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Firefox sending multiple requests with useragent Mozilla 5.0

I'm getting locked out of a site I visit regularly. Their tech support sent me this reason: ‘Firefox browser (or some extension) is sending multiple requests to us with … (read more)

I'm getting locked out of a site I visit regularly. Their tech support sent me this reason:

‘Firefox browser (or some extension) is sending multiple requests to us with the browser User-agent "Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)"' This can't be happening from the normal usage, so we automatically block them because they are not the requests from genuine Googlebot crawler.

The possible cause might be using some browser extension that makes the request with Googlebot user agent.
Please make sure to disable all extensions (and remove that you are no longer using) and let me know so we could check on our end if that stopped?"

How do I find what is doing this and how can I fix it?

Steve Thomas

Asked by SteveT 3 months ago

Last reply by zeroknight 3 months ago

Serious problems with Firefox version 122.0

Since downloading Firefox version 122.0 on 1/23/2024 unable to log into my investments web site. Firefox version 122.0 not compatible with Fidelity Investments log in pr… (read more)

Since downloading Firefox version 122.0 on 1/23/2024 unable to log into my investments web site. Firefox version 122.0 not compatible with Fidelity Investments log in protocols, returns with refusal to accept good password / usernames. Closing Firefox and using Microsoft Bing or other browser works fine. Please look into this and release update/fix for version 122.0

Asked by Steve c 3 months ago

Last reply by cor-el 2 months ago

Firefox jump lists

I apologize for not knowing where to put this question. I have the latest version of Firefox installed and pinned to my taskbar. When I right-click on the Firefox icon … (read more)

I apologize for not knowing where to put this question. I have the latest version of Firefox installed and pinned to my taskbar. When I right-click on the Firefox icon that's pinned to my taskbar a list of things that I've downloaded as well as some other things shows up. Now I understand that I can manually clear these items, but that's a pain. I searched online for an answer and through my researching found that these items are called jump lists. I then searched for a solution for how to disable them and followed the instructions I'd found on a majority of sites that provided a solution. Even after doing this the jump list is still enabled and I don't know where else to go. I have attached two pictures showing the steps I've taken and that the jump list is still active.

Asked by firefox2653 3 months ago

Last reply by zeroknight 3 months ago

Open New Tabs

All of a sudden, I can no longer open new tabs in Firefox just by clicking the top bar (sorry, don't know how to describe this: the space that sits just below the line wi… (read more)

All of a sudden, I can no longer open new tabs in Firefox just by clicking the top bar (sorry, don't know how to describe this: the space that sits just below the line with 'File', 'Edit', 'View', 'History', etc. (Menu bar?) Formerly, when I had a tab open I used to be able just to click that line and a new tab would open. To open a new tab now I have to look to the right of the screen, and press the '+' button (Open a new tab Control+ 1) that appears in that same area just below the that is there. Not nearly as convenient. Please tell me how to fix this as simply as possible (I am not very computer literate). I have done nothing to change anything in the Firefox settings, so don't know why this happened all of a sudden. Very frustrating. My bookmarks all disappeared too, by the way, thoughI figured out how to resstore them to top of screen. I am using Windows 10 Thanks in advance, A frustrated Cynthia

Asked by CynthiaJ 3 months ago

Last reply by zeroknight 3 months ago

Stop jumping to a new search box or the address bar when searching. V122

Yes I have tried everything that has been written or suggested on how to fix the fixup. Still nothing has worked. About:config everything has been set to false that has b… (read more)

Yes I have tried everything that has been written or suggested on how to fix the fixup. Still nothing has worked. About:config everything has been set to false that has been suggested. It seems this latest version wants to eliminate our ability to customize and you even know how dangerous this is.

Asked by justoriole 3 months ago

Last reply by zeroknight 3 months ago

Passwords on phone not showing up on laptop

Hello, I use the Firefox browser on my phone and laptop, and have Lockwise on my phone where all the passwords are stored. Until yesterday, all these passwords would alw… (read more)

Hello,

I use the Firefox browser on my phone and laptop, and have Lockwise on my phone where all the passwords are stored. Until yesterday, all these passwords would always appear in my Firefox browser stored passwords. Now, they only show up in Lockwise on my phone and do not show up in the phone or Laptop Firefox browser.

I have followed this guide: https://support.mozilla.org/en-US/kb/end-of-support-firefox-lockwise and am syncing passwords across devices, but this did not solve the problem.

