Showing questions tagged: Show all questions

Private Windows Closing Unexpectedly

Hi! I'm trying to determine if I'm having a Firefox issue or not. I've been using Firefox for many years and frequently use private windows. I've got a new laptop with… (read more)

Hi!

I'm trying to determine if I'm having a Firefox issue or not. I've been using Firefox for many years and frequently use private windows.

I've got a new laptop with Windows 11 and have been noticing that my private windows are sometimes closing unexpectedly. After which, I can't get my tabs back. This has only happened with private windows, and not regular windows.

Is this an issue that's being reported in the community? Thanks.

Asked by pmench 5 days ago

Last reply by pmench 5 days ago

Version 125.0.3, Mac, tab crashing

Since upgrading to the last version, 125.0.3 I'm getting tab crashes. Is there any way to go to a previous version? I have not had any issues with the websites I'm vi… (read more)

Since upgrading to the last version, 125.0.3 I'm getting tab crashes. Is there any way to go to a previous version? I have not had any issues with the websites I'm visiting until this new version of Firefox.

Asked by robertglenanderson 1 week ago

Last reply by robertglenanderson 5 days ago

How to disable the 'download complete' pop-up??

Hi. Is there a way to disable this popup in firefox android? I see it's an option on desktop via support:config, but not mobile. It is persistent and takes up a good c… (read more)

Hi. Is there a way to disable this popup in firefox android? I see it's an option on desktop via support:config, but not mobile. It is persistent and takes up a good chunk of the screen. When downloading a lot of images in a row it makes navigation difficult.

I'm confident there's a way bc I'm sure tons of us have been asking the same question for a long time now. If not - 'new feature/bug request' I/we will do.

Thank you.

Asked by Carini Reprise 5 days ago

Firefox extremely slow to load pages or connect to Web sites after startup - Follow-Up

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (read more)

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Asked by mobilesuit 3 weeks ago

Last reply by mobilesuit 5 days ago

Cannot Share to a group...

I post or write something on my homepage. I then want to share my post to groups I belong to. I hit the share button and get this new and poorly designed response to shar… (read more)

I post or write something on my homepage. I then want to share my post to groups I belong to. I hit the share button and get this new and poorly designed response to share. I go to the 'group' share icon. It then lists the groups I'm a member of. So far so good. I then click on one of my groups that I want to share the post with. I get a response, like previously before this new change, allowing to write something to the group along with the post/image I want to share. But there is no 'share' button that allows me to share the post. When this hideous new change came into effect there was a sliver of blue at the bottom, obviously from the share button, and clicking on this allowed me to share my post. Unfortunately, the next day when I attempted to share my post, the blue sliver disappeared and there was no way I could share it to a group. For some reason I cannot take a screenshot of what I'm writing about. Your thoughts?

Asked by mrsammy7 5 days ago

Last reply by mrsammy7 5 days ago

How default new page sites are selected?

How default new page sites are selected? Is it possible to propose a new one? I thought that featuring https://www.openstreetmap.org/ may be interesting (it is a Wikiped… (read more)

How default new page sites are selected? Is it possible to propose a new one?

I thought that featuring https://www.openstreetmap.org/ may be interesting (it is a Wikipedia of maps - with open data dataset contributed by various people, that anyone can edit and is already quite useful).

I think that it may be of interest for Firefox users.

Disclaimer: I am significantly active in OSM community

Asked by matkoniecz 5 days ago

podcasts won't play

I can no longer play any podcast since upgrade to 125.0.3 The arrow/button to play any podcast is neutral, is not active. Or, on spotify if finding a podcast on gardeni… (read more)

I can no longer play any podcast since upgrade to 125.0.3 The arrow/button to play any podcast is neutral, is not active. Or, on spotify if finding a podcast on gardening, clicking the play button plays something on a completely different topic.

Asked by nmainferme 5 days ago

Tradingview no longer allows unlimited open tabs to view and tabs aften break and do not refresh normally

I am running Windows 10 (64-bit) Version 22H2 OS build 19045.4355 with the Firefox browser v125.0.3 and since updating to the latest Firefox version I am no longer able t… (read more)

I am running Windows 10 (64-bit) Version 22H2 OS build 19045.4355 with the Firefox browser v125.0.3 and since updating to the latest Firefox version I am no longer able to load more than 17 Tradingview tabs and the Tradingview tabs I do upload take a long to to refresh or to save changes too. I do not have this issue using other browsers.

Asked by heirloomguy 4 days ago

Video controls missing on homepage thumbnails

When I would mouse-over a thumbnail on the Youtube home page I use to get a video preview with sound and text controls displayed. Video preview and controls are now miss… (read more)

When I would mouse-over a thumbnail on the Youtube home page I use to get a video preview with sound and text controls displayed. Video preview and controls are now missing on homepage thumbnails. Is there a way to get preview and controls back ?

