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  • Archived

open previous tabs

I cant select the open previous tabs cheq box. it doesnt work. Very frustrating! This is after i made firefox the prefered and protected browser. I cant change that it se… (read more)

I cant select the open previous tabs cheq box. it doesnt work. Very frustrating! This is after i made firefox the prefered and protected browser. I cant change that it seems.

Asked by goudgoed 10 months ago

Last reply by jonzn4SUSE 10 months ago

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Soundcloud stops working after signing into account

Whenever soundcloud opens without signing in, the website works fine and when signing into my account, the website functions normally but when i refresh my browser, the w… (read more)

Whenever soundcloud opens without signing in, the website works fine and when signing into my account, the website functions normally but when i refresh my browser, the website goes blank and then displays an error shortly afterwords. I had done every single thing to get this website working from disabling extensions as i have blocksite installed which i assumed was the culprit but nothing fixed, i used safe mode/troubleshoot mode but nothing fixed, i did a full uninstall of firefox (uninstalling firefox and deleting firefox data from application support on macos) and still, nothing worked and many more. the only thing that did work was clearing cookies and site data but that also signed me out of soundcloud and using incognito mode.

Is there any definitive way of fixing this as i use soundcloud on a daily basis and this is a massive annoyance for me to deal with?

Ive included screenshots, first two are when my account was signed in and the last is when i delete the cookies and site data, where i have been signed out of soundcloud.

Asked by uthmanali4 10 months ago

Last reply by uthmanali4 10 months ago

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Adobe Express (Beta) version won't run on Firefox browser

First of all, let me just say that I love Firefox and refuse to use any other browsers In my profession, I need to use Adobe products - somehow, the new Adobe Express (b… (read more)

First of all, let me just say that I love Firefox and refuse to use any other browsers

In my profession, I need to use Adobe products - somehow, the new Adobe Express (beta) will not run on Firefox browser, it run with no problems on Microsoft Edge and Chrome.

Do you have any idea what might have cause this issue? I understand that Adobe Express (beta) will go live soon, and it will be terrible that I couldn't continue on Firefox browser, I wonder if you can have Firefox developers take a look and maybe figure out with Adobe?

Thanks for listening and hope that you'll find a solution

Asked by davi 10 months ago

Last reply by PeterBBlaikie 10 months ago

  • Archived

e mails problems

Please can you help us, We have used thunderbird for many years. It updates automatically. We are sending email out to all different addresses, they are being received.… (read more)

Please can you help us, We have used thunderbird for many years. It updates automatically. We are sending email out to all different addresses, they are being received. However if we send an e mail to a G mail account it goes out and shows it gone but it does not reach the the g mail account . This is not just one person. this multiple g amil accounts. Our internet provider claims it is thunderbirds fault. Hope someone can help. John

Asked by john922 10 months ago

Last reply by Matt 10 months ago

  • Archived

Application login issue

Application login with url: "https://www-40preprod.cpc.ibm.com/services/partners/jp/reimbursesupport/" is not working from firefox. Application is working fine from other… (read more)

Application login with url: "https://www-40preprod.cpc.ibm.com/services/partners/jp/reimbursesupport/" is not working from firefox. Application is working fine from other browsers. We had OIDC redirect URL issue earlier which was fixed with this case: TS013165695. PMR team suspect issue is with firefox browser, please help us to resolve this issue as soon as possible. Thanks.

Asked by apoorva.b.g 10 months ago

Last reply by apoorva.b.g 10 months ago

  • Archived

Firefox will not play YouTube videos with Hardware Acceleration

This is a duplicate question because it was not solved the last time, and there were no other replies. 1. Works on all other browsers, but Firefox plays only audio and a… (read more)

This is a duplicate question because it was not solved the last time, and there were no other replies.

1. Works on all other browsers, but Firefox plays only audio and a blurry video (see screenshot). 2. PC is equipped with a beefy i9-13700 and RTX 4080; even with that CPU, disabling hardware acceleration eats up almost 25-30% CPU and it is not practical to watch videos that way. 3. Is this bug really not that common? Is it just me and that's why there's no traction for fixing this bug? 4. How do I elevate this request so someone takes action, in case we find no solution in this thread?

Asked by zaw 10 months ago

Last reply by waheedaman5828 10 months ago

  • Archived

how to prevent disabling an addon

hello firefox heroes, I am looking for a way to prevent disabling an addon. The addon is secondary, but for the sake of completeness: it's about the web blocker LeechBl… (read more)

hello firefox heroes,

I am looking for a way to prevent disabling an addon.

The addon is secondary, but for the sake of completeness: it's about the web blocker LeechBlock.

It was intended as an alternative to the web blocker ColdTurkey, but unlike ColdTurkey, which does not work for Linux systems, there is no password protection to prevent disabling and/or uninstalling the addon. Thus, it is quite easy to get distracted even though you don't really want to.

does anyone know a solution?

Asked by jan.pr 10 months ago

Last reply by cor-el 10 months ago

  • Archived

migrating browser data to new laptop

More than four years ago I created a mozzilla account on my work laptop, in hope of easier migration, syncing between devices, and similar promises. I signed into the acc… (read more)

More than four years ago I created a mozzilla account on my work laptop, in hope of easier migration, syncing between devices, and similar promises. I signed into the account, and have been happily using Firefox ever since, with that 1 time login, thanks for that.

