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Lost Tabs after multiple system freezes, forced shutdowns and crashes.

Hello, I am desperately trying to recover lost tabs from Firefox Browser after 2 crashes, freezing and forced shutdowns. I need the tabs for my work, and as usually hap… (read more)

Hello,

I am desperately trying to recover lost tabs from Firefox Browser after 2 crashes, freezing and forced shutdowns. I need the tabs for my work, and as usually happens, this has occurred at a time when I'm running to meet a critical deadline.

I've tried going to history, but the "recently closed tabs" option was greyed out:-( I've tried searching for other solutions, but cannot fine any that fit my situation. I'm not an IT expert - I know my way around what I need to use (i.e. professional worker), so clear & simple explanation would be much appreciated.

Can I recover the lost tabs from backed up data or a previous system image? My system is Windows 7, and I'm currently running Firefox version 115.0.2. All suggestions welcome!

Thanking you in anticipation off prompt assistance, MLH

Asked by PoodleFamily 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Profile changes after update

Hi all, I use to update Firefox with my Linux distribution package: I build the new package then upgrade it on the system. Anytime at the first launch of the new Firefox … (read more)

Hi all, I use to update Firefox with my Linux distribution package: I build the new package then upgrade it on the system. Anytime at the first launch of the new Firefox just installed version, it opens a new blank profile instead of my usual profile. I can set my usual profile as default by launch Firefox Profile Manager. So after update I launch from command line terminal or through launcher bar:

firefox -p

And It starts up profile manager, then I choose my usual profile and check it as default one. After that, when I open Firefox again, it uses my usual profile as expected.

Now the question: - is there a way to automate this procedure so I have not to repeat it anytime after I update the browser?

PS. I noticed my "profiles.ini" file is populated with a lot of profiles sections, likely maybe anytime I update, a new one is added in here. I don't know if it is a regular behavior or not.

Asked by ffoxer 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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[SOLVED] Keyword in bookmark caused Firefox to redirect all searches starting with the word "amazon" to Amazon

Whenever I type something in the URL bar that starts with the word "amazon," instead of getting a Google search for what I typed, I get redirected to Amazon.com with what… (read more)

Whenever I type something in the URL bar that starts with the word "amazon," instead of getting a Google search for what I typed, I get redirected to Amazon.com with whatever I typed as a product search. For example, if I type "amazon sucks" in Firefox's URL bar, instead of getting a Google search for the phrase "amazon sucks," I get an Amazon page with the word "sucks" pre-filled in Amazon's product search (and a screen full of socks).

I don't have a search keyword for "amazon" in my Firefox settings. As far as I can tell, no other magic word does the same thing. (For example, if I type "yahoo sucks" or "walmart sucks," I get the desired Google searches. I don't get redirected to a Yahoo or Walmart page.

How do I turn this behavior off?

Asked by Jon9 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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problem with proxy setting

i have problem with the proxy setting when i am setting ip address 127.0.0.1 to intercept the request this is the problem i am having please help me about this problem … (read more)

i have problem with the proxy setting when i am setting ip address 127.0.0.1 to intercept the request this is the problem i am having please help me about this problem and call me on [removed phone# from public] as soon as possible The proxy server is refusing connections

An error occurred during a connection to www.etsy.com.

   Check the proxy settings to make sure that they are correct.
   Contact your network administrator to make sure the proxy server is working.

Asked by thegreatalexander599 10 months ago

Last reply by Terry 9 months ago

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Small font size on some websites

Firefox is displaying a smaller font on some websites. It only does it new windows, not in a private window and other browsers are fine. Screenshots attached show the co… (read more)

Firefox is displaying a smaller font on some websites. It only does it new windows, not in a private window and other browsers are fine.

Screenshots attached show the correct size (first attachment) and the incorrect smaller size (second attachment).

It's not windows accessibility aka ease of access, as nothing else is affected. All pages are on 100% zoom. I've gone to settings -> font -> advanced and the "Allow pages to choose their own fonts, instead of your selections above" is ticked.

Any ideas please?

