All Products Support Forum

Using 118.0.1 (64-bit) under Linux Mint 21.2.

Apparent bug: Retrying failed "Web Page, Complete" case of "Save Page As..." does not retry downloading files.

1. Observed behavior:

1. With the extension "DuckDuckGo Privacy Essentials" enabled, typically if I do "Save Page As..." and choose "Web Page, Complete", then one or more files in the resulting "... Files" folder is missing compared to if the extension is disabled. This is probably as it should be. But...

2. In the downloads dropdown the download is shown as "failed". This is arguably as it should be, though the lack of information as to exactly which file download failed is unhelpful. Or arguably it is not as it should be, since from the point of the privacy extension user the download did not fail, it succeeded completely. But...

3. ***If I then click on the retry icon, it re-downloads *only the HTML*, not the files folder, and reports success.***

1. Expected behavior:

If a "Save As..." "Web Page, Complete" fails, then retry should attempt to re-download all the files, or at least all the ones thought to have failed.

I need a new communication private app with modzilla, and something keeps turning my Internet and VPN off,vibneed to be able to Tell you whats going on, I can't update my apps and Google playstore is in the queue!

Hello! Since I updated Firefox to 118.0.1 (latest version when writing this) the Teams Large Gallery mode in Firefox is displaying black and eventually all the participants appear but the performance is 1 frame per minute. All the cameras are frozen and occasionally the display refreshes for one single frame.

Audio is working fine and default Gallery mode (only 4 camera displayed) still works normally.

Thank you!

When opening the following bookmark https://www.youtube.com/@msolrecords I end up with https://www.youtube.com/msolrecords and page not found. If I type the @ it works. I disabled enhanced tracking protection same result add youtube.com to privacy.query_stripping.strip_list same result Your help would be appreciated Regards, Ousmane

On Firefox Developer Edition, the URL is displayed in full with protocol and subdomain greyed out, domain name shown clear, and URL path also greyed out, as is standard. Examples attached include developers.cloudflare.com and chat.openai.com

However, I've noticed on a few domains the subdomain is not greyed out and shown clearly like the apex domain. Examples attached include uwu.ai (a paid subdomain provided by carrd.co) and pages.dev (default subdomain for Cloudflare Pages).

What manages this behaviour? Why do some subdomains get treated as apex domains would on Firefox Dev?

Mouse is Logitech MX Master 3 for business. When I scroll on Maps to zoom out or in, it zooms all the way out or in, even when I just do one "scroll click". Scrolling up and down works fine on other websites. Using the scroll wheel for zoom in Google Maps in other browsers (latest versions of Google Chrome, MS Edge, Brave) works as expected/fine, there it only zooms out/in one level.

It's not a new issue, it's been here for a long time, I just haven't bothered doing anything about it.

I have found another old thread about the same issue and the suggestion was to disable hardware accelleration. I tried that and it made the scrolling worse, but same thing happens, just slower and with choppiness. I have tried running troubleshooting mode. Still the same thing.

Firefox has been closing at random times. I do not see any crash logs in Firefox or event logs in Windows as to why this is happening. I can immediately re-open and it picks back up right where I left off. I am on Windows 10 enterprise 2h22, running Firefox 118.0.1 64-bit (this has happened in previous versions as well). I do have some add-ons, Tabliss, Cookie Quick Manager, Dark Reader, Sidebery, Lastpass, and Firefox Multi-Account Containers. I have checked each of these and uninstalled all of them but still happens. I have also uninstalled and re-installed and I am stumped. (I also have this same set up running on another computer but it has never done this to me)

Any ideas on what else I can try? Or other ways to investigate what is happening?

Using Ubuntu 22.04. I can upload and download files from /tmp and also from any directory on the home partition (or symlinked entirely within the home partition). However, I have a data partition with symlinks in the home partition, and Firefox throws a permissions error when I try to read or write from or write to one of those symlinked directories. So far, Firefox is the only app that exhibits this behavior.

I believe I need to change the "Security Context" in Firefox, but I haven't been able to figure out how to do that.

I describe the problem more fully here:

https://askubuntu.com/questions/1487763/firefox-cant-read-or-write-to-directories-symlinked-across-partitions

I will have to abandon Firefox if I can't fix this.

Thanks!

in firefox, tabs or bookmarks or anything dragable like downloads dont drag. I click and hold on them but nothing happens. I can drag whole windows, so it's not windows problem. When i restart my computer, the problem disappears for a little while but comes back.

Any help? Thank you

The horizontal scroll arrows are not working on Amazon prime video using Firefox on a pc running Win10.

It hasn't worked for some time and I thought it was an Amazon problem, but I've tried other browsers and devises and it works on all of them EXCEPT Firefox.

My Firefox for pc is up to date. I have uninstalled and reinstalled twice. I have tried cntrl +/- thinking maybe I just wasn't seeing them - they're not there. All drivers are up to date.

