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Firefox keeps freezing

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with G… (read more)

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with Google Search (sometimes just loading Google will cause it) but it does happen occasionally on other sites. When it freezes this way, the only fix is to End Task and reload. It will successfully reload to the state it was in just a few seconds before freezing. I'm on Windows 10. I keep everything (OS, browsers, etc.) up to date, so I doubt that would be a factor. I wonder if there could there be an issue with a Google-based script (hence it occurring on other sites)? I don't know how I'd test for that.

Asked by Jarieスイセン 1 year ago

Answered by Jarieスイセン 1 year ago

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How can I locate the cookie (or cookies) used by a specific website and delete them (not all cookies)?

I'd appreciate easy to follow steps (for the last version of Firefox for a Mac using Mojave) to locate cookies for only ONE SPECIFIC website and delete them. Thanks. … (read more)

I'd appreciate easy to follow steps (for the last version of Firefox for a Mac using Mojave) to locate cookies for only ONE SPECIFIC website and delete them.

Thanks.

Asked by Sue 1 year ago

Answered by Balázs Meskó 1 year ago

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Helvetica font not displaying properly with greek language, in various applications, including Firefox and Thunderbird

Hi everyone! I come back for a problem that I faced some months ago and I think is getting worse, meaning that it looks like it is affecting more applications. I fi… (read more)

Hi everyone!

  I come back for a problem that I faced some months ago and I think is getting worse, meaning that it looks like it is affecting more applications. 
  I first noticed that there are some greek websites, that are loading pop-up cookies settings with corrupted greek characters. The rest of the site displays greek properly. When I open the Inspector and check the font, it is Helvetica family font that is not appearing correctly (image 1). This is the case when in Settings->General->Fonts->Advanced, the "Allow pages to choose their own fonts, instead of your selections above" checkbox is selected-ticked. When the checkbox is de-selected/unticked, the same pop-up cookies settings is displaying properly (image 2). The problem remains using Chrome, but Firefox is my main browser. 
  The same issue exists with Thunderbird as well, where again in Settings->General->Fonts->Advanced, the checkbox "Allow messages to use other fonts" changes the way emails appear in greek language (images 3 and 4). 
  I have also noticed that with Discord application, there is a similar issue (image 5). Some greek characters are not displaying properly. I uninstalled and reinstalled Discord (in greek), but the problem remains the same. When installing english version of Discord, it is ok. 
 The problem also seems to be with greek language versions of websites, like facebook homepage in english and in greek language (images 6 and 7). 
 I have tried to search for similar problems and suggested solutions on the internet, but there is no permanent solution so far for my PC. I have followed https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fi... solution, running Firefox in Troubleshoot mode, which resolves the problem temporarily, but not permanently. According to the above solution, "the likely cause is an extension, theme or hardware acceleration", but when I follow every step to determine which one of these (extension, theme or hardware acceleration) is the problem, all of these prove to work properly (supposing I'm following steps correctly). 
 I'm not sure if this is a Mozilla or a Windows issue. Therefore, any suggestions for a permanent solution would be much appreciated.

Asked by iliastolos 1 year ago

Answered by iliastolos 1 year ago

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Latest update is unstable on Windows 10

Since updating to the latest version, Firefox crashes constantly. All add-ons disabled, crashes on any website multiple time, crashes in Troubleshooting mode, crashes on … (read more)

Since updating to the latest version, Firefox crashes constantly. All add-ons disabled, crashes on any website multiple time, crashes in Troubleshooting mode, crashes on restart. I've sent in about 10 reports today alone. Firefox is unstable and I'm unfortunately switching to Edge to continue to enjoy the web.

Asked by pem79 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Tab List

How do I remove this crap tab list? I don't want that option, Firefox just updated and added it as a fixed function. Honestly it seems that the Firefox development team d… (read more)

How do I remove this crap tab list? I don't want that option, Firefox just updated and added it as a fixed function. Honestly it seems that the Firefox development team does not care about the interests of users, currently I need to use 2 browsers because one of them does not have an option to create shortcuts to the sites I frequent

Asked by Walison 1 year ago

Answered by Walison 1 year ago

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Can't enable USB Devices about:debugging

I can't enable USB Devices on about:debugging setup page. I already installed ADB toolkit for MacOS, also I can see my device in ADB devices list: ``` ~% adb devices -l L… (read more)

I can't enable USB Devices on about:debugging setup page. I already installed ADB toolkit for MacOS, also I can see my device in ADB devices list: ``` ~% adb devices -l List of devices attached 013db356 device usb:336723968X product:OnePlus6T model:ONEPLUS_A6010 device:OnePlus6T transport_id:9 ```

On the device I've enabled "Remote debugging via USB". But when I click on "Enable USB Devices" button, nothing happens. I can see only "Updating..." message, then "Disabled" again.