Recently I got a new work laptop and I wanted to use syncing, but I unfortunately had to realise that I do not remember the password I gave 4 years ago (since I was never once prompted to provide it again). So I tried to reset my password. Up until this point I was never warned, that one e-mail account provided would not be enough for password resets.

I tried providing a secondary e-mail address, but that doesn't give me a password reset option. I also tried activating 2fa according to the tutorial, with two different apps (authy and google authenticator) but the browser always says invalid key, so I failed activating 2fa. I tried password reset, but it says I will lose all the data, I would like to sync, so that is not a reasonable option... I tried to manually migrate my profile over to the new laptop, by replacing "Profiles" folder contents on the new laptop, but that just makes Firefox unable to start even.

So I am at my wits end, and begging for help. Looked at reddit posts on how to get browse data to new pc and official support faq-s but I do not see a solution.

I am still signed in, on the old work laptop, that is where I'm writing this plea for help from.

I would really love to recover my account and sync it to the new device.

After typing it out I realize how "social engineeringy/hacky" this message sounds. But I'm willing to prove my identity, by any means necessary, and the account mail address is my name (that is also on my national id card).

Please help me, or advise me how to proceed and reset my password without losing all my data.

yours truly Ferenc Patai

Asked by ferenc.patai 10 months ago

Last reply by cor-el 10 months ago

  • Solved
  • Archived

Configure Firefox to always show menu bar, for all users

We are looking to mass deploy Firefox x64 for Windows to all staff in our organization, using SCCM. I know you can set a default home page in mozilla.cfg for all users, i… (read more)

We are looking to mass deploy Firefox x64 for Windows to all staff in our organization, using SCCM. I know you can set a default home page in mozilla.cfg for all users, including future users who don't yet have a profile on the computer Firefox is installed on. Is there a similar option so I can configure Firefox to always show the menu bar for all users? Preferably, another line I can add to mozilla.cfg so that I can easily copy that to all our machines? Thanks.

Asked by rick.sparrow 10 months ago

Answered by cor-el 10 months ago

  • Archived

More and more problems

About 2 or 3 updates ago...after the update I can not clear all my web browsing history. I have my homepage set to Firefox's " about:preferences#privacy " I usually cl… (read more)

About 2 or 3 updates ago...after the update I can not clear all my web browsing history. I have my homepage set to Firefox's " about:preferences#privacy " I usually clear all the ' stored cookies, site data ' through the " Clear Data' button. Have it set to clear ALL data. Also clear " History " data and too ALL data.

Then I use " CCleaner " to clear any data that might have been left on my PC. 
It/CCleaner too has settings to clean Firefox's Cache, history, cookies, download history, session and more which use to work very well on clearing all data of web browsing.   That doesn't do it anymore. 
 After all the effort I go through after closing Firefox to delete/eliminate all my browsing history... through the manual tic-buttons IN Firefox... AND with the settings to clear cookies, site data and history upon closing.  PLUS using CCleaner.  
I ALSO close down/disable my 'Wireless Network' modem EVERY TIME I close Firefox  because I've had programs... AV program... that had stupid-non-disabling auto update that would connect... on it's own... to the net and not only check for it's update but downloads updates on every program update-able.
 But with all the work and precautions....
NOW when I click on Firefox to start a whole new session... remember all the moves I take AFTER the last session... It/Firefox asks if I want to continue with my last session and shows the sites I was at the last time.
If there is anyway to get... MY PRIVACY BACK!!! ... I would LOVE to hear about it.
I would LOVE to have my "Firefox 2.0. " back where/when there were no problems.

Asked by ynot_jd 10 months ago

Last reply by Mich 10 months ago

  • Archived

after update issues

I love firefox, always use it. Yesterday my computer did updates and my quickbooks online stopped working on firefox. after I log in... it just spins. I had to open it on… (read more)

I love firefox, always use it. Yesterday my computer did updates and my quickbooks online stopped working on firefox. after I log in... it just spins. I had to open it on Edge and it works fine... but I hate edge. what can I do? I want my firefox to work on my quickbooks!!

Asked by diannalord 10 months ago

Last reply by Mich 10 months ago

  • Archived

clicking on reddit link then back-arrow to return takes you to top of reddit instead of where you were

hello, when browsing reddit- https://www.reddit.com/ If I click a post and read it, then click the back-arrow to return to- https://www.reddit.com/ It takes me to th… (read more)

hello,

when browsing reddit-

https://www.reddit.com/

If I click a post and read it, then click the back-arrow to return to-

https://www.reddit.com/

It takes me to the top of the page, instead of where I was when I clicked the individual post.

Other browsers return you to where you were when you clicked the post.