Asked by ldene 10 months ago

Answered by cor-el 10 months ago

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Extensions not displaying on toolbar or in customizations

My problems started after the upgrade to 113 when Firefox would no longer load at all. I tried deleting and reinstalling, but nothing changed until I moved the profile (y… (read more)

My problems started after the upgrade to 113 when Firefox would no longer load at all. I tried deleting and reinstalling, but nothing changed until I moved the profile (yeah profile mgr didn't work either). I finally got it to reinstall and ran sync but had to also reinstall my extensions/addons. The extensions appear to be working, but the are not displaying in either the toolbar area or in customizations.

I have tried searching all over and different solutions but thus far nothing has worked. That includes right clicking on the extension and selecting to add it to the toolbar.

I repeat, the extensions appear to be working though I cannot call some of them up (EverNote for example), and I need Lastpass on the toolbar for password generation and to access the vault.

Extensions ARE displaying in Chrome browser.eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Attached is image of customization scree that also shows toolbar area. No addons anywhere.

Asked by librewolf 10 months ago

Answered by cor-el 10 months ago

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Unable to switch off Google Safe Search

Over the last 3 days, I've been unable to turn off the safe search option using Google as the search engine. I get a message saying Safe search is locked. This applies … (read more)

Over the last 3 days, I've been unable to turn off the safe search option using Google as the search engine.

I get a message saying Safe search is locked.

This applies whether I'm signed in to Google or not, but doesn't occur in the chrome app for android.

I tried clearing cache, cookies & data etc to no avail.

So I completely uninstalled and reinstalled Firefox yesterday which worked fine, however I've noticed the locked safe search filter is back on today.

Any thoughts?

Asked by robinta1967 10 months ago

Last reply by robinta1967 10 months ago

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Widevine Content Decryption Module is not available in settings or anywhere

Hello. I am using Firefox 115.0.2 (64-bit) on FreeBSD 13.2 release. A few minutes ago, I logged in to (amazon's) primevideo. When I tried to play a video I got following… (read more)

Hello. I am using Firefox 115.0.2 (64-bit) on FreeBSD 13.2 release.

A few minutes ago, I logged in to (amazon's) primevideo. When I tried to play a video I got following error message:

Your web browser is missing a digital rights component. In your web browser's address bar, type about:addons, press Enter, and then on the left, click Plugins. For the Widevine Content Decryption Module, select Always Activate, and then refresh the video's page and try watching the video. If the video doesn't play, go back to Plugins, click the gear icon at the top of the page, and then click Check for Updates. When the plugins have updated, refresh the video's page, and then try watching the video.

I tried to find, and then download that "Widevine Content Decryption Module", but it seems like it does not even exist anymore. How can get it? Any suggestions/help will be appreciated a lot.

Thanks a lot in advance, usernamekiran.

Asked by usernamekiran 10 months ago

Last reply by usernamekiran 10 months ago

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Authentication code never reaches my account

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my… (read more)

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my account, but I never receive the code. He has added the "accounts" email to my contacts and I don't know what else to do or try. Any ideas from the community? I need my bookmarks after upgrading to Windows 11 and can't imagine trying to recreate them all.

Asked by brianna.cacchione 10 months ago

Last reply by brianna.cacchione 9 months ago

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Videos won't play in firefox

Every day. Videos won't play. sometimes one restart of firefox will fix it. sometimes multiple restarts are required before it'll work. The loading bar at the bottom of t… (read more)

Every day. Videos won't play. sometimes one restart of firefox will fix it. sometimes multiple restarts are required before it'll work. The loading bar at the bottom of the video (on the seek bar) indicates the video is loading but it won't play. There have been times where I have disabled every single add-on and it would not work. Add-ons do not seem to be the cause. I have tried it in a private browser window with no joy. I have refreshed firefox, I have uninstalled and reinstalled it. I have tried disabling my antivirus. I have tested videos on websites in other browsers with no issue. The issue seems to be with the video player itself. overlays seem unaffected, I can use the seek bar and it shows the captions. I have tested different websites including Youtube, Vimeo and Steam. I tried many tens of times to get it working today to no avail. finally when I closed nearly all my tabs, the video worked (but I had also opened TOR and run avideo in that), I am not sure if this is the cause. If the cause is having multiple tabs open, this is an issue for me. I have a learning disability and likely ADHD and I have a set of tabs as my homepages so I don't forget things. If It's not the mutliple tabs, then what else can I do?

