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Cloud-based database issues with Mozilla

Our office uses a cloud-based database. Mozilla won't allow me to "check" boxes to do database searches for specific things. Google works fine, Edge works fine, but not M… (read more)

Our office uses a cloud-based database. Mozilla won't allow me to "check" boxes to do database searches for specific things. Google works fine, Edge works fine, but not Mozilla. Any ideas on how to fix this would be appreciated. Thanks!

Asked by lwelcome 3 months ago

Last reply by cor-el 3 months ago

multiple background processes created when live streaming

Hello Mozilla Support, Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes. I don't care why its happening, I just w… (read more)

Hello Mozilla Support,

Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes.

I don't care why its happening, I just want a definitive fix for the issue.

I'm so aggrieved at this happening constantly, if you cannot provide a firm resolution to this issue, i will simply move to another browser.

I've tried your about:config setting restart to false and other fixes but still keeps happening.

I await your reply.

With Regards,

Mark

Asked by Mark Robinson 3 months ago

Last reply by zeroknight 3 months ago

web2forms hCaptcha not working (blocked??)in Firefox browser

I have used Web2forms for my contact form on my Staic Website. Works perfectly with other browsers. However, Firefox does not render the hCaptcha atall. This is the rele… (read more)

I have used Web2forms for my contact form on my Staic Website. Works perfectly with other browsers. However, Firefox does not render the hCaptcha atall.

This is the relevany html

   <script src="https://web3forms.com/client/script.js" async defer></script>

Asked by gp 3 months ago

Last reply by gp 3 months ago

Firefox thinks I'm still in a country I left a week ago

I recently traveled to Australia for two weeks. While there, I used my mac laptop (with Firefox as my primary browser) on a mix of both wifi-without-VPN and hotel wifi wi… (read more)

I recently traveled to Australia for two weeks. While there, I used my mac laptop (with Firefox as my primary browser) on a mix of both wifi-without-VPN and hotel wifi with a VPN back to my home network activated.

I have been back home for more than a week. Other browsers on the same laptop as well as other devices (like my phone) that I took with me on the trip correctly reflect my location (east coast, USA). However, Firefox stubbornly insists that I am still in Australia. The net effect of this has been to break my access to YouTubeTV, which is not available in Australia.

I have tried: - Logging fully out of my google account on firefox and logging back in (at which point the 2FA prompt on my phone says I'm trying to log back in from Australia) - Deleting all cookies, cache and website data - Fully uninstalling Firefox, including deleting the Firefox folder in ApplicationSupport

None of these have had any effect.

Within YouTubeTV, I can force an update to my location, which will temporarily reflect correctly that I am in the US. But it still won't let me play anything if I'm using Firefox, and within Firefox, will soon revert to location unknown. Other browsers on this laptop, and other devices, work fine.

I am at my wit's end. Please advise.

Asked by ffhaphl 3 months ago

Last reply by zeroknight 3 months ago

Always ask you where to save files is broken and uselesss

Despite reading almost 100 questions about this exact issue asked for years, there still seems to be no answer, and no fix to get this function to work properly. Checkin… (read more)

Despite reading almost 100 questions about this exact issue asked for years, there still seems to be no answer, and no fix to get this function to work properly.

Checking the box should completely remove the drop box for location, and the entire point is that it should ask you where to save every file,instead of defaulting.

Asked by chadwitk 3 months ago

Last reply by zeroknight 3 months ago

Strange error on My.Nintendo.com

I encounter this error only on my.nintendo.com. However nobody else I know encounters this (even using Firefox) and I do not encounter it on Edge browser. When I open th… (read more)

I encounter this error only on my.nintendo.com. However nobody else I know encounters this (even using Firefox) and I do not encounter it on Edge browser.

When I open the site it stays for a few seconds, then loads an error page. Then this error page reloads itself every few seconds. I tried to include some Inspect tool details. Before a 404 error there are 303 and 302 responses. I live near my friends who do not have this issue (same ISP too) so it's not a regional issue. In the screenshots the four (and two more further down) red GETs below are all "304 Not Modified" status'd

I'm not sure what type of info I can dump from the browser or how, to help diagnose this. I'm on Windows 11 (though I was having this isue on my dual-booted Linux install too), on version 121.0.1 (see screenshot of About Firefox for more?)

