years.

Kindly, look into it. If Chromium can do it, why not Firefox.

Asked by idsks111 1 month ago

Answered by idsks111 1 month ago

TB Will not download emails for 1 account on PC, but works fine on Android

Symptom: 1. TB stopped downloading new emails for one account on PC. Solutions Tried without success: 1. Checked Email configuration and settings 2. Restart TB 3. Reb… (read more)

Symptom:

1. TB stopped downloading new emails for one account on PC.

Solutions Tried without success:

1. Checked Email configuration and settings 2. Restart TB 3. Rebuild Global Database by deleting global-messages-db.sqlite file. 4. Delete Saved passwords. 5. Delete all emails on webserver dating back to when problem began. 6. Change password on webserver.

Additional information.

Current version of TB: Version 115.9.0 Windows Version: Windows 10 Home 22H2 Email Webserver: Ionos Email Protocol: POP3

Issue Details: I use TB on my desktop to manage many different email accounts. Some from Gmail and some from Ionos. Last week, TB stopped downloading emails from one of my Ionos accounts. It still downloads from my other Ionos account and my gmail accounts. I use Aquamail on my Android device and it continues to be able to download emails for this same account. Additionally, I have a laptop with TB and it continues to download emails from this account without issue.

If you need additional information, please ask. Suggesting switching to IMAP is not useful and not a solution to my issue. I respectfully request that you Please do not go there (been down this road before). I want to fix the problem, not go around it.

Asked by Johnhoward28 1 month ago

Last reply by Johnhoward28 3 weeks ago

Microsoft's Copilot extension causing problems

I've been having problems with some websites not displaying content, others displaying error messages. So have been going through the Troubleshooting Mode and diagnostic … (read more)

I've been having problems with some websites not displaying content, others displaying error messages. So have been going through the Troubleshooting Mode and diagnostic process.

The cause is the MS CoPilot extension for Firefox.

Useful in other ways as I discovered several other extensions I don't need, hence have remained disabled.

Asked by longinthetooth 2 weeks ago

Last reply by longinthetooth 2 weeks ago

Inbox within an inbox

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently. Looking further I notice that one of my accounts has 'INBOX' as on… (read more)

I've been noticing apparent duplicate messages within my unified folders inbox on my desktop recently.

Looking further I notice that one of my accounts has 'INBOX' as one of its subfolders which is where the problem appears to stem from. When I look at that account in isolation (ie not in unified folders) I can still see the inbox as a subfolder.

The subfolder 'INBOX' appears to be a duplicate of the account's main inbox (it contains the same number of emails), which may account for the appearance of duplicates.

At a guess this is probably related to inadvertent moving of folders. I find that when trying to use the scroll bar (to scroll down the subfolder list), if the mouse strays slightly to the left it will pick up a subfolder and move it unintentionally. This can cause all sorts of problems with disappearing emails and the folder structures showing differently on different computers.

In this case the duplicate email problem only happens on my desktop. On my laptop I can still see a subfolder named 'INBOX' but it shows as empty and I don't see the duplicate emails in unified folders.

It would be really useful if Mozilla could introduce a 'confirm folder move' feature as that would eradicate inadvertent moves.

How do I resolve the apparent duplicate emails on my desktop? I am somewhat reticent to delete the subfolder 'INBOX' for fear of the potential consequences. . .

Asked by allan55 1 week ago

Last reply by allan55 2 days ago

Can't login to Yandex mail

trying to get email - got this error; How do I fix this?????????? Happening last few days. my email: [edited] @yandex.com Sending of password for user pizzipie did n… (read more)

trying to get email - got this error; How do I fix this?????????? Happening last few days.

my email: [edited] @yandex.com

Sending of password for user pizzipie did not succeed. Mail server pop.yandex.com responded: [AUTH] login failure or POP3 disabled, try later. sc=75IVcg0DLKo0_290005_

Asked by pizzipie1 5 months ago

Last reply by david 5 months ago

Huge battery drain on Pixel 8 Pro (Android 14)

Noticed my phone having terrible battery life, from battery usage you can see that Firefox is highly likely one of the main culprits. I have observed the same over a few … (read more)

Noticed my phone having terrible battery life, from battery usage you can see that Firefox is highly likely one of the main culprits. I have observed the same over a few days on the last two Firefox builds. It seems that it's not respecting the "Restricted" battery usage in Android (or Android is not restricting it, I have no idea), but you can see today's battery usage linked here: https://photos.app.goo.gl/pMByjqq6Q5GigcQu8

Asked by syn 5 months ago

Last reply by syn 4 months ago

Sending Emails in Thunderbird

I have used Thunderbird email for many years. Starting today, I am not able to send an email. I get the following error message: Sending of the message failed. An error… (read more)

I have used Thunderbird email for many years. Starting today, I am not able to send an email. I get the following error message:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout007.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/24.106.196.86 AUP#Out-1220.

