All Products Support Forum

i made a custom firefox colour setup for my desktop machine, and it doesn't have any option to save it- because of this, on my laptop which is synchronized to my desktop's firefox settings, it is not showing up at all and if i go to firefox colour it isn't there for me to add. so how do i DO this???

i do not want to maker my custom setup public so it is not available to all, it is my own setup using some of my own artwork which i do NOT want made public on the internet.

there MUST be a way to save it however and let my laptop's firefox also display it,m yes???

and on that topic, why isn't it just automatically synchronizing when everything else does?

Hi! Relaying this for another Firefox user. Whenever they go to Google Images, it seems like the images don't fully load. GIFs don't play, and it ends up showing the preview rather than the full image. This isn't happening on other sites like Bing. Any ideas what could be causing this? A uninstall and reinstall didn't help.

Thank you so much!

Hi, I have a problem with my firefox app. Everytime I play or skip a port of a video, it plays stuttering and return normal only If I rewind some second (if I pause it nothing change). Anyone knows why? Is there some way to solve this problem? I have deleted every data, cookies etc, every add-on and reinstalled the app but nothing changed. I also formatted every setting of my device but same result. Oh, also, this problem don't happen with other apps like gallery or chrome video (I hope bitrate doesn't cause problems).) .

Hi Everyone, IPv6 not working in Firefox, but in Google Chrome, Windows CMD, Microsoft Edge, and Opera is working fine, I'm using Cisco Secure Client as a VPN Client, and connect to the VPN IPv6 will enable and you can use IPv6 easily, but in Firefox only IPv4 working, and the problem only in Firefox

Hi everyone,

I'm used to typing one or two letters into the address bar and then the down arrow to access the same handful of websites every day. A few weeks ago, Firefox started randomly moving these around so that the same letters that have always made it open the same URL now opens a different URL and I have to actually search the suggestions. How can this annoying behaviour be fixed?

(a few months ago, the address bar wouldn't delete entries, but this problem vanished as mysteriously as it appeared)

FF version 122.0.1 (64-bit), Windows 10

I can not log into my Harley ride planner account. Its not the websight as I can log in on my I phone. I get this message.The resource at “https://www.harley-davidson.com/etc/designs/h-d/images/dropdown-arrow-white-2.png” was blocked by OpaqueResponseBlocking. Reason: “nosniff is true and mimeType is an opaque-blocklisted MIME type or its essence is 'text/plain'”. How do I fix this? Thank you Paul

When you switch the language in a text field, the focus on that text field is lost and the focus goes to another browser tab. This only happens if at this time a video is playing in mozilla in picture in picture mode with the Always on top option enabled. How to fix it? (Ubuntu 22.04)

How to reproduce the bug: Jump to the address bar, and then press shift, ctrol, alt or windows_start, you can see the address getting deleted. You can also see it in Google Sheets and Microsoft Excel Online, it just deletes the cell, or a selection of multiple cells. --Interestingly on Google Docs it doesn't delete but just move the cursor to the first character when a string is selected.

 It happens only once per mouse click, or focus change

What I expect: Shift, Control or any mod key should not delete content or move a cursor

Thanks!

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

When I attempt to sign into my Amazon account my email is in the autofill box, so I press continue as instructed. The passward box displays a long line of dots that cover the entire box and will not let me enter a password or erase those dots. I have changed my password and that allows me to sign in to my account ONE TIME. The same thing occurs every time I try to sign in. The autofill is not working properly. If you will clear the autofill on my Amazon account I will enter a password.

Hello, Live videos in youtube are not starting. No issue with regular ones. Also FB reels don't have sound and I need to press two times on play to start the video.

I tried with Chrome and Edge and I don't have such issue.

I have no extensions or add-ons installed. Cache and data are cleared.

Could you please help me?

Ancestry.com freezes up under Firefox. Cannot manipulate trees. Get message that says page is slowing Firefox down. Works under Chrome.

Hi, on my current Firefox setup, I have a search engine shortcut in my Top Sites on a New Tab page. It's a quick one for Amazon, I can't figure out how to add others though. I saw reference to it in this old support issue, but I can't find how to do that anymore.

After facebook messenger upgraded their security chat with end to end encryption call/video is not possible in firefox. Call/video buttons even disappeared. However i can call from microsoft edge web browser for example. Is this some kind of bug with mozilla? Anyone have experienced this too?

You may have heard about this, Youtube (and parent Google) have recently declared war on adblockers and non-Chrome browsers. I have reason to believe they have escalated that war to deliberately crash non-Chrome browsers, at least slowing them down to make them non-responsive.

In the past few days, browsing Youtube has caused my system to stop responding requiring a power cycle to clear the problem.

Has anyone else encountered this problem? Is this just a bad setting, or is Youtube acting as malicious as I believe them to be?

Hello, I'm using a document management system (SeedDMS for those who know) through Firefox 122.0.1 (64-bit, canonical 1.0, downloaded from packages.ubuntu.com for focal, running on Debian Bookworm, kernel 6.1.0-17-amd64/Debian 6.1.69-1 x86_64, X.Org X Server 1.21.1.7, KDE Plasma 5.27.5, KDE Framework 5.103.0, QT 5.15.8, i7-5820K, GeForce GTX 1070).

Within this document management system pdf.js (v4.0.379) is being used to preview/view PDF Documents. After starting Firefox the PDF view inside the DMS works fine until I suspend (to memory) and resume my machine. Regular HTML-content looks fine but the resumed DMS session shows only blank (all white) Pages inside the PDF view. Changing to a different PDF file doesn't help. The number and size of these pages is presented correctly. I can even select and copy (invisible) text from these blank PDF pages. The problem applies to all PDFs, whether they're single or multi paged, have images inside them (like with PDFs from a scanner) or not, etc. Reloading the page/closing reopening the affected browser window doesn't help, i.e. the problem persists.

I recently found out, that this also applies to PDF files directly opened inside Firefox (which also seems to use pdf.js as a PDF viewer), that is, this is not related to a specific site like my DMS.

The problem always persists until I kill Firefox and start it over.

Pdf.js seems to use a canvas inside a div (see screenshots attached) to draw the visual PDF content and another div to make the text layer selectable/searchable etc. I don't know what's happening to canvases on a system suspend/resume cycle in Firefox on Linux, but I suspect that's where the problem originates from.

This problem already affected older versions of Firefox and pdf.js.

Please let me know, if you need further information from my side to investigate that issue.

Thanks a lot!