Thank you for your time reading my post, please help me report this with more details.

Asked by nathan.zan6037 3 months ago

Last reply by James 3 months ago

Firefox could not download the search plugin from amazon.co.uk

The Amazon.co.uk search plugin was working but now its not and when i try to click "add search engine" a box pops up with Firefox could not download the search plugin f… (read more)

The Amazon.co.uk search plugin was working but now its not and when i try to click "add search engine" a box pops up with

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

another post suggested checking the about:config browser.search.region mine says "GB" which would be correct for .co.uk

All other search plugins work fine. Any suggestions?

Asked by JackDinn 2 months ago

Last reply by Terry 2 months ago

Why can't I allow a blocked extension?

Hello there. Some months back Firefox decided to block my Dragon NaturallySpeaking extension. This extension is needed so that I can properly control my browser using spe… (read more)

Hello there. Some months back Firefox decided to block my Dragon NaturallySpeaking extension. This extension is needed so that I can properly control my browser using speech as I have severe repetitive strain injury through typing. The explanation given is that the extension violates some privacy rules that Firefox have put into place.

Whilst I fully appreciate how Firefox is looking out for us, I am really puzzled as to why I do not have the option to say that I am not concerned about this issue and want to continue using the extension. The Dragon NaturallySpeaking software costs several hundred pounds, and it has now been rendered much less effective, which prevents me from working properly in my browser.

I have of course contacted Dragon NaturallySpeaking who just said that they were looking into it, but nothing has been done (presumably I am running a version that they no longer actively support).

Could you please explain to me why it is not possible to allow the users to make an informed decision about whether or not to continue to use an extension? I find it very hard to believe that an extension which is well established as the leading speech recognition software is a serious threat to me?

Asked by XyZed 4 months ago

Last reply by XyZed 3 months ago

Firefox reopens previous tabs while incognito window is active

As long as I have an incognito window open, Firefox will reopen old tabs everytime I open a new "regular" window, even if "Open previous windows and tabs" is unchecked. … (read more)

As long as I have an incognito window open, Firefox will reopen old tabs everytime I open a new "regular" window, even if "Open previous windows and tabs" is unchecked.

Asked by lokeyhermit 3 months ago

Last reply by Graham 1 month ago

  • Solved

Unable to open web page, "application/octet-stream " error

I'm trying to open a web page, which worked perfectly until about a week ago. The address is: https://xdaforums.com/f/xiaomi-poco-x3-pro.12163/ I now get a popup window,… (read more)

I'm trying to open a web page, which worked perfectly until about a week ago. The address is: https://xdaforums.com/f/xiaomi-poco-x3-pro.12163/

I now get a popup window, which tells me that I'm trying to open a "application/octet-stream (377 bytes)" and gives me the option of "open with" or "save file".

I don't want to do either, just view the page as before.

Asked by zapzog 3 months ago

Answered by cor-el 3 months ago

Firefox sometimes restoring previous session when I open it

In my settings, "Open previous windows and tabs" is not selected. And "Homepage and new windows" set to custom url. However sometimes when I open Firefox, it's automatic… (read more)

In my settings, "Open previous windows and tabs" is not selected. And "Homepage and new windows" set to custom url.

However sometimes when I open Firefox, it's automatically restoring the previous session. I can't consistently reproduce the issue but it randomly happens after I just close the Firefox and then open it sometime later.

Asked by Party Bunnie 3 months ago

Last reply by Party Bunnie 3 months ago

  • Solved

firefox 121.0.1 is blocking website widget?

Hi I am the admin site owner of the above site on th site we have a widget that lets us monitor who is in our teamspeak server from the home page this was working great u… (read more)

Hi I am the admin site owner of the above site on th site we have a widget that lets us monitor who is in our teamspeak server from the home page this was working great until I and other members updated to firefox 121.0.1. 2 days ago, now we get this message in the widget frame insted.