When I go to that web address, the web page says "Invalid Input".

What do I need to do to fix this problem? My email address is gbeale@ec.rr.com

Asked by gbeale 4 months ago

Last reply by Matt 4 months ago

  • Solved

Why does my firefox always prefer IPv4, while IPv6 is still available?

My ISP had provided the IPv6 service, edge/chrome/vivaldi are all IPv6 first and working well. Only firefox insists use IPv4, although it could also pass the IPv6 test on… (read more)

My ISP had provided the IPv6 service, edge/chrome/vivaldi are all IPv6 first and working well. Only firefox insists use IPv4, although it could also pass the IPv6 test on https://test-ipv6.com, and the internal test on https://detectportal.firefox.com/success.txt?ipv6 It leads to some webpage extremely slow, even could not be accessed.

I've tried privacy mode, but the problem is still there. IPv6 in about:config is enabled, all related options are default. Is this a bug, or if there is any way could fix it by some special settings?

Waiting for your help, thanks.

Asked by tempwall 4 months ago

Answered by tempwall 4 months ago

Problems with Google on Firefox

On my laptop (121.0 on doze 10) I have no problems but on my desktop Firefox (121.0 on doze 10) started to struggle with Google a few months ago. Sometimes the Google sit… (read more)

On my laptop (121.0 on doze 10) I have no problems but on my desktop Firefox (121.0 on doze 10) started to struggle with Google a few months ago. Sometimes the Google site doesn't load, sometimes it loads but doesn't connect (no auto-complete, no search) and if it does work the result links often don't load when clicked. It's like Google falls asleep and then, when it wakes up, all is fine, until it nods off again. I have followed advice provided, cleared cache, cleared cookies, removed plugins and extensions, reinitiated and reinstalled. Running in safe mode seems to help, as in pages seem to load faster, but sadly does not eliminate the problems. Other browsers on this machine are not affected. No time sync issues.

Any suggestions?

TIA

Asked by Kevin McManus 4 months ago

Last reply by Kevin McManus 3 months ago

"this page is slowing down firefox"

I started getting this message today - "this page is slowing down firefox. To speed up your browser stop this page" How can I fix it other than to start using Safari. … (read more)

I started getting this message today - "this page is slowing down firefox. To speed up your browser stop this page" How can I fix it other than to start using Safari.

Asked by johnsclarkaia 4 months ago

Last reply by zeroknight 4 months ago

  • Archived

How to enable text prediction on Firefox?

On Microsoft Edge, whenever i type the first letter of a word it will suggest automatically the recent words that i have use. How to enable it on Firefox, i already brow… (read more)

On Microsoft Edge, whenever i type the first letter of a word it will suggest automatically the recent words that i have use. How to enable it on Firefox, i already browse the settings? I really need it on my job specially doing reports. We can only use Firefox to access our websites.

Asked by Will Reed 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Missing Local Folders

Hi. A few weeks ago I had a Thunderbird-is-already-running type message, and couldn't launch Thunderbird. I consulted these forums, and (as suggested) deleted the parentl… (read more)

Hi. A few weeks ago I had a Thunderbird-is-already-running type message, and couldn't launch Thunderbird. I consulted these forums, and (as suggested) deleted the parentlock file. That got me into Thunderbird, but all Local Folders were missing from my Local Folders list.

I consulted these forums, and (as suggested) deleted .msf files from the Local Folders folder (with Thunderbird closed). I restarted. These files did not regenerated, and the Local Folders are still inaccessible.

I can use the Thunderbird client to search for messages in the Local Folders. I can see these messages, but they cannot be opened.

Each individual Local Folder file seems to be there in the Local Folders folder. I appear to have only one profile.

I would really appreciate your help in reinstating the "missing" Local Folders, which contain (guess what) important e-mails. I've no technical expertise (any longer), so would need really clear instructions to follow.

Big thanks.

Asked by TheAndersons 2 years ago

Last reply by TheAndersons 1 year ago