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  • Archived

How do I turn OFF FireFox as Default Browser

5eagle: Is there any possibility that the question 'How do I turn OFF FireFox as Default Browser' could be answered? This thread was archived, without conclusion, it seem… (read more)

5eagle: Is there any possibility that the question 'How do I turn OFF FireFox as Default Browser' could be answered? This thread was archived, without conclusion, it seems cor-el Top 10 Contributor Moderator was/is unwilling/unable to provide a solution/answer [2021 ish]. Like 'Shucks ' I would like to 'Turn OFF FireFox as Default Browser' I did not enable via settings so must have missed the opportunity to deselect when installed. If not possible to turn off please advise and I will uninstall and use another. 05 June 2023.

Asked by fiveagle 11 months ago

Last reply by James 11 months ago

  • Archived

Cancell old e-mail account .. @gmx.net

Hi I just wrote you a help request, regarding .. @gmx.net which is closed and not accesible anymore and I want to create a new account on relay. I understand that you sen… (read more)

Hi I just wrote you a help request, regarding .. @gmx.net which is closed and not accesible anymore and I want to create a new account on relay. I understand that you send a confirmation code to .. @gmx.net. Is there another way to autheficate me? My new e-mail adress is .. @gmail.com

Thank for your help.

Kindest


/edited emails from public forum

Asked by 2pike4 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Closed Caption is out of sync with Audio on HULU and Prime Video Works great with Netflix, HBO Max, Disney

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU a… (read more)

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU and Prime Video. All other streaming platforms work great. I am using Windows 7 64 bit

Any help would be appreciated

Thanks,

Bill

Asked by Bill 11 months ago

Last reply by chzuck 11 months ago

  • Archived

"File exporer" window doesn't open

I want to attach a file and I click on a button (everything works perfectly on Chrome). When I click, in the console I get this error: (firefox:3264): Gtk-WARNING **: 13… (read more)

I want to attach a file and I click on a button (everything works perfectly on Chrome). When I click, in the console I get this error:

(firefox:3264): Gtk-WARNING **: 13:52:46.781: Can't open portal file chooser: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: L’interface « org.freedesktop.portal.FileChooser » n’existe pas pour l’objet à l’emplacement /org/freedesktop/portal/desktop


Of course, nothing happens when I click. I have Ubuntu 22.04 and apparently Firefox in installed with snap, and I have this problem since snap is used to install Firefox.

If it's useful:

snap list Nom Version Révision Suivi Éditeur Notes bare 1.0 5 latest/stable canonical✓ base code b3e4e68a 129 latest/stable vscode✓ classic core 16-2.58.3 14946 latest/stable canonical✓ core core18 20230503 2751 latest/stable canonical✓ base core20 20230503 1891 latest/stable canonical✓ base core22 20230503 634 latest/stable canonical✓ base firefox 113.0.2-1 2710 latest/stable mozilla✓ - gnome-3-38-2004 0+git.6f39565 140 latest/stable/… canonical✓ - gnome-42-2204 0+git.587e965 102 latest/stable canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snap-store 41.3-71-g709398e 959 latest/stable/… canonical✓ - snapd 2.59.2 19122 latest/stable canonical✓ snapd snapd-desktop-integration 0.9 83 latest/stable/… canonical✓ -


This message is the last I'm writing before I definitely move to Chrome. I hope I'll get the help I couldn't find on other places (I saw a lot of answers telling to deactivate snap, adding a ppa or some solutions like these).

Asked by DJ Caësar 9114 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Firefox is using a wrong default location for me when finding services "near me". How do I change this?

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change th… (read more)

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change this? Anyone's help is much appreciated - I just haven't been able to find a link to help me fix it!

Asked by srilatha.batliwala 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Spellcheck not working

I've just noticed whilst writing a blog on wordpress that my firefox built in spellchecker is no longer working. It no longer works on wordpress. It no longer works on an… (read more)

I've just noticed whilst writing a blog on wordpress that my firefox built in spellchecker is no longer working. It no longer works on wordpress. It no longer works on any other page, including this one. Here is an example sdhflakshfldfjl - included in the files below. Thanks in advance.

Asked by Michael Tyler 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Zoom in and zoom out css not working

i want to zoom in and zoom out screen content using zoom css according to my screen it's working fine in Google crome browser but not working in Mozilla Firefox browser… (read more)

i want to zoom in and zoom out screen content using zoom css according to my screen it's working fine in Google crome browser but not working in Mozilla Firefox browser

https://prnt.sc/brKa31ZMK1LE

Asked by khyatipanchal2 11 months ago

Last reply by James 11 months ago

  • Archived

Bookmark Menu

I have lost my personal bookmarks list on the Mozilla Firefox Home Page. I now have numerous bookmarks, some which were in my personal list and some that I may have used … (read more)

I have lost my personal bookmarks list on the Mozilla Firefox Home Page. I now have numerous bookmarks, some which were in my personal list and some that I may have used in the past, but deleted them. Others are from an unknown source. Maybe a Firefox generated list. They aren't all familiar. Can Someone help me find my personal list that existed before the last update and restore that list.

Asked by dabrd 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

firefox wont play videos

I just upgraded to windows 10 and have been restoring my computer to functional status. I have found that discord, tiktok and several other sites will not play videos on … (read more)

I just upgraded to windows 10 and have been restoring my computer to functional status. I have found that discord, tiktok and several other sites will not play videos on firefox. I have tried troubleshooting mode and private so i know it is across the board. I have also tried using addons to fix the problem to no avail.

