All Products Support Forum

So this started recently and I'm not sure if I did something to toggle this by accident or not, but recently when I've started dragging the web address into my favorites bar to add to my favorites, the favorites bar won't save the page's title, and instead will only save the web address itself. I'm not sure if I'm explaining very well, but I'm including a screen shot of what I mean; if I click on the star and add to favorites, then the web page's title will show up, but not if I just drag the address in. I find this personally frustrating, and I was wondering if I had accidentally toggled something? You can see the difference between the two in the screencaps I've posted.

Hi, Am backing up a laptop that needs to go overnight to a repair shop and want to wipe it clean for privacy. Will the passwords saved by firefox be saved in the backup as well?

I've also downloaded them to a csv file as an additional precaution, but have no idea how to reload them into 'saved passwords' after the repairs are complete, as no option is provided for that - only the option to import from another browser... Thanks for your help!

PS: also, why does mozilla require a manual login to this support forum when my login is saved in it's own password saver?? It is not auto-filling it as expected.

Following instructions on sync my Anroid phone with another device. There is no "sync and save your data" menu option.

Using firefox 111.1.1 (Build #2015941331), 7ca9e3119b+ GV: 111.0.1-20230321111920 AS: 96.4.0

on Oneplus Nord CE 5G model EB2103

Thanks

Is there a way to fully edit a .pdf file in the new Firefox browser? I know how to annotate, but I don't see any way to copy and/or paste. This originally came up when I wanted to copy one sentence from of an entire document. Thank you.

Hi, I disabled several options in About:Config, and a feature previously disappeared. When I pressed the scroll button in the diamond, it opened a tag and moved to it automatically. Whatever you do with the current tag, I want it. Please help me. ( I mean, it no longer applies to bookmarks, I want it to apply to bookmarks )

So I have this extremely annoying issue. Almost every time I open Firefox on my system, all of my add-ons get disabled. There is no pattern to when it will happen either. Sometimes I can open it 2 or three time without a problem, other times its every single time, and to top it off all of my saved logins randomly disappear too, as well as some of the settings (namely search bar settings). A simple closing and reopening of Firefox restores the login info, but not the settings. I’ve tried making a new profile, didn’t work. Tired uninstalling Firefox and starting clean, still didn’t work. I’ve checked all my settings, and tried deleting the extensions data in the Mozilla folder. Nothing seams to work, and I don’t have a clue why this keeps happening. I’ve been using Firefox since it was still in beta, and have never had this kind of problem before. Any advice would be greatly appreciated.

Operating System: Garuda Linux KDE Plasma Version: 5.27.3 KDE Frameworks Version: 5.104.0 Qt Version: 5.15.8 Kernel Version: 6.2.6-zen1-1-zen (64-bit) Graphics Platform: X11 Processors: 16 × AMD Ryzen 7 3700X 8-Core Processor Memory: 15.5 GiB of RAM Graphics Processor: AMD Radeon RX 6700 XT Manufacturer: Micro-Star International Co., Ltd. Product Name: MS-7B79 System Version: 3.0

Firefox 111.0

Firefox said I can edit PDFs now when I updated the browser, but all I get are annotation options. Is that really it? Annotation only (you know, like writing the the margins of a book)? Or can we actually edit (like, changing the text in a book), and if so, where are the tools?

A few days ago, I tried to log in to yahoo mail, and started getting this after I clicked okay: "Redirecting . . ." (print screen below). Now I get the same problem when I paste links into the search bar. I think this started with the new March 31st update. It isn't just one site or application, which seems to suggest that FF is the problem. https://prnt.sc/dIc_AerJtR7g The tab gets stuck there.I cannot view my mail on ff at all, but I can on my phone, probably because I wasn't forced to log out and back in. I cannot paste links. FF is basically unusable for me right now except for sites that I use frequently.

In short, "Open previous windows and tabs" is no longer working. I'm using version 111.0 (64-bit).

I have done the following: 1. Troubleshooting mode 2. Removed or disabled all my extensions 3. Refresh Firefox - twice! 4. Disconnect sync across my two laptops

Still, nothing is fixing the issue. My previous windows and tabs are not being restored.

Help, please!

When I open "Extensions" (about:addons) by clicking the Extensions icon, I want it to start on my own extensions, not Recommendations. How can I make "Extensions" open to the actual Extensions tab? Or can I remove the "Recommendations" tab entirely?

I already saw [to remove 'Recommendations' tab in about:addons]. But about:config

 extensions.htmlaboutaddons.recommendations.enabled = false

only removes recommendations from the Extensions tab. And adding

 extensions.getAddons.showPane = false

does not work, the Recommendations tab is still there.

Hello,

When I try to log in to tradestation.com, I get a 403 Forbidden message. I have gone to Settings - Clear all History, and checked all the History and Data boxes, and clicked OK. Also, I only use Private browsing, which is set to remove all history, caches, etc. whenever I close Firefox. I have been logging in to tradestation 4 or 5 days a week for months, until today. Please help fix this.

Thank you, Barry

Firefox 112 update will not download completely. It just keeps saying it is downloading but it does not complete. I can't access some websites now since I have been trying to download the update. Please help. Thanks.

Same as this question, but the answer is outdated: https://support.mozilla.org/en-US/questions/839240

Is there a way to do this in the about:config page?

There is an answer about holding `Alt`, but that is a workaround.

Hi, I don't know why, but my firefox's console suddenly started highlight dom elements only with borders, without background colors for padding and margin as usual. How to get them back? Attaching 2 images: one from firefox, with current boder-highlights, and sadly one from chrome, because firefox doesn't have anymore, with background highlights, just as an example of how, circa, was FF before.

How to get back?

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Firefox account on that laptop. I enter my standard email and the same password as on my desktop, but get an error stating, "Incorrect Password".

Following suggestion from an older thread with the same problem, I installed a nightly build on my desktop and tried to log in with that, unsuccessfully. Same problem. I used my same email and same password, but the nightly build version of Firefox reported the error, "Incorrect Password".

While thinking about this, I checked my newish phone and found it was not synced either. Using my email and password, I was unable to get it to sync. However, I was able to sync the phone using the QR code. So my phone is now synced to my Firefox account.

I really want to get the laptop to sync to my Firefox account and am mystified as to how to track down what the problem might be.

I have an on-line subscription to the Sydney Morning Herald. Recently, every time I try to read an article, Firefox freezes. I can read SMH okay on my iPad. If I transfer the SMH Article URL into Edge everything works okay. What have they done to Firefox?

No media notification while watching youtube videos (since Firefox 111 or earlier).

It was availabe recently, it was possible to play video in the background. Now it's no longer possible.

i checked on two different Android devices - the same issue.

Any tips?

Thabk you for help.

Firefox always brings up the saved password for a particular website, but the password is old and wrong. Going to the Logins and Passwords management page, I enter a search for the website as it appears in the address bar, but there is no associated login in Firefox. There is no password associated with any part of the website's name or URL in 'about:logins' . Yet still some password shows up with a saved login. How do I find the password for this website and correct the password?

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one).

This is the same problem that someone reported in 2021, but that thread has been archived.

https://support.mozilla.org/bm/questions/1356550

The advice then was to re-install Firefox and to download Visual C++ \ Visual Studio files ( especially VCRuntime1401.dll).

My problem is that I don't have a browser on that computer, I am completely cut off from the internet and can't download anything.

Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.