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  • Archived

Updated app, all tabs are gone

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know ho… (read more)

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know how any of this works but I had 100+ tabs open and this is very distressing, please let me know if there’s any way to recover them

Asked by kspinellek 8 months ago

Last reply by Paul 8 months ago

  • Archived

Login issue

When I try to login and it can detect my email so I don’t need to key in my email I just key in my password. after keying in my password it say missing parameter:client i… (read more)

When I try to login and it can detect my email so I don’t need to key in my email I just key in my password. after keying in my password it say missing parameter:client is but if I log out and re login again by re keying in my email information and password there won’t be this error message.Even with this error message I will still be logged in as I will receive a email to say I am sign in and when I go back to the home page and go back to the account page again I will be already logged in.I will still be logged in afterwards when I re enter the account page but this message will pop up if I just key in the password without my email as it can detect my account but if I just re enter my email and password I don’t face this message.This is not the first time I faced this

Asked by Ashley Kate Chua 10 months ago

Last reply by Ashley Kate Chua 10 months ago

  • Archived

Firefox iOS crashes continuously

Hello Since few week I’m not able to use fiorefox on my iOS devices (iOS 16.5). The application is unusable :( it crashes in few seconds even if I don’t try to open … (read more)

Hello Since few week I’m not able to use fiorefox on my iOS devices (iOS 16.5). The application is unusable :( it crashes in few seconds even if I don’t try to open new tabs. I tried to remove the app and reinstall again Firefox but without success at the moment I have the version 114.3. Do you have any suggestions on what I can try? I don’t know if this can help but Firefox focus and DuckDuckGo browser are working fine on my devices (I guess they share a good amount of the Firefox source code)

Thanks a lot Andrea

Asked by Ag87 10 months ago

Last reply by Ag87 8 months ago

  • Archived

Crashed

Firefox crashed on me. And deleted all the tabs that’s I had up on Firefox. It didsk me if I wanted to restore my tabs and I said yes, but none of them got restored. And … (read more)

Firefox crashed on me. And deleted all the tabs that’s I had up on Firefox. It didsk me if I wanted to restore my tabs and I said yes, but none of them got restored. And I can’t seem to find any recent tabs or anything!

Asked by klarissacat 11 months ago

Last reply by lazizakhmedov1014 11 months ago

  • Archived

Trying to browse P&O website. Since last update no longer goes to the correct site

Since the latest update I cannot access at least one site P&O cruises nz, the site comes up but is not the correct site. I was getting an error message about Norton … (read more)

Since the latest update I cannot access at least one site P&O cruises nz, the site comes up but is not the correct site. I was getting an error message about Norton security and the url being too long, for that and other sites. I uninstalled Firefox and reinstalled it, but still cannot access the correct site. I no longer get the error message, but the site is incorrect. If I use safari it comes up with the correct site.

Asked by eastyrust 11 months ago

Last reply by eastyrust 11 months ago

  • Archived

Cannot access websites

I keep getting the error NS_ERROR_NET_INADEQUATE_SECURITY for www.theautismhelpernetwork.com This is a website that works on every other browser and I had no problem usi… (read more)

I keep getting the error NS_ERROR_NET_INADEQUATE_SECURITY for www.theautismhelpernetwork.com

This is a website that works on every other browser and I had no problem using last year using firefox. At some point one of the updates (likely in 2022) has produced this error.

How can I fix this to access the website?

Asked by msfeeney2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

App keeps crashing when I first open it

EVERY time I open the app to search something or navigate to a website, without fail, it crashes after about 3 seconds. When I reopen it, it works completely fine, but if… (read more)

EVERY time I open the app to search something or navigate to a website, without fail, it crashes after about 3 seconds. When I reopen it, it works completely fine, but if I switch to a different app and return, the process repeats.

Asked by Vespirey 1 year ago

Last reply by notice2 1 year ago

  • Archived

Firefox IOS 104.1 crash when we synchronize with windows firefox browser 104.0.2

hello, when i activate the synchronization between firefox ios 104.1 (iphone 7) and the browser 104.0.2 (windows 10), the ios app crashes at each start with 3 seconds. … (read more)

hello, when i activate the synchronization between firefox ios 104.1 (iphone 7) and the browser 104.0.2 (windows 10), the ios app crashes at each start with 3 seconds.