Also no devices in the devices list, because USB Devices are disabled. "Refresh devices" does not make any changes.

Asked by snakedoc.md 1 year ago

Answered by snakedoc.md 1 year ago

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Book Mark history deletion

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had… (read more)

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had been saved in a folder created in Other Bookmarks? I discovered that when you delete a book-mark entry from drop down menu, the same entry is also deleted from its saved location in Other Book Marks. I was trying to reduce number of unsorted entries in drop down menu while saving (and retaining) the same link in the Other Bookmarks section and folder. I want to continue using the sorting and discrete folder saving possible with the Other Bookmark section but clean up the clutter in the unsorted bookmark section.

Asked by nokaoi1 1 year ago

Answered by nokaoi1 1 year ago

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Firefox cannot download .msi files as binaries to Downloads folder

Hi. I'm trying to download an installer .msi file from a valid link. If I do this in Chrome it simply pops it into the Downloads folder as it should. In Firefox, it do… (read more)

Hi. I'm trying to download an installer .msi file from a valid link. If I do this in Chrome it simply pops it into the Downloads folder as it should. In Firefox, it downloads and then displays as a text page of garbage. It seems the file is wrongly defined as text/plain on the server rather than as a binary.

However, I've looked into my Firefox settings to see if I can define the handling behaviour of that file type. I can't! Amazingly to me, the .msi file type can not be added to the list manually. There is no "Add File Type" functionality in there. It seems as though I have to handle the file in Firefox for it to see that that type exists and then it will let me add it to the Downloads/Applications area of settings.

I can right click on the link and choose Save File As which gets round it, but then I still cannot see the .msi file type to add it to the Applications list. Can anyone tell me what I am missing here?

Asked by Bordonbert 1 year ago

Answered by TyDraniu 1 year ago

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Popup dialog never works right in Firefox, dialog is blank (no content) in Firefox....works fine in Brave browser

A required site I need to use for work has a popup dialog box that never works right in Firefox, the popup dialog shows up as a blank box or doesn't popup at all in Firef… (read more)

A required site I need to use for work has a popup dialog box that never works right in Firefox, the popup dialog shows up as a blank box or doesn't popup at all in Firefox. I must print what is supposed to be there in that dialog box. It's been like this for a couple of years now. I've tried everything imaginable and searched high and low for the fix. I have had this particular site set as an exception to popups blocking, and then I also set it to have all popups unblocked. Still doesn't work either way. I have to use the site in Brave instead, and it's the only way I can get what I need done. I used to love Firefox SO much, I used it exclusively. But it has undergone some unpleasant changes recently, such as hiding my open tabs on my iphone. Because of these issues I find myself using other browsers more and more.

Asked by Jo 1 year ago

Answered by Jo 1 year ago

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Picture in picture is not appearing

Yesterday I had Picture-In-Picture (shortened into pip for next mentions) working on youtube, then after one day, PIP no longer works on any of the websites, including yo… (read more)

Yesterday I had Picture-In-Picture (shortened into pip for next mentions) working on youtube, then after one day, PIP no longer works on any of the websites, including youtube. I tried disabling and enabling pip, entering troubleshoot mode, and none of them worked. Not reinstalling because it will be annoying to log in everywhere I've had account at.

Any solution?

Asked by khat 1 year ago

Answered by khat 1 year ago

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When pasting picture into Discord from clipboard picture attaches as two pictures

Steps to Reproduce: Copy picture from browser(Happens only when copying from Mozilla) and paste it into discord message window Picture actually should attach only as one… (read more)

Steps to Reproduce: Copy picture from browser(Happens only when copying from Mozilla) and paste it into discord message window

Picture actually should attach only as one file

Happens not only to me https://www.reddit.com/r/discordapp/comments/x11iq3/comment/imbg35t/

Asked by sergtzel 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Not Easy to Move Tabs to Other Windows