Has anyone else encountered this and know how to fix it?

Thank you.

Asked by spampinatodesign 3 months ago

Last reply by Paul 3 months ago

"Your browser is being managed by your organization"

"Your browser is being managed by your organization" is on the top of my settings page and it preventing me from using some of my streaming services. I am at my home, don… (read more)

"Your browser is being managed by your organization" is on the top of my settings page and it preventing me from using some of my streaming services. I am at my home, don't work at a job where I would ever be on a network, what the heck? It is some name I don't even know. Did I get hacked? Is it a virus? Nothing I have seen on here so far has worked, and I AM NOT A LINUX USER. (After looking at other answers, seems to be a problem with Linux.) I am on Windows 11. Thanks!

Asked by jbunds 3 months ago

Last reply by cor-el 3 months ago

firefox 122 (mac) - tab crush

just downloaded Firefox 122. opened firefox and tried to open facebook (with only one other tab open)...got error message "Gah. Your tab just crashed." see attached me… (read more)

just downloaded Firefox 122.

opened firefox and tried to open facebook (with only one other tab open)...got error message "Gah. Your tab just crashed." see attached message.

tried "restore tab", cleose tab. opened another tab....same error....BUT ONLY FOR FACEBOOK!!! (not shouting, emphasizing). other sites open just fine. And FB opens in other browsers.

tried deletring all cookies and data, too

thanks for your help

Asked by akatako 3 months ago

Last reply by zeroknight 3 months ago

Trouble with managing bookmarks

Hey hi, Problem that's been going on for MONTHS now - when I use the bookmark manager to sort out my bookmarks, it will often 'drop' them a few lines above or below wher… (read more)

Hey hi,

Problem that's been going on for MONTHS now - when I use the bookmark manager to sort out my bookmarks, it will often 'drop' them a few lines above or below where I wanted to place them. Trying to move the misplaced bookmarks just means chasing them around the page with them NOT going where I want them, and often moving other bookmarks OUT of place. The only workaround I've found is to kill the manager and reopen it - but this often has to be done SEVERAL times to fix the problem, and it can happen again minutes later on another bookmark. Given I had to give up on the drop down bookmark toolbar because it reverts to the top of the list EVERY TIME I try to use it, I have been using the manager to access everything. The fact that it also doesn't work correctly is making me INCREDIBLY frustrated with your product. Do you have a fix, or should I ditch Firefox and find a better browser?

Asked by jollyrayda 3 months ago

Last reply by zeroknight 3 months ago

Firefox 122.0b9 stops responding when the file dialog is triggered

No crash report, no trace, no anything. I click "Save [insert] as...", and Firefox hangs and stops responding. Windows automatically shuts it off when clicking. Launching… (read more)

No crash report, no trace, no anything. I click "Save [insert] as...", and Firefox hangs and stops responding. Windows automatically shuts it off when clicking. Launching Firefox again sometimes says there was a problem reloading the session, but that's not guaranteed.

Asked by TheTank20 3 months ago

Last reply by zeroknight 3 months ago

Google Meet is not transmitting video or screen sharing in FF 122

I've looked for solutions, some had weird MTU settings, some needed to enable hardware acceleration in Chrome, but haven't found a solution that works. Created a new prof… (read more)

I've looked for solutions, some had weird MTU settings, some needed to enable hardware acceleration in Chrome, but haven't found a solution that works. Created a new profile to try that out, but still no dice.

I can do a test recording in Google Meet, which displays my video just fine, but when playing back, it's just a black screen, and that is also what happens if I share my screen. Participants get a lot of black.

I've been using Firefox with Google meet for many years, and never had this problem before. I did report the issue in Meet, but it's not likely to attract much attention from Google.

Suggestions much appreciated.

Asked by sdlarsen1 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox Browser

I got a notice from Mozilla that Firefox was updated over night. Now when I hit a link it goes to edge instead of Firefox. In the Firefox settings, it still says that F… (read more)

I got a notice from Mozilla that Firefox was updated over night. Now when I hit a link it goes to edge instead of Firefox. In the Firefox settings, it still says that Firefox is my default browser. I do not want to use Edge. How do I fix this. I have used Firefox for many years.

Asked by mmcdonald3945 3 months ago

Last reply by TyDraniu 3 months ago