Asked by thomasdelfosse 1 year ago

Last reply by thomasdelfosse 1 year ago

  • Archived

Firefox app suddenly stops on iPhone 13

Hi everyone, yesterday I updated the Firefox app on my iPhone and since then it started to close on its own after a few seconds since I start to use it. I am using an … (read more)

Hi everyone,

yesterday I updated the Firefox app on my iPhone and since then it started to close on its own after a few seconds since I start to use it.

I am using an iPhone 13 and the Firefox version installed is 110.2. The behavior is the same as if I would close the app with a gesture (by swiping up the little bar at the bottom of the screen when the app is open). In fact the app is still running in the background, but won't stay open to use it.

Thanks for the support!

Asked by Daniele 1 year ago

Last reply by Daniele 1 year ago

  • Archived

iOS app crashing, forcing restart.

V 109 firefox focus. The app will freeze and the force the iPhone to restart. This started happening a few days ago after I updated to the latest version. IOS 16.2 … (read more)

V 109 firefox focus. The app will freeze and the force the iPhone to restart. This started happening a few days ago after I updated to the latest version. IOS 16.2

Asked by patsies_stem_0m 1 year ago

Last reply by patsies_stem_0m 1 year ago

  • Archived

Firefox on iphone crashed - how to recover open tabs

I had about 500 tabs on FF on my iphone open. The browser crashed and now all of those seem to be gone. "Recently Closed" is empty. Starting the browser just opens an emp… (read more)

I had about 500 tabs on FF on my iphone open. The browser crashed and now all of those seem to be gone. "Recently Closed" is empty. Starting the browser just opens an empty page. I had sync turned one but oh magic the synced tabs pretty much immediately diappeared from the other devices as well. Any ideas how I might be able to recover those tabs? Could they still be saved somewhere on the iphone or in the cloud?

Asked by rsuesse 1 year ago

Last reply by Paul 10 months ago

  • Solved
  • Archived

Password Button No Longer Showing Up?

This has only just started happening, and I’m certain there wasn’t an iOS update. Whenever I go to a login page, the passwords button that used to appear above the keyb… (read more)

This has only just started happening, and I’m certain there wasn’t an iOS update.

Whenever I go to a login page, the passwords button that used to appear above the keyboard no longer appears.

I’m running Firefox Daylight 99.3 (9185) and iOS 15.4.1 (19E258).

Anyone else having this issue?

Asked by coreyhunt 1 year ago

Answered by Infinity__ 1 year ago

  • Solved
  • Archived

Firefox hängt sich nach einigen Sekunden komplett auf

Wenn ich den Firefox Browser starte und surfe und nach einigen Sekunden hängt sich der ganze Browser einfach so auf! Wenn ich Firefox dann schließe und wieder öffne dann … (read more)

Wenn ich den Firefox Browser starte und surfe und nach einigen Sekunden hängt sich der ganze Browser einfach so auf! Wenn ich Firefox dann schließe und wieder öffne dann wird mir das Firefox Logo ein paar Sekunden angezeigt und dann wird die eigentliche Webseite geladen die vorher sich aufgehängt hat. Bitte beheben.

Asked by michidielmann 1 year ago

Answered by Paul 1 year ago

  • Archived

Constantly crashing all of a sudden

It just. Keeps. Crashing. It won’t stop. And this started recently all of a sudden. It happens every time a new tab has opened. It doesn’t do this for private browsing ta… (read more)

It just. Keeps. Crashing. It won’t stop. And this started recently all of a sudden. It happens every time a new tab has opened. It doesn’t do this for private browsing tabs. I’m on iOS 16.1.2. I think I’m on the latest update of Firefox.

Asked by rkmccomas61 1 year ago

Last reply by acessrn 1 year ago

  • Archived

Error 410 Gone

When accessing some articles in BBC News I get the message 'Error 410 Gone'. It sometimes ocurrs when trying to open BBC News itself. It haapens in all browsers and is i… (read more)

When accessing some articles in BBC News I get the message 'Error 410 Gone'. It sometimes ocurrs when trying to open BBC News itself.

It haapens in all browsers and is intermittent.

I contacted the BBC and they just said sorry and offered no explanation. My DNS settings are 8.8.8.8. & 8.8.4.4

Asked by KP 1 year ago

Last reply by KP 1 year ago