I cleared the cache and cookies...no effect. Problem does not exist with Edge browser.

Using Windows 10 / Firefox browser 125.0.3 (64-bit)

Asked by dee_veloper 5 days ago

Last reply by dee_veloper 5 days ago

HELP need my April history back. inadvertantly deleted it. Can't figure out exactly what was deleted or how to get it back.

Needed to look through my April history (pages looked at) in the Library. I had APRIL history up, ready to look through it. I tried to delete one page and it DELETED the… (read more)

Needed to look through my April history (pages looked at) in the Library. I had APRIL history up, ready to look through it. I tried to delete one page and it DELETED the whole MONTH. How do i get the APRIL history back? APRIL is gone from the list. jumps to March after the last 7 days

I went to RESTORE but this talks about BOOKMARKS It shows for today may 7, 149 items for example then it shows April 29, april 9, april 4 april 1, each with about 150 items but if I were to click on these it says will replace all BOOKMARKS,

thank you

Asked by toniact 4 days ago

YouTube not loading, showing only blank spaces

On my iMac 2017, up-to-date OS, Firefox won't load YouTube. It only shows the spaces for videos. Attached is a screen shot with the console info, but I don't know what it… (read more)

On my iMac 2017, up-to-date OS, Firefox won't load YouTube. It only shows the spaces for videos. Attached is a screen shot with the console info, but I don't know what it's telling me. However, on my MacBook YouTube works fine, so maybe I have a setting wrong on the iMac? Meanwhile, I just switch to Safari. Thanks for any help

Asked by wsand 4 days ago

YouTube videos randomly buffering

Hey folks, I've been noticing something peculiar with Firefox that's been bothering me lately. Whenever I try to watch videos on YouTube in resolutions above 1080p, they … (read more)

Hey folks, I've been noticing something peculiar with Firefox that's been bothering me lately. Whenever I try to watch videos on YouTube in resolutions above 1080p, they tend to randomly buffer. It's quite frustrating, especially when I know my internet connection is stable and other browsers don't seem to have this issue. Has anyone else experienced this problem with Firefox? And if so, do you have any tips or solutions to share? Thanks in advance for any insights!

Asked by ThanosZ97 4 days ago

Last reply by ThanosZ97 4 days ago

Cant use Tineye- used to work great until yesterday

Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). N… (read more)

Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). Now it won't search, a verify you're human window comes up, and I have to keep clicking squares, which I do - but then it says to allow cookies and start over. Well I don't want to allow cookies (I assume it's one of the options I have thru Firefox to block cookies), and I can't find where to allow cookies even if I did (I went to Firefox preferences etc) and I don't want to disable my VPN. Maybe I should mention that I just added or started a Mozilla account, as I have had immense trouble with my aol emails, and am trying to move everything over to a gmail account. My sign in to Firefox was the aol email, and I had to (try, I thought I did it) add another account, which I think I did successfully. So it was right after that, that all this started. Help please! Thank you!

Asked by PocketDan 1 week ago

Last reply by PocketDan 4 days ago

Last Update

Hi, first the last update tried a few times over some days to install. Never got confirmation that it has been installed successfully. When I go to "About Firefox" I'm ge… (read more)

Hi, first the last update tried a few times over some days to install. Never got confirmation that it has been installed successfully. When I go to "About Firefox" I'm getting the information that I'm using the latest version.

Now I have problems, mainly when using facebook (especially when I try to play games through facebook) that Firefox uses enormous amounts of CPU and Memory. This does not happen all the time but at least in 70% of tries. I attached 2 screenshots

If this happens I'm not able to close Firefox the normal way but have to kill the process in the task manager.

Any quick help would be appreciated. I would also like to know if I'm the only one experiencing this or if it's a common problem.

Asked by ahartz777 4 days ago

Why do certain types of 'links' not work in Firefox, but do on other browsers

I'm having trouble using a particular site, that I used to be able to in particular clicking on sub menu's from a context menu if that is the correct term, meaning I cann… (read more)

I'm having trouble using a particular site, that I used to be able to in particular clicking on sub menu's from a context menu if that is the correct term, meaning I cannot click an item/button to reveal a menu below it. From the image supplied there are 2 'menu's' with a < character that when clicked should reveal a sub menu of items, works in Edge/Chrome etc.. the only extension I have is Keeper.

Asked by jftowers 5 days ago

Last reply by jftowers 4 days ago

pop up ads

Apparently I have got Malware. I keep getting ad pop-ups on what ever I'm doing, it doesn't matter if I'm online or not. I have installed all kinds of adblocks nothing wo… (read more)

Apparently I have got Malware. I keep getting ad pop-ups on what ever I'm doing, it doesn't matter if I'm online or not. I have installed all kinds of adblocks nothing works. I have disabled Chrome like the internet says to. Still getting them. They are easy to get rid of but very annoying. Please help me. I don't want to restore to factory.

Asked by Keith Fonville 3 days ago