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  • Archived

Firefox crashes all the time

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I follo… (read more)

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I followed your instructions that I found online about crashing to go to the Menu & Help & About Firefox. It crashed when I clicked on About Firefox. I have the updated version & I have uninstalled & reinstalled numerous times, but nothing fixes the crashing problem. I am going to have change my default browser unless there is a solution to this problem. Please contact me & advise me how to fix this. It is very frustration. Thank you.

           Jonathan Rose

Asked by jonathan.rose 2 years ago

Last reply by cor-el 1 year ago

  • Archived

A folder in Bookmarks disappeared AGAIN!

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying t… (read more)

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying to find it and get no where. I have better things to do than trying to find lost Bookmark folders! How can I easily find the very important Bookmark folder quickly? Undo does not help.

Asked by Wayne Carpenter 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I am considered a robot!

When I try to save a web page to the site https://megalodon.jp/ I see a message like this (https://megalodon.jp/pc/get_simple/decide): 取得 出来 ま せ ん で し た。 お 手 数 お か け い た … (read more)

When I try to save a web page to the site https://megalodon.jp/ I see a message like this (https://megalodon.jp/pc/get_simple/decide):

取得 出来 ま せ ん で し た。

お 手 数 お か け い た し ま す。 現在 、 特定 の 条件 の 取得 に お い て 「ロ ボ ッ ト」 と 考 え ら れ る 取得 は 禁止 さ れ て い ま す。

This is not the case in other browsers.

Asked by yuri.sokolov.89 1 year ago

Last reply by FredMcD 11 months ago

  • Archived

FF84 crashes permanently after update

Since yesterday, I did the update to FF84, FF permanently crashs - not even the crash manager opens thereafter. I run FF upon a Windows 10 Home 1909 system. I have tried… (read more)

Since yesterday, I did the update to FF84, FF permanently crashs - not even the crash manager opens thereafter. I run FF upon a Windows 10 Home 1909 system. I have tried re installation - no effect I have run FF from a differen Account - same problem I have startet FF in secure mode - same problem

I have found the dump files at AppData\Local\CrashDumps but as FF does not run, I have no idea how to analyze it.

I am in despair and soon so far that I switch to Crome...

Has anyone any idea? Thanks, magu

Asked by magicurmel 1 year ago

Last reply by FredMcD 1 year ago

ive just lost all my tabs and settings repeatedly

since yr last update i have lost all my tabs, settings, and pinned tabs, what is happening can you help me stabilize this and i can not get any o\lfd them back from histo… (read more)

since yr last update i have lost all my tabs, settings, and pinned tabs, what is happening can you help me stabilize this and i can not get any o\lfd them back from history as every time i open firefox, a second window opens and then keep cycling thru all the pasty websites i have visited and i cant stop it

Asked by Kevin Borg 3 months ago

Last reply by cor-el 3 months ago

  • Archived

Firefox keeps crashing when trying to print

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a… (read more)

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a page the whole browser crashes. I've tried removing all the settings for printing in prefs.js but that didn't seem to help in any way and the crashes don't turn up in the about:crashes tab. Has anyone else been experiencing this and perhaps knows how to fix it?

Asked by Lord Questionmark 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Constant unresponsive pages/scripts etc

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but … (read more)

I am constantly frustrated by unresponsive pages / script warnings etc using Firefox. This never used to happen on previous builds -- I am using the latest 86.0 -- but these occur so often that I am about to say goodbye to Firefox. This does not happen when I am using Chrome and other browsers.

I have been through all of the suggested steps to deal with these unresponsive script/page issues, and none has worked.

Would appreciate any help on this, but as I say I am about to leave Firefox at this point for Chrome and other browsers.

Thanks in advance...

Asked by darobin 10 months ago

Last reply by FredMcD 6 months ago

  • Archived

Lockup followed by Refresh prompt

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. … (read more)

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. I click on them, and nothing happens. Video and audio will keep playing, but I cannot select anything.

So at this point I quit it, it closes fine, and when I launch it again it prompts me to either start in safe mode or to refresh. I have to restart the PC to get it to launch Firefox normally again.

The only extension I use is uBlock origin.

Asked by zen 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

The reCAPTCHA is not loaded (blocked).

I noticed that on ALL sites where the reCAPTCHA from Google should be loaded, with the Enhanced Tracking Protection enabled, the captcha is not loaded. I reported to each… (read more)

I noticed that on ALL sites where the reCAPTCHA from Google should be loaded, with the Enhanced Tracking Protection enabled, the captcha is not loaded. I reported to each such site through the Message about a breakdown due to blocking, but it did not help. This should be corrected if possible.

Asked by yuri.sokolov.89 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

Why I can not open firefox when it have a new update.

More than 3 years I start firefox with a command line, "rm -rf /Users/mr.suradetc./Library/Caches/Mozilla/updates/Applications/Firefox/updates/;/Applications/Firefox.app/… (read more)

More than 3 years I start firefox with a command line, "rm -rf /Users/mr.suradetc./Library/Caches/Mozilla/updates/Applications/Firefox/updates/;/Applications/Firefox.app/Contents/MacOS/firefox". I have been updated mac os x from Sierra , High Sierra,Mojave and now Catalina but every os, I still got the same problem.

Asked by surdet 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox is frozen and won't close

this morning when I turned on my computer firefox was open and it looked like the address bar was targeted. Nothing would load. I can see my favorite websites in a drop… (read more)

this morning when I turned on my computer firefox was open and it looked like the address bar was targeted. Nothing would load. I can see my favorite websites in a drop down list but I can't go to them. I cannot access the options or library menus. All I can do is close the window by closing it on the tab not the window itself.

