All Products Support Forum

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving me having to terminate it through task manager. No error message ever come up, Firefox just freezes.

I think you need a place where users can easily report errors. I frequently find Firefox doesn't work with some sites, or stops working where it has worked before, especially where some login or click button is required. Have a look at this site, New Zealand government register for charities: https://register.charities.govt.nz/CharitiesRegister/ViewCharity?accountId=1ebd3717-79f0-e911-ba6c-00155d6b7730&searchId=6827e00b-e624-4fe4-ad80-8ccb4645ead2 I have to use a different browser now to access this site, which I frequently need for work.

Cheers

Hi, I have a problem starting yesterday. When I video chat with anyone using Firefox on FB messenger they can see me but I cannot see them. Only a black screen where they should be showing. I have tried everything from uninstalling to different settings. I have made sure also that permissions were set correctly. Also it has been giving the error "slowing page down" or what says. Nothing helps. Now if I use Edge or phone it works just fine and we can see each other. This has never happened before. Also, the messenger games wont work on firefox either, but will on others. Please help if possible or tell me how.

Thank you

Hi,

I tried to visit the following pages in Firefox 121 (running under Arch Linux) and they took minutes to load. They loaded in a fraction of a second in Chromium. Anyone have any idea what is wrong?

The blogger page is here: https://u-blox-ninaw-platformio.blogspot.com/2022/03/u-blox-nina-w-e-platformio-arduino.html

Here are a few forums that take minutes to load, I think they use the same engine as I see the same colorful loading animation: https://community.platformio.org/t/error-please-specify-upload-port/26218 https://forum.manjaro.org/

Does anyone have any idea what is happening or what I should do to alert the development team? Are these sites using technology not implemented in Firefox?

Best Regards,

Kevin

I have BitDefender and I keep getting the following notification: BitDefender blocking connection to gitcdn.xyz due to unmatching security certificate by firefox.exe. Can you please correct this?

Thank you

Hi, I just upgraded to W11 yesterday and having a weird issue with firefox. I have "combined task bar buttons and hide labels" set to NEVER yet firefox has a weird issue that no other open program has. I have firefox pinned to my taskbar (image 1.) When I click it (image 2) it's supposed to expand into a full size tab but it stays as just an icon.

But when I right click and open taskbar settings, firefox remembers that I have combine task bar set to off and correctly expands into a full tab (image 3.) I'm not sure if this is a firefox issue or a general windows issue. Thanks for any info anyone can provide.

Firefox changed the design on tabs and other features some time back. The whole user experience has been worse since the UX design was changed. For example, it's impossible to find out without going through tab after tab, which one is active and playing. I wish there was an option to reverse back to the old design.

Hi, it has occurred to me that I lose the browsing history of tabs that were open for a long time. By browsing history i mean the sites that show up in "Go back one page" arrow. The issue is that after a website has been open for some time (this seems to be in range of days, perhaps weeks) the browsing history of that tab is forgotten and the Go back one page arrow goes blank. I would like to be able to keep this history for eternity, is there any way to enable that?

To be clear, I use the feature to save tabs of my previous sessions and also the Simple Tab Groups extension.

Thanks in advance, Alex

I use Firefox on Raspberry pi os. I have a lot of help files saved in mht format. How can I open these files in Firefox? Chrome supports such files without additional configuration, but I would not like to use this browser on Raspbian, since it consumes much more resources than Firefox. It is undesirable to use a different format.

Unable to access Craigslist, Reddit, and similar sites due to SSL issues. Previously, I could click "Advance" and accept the risk to proceed, but this option is now missing. Clicking on "Advance" only displays a dropdown with an SSL error.

While I appreciate browsers prioritizing security, there should be an owner override. After all, I own my PC, and I should have the freedom to make choices, even if it means accepting potential security risks.

Did Firefox change this override option, or do we need to switch to another browser if we encounter this issue?

I've been having this reoccurring firefox bug every couple of months where randomly all audio from the application stops working is no longer available in the volume mixer of windows 11 (see example screenshot with twitch tab in background playing)

In the past, I was able to fix this issue by simply restarting the audisrv service and everything would work normally but now nothing I do seems to work. I've tried:

- Resetting - Uninstall/reinstall - Disabled all extensions - New profile

I do not have this issue on firefox dev or firefox nightly. If anyone has any ideas on how I could resolve or better diagnose this issue it would be much appreciated! TIA

Starting this morning I started to get an error message when trying to download files say"non app to open file." How do I go about fixing this? It says this not matter what type of app I try to open.

Thanks for any help in advance!

i am seeing the flatpack of firefox trying to roll back my install. but when i perform the download i get this.

Aborted due to failure (Error pulling from repo: GPG verification enabled, but no signatures found (use gpg-verify=false in remote config to disable))

Had it yesterday, happened this morning after the restart and just NOW, when I entered 6 lousy tabs, and they are NOT in the recently closed list either.. wups, gone, no tabs, setting has a check mark on open previous windows and tabs. Within 24 hours, lost the tabs three times with a non reported crash and Firefox closing itself with no warning.

I honestly do not think I am responsible to keep a backup of my browser history, I expect a browser to do that. I switched from Opera to Firefox not to long ago.. even Opera is a security risk.. at least it doesn't delete your tabs just for fun.

Very simple.. that happens once more and i am OFF this browser....

So I enabled push notifications for Google Calendar. Every time there's a notification, Google Calendar ask if I want to enable "Switch to this tab" for their notifications. I accidentally turned it on, then I managed to turn it off. Except it now keep asking me if I want to enable it.

Looking at the settings, the only two options available are "Always ask" and "Yes", with no way of just saying no... why?

I use firefox for browse internet, but after some time firefox start randomly crash. After some investigation i noticed in resource monitor that one of firefox processes has commit 100% of my computer memory. After some time that process reach maximum memory that my computer has and firefox crashed. But windows still was open (frozen with no content and windows XP border).

Hi,

After restarting my MacBook today, it seems like Firefox has been updated. When I signed in to my account, all of my passwords as well as my search history and personal customization have been deleted.

This is a very unfortunate situation. Please advise on how this can be restored.

Kind regards, Oskar

Hi, Folks. When I open "manage bookmarks" (Library), why does it always open at "other bookmarks"? This is at the very bottom of the alphabetical list (and empty) so I always have to scroll back up to the top. I've got a lot of bookmarks, so this is extremely irritating. How do I change this? I've searched for an answer. The only likely solutions suggest removing the "other bookmarks" folder, but the description of how to do that doesn't work. Nowhere can I find a "remove other bookmarks" option. And the delete option is greyed out.

I don't necessarily need to hide or remove it, as long as I can get the bookmarks manager/Library to open at the top, ie. "Bookmarks Menu".

Cheers, Ian