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Greetings Firefox Community

As I long time user and supporter (have donated and even got a shirt to show!) I have never had any issues with my beloved FF. If anything minor had happened, I would always find a quick fix on the community forums.

This one is an odd ball: for a while now Firefox forgets all saved passwords but only after a cold reboot (not a restart or sleep).

It's my elderly mum's laptop, which I manage for her using a remote desktop app. It's a fairly new Asus Vivobook with Win11, fully updated and free from viruses and hacks as we have installed paid versions of both Malwarebytes and HitmanPro.Alert. My Windows desktop runs exactly the same OS and those two security software, and my FF never ever forgets anything! The only difference is that her Windows and FF are set to the Italian language while mine is English.

After trying a "refresh", I exported her passwords and bookmarks and took the drastic step of completely wiping FF and even removing profiles. Reinstalled the latest x64 version and the problem is still happening.

Had a good look at both security software to ensure there was no funny setting to cause that to occur, fact is the laptop also runs Chrome and Edge with all the same saved passwords yet those two pesky browsers never forget anything!

Personally, I'd much prefer for her to continue to use FF rather than the other two, so I am shouting out for HELP, please! Hope someone has seen this and/or knows how to fix it.

Many thanks in advance and Merry Christmas to all! Cheers Paul Perth - Australia

For over a week now I am receiving a popup from 'The Spruce' with the popup header being Mozilla Firefox (see Spruce.jpg). The popup has a facility to disable notifications from www.thespruce.com and I have selected this many times yet the popups keep coming several times a day. (see Spruce2.jpg). I have also visited the Spruce website and there is no unsubscribe link. I didn't subscribe in the first place and had never heard of The Spruce before this. Why is Firefox facilitating this spam that won't be disabled?

Open this url https://openfde.com/intro.mp4 and firefox shows "video can't be player because this file is corrupt".

Web Console logs: ``` Media resource https://openfde.com/intro.mp4 could not be decoded. intro.mp4

Media resource https://openfde.com/intro.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) Details: void mozilla::AppleVTDecoder::OnDecodeError(OSStatus): OnDecodeError:ffffcd9a intro.mp4 ```

`ffmpeg -i` with this video file: ``` Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/path/to/intro.mp4':