I don't want to use another browser but i use Amazon prime video a LOT and this problem makes it nearly useless. HELP please?

Hiya,

I use a theme which some years ago (after a change in the way Firefox handles dark-mode preferences) changed all UI and websites to use dark-mode. I was able to keep using the theme, and mostly override this behavior by setting:

`layout.css.prefers-color-scheme.content-override = 1`

However, this didn't take for some components, such as the sidebar and bookmark editor window, which still continue to use dark-mode.

Is there any way to completely disable dark-mode everywhere, and still use my preferred theme?

Cheers, Afraz

Hi, I am using Firefox 118.0 for Fedora that comes with my Linux distribution (Fedora 38 Kinoite). Everything was working fine, but as of today, when I try to start Firefox from a taskbar, my entire desktop goes black for a second and then returns to normal with Firefox not starting as if I didn't click on the icon at all. However, if I open the Terminal and run Firefox from there, everything works fine. I am not sure if the problem is related to Firefox, KDE Plasma or Fedora, so I will start here. I attach my system info below.

Terminal output (Firefox works fine from here): $ firefox Crash Annotation GraphicsCriticalError: |[0][GFX1-]: vaapitest: ERROR (t=0.40708) [GFX1-]: vaapitest: ERROR Crash Annotation GraphicsCriticalError: |[0][GFX1-]: vaapitest: ERROR (t=0.40708) |[1][GFX1-]: vaapitest: VA-API test failed: failed to initialise VAAPI connection.

(t=0.40708) [GFX1-]: vaapitest: VA-API test failed: failed to initialise VAAPI connection.

Operating System: Fedora Linux 38 KDE Plasma Version: 5.27.8 KDE Frameworks Version: 5.109.0 Qt Version: 5.15.10 Kernel Version: 6.5.5-200.fc38.x86_64 (64-bit) Graphics Platform: Wayland Processors: 8 × Intel® Core™ i7-8550U CPU @ 1.80GHz Memory: 15.5 GiB of RAM Graphics Processor: Mesa Intel® UHD Graphics 620 Manufacturer: LENOVO Product Name: 20L8S0SA00 System Version: ThinkPad T480s

I don't have the option to see or edit my saved credit cards in firefox's settings, autofill still works but I can't make any changes to my cards. I went into about:config and made sure both of the below setting are set to true and they were and it's still not working, there are no settings to change the autofill

extensions.formautofill.creditCards.enabled extensions.formautofill.creditCards.available

bp-a83a8b60-4fe9-4a58-9d27-908cd0231005 10/5/2023, 4:25 PM bp-570587d5-134a-4511-95e7-584bf0231005 10/5/2023, 4:25 PM bp-fbc94cef-e0df-4f3b-ac83-599320231005 10/5/2023, 4:25 PM

i posted a crash question yesterday and got an email asking me to post these the time is the same i assume because i hit "submit" at the same time for all of them i'm posting blind here because there was no link in the email back to my original post - maybe something else that should be fixed

My Firefox 118.0.1 on Win 10 (all current updates) is creating literally thousands of profile files daily. For example, at this moment there are 3957 profile files with names like

6D89348819C8881868053197CA0754F36784B4BFSF

in the directory C:\Users\(user)\AppData\Local\Mozilla\Firefox\Profiles\ywlawdlc.default-release-2\cache2\entries

There are also thousands of other profile files in folders from previous dates.

What is the purpose of this many profile files, and how do I stop their creation in such quantities?

Thanks Dave

I have FF set up to use only DDG. Part of this setup is that I have removed all other search engines from search options. Today Oct 7, 2023, when I booted up things were normal. About an hour ago I entered a search term in the browser and the search result came up on google. That should not be possible. I checked my settings and sure enough google has been added and placed atop DDG. Furthermore google cannot be removed when selected, the remove button is greyed out. The remove button is not greyed out when DDG is selected. !? What happened and how do I fix it?

Often, I am unable to submit with Foxfire. Usually, I disable a mess of blocking/privacy settings, and sometimes this works. Not today. The annoying ReCapta pictures/bridges/bicycles/sidewalks never showed. Never. Selecting the submission button failed to cause any kind of a reaction. Finally, had to use Chrome. What gives? Can this be fixed?

Oh, yeah, I'm a retired wildlife biologist, not a programmer, so please dumb it down.

I posted earlier about a search settings problem. I have been monkeying with things until I got a reply7 that led me to a fix. Except now I cannot see my addons on the toolbar and can't figure out how to make them visible. They seem to be there if I scroll over the spot but are not visible to me so that I can use them. Right click gives me the drop menu but left click gives nothing. And how do you get rid of that dang puzzle piece thing?

I have a new Sony TV that I'm trying to connect just with the buildings cable antenna but it isn't working I've been trying for 3 hours I've just moved in and haven't gotten an internet system yet.