All Products Support Forum

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error? (tor). Disabled all extensions, cleared cache and data as well.

Firefox has been a great browser on my new S22 however I have noticed recently that it has been dropping my battery percentage extremely fast, and I notice its lower almost every minute I check. This is confirmed in the battery settings menu where it shows an abnormally high amount of usage, when I mainly use Firefox for general browsing and close background tabs.

My Android Firefox consums 53% of the battery. See Screenshot. It was not in use. Standard browser is Firefox klar. There are no addons installed. The app was removed and newly installed several times. How can I fix the problem?

For the last two months I am unable to use a Classmates.com webpage that I have been using for 15 years. It suddenly keeps giving me the following error message Secure Connection Failed

An error occurred during a connection to www.classcreator.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

I have contacted the company and they keep telling me it's my connection or browser and they can't help me. I know there is probably one setting that somehow is wrong but I can't get anyone to figure it out for me. I have tried everything possible. Can this be a browser setting that will not let me edit anything on this webpage? I can edit on other pages that are basically the same type of program ( reunions for schools) PLEASE HELP. YES, MY SECURITY CERTIFICATE IS PAID UP AND ACTIVE.

Whilest using the Android Firefox app, suddenly all Videos except normal GIFs stopped playing and are instead eternally loading or showing a blank screen. This is the case for Youtube, Vimeo, Imgur and all other Platforms I found so far. By using the beta version of the app in the "about:config" menu I changed the setting "media.mediasource.vp9.enabled" to "true" which fixed it for Youtube, but other Videos on other sites are still not working. I also tried disabling all addons and doing a complete clean reinstall of the app, but this too had no effect.

Any ideas on how to fix are appreciated :) Thanks in advance