All Products Support Forum

Hi Team

I have saved password in FF but unfortunately I have removed the saved password from one device .But it has removed from all my devices . Is there any chance to restore the data for me .

Recently YT is barely loading videos with the message "if playback doesn't begin shortly, try restarting your device" or it simply stuck tried on edge and it doesn't happened can anybody help me diagnose this problem?

Restarting FF doesn't always work has to be done multiple times, and it soon breaks after browsing or restarting the browser

The grey bar on the player does load but the player never plays its just back

(menu bar) Firefox > Preferences I see this in hundreds of links for help. But it does NOT exist. Please do NOT tell me to go to menu bar and click on Firefox. It is NOT there. It just is NOT there. There is no tab, link, drop down or ANY thing that says Firefox. There is no tab, link, drop down or ANY thing that says Preferences. The menu bar is there. File Edit History Bookmarks Tools Help. But NO Firefox and NO preferences. I want my page to show the |||\ at the top. But I do not want the bookmarks tool bar at the top. I do NOT want Picture in Picture to show at the top. I do not want the bookmark star to show inside the url. Where and how do I fix these things???

The text size in Worldle all of a sudden got very small. Same thing happened for two other word games I play. The problem doesn't happen in chrome. Did Firefox change the code? I've tried to enlarge the font but it doesn't help with the font inside the games' graphics. Appreciate any advice!

Hello!

So recently I made a purchase via a website with my credit card. Was a one time purchase and I want the credit card data to be deleted, but it keeps auto filling the form even after I deleted all cookies, browser history, cache and everything else. I searched forums that there is auto-fill credit card & address options but only in US and Canada and I am in Europe.

How do I delete this data stored in Firefox since it keeps auto-filling it even after I contacted the billing support to delete my information.

Thanks!

when I select an email to print the first page is partial, it's not the entire email that needs to be printed. then the other pages are blank

how to fix this problem ?

thanks Linda

I recently upgraded from Window 7 to windows 10. Ever since, the spacing between the bookmarks has significantly increased. I read several post about this and they all seem to be looking for something in Firefox. I think it has to do with something in windows 10, not Firefox. Any ideas? I've already done the Density/Compact thing. Slight improvement, but not anything like it was under Window 7.

Why does Firefox purposely choose to alienate their Android users by not allowing them to choose their own home screen. The Firefox web browser on Windows does.

As much as I distrust Google as a company and avoid using their products (as much as convenietly possible), I am very comfortable using their search engine and comfortable seeing a Google homepage with the Google search bar.

Firefox doesn't even give me the courtesy to: 1) know or understand which search engine I am using when I am on the "forced" Firefox homepage, or 2) set my own homepage. Therefore, I have to ensure the cursor is in the "search/web address" bar, start typing "google", and hit enter in order to get to the familiar Google homepage of which I am comfortable. I hate that Firefox forces me to do that!

Otherwise, I like using the Firefox browser as an alternative to Google. Nonetheless, it's your company and you can do what you like, but as soon as I come across an alternative browser that allows me to adjust it's settings to my preferences, it's adios MFr's to Firefox.

FYI, I would LOVE to meet the decision maker at Mozilla that OK'd this change and listen to him/her/they hem, haw and double-speak through their ridiculous justification. Another thing, while I'm at it.... Exactly, when did it become a better idea for companies (challenging the industry leader) to alienate their users?

As of the past few days the OneNote Web Clipper Extension has stopped working in Firefox. Is this a known problem? Is there a fix? I've tried refreshing FF and reinstalling the extension but the problem persists.

Dear Support:

How do I remove (not permanently-just toggle it off/on) POCKET from my Firefox HOME screen? I don't care for it but I don't want to permanently remove it either. I have tried going to the address bar and entering [about:config} and turning several [extension.pocket.xxxx] to [UNTRUE]. It made no difference.

Also, the 8 favorite boxes above POCKET, can they be locked so the favorites don't change UNLESS I want to change them myself?

Respectfully,

Walter J Baxter Jr

Since the Firefox update released 2 days ago (version 115.0.1) I'm constantly having an issue which causes the video to stop playing after the adverts. I eventually get a video unavailable message. I've cleared my cache but it's made no difference. I'm hoping that this is a known issue & that someone is investigating ?

While searching for something in Google, and when I'm tapping on the suggested images with the search results, the page is freezing. That's happening everytime when searching something in Google. Note: I'm using the Google search fixer add-on.

I need to transfer my profile to a new computer (Win 10/11). Unfortunately, the guidance provided - find %APPDATA%\Mozilla\Firefox\Profiles and copy it to a flashdrive - is inadequate.

This location has multiple files. Perhaps for a Firefox designer or programmer, that's not an issue. I'm neither. I need a precise list - with exact names - of the file or files that I need to copy.

Does a "profile" consist of one file or several files? Whichever the answer, what is/are the specific names of those files?