Hello, I am a user on Mac! I am having an issue with moving tabs fluidly. Yes, moving tabs inside the window is easy but when I move them outside the window, it makes me … (read more)

Hello, I am a user on Mac! I am having an issue with moving tabs fluidly. Yes, moving tabs inside the window is easy but when I move them outside the window, it makes me a little uncomfortable. In the images and video I have sent, you can see that an unnecessary thumbnail of the tab pops up even when I move the tabs inside the window. This makes it harder to know if I am even moving the tab in the first place. Then it takes like 2-5 seconds for the new window of the individual tab I moved to appear. If whatever I said is quite confusing which I apologize for, I would very much recommend taking a look at Google Chrome, the browser I don't prefer, however, try moving the tabs around and outside one window and creating more windows with individual tabs. It feels more fluid or swift and easy to handle. Compare that to Firefox and a big difference is to be seen. I am concerned about this issue really because I am replacing my previous browsers, not only Google Chrome but browsers like Edge too which are capable of not having that issue, with Firefox instead and hopefully Firefox can have this capability. I also multitask a lot so I usually encounter this problem on Firefox. I hope this is fixed and am sure it will help a lot of users! Thank you! Here is a YouTube video link for to provide a further understanding of the issue: https://youtu.be/jRuBDH32hPI

Asked by ShriviShine 1 year ago

Answered by ShriviShine 1 year ago

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Toolbar & Menu Bar in black colour in Firefox 106.0 Private Mode

As of today, when I started a new private window of firefox, the Toolbar & Menu Bar showed up in black background colour. Can I configure this behaviour? I checked, i… (read more)

As of today, when I started a new private window of firefox, the Toolbar & Menu Bar showed up in black background colour. Can I configure this behaviour? I checked, if there is a private mode-dependent configuration of a certain theme, but is seems as if there is no option like this.

Thanks for any help, Richard

Asked by wurzelpurzel 1 year ago

Answered by wurzelpurzel 1 year ago

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How to Remove "From This Website" on autocomplete password

Refer to [https://support.mozilla.org/en-US/que.../1334293] On firefox before version 105 i can use parameter on about:config page 1. signon.showAutoCompleteOrigins = t… (read more)

Refer to [https://support.mozilla.org/en-US/que.../1334293]

On firefox before version 105 i can use parameter on about:config page

1. signon.showAutoCompleteOrigins = to hide the "From This Website" 2. signon.showAutoCompleteFooter = to hide the "View Saved Login" button

Now on firefox version 106 parameter number 1 doesn't work (doesn't hide "From This Website")

How can i hide "From This Website" ? is it a bug or is there any other way

Asked by [] 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Search fails most of the time. Times out, no message. Just quits.

If I key a search term into the browser bar and hit enter it begins searching. About 95% of the time nothing happens. No message. I just notice the 'x' to stop the search… (read more)

If I key a search term into the browser bar and hit enter it begins searching. About 95% of the time nothing happens. No message. I just notice the 'x' to stop the search is gone, and a 'retry' circle replaces it.

This has been going on for months. I have used firefox for years. I have renewed it, replaced it, removed all addons, accepted updates usually each day. stopped accepting updates. Refreshing, renewing, seems to help for a couple minutes. Deleting all history helped...maybe. I am on satellite internet. Also use chrome. Most of the time now, After I key a query in firefox, I switch to chrome and do the same query while waiting. Chrome works. Just doesn't have all my passwords and sites yet.

I am on windows 7 home premium. I have an AMD FX 6100 6-core CPU running at 3.3 Ghz. I have 8 gigs of RAM. I am not overclocking. I use Avast antivirus. A few months ago I bought the avast cleanup tool which was a massive mistake, I had already done all the things it wanted to try, it is just a nuisance. In settings, I have a message that says firefox is managed by my organization. I wish I could get rid of that. I would appreciate any help I can get. Thanks in advance.

Asked by danalex 1 year ago

Answered by danalex 1 year ago

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After using containers I lost the ability to log into Citibank

When I run Firefox in troubleshooting mode I can log into citibank. When I return to normal I cannot. I've turned one extension after another off. None of them seem to be… (read more)

When I run Firefox in troubleshooting mode I can log into citibank. When I return to normal I cannot. I've turned one extension after another off. None of them seem to be causing the problem.

This all started when I created a container for Banking. it has been a problem ever since.

Asked by James Elbert Bearden 1 year ago

Answered by James Elbert Bearden 1 year ago