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  • Archived

Lost Firefox icon on iPhone

The Firefox icon on my iPhone has disappeared, even though it is functional as my default browser. I feel like I’ve tried everything! Would anyone have any ideas? Thank y… (read more)

The Firefox icon on my iPhone has disappeared, even though it is functional as my default browser. I feel like I’ve tried everything! Would anyone have any ideas? Thank you!

Asked by Jan 6 months ago

Last reply by Paul 6 months ago

  • Archived

Blue dot

I'm getting a blue dot on the hamburger icon and when I tap the burger icon there's a blue dot next to "install" on the drop-down menu. However when I switch to another t… (read more)

I'm getting a blue dot on the hamburger icon and when I tap the burger icon there's a blue dot next to "install" on the drop-down menu. However when I switch to another tab there's no Blue Dot and there's no install menu item.

What is the install icon wanting me to install and if it's a Firefox update why isn't this blue dot showing on all of my open tabs?

Asked by Franco 1 year ago

Last reply by Paul 1 year ago

Firefox Icon missing after downloading

I want to get a Firefox Icon. I recently re-downloaded Firefox but didn't get an Icon on my android phone. Pressing the Icon (prolongingly) didn't work. Please checkout m… (read more)

I want to get a Firefox Icon. I recently re-downloaded Firefox but didn't get an Icon on my android phone. Pressing the Icon (prolongingly) didn't work. Please checkout my download if possible and send me an Icon. Thanks,

[email address]

Asked by frieradler 1 month ago

Last reply by Paul 1 month ago

Lost my passwords after reinstall

Samsung Galaxy S9 plus. I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords? I tried going to the Data folder, but … (read more)

Samsung Galaxy S9 plus.

I mistakenly uninstalled Firefox, then reboored and reinstalled it. How do I recover my saved passwords?

I tried going to the Data folder, but there is only 1 folder there, "export messages", for an app that lets me print out or save existing text messages .

Help!!

Asked by whattodo 2 months ago

Last reply by TyDraniu 2 months ago

Access to Firefox

I use an Apple IPhone 14 I recognized Apple charge what browser was required. I’m having problems with my iPhone 7plus sign in. I’m unable to gain access to the Appl… (read more)

I use an Apple IPhone 14

I recognized Apple charge what browser was required.

I’m having problems with my iPhone 7plus sign in.

I’m unable to gain access to the Apple store to download the Firefox app.

Do you have an support unit that can help problem solve

Asked by Andrea L Struble 1 month ago

Last reply by Tomatoshadow2 1 month ago

Firefox on Samsung phone A32 (Android): how to check for updates

Firefox on Windows works extremely well. On my cell phone (Samsung A32) it also works very good but I cannot find anything in the Settings or Help (again on the cell phon… (read more)

Firefox on Windows works extremely well. On my cell phone (Samsung A32) it also works very good but I cannot find anything in the Settings or Help (again on the cell phone) to check for updates?

While browsing a site the site responded by saying my browser (i.e., Firefox) was not up to date.

I immediate went to find a "Check for updates" button in either Settings or Help. I could not find anything.

I assume the cell Firefox is up to date since the latest rev is shown as 122.0 and dated in late January 2024 but there is no button within the cell phone App to verify this.

Could someone suggest how to check on my Android cell phone (Samsung A32) if the Firefox is up to date?

Appreciate any suggestions.

Asked by John 3 months ago

Last reply by James 3 months ago