Asked by tremault 10 months ago

Last reply by tremault 9 months ago

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¿Como puedo recuperar una parte del historial de Firefox que he borrado por error?

Buenos días a todos. Estaba revisando el historial de navegación de mi Firefox desde el menú Historial/Mostrar todo el historial. Como ya sabéis, para movernos por el h… (read more)

Buenos días a todos.


Estaba revisando el historial de navegación de mi Firefox desde el menú Historial/Mostrar todo el historial. Como ya sabéis, para movernos por el historial tenemos de ayuda un menu vertical a la izquierda, en el cual podemos seleccionar un determinado mes. Pero por error he eliminado la carpeta que decía "anterior a 6 meses" y me gustaría recuperarla.

Tengo entendido que Firefox guarda el historial de navegacion en el fichero places.sqlite, el cual ya tengo ubicado, pero no se qué hacer con el.

Agradezco cualquier ayuda. Gracias.

Asked by trentinoembajador 9 months ago

Last reply by trentinoembajador 9 months ago

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youtube in Firefox

When I go to youtube from firefox the page is WAY to large for the screen. This started last week. I can't figure out anyway to get the old screen back. Today I tried … (read more)

When I go to youtube from firefox the page is WAY to large for the screen. This started last week. I can't figure out anyway to get the old screen back. Today I tried going to youtube from google and everything worked normally. How can I fix this? I wasn't doing anything in firefox to try to manipulate youtube. It just started misbehaving on its own. HELP, I don't want to need to use google.

Thanks

Asked by mamlo 9 months ago

Last reply by mamlo 9 months ago

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on Android importing Chrome bookmarks to Firefox

Apparently Firefox mobile is different than desktop. On an Android phone I want to import my chromebookmarks into Firefox? I could not find an article on how to do it but… (read more)

Apparently Firefox mobile is different than desktop. On an Android phone I want to import my chromebookmarks into Firefox? I could not find an article on how to do it but yet found other people struggling and asking the same question.

Asked by mewaters68137 10 months ago

Last reply by Paul 10 months ago

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Opening profile directory

When I click on Profile Directory: Open Directory on the troubleshooting Information page it tries to open in kid3 instead of file manager (Dolphin file manager). Can I … (read more)

When I click on Profile Directory: Open Directory on the troubleshooting Information page it tries to open in kid3 instead of file manager (Dolphin file manager). Can I change this behaviour. Also happens with Thunderbird. I am using KDE Plasma on Linux. I just can't work this one out. I would be grateful for any suggestions.

Asked by udlwukc9w 10 months ago

Answered by Terry 10 months ago

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Firefox not sync my data

Dear Team, I am facing issue which is firefox sync issue even i have login my firefox account successfully but the data did not sync yet? Email: [edited] @gmail.com … (read more)

Dear Team, I am facing issue which is firefox sync issue even i have login my firefox account successfully but the data did not sync yet? Email: [edited] @gmail.com

Asked by nazmulhasanmasud0 10 months ago

Last reply by jonzn4SUSE 10 months ago

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Firefox 115.0.2 (64-Bit) on Windows 7

Contrast disappears when I klick 'Login' eg. on 'https://www.elektor.de/'; other browsers are ok. AdGuard on or off makes no difference. Kind Regards [removed email from … (read more)

Contrast disappears when I klick 'Login' eg. on 'https://www.elektor.de/'; other browsers are ok. AdGuard on or off makes no difference. Kind Regards [removed email from public]

Asked by klaus178 10 months ago

Answered by klaus178 9 months ago

Firefox not printing frame contents within webpage

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame cont… (read more)

Running Windows 10 and Firefox 102.9.0esr 64-bit. I seem to have affected the print facility so that the contents of a frame within a webpage do not print. The frame contents do show on the preview screen but then disappear when the Print button is pressed and they are not printed. The rest of the webpage is printed OK. Typically this happens to the 'Sellers Description' on an Ebay item. I have upgraded to Firefox 115.7.0esr but this has not fixed the problem. The print works fine on another machine running Windows 10 and Firefox 91.6.0esr 64-bit. Is there a way to get the full print back? Regards, LRB

Asked by lyn.bennett6 3 months ago

Last reply by lyn.bennett6 2 months ago