All Products Support Forum

I have asked Chewy.com to fix the problem and they tried but it didn't work. I am not the only one having this problem trying to access their Chewy account. I can get into the website but can't do anything associated with my account or the error message comes up.

After I login to the dine-rewards.com site there is a logoff function that should display. On Firefox it does not display only a blank screen. If I use Chrome browser the logoff function page does display correctly. Please advise why Firefox is not showing this page. Thank you.

instagram.com not asking for notification permission, so I'm not able to receive notifications from this site.

Someone else experiencing this? Is there something that I and/or Firefox and/or Instagram can do to fix this?

CONFIGS

• Settings> Sites Permission> Notifications is set to Ask to allow
• there's no record of instagram.com on Settings> Sites Permission> Exceptions
• Tested also with addons disabled
• Firefox version: 117.1.0 (Build #2015973691), from Google Play Store
• Oneplus 11

Ps: Tested on Google Chrome and the site asks for this permission

Hello Mozilla Support Team,

I hope you are doing well. I am writing to seek assistance with a compatibility issue I am experiencing with the Mozilla Firefox browser. Specifically, I am encountering problems with my website, "Les Horaires de Prière en France" (https://leshorairepriere.fr/), which provides prayer times in France

Here are the details of the issue:

Problem Description: When I try to access my website using Mozilla Firefox, I encounter certain problems such as slow loading times, layout distortion, or missing functionalities. This issue does not occur on other web browsers, and the website works perfectly fine on them. I would like to ensure that my website is compatible with Mozilla Firefox for a seamless user experience.

Mozilla Firefox Version: Could you please confirm whether my website is compatible with the latest version of Mozilla Firefox? I am currently using Mozilla Firefox version [Insert Your Firefox Version Here] to replicate the issue.

Specific Errors or Glitches: Please let me know if there are any specific error messages, glitches, or warnings that I should be aware of when accessing my website on Mozilla Firefox. This information would be crucial in diagnosing and resolving the issue.

Steps to Reproduce: Could you guide me through the steps to reproduce the issue on Mozilla Firefox? It would be helpful to have a detailed process to understand the problem better and work towards a solution.

Screenshots or Video Recording: If necessary, I can provide screenshots or video recordings of the issues I am encountering on Mozilla Firefox. Please let me know if this would assist in troubleshooting.

Recommendations and Fixes: I would greatly appreciate your guidance on how to make my website compatible with Mozilla Firefox or any necessary changes that need to be implemented on my end. It is essential for me to ensure that my users can access the prayer times information without any hindrance on this popular web browser.

Browser Compatibility Testing: If you have the capability to test my website on Mozilla Firefox, I would appreciate it. Please let me know the results of your testing and any specific observations or recommendations.

Thank you for your time and assistance in resolving this compatibility issue. I look forward to your guidance and support to ensure a seamless experience for all users visiting my prayer times website on Mozilla Firefox.

Best regards, Ahamd Ezat

Hi,

I have a Samsung S22 Ultra on android 13 and the version of Firefox app is 107.2.0

All adult content is blocked whilst in a normal browser, however, in a private browser it's fine.

Trying to login to lovehoney.co.uk and annsummrs.com with no joy.

I am the bill payer and have no issues in Chrome.

Does anyone have any ideas as to what the issue is?

Thanks

I have encountered performance issues on my webite Gulfcareerz.online while using Firefox Focus for Android. I've noticed significant delays in page loading and occasional misalignment of elements. Are there any specific steps or configurations that can be implemented to enhance the browsing experience on this website? Your insights would be greatly appreciated. Thank you!

There is a forum where poster tried to embed YouTube video, but YouTube refused to deliver the data. All browsers display there instead their customized messages about website error. So does Firefox for Android 113.2.0, but in this message it refers to itself as Nightly. Seems like developers forgot to tweak some settings in project.

Nightly Can’t Open This Page

To protect your security, m.youtube.com will not allow Nightly to display the page if another site has embedded it. To see this page, you need to open it in a new window.

This is not the first time I am using Firefox on my iOS. I have just bought the iOS 16 and some websites do not provide access to my Firefox browser. It's the first time I am facing this issue because I am an investor and regularly use those sites and they are performing well on my previous iOS models. The main thing I have noticed is when I switch to Chrome from Firefox it works fine. Don't know the reason. Can somebody in the community help me?

I just got a new phone (Pixel 7a) and embedded videos have closed captions enabled by default in Firefox. Even if I turn them off while watching one video, they'll be back on the next video. I want them to just be off by default. It's not an Android setting as far as I can tell - I have all live captioning turned off and the video player isn't showing captions when I use Chrome to watch the same videos. Here's a link to a video that has captions on by default when I view it in FF for Android. I've also included a screenshot of the CC controls.

When I am trying to access my website https://specialplasticparts.com on Firefox for Android, I get the following error message:

"cannot complete request additional information"

This does not happen on Chrome or Edge for Android. It does not happen on Firefox PC version.

Also, it does not happen every time on Firefox for Android, but quite often.

Does anyone know what is causing this?

Thanks!

I regularly use Ebay to report scams, but last few weeks, the report and share buttons have disappeared, but still there on the Facebook browser! I've tried deleting the cookie, but hasn't made any difference! The first picture is from the Facebook browser, but the 2nd is via the Firefox browser!

https://pathbuilder2e.com/app.html?v=68a renders elements short of occupying available space. Columns that are supposed to be taller are impractical to use, such as skills column

I’m using Firefox browser 112.1.0 (build #2015944787) on Pixel 7 smartphone. Android version 13.

When I click on “see more’’ in comments section of an online post, the post does not expand. But when I click on ‘’reply’’ or ‘’Show more replies’’, the online post expands. See uploaded image. Note that when I use the desktop site version of the Firefox, the problem does not exist.

Is this an issue within Firefox? Could you share your fix? Thank you….

How can I resolve the issue of my website not displaying properly on Mozilla Firefox browser, specifically with regards to the layout and formatting? Are there any specific CSS or HTML codes that need to be modified to ensure compatibility with Firefox, and are there any known compatibility issues between Firefox and certain web development frameworks or libraries that I should be aware of?

Last few days I am unable to see my Xfinity / Comcast & google emails via Firefox - but I can see them via Safari. Addresses are : [edited] @comcast.net, [edited] @gmail.com. Have been able to get them via Firefox for a long time prior. Also, lately firefox will stop my search until I click the FF icon where a wheel is turning and once I click it, it changes to a check mark and then I can proceed. Can you help please? Thank you.

As the title says, been having trouble opening links with href.li at the start. I'd need to manually remove the words before it can start to load.

Strangely enough it only happens on phones and not tablets because I never have that problem on my Samsung Galaxy Tab 6 lite.

I'm currently having the problem on my Samsung Galaxy A52s 5g but I'm pretty sure I had this problem with my old phone (a Huawei honor 9) as well.

Thank you in advance!

Hi there, I am running a window repair site. I have fully designed and optimized this site and my site is mobile friendly. But in firefox (android), my site is not friendly and there are navigation errors. However the site is running well in desktop. How to solve this error?

ON MY PHONE. I play a game on web3. For years it worked, now it does not respond. It shows the sign on screen and saved pw, BUT will not accept or function past that point. I have cleaned history, but nothing. I still play on my computer. But no longer on my phone. Sync was done. It used to work, that is what gets me.

Occasionally a news item's graphics presentation will not display the pertinent data just blank inside windows. So I cannot read the embedded images and comments. I cannot find a setting to allow exceptions to this restriction. Help someone?