I have run two anti viruses, I have restarted my computer and I have reinstalled firefox. I cannot access anything in firefox. Here is a picture of what I see. I am still getting the same issue.

Asked by dragonstooth257 1 year ago

Last reply by philipp 1 year ago

  • Archived

The browser is crashing/freezing

So every once for a while the firefox is freezing even with only 1 tab, its after i reinstalled windows 10 pro x64 and also little before but it wasnt bad as is it now. T… (read more)

So every once for a while the firefox is freezing even with only 1 tab, its after i reinstalled windows 10 pro x64 and also little before but it wasnt bad as is it now.

Thank you!

Asked by Nico 1 year ago

Last reply by FredMcD 1 year ago

Unable to view pages with instagram pics

When I click on some sites that have images from Instagram, I get a link where it says I need to go to Instagram to view it however, before that link loads, for a split s… (read more)

When I click on some sites that have images from Instagram, I get a link where it says I need to go to Instagram to view it however, before that link loads, for a split second, there is an option that appears in the same space that has a toggle setting for "always show images from Instagram" or something like that. I click on it if I am fast enough but it doesn't save the setting and it will show when I click 'Next' to the next image.

I can't find anything in the settings to change this and I am not on Instagram, nor want to be, and I do not want to change browsers... Any ideas?

Asked by Lolly 2 weeks ago

Last reply by FredMcD 2 weeks ago

  • Archived

client certificate on smartcard leads to SEC_ERROR_LIBRARY_FAILURE

SSL client certificates do not work on Firefox 74.0 64-bit (Windows 10) and smartcards as expected. The smartcard gets accessed via PKCS #11 library. When the client cert… (read more)

SSL client certificates do not work on Firefox 74.0 64-bit (Windows 10) and smartcards as expected. The smartcard gets accessed via PKCS #11 library.

When the client certificate is placed into the software security module, Firefox can send it to the requesting web server and it works as expected.

Once the very same certificate was successfully imported into a smartcard and removed from the software security module, authentication fails in Firefox with "SEC_ERROR_LIBRARY_FAILURE". The nginx web server reports: SSL_do_handshake() failed (SSL: error:14094438:SSL routines:ssl3_read_bytes:tlsv1 alert internal error:SSL alert number 80) while SSL handshaking, client: xxx.xxx.xxx.xxx, server: 0.0.0.0:443

When using Chrome, the same client certificate from the same smartcard gets used and successfully connects to the web server.

Is there a known issue for this? How can this problem be narrowed down? Is there some kind of debug log file to get further information?

Asked by 0xFF 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I return to the previous password set up?

Hello The original built in password manager that Firefox had has changed again. It originally changed late last year. Then i returned to the previous password manager … (read more)

Hello

The original built in password manager that Firefox had has changed again. It originally changed late last year. Then i returned to the previous password manager by following instructions in this link:

https://prod-tp.sumo.mozit.cloud/en-US/questions/1271509#question-reply

However this solution no longer works. How can i get back to the previous password manager, when it was displayed in a row of columns headed 'Site' 'Username' 'Password' 'Last Changed.' Now once again it is just one long column.

I look forward to hearing from you.

Thanks

Asked by dj1dci 1 year ago

Last reply by McCoy 1 year ago

  • Archived

Keep Getting "Firefox already running, but it is not responding..." Message on attempt to Start Firefox

I started receiving a message that "Firefox is already running, but it is not responding...". Tried Task Manager to "End Processes" - Didn't work (still getting the same… (read more)

I started receiving a message that "Firefox is already running, but it is not responding...". Tried Task Manager to "End Processes" - Didn't work (still getting the same message on start up). Tried to uninstall and reinstall Firefox - Didn't work (Getting the same message when I attempt to reinstall. About to give up and go with another browser. Can someone please tell me how to get rid of this message and reinstall and start Firefox? I would REALLY rather use Firefox. Thank you!

Asked by dsmith30 1 year ago

Last reply by bjv.rems1 1 year ago

  • Archived

Security error (i.e. SEC_ERROR_INADEQUATE_KEY_USAGE)

All. The answers to all the issues with security errors like SEC_ERROR_INADEQUATE_KEY_USAGE end up with "contact the web owner". In many cases for me, these web sites are… (read more)

All. The answers to all the issues with security errors like SEC_ERROR_INADEQUATE_KEY_USAGE end up with "contact the web owner". In many cases for me, these web sites are not internet sites but hardware HTTP servers (e.g. like a system's BMC or iLO) and there is no system administrator to contact. The web sites open up fine in Chrome. There has to be other solutions (like setting an exception) to work around these issues. Eddy

Asked by Eddy 7 months ago

Last reply by cor-el 7 months ago

  • Archived

DEAR SIRS, PLEASE HELP How to remove brower hijacked by 'a.horsered.com' on my blog:https://rightwaystechnologies.blogspot.com/

DEAR SIRS, PLEASE HELP How to remove Brower hijacked by 'a.horsered.com' on my blog:https://rightwaystechnologies.blogspot.com/ THANKS RICHARD rightwayspro@gmail.com … (read more)

DEAR SIRS, PLEASE HELP How to remove Brower hijacked by 'a.horsered.com' on my blog:https://rightwaystechnologies.blogspot.com/

THANKS

RICHARD rightwayspro@gmail.com

Asked by Richard 6 months ago

Last reply by FredMcD 6 months ago