All Products Support Forum

For the past couple of days the thumbnails on the youtube website has turned blank.

I have done some googling and have tried uninstalling extensions and restarting, I have cleared Cache/cookies and I've reinstalled the app alltogether. Nothing has so far has helped.

Any ideas?

Hi,

My question is this: when visiting websites all Icons appear like in the screenshot: replaced by gray shapes.

Anyone familiar with this? Perhaps a solution? Would a reinstall help. Any suggestion is welcome.

Greetings,

Ronald

When I try to access the internet with the browser, I get the Proxy server not found error, but the Proxy server option is turned off. https://prnt.sc/Z50tJ_dqe-zN https://prnt.sc/4ucbcQZmqusO

Trying to connect to a website, however this error message comes up everytime I try to connect. I am unaware of what exactly this message’s context is and also do not know how to fix/correct the issue.

When trying to use the pay with Pay Pal button on any site that offers Pay Pal payment, a new about:blank tab opens but never links to Pay Pal. This issue does not occur on my desktop or when using Safari. This was worked in the past but has only recently occurred.

I have encountered performance issues on my webite Gulfcareerz.online while using Firefox Focus for Android. I've noticed significant delays in page loading and occasional misalignment of elements. Are there any specific steps or configurations that can be implemented to enhance the browsing experience on this website? Your insights would be greatly appreciated. Thank you!

I am trying to make a purchase on the 5% nutrition website. The browser will not allow me to change flavors from the drop down menu. When I select from the drop down the page reloads to the default. The website works on other browsers. I am running version 116.0.2. Thanks, Jesse

Hi, Suddenly Firefox Android can no longer open the magnet links. I can download and open the torrent with the torrent agent and I can also use the magnet links on Chrome Android, but on Firefox Android it doesn't work. I don't get any error message, it just doesn't work. I also tried Firefox Nightly, but that didn't work either. Anyone has an idea how can I solve this problem? Thanks in advance!

Hi,

At Firefox iOS mobile app when I open and do a search, with google configure as main search, I’m always asked to login or accept the google policy.

Why the browser don’t save the information for next search’s? I don't have any option to enable or disable the cookies, I already have disable the tracking protection (at firefox settings) and still happen.

I have search for this topic: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-ios

But didn't find any solution.

Please let me know how to solve this issue, because with other browsers I don't have it, and I would like to still use Firefox.

thanks.

in this case, when I try to open ao3 from gmail links, the website just gets stuck loading (the lock symbol also has a slash across it). i try to open link in Firefox but same problem. (im on mobile btw)

i can access the same webpage just fine if i find it by searching manually in Firefox though

other website links work fine, and this problem only started maybe a few days ago

Hi,

I have a Samsung S22 Ultra on android 13 and the version of Firefox app is 107.2.0

All adult content is blocked whilst in a normal browser, however, in a private browser it's fine.

Trying to login to lovehoney.co.uk and annsummrs.com with no joy.

I am the bill payer and have no issues in Chrome.

Does anyone have any ideas as to what the issue is?

Thanks

Hi I have discovered that when trying to login to https://help.ui.com it seems that some kind of redirection is broken just in Firefox focus.

I am able to successfully login to that website in Chrome, Normal Firefox and duckduckgo.

Step 1: navigate to https://help.ui.com on Android FF Focus Step 2: click the hamburger menu at the top Step 3: click login Step 4: witness the brokenness

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edited] @gmail.com. Have been able to get them via Firefox for a long time prior. Also, lately firefox will stop my search until I click the FF icon where a wheel is turning and once I click it, it changes to a check mark and then I can proceed. Can you help please? Thank you.

hi, i visit Web that contains VR. The gyroscope seems work but i can't control the vr like click, even move. The screen is also back to portrait eventho i change it to landscape.

Any help? I use firefox for android and my domain already https.

On desktop we can click the padlock to view the actual SSL certificate but on Mobile this does not work.

Viewing the SSL certificate is a very important and useful ability and should be supported the same way as viewing a web page's HTML source or viewing an email message's headers.