All Products Support Forum

Firefox doesn't support Netflix

Netflix worked perfectly fine on Firefox earlier in the day for me but, now, error code F7121-3078 has prevented me from accessing Netflix. I use Firefox daily so I don't want to use another browser. Help?

I found a charge of $28.50 on my credit card from Saint Gervais Sur Mar with something to do with DownloadHelper. I do not remember that charge and believed it was free. How can I cancel any subscription and get money back?

What's the deal with Firefox not allowing people to be able to use Chrome extensions like some other browsers do? I have a password manager that has a Chrome extension, but Firefox does NOT have an extension for it.

Firefox not loading and missing VCRUNTIME140_1.dll preventing re-installation. Full message is: 'The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem.' Tried to install an old version of Firefox (28.0) but this is not upgradeable.

tjadlib8@gmail.com

Hello,

I cannot save my credit card number in Firefox, in Settings I don't even have the option to save them and the directions in the Firefox help don't work. #2 below there is no Forms and Autofill section in the settings let alone a credit card option.

1. Click the menu button Button and select Settings.
2. Click the Privacy & Security panel and scroll down to the Forms and Autofill section.
3. Click the checkbox next to Autofill credit cards to turn it on, or uncheck the box to turn it off.

Any help to what's going on would be great.

Firefox 107 (64-bit) on Windows 11

Thanks, Luke

I am using Firefox 107 and have seen this issue with previous versions. My laptop is a MSI GS76 Stealth with the core i9 11900H / UHD graphcs, and a RTX3070 8g GDDR6 which can be run in mshybrid mode. When in mshybrid mode and Firefox hardware acceleration enabled, I have seen issues where scrolling in Facebook causes resets of the feed and / or the screen will became 'fuzzy' like the refresh rate is off. If i close the lid and open, the screen resets back to normal. Once I switch to full fledged RTX3070 support or disable the hardware acceleration in Firefox the problem stops. I have not noticed this issue with Microsoft edge or Google chrome. Has anyone else seen this behavior?

my Video DownloadHelper does not work anymore, i constantly get the error message

'C:\Users\ADMIIN\AppData \Local\Temp\vdh-13324PiYekgRxnch0.tmp'. The file might be corrupted. (Details)

Failed aggregating "Klima-Kleber: Für diese Rede bekam Beatrix von Storch einen Ordnungsruf! AfD-Fraktion im Bundestag - YouTube"

ffmpeg version n4.1.5-vdhcoapp Copyright (c) 2000-2020 the FFmpeg developers

 built with gcc 9.3-win32 (GCC) 20200320

 configuration: --cross-prefix=x86_64-w64-mingw32- --sysroot=/usr/x86_64-w64-mingw32/ --extra-ldflags=-static-libgcc --target-os=mingw32 --arch=x86_64 --prefix=/home/mig/git/vdhcoapp/converter/src-build/win/64/converter-build --extra-version=vdhcoapp --extra-cflags=-I/home/mig/git/vdhcoapp/converter/src-build/win/64/deps/include --extra-ldflags='-static-libgcc -L/home/mig/git/vdhcoapp/converter/src-build/win/64/deps/lib -L/home/mig/git/vdhcoapp/converter/src-build/win/64/zlib' --extra-libs=-lpthread --pkg-config=/usr/bin/x86_64-w64-mingw32-pkg-config --enable-shared --enable-gpl --enable-pthreads --disable-w32threads --enable-libmp3lame --enable-libopenjpeg --enable-libopus --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxvid --enable-libx264 --enable-libaom --enable-avresample --disable-doc

 libavutil      56. 22.100 / 56. 22.100

 libavcodec     58. 35.100 / 58. 35.100

 libavformat    58. 20.100 / 58. 20.100

 libavdevice    58.  5.100 / 58.  5.100

 libavfilter     7. 40.101 /  7. 40.101

 libavresample   4.  0.  0 /  4.  0.  0

 libswscale      5.  3.100 /  5.  3.100

 libswresample   3.  3.100 /  3.  3.100

 libpostproc    55.  3.100 / 55.  3.100

C:\Users\ADMIN\AppData\Local\Temp\vdh-13324bR2BsjR5pf1a.tmp: Invalid data found when processing input

How to install Fire Fox Browser on my Amazon Fire 10HD Tablet? I can not get Fire Fox from the Amazon tablet app store. Will it ever be possible to use a Mozilla Fire Fox browser on my Amazon Fire HD10 Tablet?

thank you for any responses Stuart

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has taken over most of my ff settings and disabled some of them. I have NO organization; I am retired and have a personal computer that only I use for personal things. I have run numerous anti malware programs that have found nothing. I have restored the computer to a much earlier time. I chose Firefox, NOT Chrome. Please help me get rid of this. And please don't assume I have knowledge as I am old and not very computer literate so if you could use simple terms I can understand that would be much appreciated. If no help, what can I do next to get some. Thank you I am using Windows 7 home premium on an older Dell business machine.

I have 3 PCs with Firefox. The bookmarks and bookmarks toolbars were all synced but one machine required re-installation, and now I have a fresh Firefox and have forgotten how to import the bookmarks and bookmarks toolbars. I don't seem to have any password for Firefox sync and I can't find where and how to import the bookmarks. Can anyone help?

The process to change email address requires a verification be sent to old email. That account is not active so no verification can be received. How can I change my email from the dead ([edited] @cox.net) to the new email ([edited] @mailfence.com)?

How do I stop websites from auto playing videos that I don't click on? Don't remember this being a problem before the latest updates. Getting tired of wasting my limited, paid for, data.

How often are updates to be sent?? It seems that each time I close the browser, then open up at a later moment, I keep getting a 'Firefox Update' message to download. I AM now getting very annoyed at this point, due to the fact that each time I have downloaded an update, there has been nothing to install, and the next few days after, I see another message to download an update even after I dismiss the alert.

Hi,

I have a Samsung S22 Ultra on android 13 and the version of Firefox app is 107.2.0

All adult content is blocked whilst in a normal browser, however, in a private browser it's fine.

Trying to login to lovehoney.co.uk and annsummrs.com with no joy.

I am the bill payer and have no issues in Chrome.

Does anyone have any ideas as to what the issue is?

Thanks