Asked by laserus 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Tor Browser

Your browser suggested that we use Thor Browser which looks like a scam. I CAN NOT DELETE THE FILE OR FOLDER AS :I DO NOT HAVE PERMISSION TO DO THIS. I WANT THIS… (read more)

Your browser suggested that we use Thor Browser which looks like a scam.

I CAN NOT DELETE THE FILE OR FOLDER AS :I DO NOT HAVE PERMISSION TO DO THIS.

I WANT THIS REMOVED SO DON'T IGNORE THIS AND RESPOND AS TO HOW TO FIX AT [removed email from public support forum]



6/30 - I GET RESPONSES BUT NO LEGIT EMAIL ADDRESS TO RESPOND

Asked by 4johnherman 10 months ago

Last reply by James 10 months ago

  • Archived

Can't log on to ETrade

When I try to access my Etrade account the connection fails. Sometimes I can reach the log in page but cannot log on, Usually, I can't even access ETrade. I can log on us… (read more)

When I try to access my Etrade account the connection fails. Sometimes I can reach the log in page but cannot log on, Usually, I can't even access ETrade. I can log on using Microsoft Edge but not with Mozzilla,

Asked by dolbob0713 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox bookmarks not syncing - Apple ICloud Bookmarks folder empty

Hello - Firefox to Safari bookmark syncing used to work seemlessly between pc and ipad. Noticed it's no longer working. I've done all the resetting/restarting/logging o… (read more)

Hello - Firefox to Safari bookmark syncing used to work seemlessly between pc and ipad. Noticed it's no longer working. I've done all the resetting/restarting/logging out/uninstalling/reinstalling recommended. It still won't sync. I ended up installing Firefox on the iPad to get the bookmarks from PC. That sync works (takes a while sometimes). But it will not ever update the IOS from the last time it worked (maybe 3 months ago). I can erase IOS bookmarks and reload from iCloud, but the files are months old.

Has this function just been removed?

Asked by karen1allen 11 months ago

Last reply by Magnolia 11 months ago

  • Archived

Secure Connection Failed - Nothing helps

Error: "Secure Connection Failed An error occurred during a connection to accounts.firefox.com. Cannot communicate securely with peer: no common encryption algorithm(s).… (read more)

Error: "Secure Connection Failed

An error occurred during a connection to accounts.firefox.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem."

When it happens: - Irregular frequence. The same websites once work once don't. They work with Chrom/Edge/From my mobile(same wifi/router). - Sometimes I have to refresh the page a few times - Happens for all sort of webistes. From local news, to GitHub/Youtube/Google/Any website

Steps I have taken: - Cleared cache/cookies - Reset PC/Firefox - Cleared all extensions - Deleted Firefox (And manually deleted all folders in AppData related to Firefox) and reinstalled afterwards

Nothing helped. Any idea what is going on? I checked Mozilla documentation for SSL issues, but it didn't help either

Asked by jatuts 11 months ago

Last reply by cor-el 11 months ago

  • Archived

No visual on youtube videos

I go to youtube, open a video and the audio plays just fine, except there is no visual. The video says its playing and I can hear it normally but I can't see anything. Su… (read more)

I go to youtube, open a video and the audio plays just fine, except there is no visual. The video says its playing and I can hear it normally but I can't see anything. Subtitles show up, but the place where the video is supposed to be is just blank, the same as the background of the page. Weirdly if I click the settings button on youtube, the one next to the sign in or account button, the video will display as long as that menu is up. If I close the menu the video goes away.

I have refreshed firefox, deleted and reinstalled firefox, removed all my extensions, turned hardware acceleration off (and then back on when it didn't work) as was recommended in a similar post a few years ago, and restarted my computer. Youtube still won't show me a video. It works fine on chrome, just not firefox.

I uploaded a screenshot of an ad, which doesn't play but shows the outline of the video player, a screenshot of a normal video where the area the video should be in is just more indistinct background, a screenshot of the video appearing normally when I have the settings menu open, and a screenshot of the captions loading properly over an empty void.


Edit: I installed the Enhancer for Youtube extension? Which I haven't ever installed beofre? And now Youtube works? Why

2nd Edit: Its broken again. I changed literally nothing, just restarted my computer for an update but im getting blank screens again

Asked by reedviolets5 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox no longer works with RBC online Banking but google chrome works.

I've been using firefox for last 15 years now to do my online banking with RBC. As of 2 weeks ago it has failed to open online banking on the RBC website. Google chrome… (read more)

I've been using firefox for last 15 years now to do my online banking with RBC. As of 2 weeks ago it has failed to open online banking on the RBC website. Google chrome however works. When speaking to RBC customer support they say it is a problem with firefox and will likely go away once firefox updates to a newer version.

Hope you can help with this issue since my browser of choice is firefox. Thanks

Asked by klaus.wenzler 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Deceptive Content and Dangerous Software Protection

All 3 Deceptive Content and Dangerous Software Protection check boxes are light blue and can not be changed in my Firefox browser settings. I want to be able to uncheck t… (read more)

All 3 Deceptive Content and Dangerous Software Protection check boxes are light blue and can not be changed in my Firefox browser settings. I want to be able to uncheck these settings. How do I do that?

It appears that Deceptive Content and Dangerous Software Protection is connecting with google based on what I have researched and this https://www.makeuseof.com/ways-fortify-firefox-browser/ and I view this as a privacy problem.

Asked by timpsullivan 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago