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Bookmarks Disappear When Clicked On

I'm on MacOS Sonoma 14.0. Since the Firefox update to v. 119.0, I have had a really strange issue which is hard to describe, but I'll try. In the Bookmarks Sidebar, whe… (read more)

I'm on MacOS Sonoma 14.0. Since the Firefox update to v. 119.0, I have had a really strange issue which is hard to describe, but I'll try.

In the Bookmarks Sidebar, whenever I click a folder, it disappears from view leaving a blank, empty space. The folder is still there, and everything in the folder is visible, but the folder itself is just a blank space. When the blank space is clicked on, the folder reappears and can still be selected, but the folder beneath it becomes invisible. It is almost as though the background and the foreground text and folder outline are the same color. The same thing occurs with History. The bookmarks themselves never become invisible, just the folders.

Has anyone seen this behavior? Does anyone have any idea how to fix it?

Thanks.

Asked by Knocka 5 months ago

Last reply by zeroknight 5 months ago

Amazon Prime Video problem

Here we go again.... I have been watching Amazon Prime Videos on my Mac and also my HP computers for a long time. About 3 weeks ago, when I tried to stream a video, it wo… (read more)

Here we go again.... I have been watching Amazon Prime Videos on my Mac and also my HP computers for a long time. About 3 weeks ago, when I tried to stream a video, it would not start and I got an error message that the video was not available. After trying both computers, many times over the 3 weeks, I have gotten the same results. Amazon says it is the Firefox browser that is the problem and want me to install Chrome, which I DO NOT WANT on my computer. Can you fix the problem or help in any way?

Asked by biz67 5 months ago

Last reply by zeroknight 5 months ago

How do I enable javascript? I can't get into any of my banking or normal websites? Not sure if a Firefox extension caused this?

I would like assistance to enable javascript. Chase bank says in orderto perform activities, I need javascript. So, do other sites. I never had this problem before 2 week… (read more)

I would like assistance to enable javascript. Chase bank says in orderto perform activities, I need javascript. So, do other sites. I never had this problem before 2 weeks ago. Not sure what is causing this. I tried following instructions online that said I had to get to Firebox 'configure' box, but the instructions were too vague, bc I didn't see the prompters they said I should choose from? Please advise. Thanks!

Asked by ivov1 5 months ago

Last reply by Terry 5 months ago

Credit Card Nicknames

As a user, when creating and using a saved credit card, I'd like the opportunity to provide it a nickname. This would make it easier to distinguish if multiple cards are… (read more)

As a user, when creating and using a saved credit card, I'd like the opportunity to provide it a nickname. This would make it easier to distinguish if multiple cards are saved. This doesn't seem to be available.

Asked by d.angeles84 5 months ago

Last reply by Paul 5 months ago

Visited sites being saved, then listed if "+" alone is typed into address bar.

When a "+" sign is entered, alone, into address bar, a list of some visited sites instantly appears. How do I delete these sites and prevent sites from being saved in th… (read more)

When a "+" sign is entered, alone, into address bar, a list of some visited sites instantly appears. How do I delete these sites and prevent sites from being saved in the future?

I've searched everywhere I can find for an answer to this question, or for a place to submit it, and failed.

In Privacy & Security > History I've un-checked all except "Clear history when Firefox closes" which is checked. In > "Address Bar--Firefox Suggest", I've disabled all options.

I clear "Recent History, Everything" (Cookies and Site Settings are left unchecked) frequently.

Thank you for your help!

Asked by kadams28 5 months ago

Last reply by cor-el 5 months ago

Popup music player does not show.

I have two computers. One (this one) was down for repair, but it is operative again. A website I use has a popup music player. It works fine on the other computer. Popups… (read more)

I have two computers. One (this one) was down for repair, but it is operative again. A website I use has a popup music player. It works fine on the other computer. Popups are enabled on this computer, but the player does not work. The pop up opens, but the player never appears. Any ideas as to a solution?

Asked by docrocksradio 5 months ago

Last reply by cor-el 5 months ago

Unremovable user.js script

I installed a user.js script to my profile, and even after deleting the file itself, the settings keep changing to what it wants, despite the file being deleted. I've be… (read more)

I installed a user.js script to my profile, and even after deleting the file itself, the settings keep changing to what it wants, despite the file being deleted.

I've been troubleshooting this for a few hours now, and i surmise it got embedded in my firefox account somehow, because when i close firefox in task manager i can see a bunch of firefox processes doing stuff for about 30 seconds, and if i launch firefox again after that my browser is messed up.

In window's firewall i set a rule to not let firefox send and receive packets and while a block on receiving didnt do anything, the block on firefox sending data did prevent it from applying that fking user.js script. However, if firefox cant talk to websites its obviously useless, so im stumped.

I have deleted every single folder on my computer firefox uses, including cleaning the registry of its things aswell, so it has to be downloading that script from some server, but i havent been able to figure out from where. I assume its attached to my firefox account because, where else could it be getting the script from?

When i was installing the user.js script, i had no clue it would be so damn hard to get rid of. Thank fuck i have a backup of my profile.

Asked by NastyFlytrap 5 months ago

Last reply by cor-el 5 months ago

Need to uninstall recent update to Mozilla Firefox

I need to uninstall the recent update to Firefox. I have several "features" that were added which I do not wish to have. OR -- I need to be able to reinstall a prior ve… (read more)

I need to uninstall the recent update to Firefox. I have several "features" that were added which I do not wish to have.

OR -- I need to be able to reinstall a prior version of Firefox.

I do not wish to have to "fix" Firefox, just need to go back a few versions.

Thank you.

Asked by wellerla 5 months ago

Last reply by Terry 5 months ago

Trade-in in phone

I will be trading in my phone and I wanted to continue to access the sync history. How do I get a copy of my history to transfer to my new phone? I will no longer have ac… (read more)

I will be trading in my phone and I wanted to continue to access the sync history. How do I get a copy of my history to transfer to my new phone? I will no longer have access to the info once my trade-in is disconnected from my account. Thanks

Asked by fogish 5 months ago

Last reply by Paul 5 months ago

Stop Google "Sign-in" Pop-ups

Since pretty much the beginning of the internet, pop-ups were deemed a significant annoyance, so much so it diminished and ruined the users’ browsing experience and signi… (read more)

Since pretty much the beginning of the internet, pop-ups were deemed a significant annoyance, so much so it diminished and ruined the users’ browsing experience and significantly reduced efficiencies. Hence the addition of pop-up blocking settings to all browsers long ago.

However, for some unknown reason Firefox gives Google a free pass and allows their “sign-in” pop-up that pop-ups seemingly on every website you visit where you then have to then manually close the pop-up on pretty much every single website you visit - even though you have the pop-up blocker setting on ( and the only way to turn off a pop-up blocker is to specifically add a website to allow for pop-ups).

This is absolutely horrible and not acceptable. If you have the pop-up setting on, no pop-up should be allowed to get through no matter what it is or the source. If you allow one pop-up to continue then you should be allowing hundreds of thousands of other pop-ups as well. But you wouldn’t as you know this would be unacceptable, but again, somehow Firefox allows Google’s pop-up to go through and it pop-ups on pretty much every single website you visit.

Note that I selected Privacy and Security Setting as the "topic" above as that is were Firefox has it's pop-up setting (and where you can add exceptions to allow pop-ups for specific websites)

Asked by mg123 5 months ago

Last reply by zeroknight 5 months ago