All Products Support Forum

I'm running Mac OS 12.6.6 and Firefox 114.0.1. When I try to log into my Google account, I get the message, "This browser or app may not be secure." I'm running the current version. Javascript is enabled. I've cleared my caches and data. I can log in to Google on other browsers, such as Safari. • This happened after I set up my browser to use Bing Chat, which required that I clear my cache and data.

I had to switch to a new Windows 11 laptop. I installed firefox my favorite browser. It has been a disaster. after 1 week of trying different settings I have been unable to log into Facebook, Ally Bank, Netflix and others. I have changed the delegated credentials from true to false and it doesn't work at either setting. I am either getting SSL errors, "Pardon the Interruption" on netflix and some sites just say "Unable to log you on". Please note that I can successfully log on all the apps on Edge.

I opened up my browser and all my active tabs which I have had for months are gone. I tried to go to recently closed tabs in history and it doesn't allow me to open. All are not available. Help!!

somehow i found old firefox history and files and when i tried re-add a profile history got ERASED!!!!!!!! is there a way to get history back?????? (files are from 2017)

An issue I am running into is with the paste option on Microsoft Word. I am clicking on keep source formatting in Word when I paste text, but the format doesn't carry over from the website I am copying it from. This is a Firefox issue because the format carries over when I paste a website's text using Microsoft Edge. Hopefully someone can solve this issue for me. Thank you.

Hi I'm experiencing slowness especially in youtube thumbnails scrolling down. when video is playing if I click on settings to choose video quality etc it takes like 2 minutes to even open. This slowness not present in edge browser. I want to try older ver but I thought if someone might experiencing same or know what might be the problem

First of all, let me just say that I love Firefox and refuse to use any other browsers

In my profession, I need to use Adobe products - somehow, the new Adobe Express (beta) will not run on Firefox browser, it run with no problems on Microsoft Edge and Chrome.

Do you have any idea what might have cause this issue? I understand that Adobe Express (beta) will go live soon, and it will be terrible that I couldn't continue on Firefox browser, I wonder if you can have Firefox developers take a look and maybe figure out with Adobe?

Thanks for listening and hope that you'll find a solution

I can't load any websites this morning. I keep getting the 'secure connection failed" error. I can't even get into gmail. I notice there was an update to firefox yesterday. I even uninstalled and then reinstalled firefox, but I still get the error. How can I get my firefox to work again. It was working fine yesterday before the automatic update.

There is a website where a certain page of it is broken but rest seems to work. How can I report this? I tried using private browsing to see if the problem was caused by cookies but it isn't. Other browsers work but firefox doesn't.

Hello? I have a comment for extension with history erase error. I use Firefox browser with the Grammarly extension. After Firefox's history erased, the Grammarly log in was signed out. After history clean, I want to keep Grammarly logging in. After Chrome's history cleaned, Grammarly extension was logging in. Can you add History feature for exception of stay app's log in extension after clean?

I have been unable to login/sign in to my job website. It is not a network connection issue, nor that the website is temporary unavailable.

I keep getting this message:

'If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web'

I cannot get the Firefox Browser Page to fit the screen on my laptop. I constantly have to hit <cntrl> - or + to zoom in and out. I have to do this for every tab I open. This isn't an issue with other browsers. I'm about fed up and ready to quit Firefox. I'm not "tech savvy" so if you respond use baby language. I'm operating on Windows 11.

I want to remove any and all auto suggested search options from the search bars within whatever website I visit, such as the one shown below. This is not related to auto suggested options with Firefox's URL bar. This is for the search bar within websites.

When I browse youtube I normally open videos in a new tab by right clicking on the thumbnail and selecting open in new tab - Menu is displayed with options specific to the LINK i just right-clicked on. i.e. "open link in new tab" , "open in new window" , "bookmark link", etc.

Now, when I right click on a youtube video thumbnail, a different menu appears, with options relating to the PAGE (itself)- i.e. "save page as..." , "save page to pocket", arrows to go to previous/next page, etc.

I tried to troubleshoot in safe mode but it's the same problem. This is on both my PC and Mac. What could the problem be? Appreciate your help!

Michael

Please can you help us, We have used thunderbird for many years. It updates automatically. We are sending email out to all different addresses, they are being received. However if we send an e mail to a G mail account it goes out and shows it gone but it does not reach the the g mail account . This is not just one person. this multiple g amil accounts. Our internet provider claims it is thunderbirds fault. Hope someone can help. John

See reddit post— no way I'm typing all that again! Reddit Post It's not that long, trust me— it's just that the code is long... I've attached a slightly different screenshot to the one I posted on the reddit post, but it makes no difference if you see one or the other, or both!

In summary, I've added a css code to my userChrome.css thingy to move the tabs below the search bar. I was also wondering what the best way to transfer my userChrome.css file + about:config settings over to a new version of Firefox. Due to not being admin of my laptop (I'm running it out of the .dmg file— besides, I always like to keep an older version of Firefox as a fallback), I have to install a whole new version of Firefox onto my laptop to update.

Thanks!

Why is it Firefox can't control META timelines. Both Facebook and Instagram jump down several posts while scrolling.... I was going to blame it on META till I found this doesn't occur with Chrome or Edge. Firefox is my preferred browser due to the many addon's available.