Firefox Can’t Open This Page To protect your security, server.nitrado.net will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

I contacted Nitrado support after reading this https://support.mozilla.org/en-US/kb/xframe-neterror-page They say they have fixed the issue but it still present after reinstalling the widget, clearing cache (server and firefox app) and server restart, this is effecting all our uses who use firefox, which is all of them :( can anyone help?

Asked by drstig 3 months ago

Answered by zeroknight 3 months ago

  • Solved

Last update broke add-ons overflow menu

After the last update, my add-ons overflow menu no longer works from the puzzle icon. It won't expand completely and you can't scroll down, therefore, I can't add or remo… (read more)

After the last update, my add-ons overflow menu no longer works from the puzzle icon. It won't expand completely and you can't scroll down, therefore, I can't add or remove add-ons to the bar. See Image.

Asked by D A 3 months ago

Answered by D A 3 months ago

Secure Connection Failed An error occurred during a connection to mail.google.com.

This happens now a lot, sometimes I can uninstall Firefox reinstall and it works. That worked this time but only for a few days. I am back once again to where I get this … (read more)

This happens now a lot, sometimes I can uninstall Firefox reinstall and it works. That worked this time but only for a few days. I am back once again to where I get this error on every place I visit. I have cleared my cache etc.. uninstalled reinstalled did a restore. It is only Firefox all other browsers work fine. No idea what to do anymore and am sad because I prefer Firefox. I only have standard windows 11 home security stuff installed so nothing special or fancy firewalls. Tried turning on default fire wall. Tried all the instructions on the more info page the error screen leads to.

This error occurs on most all websites or places I need to log into


Secure Connection Failed

An error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Anyone know why this is happening and a solution?

Asked by marie.dyson 3 months ago

Last reply by cor-el 3 months ago

  • Solved

Netflix and websites of banks ask for update FF, although I have 121.0.1

Dear reader, Websites like Netflix and websites banks ask for an update of FF,although I have the latest, 121.0.1 Netflix doesn't allow me to enter the website (see scre… (read more)

Dear reader,

Websites like Netflix and websites banks ask for an update of FF,although I have the latest, 121.0.1 Netflix doesn't allow me to enter the website (see screendump) The ASN-bank asks for an update but I can work around it (see screendump) Screendumps are in Dutch, they text is about asking for an update.

Can you help me out to fix this?

Thanks in advance. Frans

Asked by Frans 3 months ago

Answered by Frans 3 months ago

ctrl+w not closing tabs

ctrl+w stopped working. I can no longer close tabs in firefox using this shortcut. I have tried using the shortcut add-on but no matter what combination i use with ctrl+*… (read more)

ctrl+w stopped working. I can no longer close tabs in firefox using this shortcut. I have tried using the shortcut add-on but no matter what combination i use with ctrl+* nothing will close tabs. i know i can use ctrl+F4 but this is very annoying. What happened and is anyone else having this issue??

Any ideas would be so helpful. Did I turn off something on windows??

Asked by Dgunn 3 months ago

Last reply by Dgunn 3 months ago

Sub folders new message icons

I have many folders and sub folders and before the new upgrade each sub folder would show the number of new messages. Now only the main sub folder shows and if there are … (read more)

I have many folders and sub folders and before the new upgrade each sub folder would show the number of new messages. Now only the main sub folder shows and if there are messages only the first level local sub folders show new messages not the second level and third level.

Asked by sgaguy2 4 months ago

Last reply by sfhowes 3 months ago

Firefox shows garbled text since 121.0

Ever since the last update the browser's font has been garbled (tabs, address bar, settings page, etc). Some websites show this problem too. I tried downgrading back to… (read more)

Ever since the last update the browser's font has been garbled (tabs, address bar, settings page, etc). Some websites show this problem too.

I tried downgrading back to 119 and it displays fine. I was force updated back to 121 and it's broken again.

Asked by dale 4 months ago

Last reply by cor-el 4 months ago