WIN 10, latest version of firefox

Asked by davidluce 10 months ago

Last reply by davidluce 10 months ago

  • Archived

why on many sites do I need to enter the back request twice before it goes back to the previous page? I am Using Mac OS 13.4

Why on many sites do I need to enter the back request twice before it goes back to the previous page? I am using Mac OS 13.4. This happens on both my M1 Mac Mini and my 1… (read more)

Why on many sites do I need to enter the back request twice before it goes back to the previous page? I am using Mac OS 13.4. This happens on both my M1 Mac Mini and my 14" M1 Pro Mac Book Pro. Surfing the web has become time consuming with FireFox. I have no problem with Brave, Safari, Edge and Duck Duck Go browsers.

Asked by mce.try 10 months ago

Last reply by cor-el 10 months ago

  • Archived

How to use a primary password on firefox for iphone

I removed firefox from my iphone because I don't want all my passwords available in the clear. No primary password is used, as far as I can tell. Let me know when/if th… (read more)

I removed firefox from my iphone because I don't want all my passwords available in the clear. No primary password is used, as far as I can tell. Let me know when/if this is fixed.

Asked by michaelbara62 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Out of control data clearing

How do I stop Firefox from out of control data clearing? There is a window under Privacy & Security / History / Clear History that opens a window that allows a user,… (read more)

How do I stop Firefox from out of control data clearing? There is a window under Privacy & Security / History / Clear History that opens a window that allows a user, in theory, to choose which components to clear (cookies, cache, etc.) In that window is a pull down menu to specify the time range to clear. A screen shot of that is attached. I do NOT want my cookies cleared unless I say so. I do not want cookies or some of the other components cleared from the last hour, I don't want them cleared from the last two hours or the last four hours or today. (And the "Everything" reference does not make sense syntactically in this setting.) A screen shot of that menu is attached.

It does not matter if I uncheck one or all of those boxes by cookies, cache, etc. When I open the browser the next time, they are checked again -- AND THE MOFO COOKIES HAVE TO BE MANAGED AGAIN, ETC., ETC., ETC.

What have a setting if Firefox is going to arbitrarily clear everything immediately or once and hour or by some criterion it has not revealed to the user -- nor has informed the user exists?

Anyone have any thoughts on a work-around?

Thanks.

Asked by Txasslm 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Websitefilter_Exceptions policy via Intune OMA-URI can't figure out multiple sites

I've successfully added all the admx profile settings we want for our deployment except I can't seem to get right syntax for adding multiple sites to the exception list. … (read more)

I've successfully added all the admx profile settings we want for our deployment except I can't seem to get right syntax for adding multiple sites to the exception list. We've successfully blocked all urls in the block oma-uri but for the exception it only shows a single example not multiple. (https://github.com/mozilla/policy-templates#websitefilter site) OMA-URI:

./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox/B_WebsiteFilter_Exceptions

Value (string):

<enabled/> <data id="WebsiteFilter" value="1*://*companyurl.com/*"/>

this works.. all internal sites are accessable. what i want to do is as well make these sites avail as well *://company.sharepoint.com/* accessable and

I've looked at https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Match_patterns but i can't seem to find proper format for multiple that doesn't cause line to either be ignored or errored out

any assistance would be appreciated

Asked by icebreaker_darkmoore 10 months ago

Last reply by Mike Kaply 10 months ago

  • Solved
  • Archived

Update to 114.0.2

After the Firefox update to 114.0.2 on my WIndows 10 desktop computer, the display of the Google Voice website became all garbled and vertical scrolling stopped working,… (read more)

After the Firefox update to 114.0.2 on my WIndows 10 desktop computer, the display of the Google Voice website became all garbled and vertical scrolling stopped working, making it impossible to read new next messages. My laptop, which has been turned off and has not taken the update, is still running the previous version and does not have the problem. I'm wondering if others have had the same issue.

Asked by Jeff B 10 months ago

Answered by Jeff B 10 months ago

  • Solved
  • Archived

subtitles out of sync in streaming services

Hello, I am finding that Firefox display incorrectly and out of sync the subtitles in streaming services like Hulu or Amazon Video. Subtitles dialogs appear around ten se… (read more)

Hello, I am finding that Firefox display incorrectly and out of sync the subtitles in streaming services like Hulu or Amazon Video. Subtitles dialogs appear around ten seconds before the actual audio plays that dialog. It doesn't occur when I am using Chrome.

Thanks.

Asked by dmbaber 10 months ago

Answered by dmbaber 10 months ago

  • Archived

Right click

I see this issue posted in other questions but none of the solutions given works. For one, the click on items you talk about don't exist, like the "Firefox Options and/or… (read more)

I see this issue posted in other questions but none of the solutions given works. For one, the click on items you talk about don't exist, like the "Firefox Options and/or Preference" is no where to be found, top left click on Firefox Icon or top right bars. The right click button does not work in your browser at all. I don't have this issue on my work computer or my work laptop and they are running the same version, 1140.1. I am use to: Right clicking Firefox icon in tool bar and a menu coming up that allows for several choices. Right clicking in the top bar with page tabs and being able to put the bookmark menu bar up permanently (the main reason I use Firefox, ease of accessing bookmarks which Chrome and IE make ridiculously difficult}. How do I get functionality of my right click back?

Asked by bsmith100 10 months ago

Last reply by cor-el 10 months ago