All Products Support Forum

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work properly in Firefox. I was wondering if anybody knows of any similar extension that would do the same for Edge? I can't open Twitter (X) using Firefox anymore, but I can open it using Edge. I don't like Edge (obviously), but I have no choice. Thanks in advance!!!

Want to:

• Sort email by newest on top
• Include sub-emails within threads for the newest on top (currently still oldest on top)
• Apply this default setting to all. I don't want to sort every account, every folder manually. That's too tedious.

Thunderbird has oldest on top. This includes emails within a thread/conversation. Changing the sort to newest on top does not change the emails within the thread/conversation. The sort does not apply to all emails. I find this very annoying.

I have TB 115.6.0 running on 3 computers (1 desktop and 2 laptops). On 2 computers there is a tiny icon on the right hand side in the menu bar that allows me to switch between the "new and improved" (but utterly horrible), side by side message list and the classic view.

On the laptop I am currently using to write this request, TB 115.6.0 does not have that wonderful little icon and I am condemned to use the side by side display or find another mail client.

Can someone help me find or restore that little icon that gives me a choice or alternatively lets me change the message list display back to its old useful configuration?

As an aside, why do software developers insist on making "improvements" that no one needs or wants?

When running Thunderbird in Dark Mode, the message pane (that shows the message when you select it from your inbox) still has a white background. This makes perfect sense, because a dark background can easily mess up HTML mails.

Which I know because the compose / reply window does have a dark background, making it all but impossible to read what you're replying to if it was a HTML mail.

I would like to set the view and reply window to use the same background. Can this be achieved or is this a bug?

I have the following settings in Settings/Preferences>General:

Files and Applications

Downloads Save all files in the following folder: Downloads Ticked Ask every time where to save a file

Applications Portable Document Format (PDF): Open in Firefox How should Firefox deal with other files? Ticked Ask whether to open or save files

On specific websites when I click on a pdf link, Firefox opens and automatically saves the file to Downloads folder without asking whether to save and where to save despite the above settings. As far as I remember, on other websites when clicking a pdf link Firefox only opens the corresponding file and doesn't save.

I found this with a internet search https://connect.mozilla.org/t5/discussions/stop-saving-pdfs-to-downloads-when-viewing-in-firefox/td-p/10225.

How can it be disabled that Firefox automatically saves PDFs?

Installed Firefox 122 in a new Windows 10 installation and added some extensions (e.g. Gesturefly, Update Scanner, uBlock Origin, Uppity). These pinned fine on my old installation. But I cannot find how to pin them on the new.

All the help I have found Googling, or using search here, says go to the Add-ons Manager page and right-click the extension and use "pin to toolbar". Alternatively click the extension and click the gear icon and use "pin to toolbar". But when I right-click there is no pin to toolbar context menu entry. If I left-click the gear I get "Check for Updates, View Recent Updates, Install Add-on From File, Debug Add-ons, Update Add-ons Automatically, Reset All Add-ons to Update Automatically, Manage Extension Shortcuts". If I right-click the gear I get a line of icons (left, right, reload, star) followed by "Open Image in New Tab, Copy Image Link, Email Image, Save Page As, Select All, View Pate Source, Inspect Accessibility Properties, Inspect (Q)". If I right-click the extension in the Add-ons Manager page itself, I get a very similar list. In no case is there a pin to toolbar option.

How do I pin an extension, given the above? What have I messed up?

Hello, Linux environment is running on my chromebook, thunderbird has been installed. 2 issues: - When I try to install an extension, I always get a message "This extension will have permission to have unlimited access to thunderbird and the computer". and I'm stuck. The add button does not trigger any action. This does the same thing if I want to install a dictionary from the settings. - I have no access shared folders like my Drive on my Chromebook, despite having Linux sharing enabled. Thank you for your help Céline

Hello There all So I recently installed Win11 and Tbird 115.7.0

My issue is this: When I double click a PDF in a received email it opens up in my default PDF reader (Foxit) so it's all good. When I'm composing an email and add a PDF I like to check to see that I'm sending the correct PDF attachment so I double click and it won't open, I get this message (Attached Image) I went to Tools/Settings/General/Files&Attachments and PDF (Foxit) is set as the default so all good

So again Inbox messages opens PDF's no problem Composing messages won't open PDF's

I used to do this all the time on Win10 and it worked perfectly See my settings in image 2 Thanks In Advance :-)

Hello all. I'd like to restore the backspace button function but the previously workable solution — resetting browser. backspace_action to 0 — is not working for me. Any hints as to why that might be the case?

Is there a way to make it easier to see when someone awnsered on an earlier replied mail? Some setting that the incoming mail on the earlier replied mail is on top or bold? Just like the normal incoming mails?

Hello, I use Thunderbird with the system default theme (dark on win 11). It is great, and when reading Emails, the background is white. So no mails get messed up. But when replying to mails, the background of the textarea is black and some mails do have black text. So it is impossible to write a mail and keep calm.

Is it in the config or somewhere else possible, to change the color of the textarea to always white / bright?

I do not need any information on how to change the theme for everything to bright as this is not an option.

Thank you!

win 11, 115.4.3 (64-Bit)