 Metadata:
   major_brand     : isom
   minor_version   : 512
   compatible_brands: isomiso2avc1mp41
   encoder         : Lavf58.76.100
 Duration: 00:01:51.77, start: 0.000000, bitrate: 3243 kb/s
 Stream #0:0[0x1](eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p(progressive), 4096x2304 [SAR 1:1 DAR 16:9], 3109 kb/s, 25 fps, 25 tbr, 12800 tbn (default)
   Metadata:
     handler_name    : ?Mainconcept Video Media Handler
     vendor_id       : [0][0][0][0]
 Stream #0:1[0x2](eng): Audio: mp3 (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s (default)
   Metadata:
     handler_name    : #Mainconcept MP4 Sound Media Handler
     vendor_id       : [0][0][0][0]

```

Chrome is fine.

I have been getting this error message for over a week now, PR_END_OF_FILE_ERROR. My internet is fine and I have restarted my computer a few time since the problem started. I have added some sites to the Exceptions list but even then they don't work properly. I have tried refreshing Firefox and changed the profile and they both didn't fix the problem. I am sadly not knowledgeable enough to make sense of the Web Developer Tools. The attached image is what my YouTube page looks like after add the site to the Exceptions list.

Whenever I open Firefox, it opens every tab from my previous session. I don't want this - if I closed the window, it was because I wanted it closed, and I don't need any automated system to re-open everything on the off chance I was wrong. I believe the setting for this is on the General tab, but as you can see in the attached screenshot, it's definitely off, yet the feature won't go away. I also tried changing the config settings, as listed here:

https://askubuntu.com/questions/1285172/firefox-always-restores-windows-and-tabs-after-reboot

, but it had no effect.

How do I stop Firefox opening these tabs without permission?

For whatever reason, I can't find a simple way to file a bug report. Starting 120.0, or maybe in 120.0.1, I've started seeing a cursor appearing next to buttons and other components on web pages that you definitely would not expect to see cursors next to.

It seems that a cursor has started to display when I click on web components even if it's not a text entry field. I've included a screen shot that includes a cursor appearing next to the Refresh button in Gmail, for example.

There's even a cursor appear in the "Browse" button on this very page in the Add Images section.

I frequently use GroupMe on desktop from Firefox, on two separate computers (a self-built desktop, and a Dell Latitude laptop).

Starting sometime over a week ago, I have been unable to drag & drop or otherwise upload photos in my chats. The only method that works is pasting direct URLs of JPGs.

In all other circumstances, I get the uploaded image error attached to this post.

Two different GroupMe support agents have said that, since image upload is still working in Edge, that it's a Firefox problem.

Tried clearing cache, site cookies, reset the browser, ran in troubleshooting mode...same result every time.

This is not the "image file size too big" error. I used to routinely post captures from the Snipping Tool, and I can't anymore.

I'm not sure where else to go to troubleshoot this. It's very annoying. Any suggestions?

WILL YOU STOP THAT PATRONISING "HMM, WE'RE HAVING TROUBLE FINDING THAT SITE" MESSAGE NOW

IT IS OBVIOUS THAT IT SHOULD SIMPLY SAY " NO INTERNET CONNECTION" IT IS INFURIATING.

DO IT NOW OR I WILL KILL MYSELF.

Whenever I open Firefox on Chrome OS, which I installed via the Linux shell terminal, it says in settings that the browser is managed by my organization. However, I don't have a school account signed in or anything.

I found how to backup and transfer my normal bookmarks, however I really need to backup and transfer my bookmark toolbar, specifically on the Mac version. I can only find the PC version instructions and they don't seem to translate between OS's.

Since approximately July 2023, Firefox gives me a beachball and pauses for about 10 seconds whenever I change between it and another app, or between one Firefox window and another. The same behavior does not occur with other browsers, likewise whether my connection is WiFi or wired.

I have No Proxy set in Network Settings. I am running a 2021 M1 Max Macbook Pro on Ventura 13.5.2.

I would appreciate any advice on how to troubleshoot and fix. Thanks.

Hello to everybody, My question: Opening local .mdb files (MS Access database) does no longer work in Firefox 120, but was ok in previous releases. The only choice is to save the file rather than onening it with MS access. Under Firefox settings/applications the file type .mdb does not appear. If I answer the question "What should Firefox do with other files?" with "Ask whether to open or save files" it has no effect at all. I expect to find an entry for .mdb files where to choose "always ask" as was the case earlier. Please help!

Regards Volker Zipp

Recently, I switched to Fedora 39. At first, Firefox was working fine, but after I logged into my Firefox account, the fonts of some languages stopped rendering, and this started happening with almost every site that was using system fonts.

As Firefox was acting up I was going to uninstall and reinstall. It was suggested that I "refresh" it instead. Following that "refresh" my tabs bar is missing. How do I get it back? Also now the address bar is below the bookmarks bar. I can live with that but I need the tabs bar. FFOX 120.0.1 on Windows 11

The topic says it all. How do I prevent Firefox from shifting my typing from the search field to the address bar?

I try to type a search into the field on my homepage but the cursor gets shunted up to the address bar and I can't find a setting turn it off. I would prefer my typing to stay where I place the cursor with a click rather than being shunted off somewhere else on the screen.

Hello, currently using 120.0.1 (64-bit) for macos and would like to know how to change behavior: When i'm trying to modify url in tab i'm currently working on and press enter/return it opens modified url in new tab for some reason. But when i hold option it opens it in current tab, is there any way to make it as default behavior? Thank you very much👍

Hi,

I am a student, who tend to mass download files at once. The annoying part is that after every download, firefox automatically opens up the downloaded file in a new tap. How can I disable automatically open files after download?

Thanks.

Extract media links is displayed in the firefox right context menu I want to hide it from the right context menu. What should I do. Can't it be hidden? Firefox Version 120.0.1 64bit Windows11 Home 23H2

I can't see the SYNC option in Settings so I...

Use about:config to change identity.fxaccounts.enabled = true I can now see 'Sync' in Settings When I go to "Sign into Sync", after I enter my password, it hangs for 10 seconds, then says Working, then always just hangs there forever. If I login to Mozilla using a different tab, it signs in ok.

I have tried this after successfully changing the password, and after restarting firefox.

I am using the latest Firefox version.

Any suggestions gratefully accepted.

I've spent many hours trying to fix this problem. When I click on a document that I want to view, it is downloading to my computer. I have the latest version of firefox on a windows 11 pc. Please assist.